Somerset Medini Iskandar Puteri
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Summary of reviewsSomerset Medini Iskandar Puteri is highly regarded for its prime location, especially for visitors heading to Legoland, which is a brief walk from the hotel. The hotel's proximity to the Mall of Medini, Gleneagles Medini Hospital and other key attractions further enhances its appeal. The on-site parking is generally convenient and secure, although there are minor issues like limited spaces during peak seasons and challenging maneuvering due to narrow ramps.
The rooms receive consistent praise for being clean, spacious and well-equipped, making them an excellent choice for families and large groups. Guests appreciate the comfortable beds, comprehensive room amenities, such as well-equipped kitchenettes and spectacular views, especially those facing Legoland. However, there are some concerns regarding the timeliness of housekeeping, lingering odors and occasional maintenance issues.
Cleanliness across the hotel is generally commended with many guests noting the tidy and well-maintained condition of the rooms and common areas. However, issues such as dusty floors, stained edges and occasional lapses in bathroom cleanliness have been reported. Efforts to consistently maintain high standards of cleanliness could further improve guest satisfaction.
The staff receive high marks for their friendliness, professionalism and responsiveness, contributing significantly to the overall positive experience. However, some guests have noted instances of unprofessionalism and delays in check-in processes.
WiFi connectivity is a mixed experience with some guests praising the strong and consistent signal, while others face issues with the log-in process and overall connectivity. The hotel's swimming pool is appreciated for its cleanliness and serene atmosphere, though maintenance periods have occasionally made it unavailable for use.
Breakfast at Somerset Medini Iskandar Puteri has room for improvement with guests noting limited variety and quality. While some found it decent, many expressed dissatisfaction with the selection and preparation of food items.
Overall, Somerset Medini Iskandar Puteri offers a comfortable and convenient stay, especially for families visiting nearby attractions like Legoland. Key strengths include its spacious and well-equipped rooms, friendly staff and prime location. Some areas, such as breakfast quality and housekeeping consistency, could benefit from enhancements to meet guest expectations better.
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The rooms receive consistent praise for being clean, spacious and well-equipped, making them an excellent choice for families and large groups. Guests appreciate the comfortable beds, comprehensive room amenities, such as well-equipped kitchenettes and spectacular views, especially those facing Legoland. However, there are some concerns regarding the timeliness of housekeeping, lingering odors and occasional maintenance issues.
Cleanliness across the hotel is generally commended with many guests noting the tidy and well-maintained condition of the rooms and common areas. However, issues such as dusty floors, stained edges and occasional lapses in bathroom cleanliness have been reported. Efforts to consistently maintain high standards of cleanliness could further improve guest satisfaction.
The staff receive high marks for their friendliness, professionalism and responsiveness, contributing significantly to the overall positive experience. However, some guests have noted instances of unprofessionalism and delays in check-in processes.
WiFi connectivity is a mixed experience with some guests praising the strong and consistent signal, while others face issues with the log-in process and overall connectivity. The hotel's swimming pool is appreciated for its cleanliness and serene atmosphere, though maintenance periods have occasionally made it unavailable for use.
Breakfast at Somerset Medini Iskandar Puteri has room for improvement with guests noting limited variety and quality. While some found it decent, many expressed dissatisfaction with the selection and preparation of food items.
Overall, Somerset Medini Iskandar Puteri offers a comfortable and convenient stay, especially for families visiting nearby attractions like Legoland. Key strengths include its spacious and well-equipped rooms, friendly staff and prime location. Some areas, such as breakfast quality and housekeeping consistency, could benefit from enhancements to meet guest expectations better.
Apartment with Swimming Pool
This hotel is listed as having a swimming pool.
Infinity Pool Panoramic View Pool Outdoor Pool
Apartment with Free Wi-Fi
This hotel offers free Wi-Fi. Its location is within walking distance to Legoland and Medini Mall. The staff are very friendly.
Apartment with Parking
Somerset Medini Iskandar Puteri offers on-site parking. Its location near Legoland and provision of parking makes it a convenient choice for families.
4-Star Apartment
This aparthotel provides recreational amenities including an outdoor pool and a fitness center. It is located within walking distance of Gleneagles Hospital Medini Johor and LEGOLAND® Malaysia. The suites offer fully-equipped kitchens and separate living areas.
Apartment with Outdoor Pool
This aparthotel offers a relaxing outdoor swimming pool. Guests have full access to the pool facilities, which are located on Level 1 and are open from 6 am to 10 pm. A children's pool is also available.
Apartment with Infinity Pool
Apartment with Panoramic View Pool
Guest Reviews
Somerset Medini Iskandar Puteri boasts a prime location for visitors, especially those planning a trip to Legoland. The hotel is conveniently situated within walking distance to Legoland, often mentioned as being just a few minutes away, making it incredibly accessible for families and theme park enthusiasts. Guests also appreciate the proximity to the Mall of Medini, making it easy to shop and grab groceries. Additionally, the nearby Gleneagles Medini Hospital adds a layer of convenience for those needing medical services. Overall, the location of Somerset Medini is frequently highlighted as a major advantage, offering easy access to key attractions and amenities in the area.
The breakfast at Somerset Medini Iskandar Puteri has garnered mixed reviews from guests with a prevailing sentiment towards the need for significant improvement. The primary concerns revolve around limited variety and insufficient quality. Many guests expressed disappointment, noting that the selection was minimal and the offerings were often repetitive and below par. Key items such as croissants, local kuih and a wider range of fruits were notably absent. The practical aspects of the breakfast service also faced criticism with issues such as poor replenishment of food, disorganization and even instances of cold or improperly prepared dishes like nasi lemak.
Despite these criticisms, there are a few positive mentions. Some guests found the breakfast to be decent or okay, highlighting that essential items were available and the quality of certain dishes was satisfactory. However, these positive notes were overshadowed by more frequent and stronger feedback pointing towards mediocrity and dissatisfaction.
Overall, it is evident that while the breakfast at Somerset Medini Iskandar Puteri meets basic needs, there is substantial room for enhancement in both variety and quality to meet guests’ expectations and align with the standards of a four-star hotel.
Somerset Medini Iskandar Puteri is highly appreciated for its clean and spacious rooms, making it a commendable choice for families and large groups. Many guests have been satisfied with the size and comfort of the accommodations, including the two-bedroom apartments and premier studios. The presence of well-equipped kitchenettes with complete utensils and appliances adds to the convenience, as does the availability of living rooms, balconies and multiple TVs in certain units.
Cleanliness features prominently in the positive reviews with many guests noting that the rooms and bathrooms are well-maintained and spotless. The room amenities are comprehensive, providing a home-away-from-home atmosphere that appeals to travelers of all types. Spectacular views, particularly those facing Legoland, further enhance the stay experience.
However, the property occasionally falls short in terms of housekeeping and maintenance. Instances of rooms not being cleaned on time, lingering odors, issues with air conditioning and power trips caused by faulty microwaves have been reported. Some guests also experienced delayed check-ins and found the overall cleanliness needing improvement, mentioning dust, sticky floors and dirty bathrooms.
Despite these issues, many find the location convenient, especially with its proximity to Legoland and other local attractions. The property’s spacious layout and modern interior design contribute to a comfortable and enjoyable stay for most visitors.
Guest reviews for Somerset Medini Iskandar Puteri highlight a dichotomy in the experience of their beds. On the positive side, many guests find the beds to be comfortable and enjoyable, citing phrases like "the bed is comfortable," "beds are nice," and "comfy bed." Several reviews emphasize the overall comfiness and ergonomic quality of the mattresses, making for a restful night's sleep. The availability of accessible power sockets around the bed area is also noted as a convenient feature for charging devices.
However, there are notable areas for improvement. A recurring issue mentioned by guests involves the cleanliness of the bedsheets with several reviews pointing out stains and general wear and tear. Some guests also noted that the bedsheets seemed old and in need of replacement. Another concern is the varying condition of the bed frames with some reviews mentioning issues with torsion and general maintenance.
Despite these concerns, the hotel's beds are frequently described as comfortable, which contributes positively to the overall guest experience. The proximity to attractions like Legoland further adds to the convenience, although the occasional discomfort and cleanliness issues with the bed linens do warrant attention.
Somerset Medini Iskandar Puteri has garnered predominantly positive feedback regarding its cleanliness, though some areas require attention. Many guests praised the rooms as very clean and spotless with comments frequently highlighting the tidy corridors and well-maintained units. The spacious rooms, excellent facilities like the washing machine-dryer combo and overall cleanliness make it a comfortable choice for families, particularly those visiting nearby attractions like Legoland.
On the flip side, some reviews indicate that certain aspects of cleanliness need consistent upkeep. Issues such as dusty floors, stained edges and occasional lapses in housekeeping were noted. Bathrooms, in particular, received mixed feedback with recurring mentions of sewerage stench, unclean areas and clogged water. Additionally, a few guests observed ants in the toilet area and remarked on dated or worn furniture.
Despite these critiques, the hotel's cleanliness overall was often described as satisfactory with commendations for the clean and cozy rooms providing a pleasant stay. Efforts to improve specific facets of cleanliness could enhance guest satisfaction even further.
Somerset Medini Iskandar Puteri boasts a team of friendly and well-mannered staff, often described as pleasant, polite and welcoming. The front desk personnel, in particular, receive consistent praise for their professionalism and hospitality. Guests frequently mention that the staff, from receptionists to cleaners, are accommodating and quick to assist. Staff responsiveness and helpfulness stand out, as does their ability to expedite services and meet guests' needs promptly.
While the majority of reviews highlight the commendable service provided by the staff, there are a few areas that need improvement. Instances of unprofessionalism, lengthy check-in processes and occasional lapses in attentiveness have been noted. Additionally, some guests experienced delays and issues with room readiness and cleanliness.
Overall, the positive experiences with the friendly and hospitable staff contribute significantly to the charm of Somerset Medini Iskandar Puteri, despite isolated negative encounters.
Guests at Somerset Medini Iskandar Puteri have a mixed experience with the hotel's WiFi services. The WiFi signal at the hotel is praised for being strong and consistent and the speed generally performs well for those who can connect. However, several guests faced issues with the connectivity itself. The log-in process, particularly for Apple device users, is often described as very slow and cumbersome. A number of reviews also mentioned that the WiFi connection can be inconsistent with some guests finding it difficult or impossible to connect. While the TV has a good sound system and works well despite a limited number of channels, the overall network and internet experience could benefit from an upgrade for smoother and more reliable access.
Somerset Medini Iskandar Puteri's swimming pool receives praise for being nice, clean and cosy with both adult and children’s areas noted for their serene atmosphere. Visitors appreciate the diverse options in pool types, catering well to families. However, there have been instances where the pool was under maintenance, rendering it unavailable for use which led to some disappointment. Overall, when accessible, the pool is a highlight of the hotel, offering a pleasant and attractive environment for guests.
Somerset Medini Iskandar Puteri offers on-site parking options, which are generally convenient for guests. Parking is available in a secure basement area primarily reserved for hotel guests and staff, providing a sense of security. The parking fee is quite reasonable with rates such as RM10 for 3 days and 2 nights with multiple entries or RM5 for 2 days and 1 night. Designated carpark spaces for hybrid vehicles are also provided.
The hotel staff, including security personnel, are attentive and assist with parking payments, ensuring a smooth experience. Guests have appreciated the ample parking area available, which is usually found in the basement.
However, there are a few caveats. Parking can be limited during peak seasons and it can be congested at times. There are certain challenges like narrow entrance ramps and low lighting that require skillful maneuvering. The parking system may seem a bit confusing due to signage and entry regulations and guests often have to pay per entry, which some have found inconvenient. Improvements in lighting and clearer signage could enhance the overall parking experience.
Despite these minor issues, the parking facilities at Somerset Medini Iskandar Puteri are generally seen as adequate and provide good value for the price.
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Location
Breakfast
Despite these criticisms, there are a few positive mentions. Some guests found the breakfast to be decent or okay, highlighting that essential items were available and the quality of certain dishes was satisfactory. However, these positive notes were overshadowed by more frequent and stronger feedback pointing towards mediocrity and dissatisfaction.
Overall, it is evident that while the breakfast at Somerset Medini Iskandar Puteri meets basic needs, there is substantial room for enhancement in both variety and quality to meet guests’ expectations and align with the standards of a four-star hotel.
Rooms
Cleanliness features prominently in the positive reviews with many guests noting that the rooms and bathrooms are well-maintained and spotless. The room amenities are comprehensive, providing a home-away-from-home atmosphere that appeals to travelers of all types. Spectacular views, particularly those facing Legoland, further enhance the stay experience.
However, the property occasionally falls short in terms of housekeeping and maintenance. Instances of rooms not being cleaned on time, lingering odors, issues with air conditioning and power trips caused by faulty microwaves have been reported. Some guests also experienced delayed check-ins and found the overall cleanliness needing improvement, mentioning dust, sticky floors and dirty bathrooms.
Despite these issues, many find the location convenient, especially with its proximity to Legoland and other local attractions. The property’s spacious layout and modern interior design contribute to a comfortable and enjoyable stay for most visitors.
Beds
However, there are notable areas for improvement. A recurring issue mentioned by guests involves the cleanliness of the bedsheets with several reviews pointing out stains and general wear and tear. Some guests also noted that the bedsheets seemed old and in need of replacement. Another concern is the varying condition of the bed frames with some reviews mentioning issues with torsion and general maintenance.
Despite these concerns, the hotel's beds are frequently described as comfortable, which contributes positively to the overall guest experience. The proximity to attractions like Legoland further adds to the convenience, although the occasional discomfort and cleanliness issues with the bed linens do warrant attention.
Cleanliness
On the flip side, some reviews indicate that certain aspects of cleanliness need consistent upkeep. Issues such as dusty floors, stained edges and occasional lapses in housekeeping were noted. Bathrooms, in particular, received mixed feedback with recurring mentions of sewerage stench, unclean areas and clogged water. Additionally, a few guests observed ants in the toilet area and remarked on dated or worn furniture.
Despite these critiques, the hotel's cleanliness overall was often described as satisfactory with commendations for the clean and cozy rooms providing a pleasant stay. Efforts to improve specific facets of cleanliness could enhance guest satisfaction even further.
Staff
While the majority of reviews highlight the commendable service provided by the staff, there are a few areas that need improvement. Instances of unprofessionalism, lengthy check-in processes and occasional lapses in attentiveness have been noted. Additionally, some guests experienced delays and issues with room readiness and cleanliness.
Overall, the positive experiences with the friendly and hospitable staff contribute significantly to the charm of Somerset Medini Iskandar Puteri, despite isolated negative encounters.
Wi-Fi
Pool
Parking
The hotel staff, including security personnel, are attentive and assist with parking payments, ensuring a smooth experience. Guests have appreciated the ample parking area available, which is usually found in the basement.
However, there are a few caveats. Parking can be limited during peak seasons and it can be congested at times. There are certain challenges like narrow entrance ramps and low lighting that require skillful maneuvering. The parking system may seem a bit confusing due to signage and entry regulations and guests often have to pay per entry, which some have found inconvenient. Improvements in lighting and clearer signage could enhance the overall parking experience.
Despite these minor issues, the parking facilities at Somerset Medini Iskandar Puteri are generally seen as adequate and provide good value for the price.
Yes, Somerset Medini Iskandar Puteri has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Somerset Medini Iskandar Puteri.
No, Somerset Medini Iskandar Puteri doesn't allow dogs.
Yes, parking facilities are available at Somerset Medini Iskandar Puteri.
No, Somerset Medini Iskandar Puteri doesn't have a gym.
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