Info
Summary of reviewsHotel Alt Ebingen enjoys a prime location that is highly appreciated by its guests. Conveniently situated near the city center, it offers easy access to local shops, restaurants and transit points, making it an ideal spot for both leisure and business travelers. Despite its central position, the hotel maintains a quiet atmosphere at night, providing a peaceful retreat after a busy day.
The rooms receive mixed reviews; while many guests praise their cleanliness and modern furnishings, others find the décor outdated, noting specific issues such as smoke smells and sloping floors. Bathrooms, though clean, also appear aged. Nonetheless, the hotel succeeds in offering practical and cozy accommodations suitable for overnight stays. Efforts like providing arrival instructions via WhatsApp demonstrate the staff's commitment to guest convenience.
Cleanliness also presents a somewhat mixed picture. While several guests commend the clean and comfortable rooms, others report issues with upkeep, such as a persistent smell, dust and a lack of maintenance, particularly around the entrance area. These observations suggest that while some areas are clean, the hotel overall could benefit from renovation.
Guests consistently praise the friendly and helpful staff. Both the restaurant staff and management are noted for their kindness and willingness to assist. The owners, especially, are frequently mentioned for their prompt support, making the overall guest experience welcoming despite occasional unresponsiveness.
The absence of breakfast service is a notable drawback with guests needing to find breakfast options elsewhere. This lack of an in-house breakfast could be a consideration for future guests.
Unfortunately, the beds at Hotel Alt Ebingen are commonly criticized for being uncomfortable with complaints about their saggy, broken or excessively hard nature. Thin and worn-out mattresses, as well as hard pillows and thin blankets, contribute to the dissatisfaction regarding bed comfort.
In summary, Hotel Alt Ebingen's favorable location, practical accommodations and friendly staff are its strengths. However, the outdated décor, cleanliness issues, lack of breakfast service and uncomfortable beds are areas requiring improvement to enhance the overall guest experience.
Show moreRead review summaries for all categories
Categories
