ibis Novo Hamburgo

Novo Hamburgo -29.68485600, -51.13988200 , Rua José Do Patrocinio, 303 (Show on Map)
8.5
Very Good


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Summary of reviewsibis Novo Hamburgo enjoys numerous positive reviews, particularly regarding its location, cleanliness, staff and comfort levels. Conveniently situated near major highways, downtown areas and the train station, its prime location offers easy access to various events, shopping centers and local attractions. The hotel is often chosen by travelers en route to Gramado after arriving in Porto Alegre.

Guests commend the hotel’s practical and modern design, ample parking facilities and comfortable, clean rooms. The staff is frequently praised for their politeness, friendliness and attentiveness, ensuring a smooth check-in and check-out process and a welcoming atmosphere.

The breakfast receives mixed feedback. Many guests find it delicious, varied and well-served, appreciating the fresh products and local specialties. However, the cost is often seen as high and there are occasional complaints about the quality of certain items.

Dinner experiences are also mixed with guests noting the food's taste but expressing concerns about limited menu options, high prices and slow service. The inconsistency in restaurant hours and availability is another point of frustration, although the option to order from outside is appreciated.

The rooms are generally clean, cozy and well-maintained, despite some complaints about size and occasional outdated furniture. Guests value the modern decor, comfortable bedding, effective air conditioning and sound insulation. However, there are sporadic mentions of missing amenities like face towels and bath mats.

The cleanliness of the hotel is a standout feature with frequent praise for the well-sanitized rooms and bathrooms, contributing to the overall positive experience. Minor cleanliness issues do not significantly detract from the hotel’s reputation for being neat and organized.

Wi-Fi connectivity is a notable downside with multiple guests reporting slow speeds and poor quality, affecting streaming capabilities. The open and unsecured connection raises security concerns.

Parking receives mixed reviews. While many guests appreciate the ample, secure and well-lit parking spaces, including charging slots for electric cars, there are occasional concerns about the number of available spaces and the cleanliness and condition of the garage.

In summary, ibis Novo Hamburgo is highly recommended for its strategic location, excellent cleanliness and friendly, efficient staff. With comfortable beds and a generally pleasant environment, it provides good value for travelers, despite some areas needing improvement, such as food pricing and Wi-Fi connectivity.
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Categories
Cheap Hotel
This hotel provides a practical and comfortable stay at an affordable rate. It features air-conditioned rooms with free WiFi.

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

3-Star Hotel

Room Types
Standard Double Room Featuring modern décor, this room comes equipped with air conditioning, TV and hair dryer. Wi-Fi is free of charge.

Standard Twin Room This air-conditioned apartment includes a TV with cable channels and a private bathroom.

Guest Reviews
8.5
Very Good
Location
The ibis Novo Hamburgo enjoys overwhelmingly positive feedback from guests regarding its prime location. Conveniently situated with easy access to major highways such as BR 116, as well as being close to downtown and the train station, this hotel proves to be an ideal choice for travelers. It offers a central and easily accessible location that simplifies commuting to nearby events and attractions.

Guests appreciate the proximity to various amenities, including shopping centers and clubs, which adds to the convenience factor. The hotel's strategic position makes it a top pick for those arriving in Porto Alegre and heading to Gramado later in the day, allowing for a restful overnight stay without the extra drive.

The practical and modern design of the hotel complements its excellent location. Coupled with ample parking facilities and comfortable, clean rooms, the hotel garners praise for its overall organization and services. Guests have highlighted the courteous and friendly staff, making their stay even more enjoyable.

A well-served breakfast and super comfortable beds add to the list of positives, ensuring guests start their day on the right foot. The combination of cleanliness, comfort and location makes ibis Novo Hamburgo a highly recommended option for travelers seeking convenience and value during their stay.

Breakfast
The breakfast experience at ibis Novo Hamburgo draws mixed reactions from guests. Many highlight the breakfast offerings as a standout aspect of their stay, describing it as very good, fabulous and even impeccable with an abundance of fresh products and a delicious selection of items, including the local favorite, Pao de Queijo. The breakfast is well-served with good variety and lots of flavor.

Guests appreciate the fair value for the quality provided and some point out the convenience of its serving hours from 06:00 am to 11:00 am. The cleanliness and organization of the breakfast area receive positive notes as well.

However, there are consistent remarks about areas needing improvement. Several guests find the breakfast to be expensive, particularly given that it’s not included in the room rate. The price of R$ 45.00 per person is frequently mentioned as too high, especially for what is offered. Complaints are also made about the quality of some items with mentions of cold coffee, hard bread and not-so-ripe fruits. Some guests also note a lack of natural yogurt and espresso coffee.

In summary, while the breakfast at ibis Novo Hamburgo receives commendations for its quality and variety, there is room for improvement in both pricing and consistency of food quality.

Dinner
The dinner experience at ibis Novo Hamburgo's restaurant receives mixed feedback from guests. On the positive side, some guests find the food available in the evening to be very tasty. However, a common observation is the limited availability of menu options during dinner hours and several guests express disappointment with the high prices. The restaurant's service can sometimes be slow, as highlighted by instances of long waits for dishes like pizza. Moreover, the restaurant's hours and availability for evening meals seem inconsistent, leading to frustration for some diners. An alternative option for guests is to order from outside and dine in the restaurant. While room service is not available for convenience items like water and towels, the primary critique remains the need for more reasonably priced menu options and improved service.

Rooms
Ibis Novo Hamburgo offers guests a mix of comfortable and practical accommodations in a well-maintained and organized setting. The rooms, known for being very clean and well-sanitized, provide an environment that many find cozy and comfortable. Though some mentioned the rooms are notably small with outdated furniture, guests generally appreciate the functional design and modern touches in the decor. The comfort extends to features like comfortable bedding, good pillows and effective air conditioning.

Despite the smaller size of certain rooms, others are described as spacious and very quiet, offering good sound insulation even when located near a busy avenue. Key amenities such as clean towels, bed linens, a minibar and a hairdryer are provided, although there were some instances where items like face towels or bath mats were missing. Bathrooms, though sometimes cramped, are well-functioning with good showers.

Guests also highlight the exceptional room cleanliness with many appreciating the pleasant smell and fresh atmosphere. Some rooms are equipped with comfortable mattresses, although there were occasional mentions of worn-out beds or inadequate mattresses. Overall, the hotel rooms deliver on comfort with a balance of practicality and modern conveniences, despite a few shortcomings in room size and occasionally missing amenities.

Beds
The beds at ibis Novo Hamburgo generally receive high praise for their comfort and the quality of the linens. Many guests note the beds as comfortable, cozy and conducive to a good night's sleep with the bed linens being particularly fresh and in good condition. The blankets and bed sheets also receive positive mentions, contributing to the overall sense of comfort. While some guests do mention smaller beds and worn-out mattresses as downsides, the majority report a very good, even great, sleep quality. The hotel seems to maintain a standard of cleanliness and comfort in the bedding, although there were occasional comments suggesting room for improvement, such as softer bedding and newer mattresses. Overall, the beds at ibis Novo Hamburgo are frequently described as comfortable, offering a restful experience for guests.

Cleanliness
The cleanliness of 'ibis Novo Hamburgo' receives frequent praise from guests, highlighting the hotel's overall clean and organized environment. Visitors consistently note that the rooms and bathrooms are super clean, cozy and well sanitized. Many guests commend the fresh scent of the clean blankets, enhancing their comfort. The organization of the hotel, along with the quiet atmosphere and very good breakfast, adds to the positive experience. Professionalism in service coupled with excellent cleanliness contributes to the high regard guests have for the hotel. While there are occasional mentions of room cleanliness being less than perfect, the predominant feedback emphasizes the wonderful level of cleanliness across the hotel.

Staff
The reviews for ibis Novo Hamburgo highlight the hotel's consistently exceptional service and staff. Guests frequently mention the politeness, friendliness and attentiveness of the staff, from receptionists to cleaning personnel. The check-in and check-out processes are notably quick and efficient, ensuring a smooth experience for visitors. The receptionists are described as cheerful and well-prepared, often going above and beyond to assist with any inquiries.

The positive feedback underscores a welcoming and hospitable atmosphere with employees who are consistently courteous and attentive. The reception service in particular receives high praise, indicating a friendly and professional approach. Even minor issues do not overshadow the overall impression of a dedicated team committed to excellent customer service.

Overall, the staff at ibis Novo Hamburgo are lauded for their kindness, efficiency and ability to make guests feel well-received and comfortable throughout their stay.

Wi-Fi
Guests at ibis Novo Hamburgo have mixed feelings about the hotel's Wi-Fi connectivity. While some reviews noted that the rooms have reliable Wi-Fi and describe the Internet as reasonably fast and functioning well, a larger number of reviews pointed out significant issues. Frequent complaints include Wi-Fi being extremely slow, particularly for streaming videos with some guests describing it as a disaster. Several also mentioned poor connectivity, weak signals and instances where the Wi-Fi didn't work at all. Concerns were raised about the Wi-Fi's security because it is open and unsecured. On a positive note, guests appreciated the comfortable beds and good cleanliness, suggesting that while the internet service has its problems, other aspects of the hotel may compensate for the shortcomings in Wi-Fi.

Parking
The parking situation at ibis Novo Hamburgo receives mixed feedback from guests. Many appreciate the free and on-site parking included with their stay, highlighting it as ample, secure and well-lit, making it easy to find a spot. The hotel also offers the added convenience of charging slots for electric cars. The garage is noted to be covered and accessible, adding to the sense of security for parked vehicles. However, some guests pointed out that there are few available spaces and a few reviews mentioned concerns about the cleanliness and condition of the garage. Overall, the hotel offers ample and free parking, although there may be occasional issues with space and cleanliness.


No, ibis Novo Hamburgo doesn't have any pool.

No, a spa isn't available at ibis Novo Hamburgo.

Yes, ibis Novo Hamburgo welcomes dogs.

Yes, parking facilities are available at ibis Novo Hamburgo.

No, ibis Novo Hamburgo doesn't have a gym.

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