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Summary of reviewsJEN Johor Puteri Harbour by Shangri-La is a great choice for those looking for a convenient location with access to nearby attractions, shops and restaurants. The hotel offers comfortable and spacious rooms with beautiful waterfront views, along with a cozy ambiance that makes guests feel at home. The friendly and helpful staff is generally well-trained and responsive to guest needs, making the hotel an excellent choice for families and leisure travelers. Although the breakfast can be improved and some guests have experienced maintenance issues like worn out furniture, guests give the hotel high marks for its cleanliness and good value for the money. The rooftop infinity pool with stunning views is a highlight for most guests, though some have encountered issues with pool maintenance and limited towels. While the hotel has received some negative reviews, the majority of guests highly recommend JEN Johor Puteri Harbour by Shangri-La and believe that it offers good quality and service befitting of a four-star hotel.
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Infinity Pool Panoramic View Pool Outdoor Pool
