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Summary of reviewsQueen Palace boasts an excellent location in the heart of Novi Sad, offering guests unmatched convenience for exploring the city's vibrant culture and attractions. Guests repeatedly commend its strategic placement in the old city center, highlighting its proximity to cafes, shops, museums, the main square and the cathedral. Despite the bustling surroundings, the hotel maintains a cozy and pleasant environment with exceptionally friendly and helpful staff who contribute to an overall welcoming atmosphere.
The hotel's breakfast has received mixed reviews, though many guests find it delightful and diverse, praising the variety and overall quality of the offerings. However, some guests have noted limited options and concerns about temperature and freshness. While the breakfast experience could benefit from some improvements, it generally leans toward positive.
Queen Palace's rooms are celebrated for their spaciousness, modern amenities and unique decor. Guests appreciate the cleanliness, comfort and brightly lit interiors. Some rooms, particularly those on higher floors, may feel a bit constrained, but recent refurbishments and well-maintained shared balconies enhance their appeal. The rooms contribute significantly to the overall comfort and satisfaction of the guests.
Cleanliness is a strong point for Queen Palace with numerous reviews highlighting the impeccable maintenance of rooms and common areas. Guests note the spotless environment and the fresh appearance of the hotel. While some reviews suggest that more thorough vacuuming and attention to bathroom odors could improve the experience, the high standards of cleanliness are consistently praised.
The staff at Queen Palace are frequently described as friendly, polite and highly accommodating. The reception team stands out for their exceptional kindness and efficiency, enriching the guest experience. From the restaurant to the bus staff, the hotel’s service team is dedicated to providing an exemplary stay. Positive interactions with specific staff members often leave lasting impressions on guests.
Comfortable and cozy beds are another highlight with many guests noting the high level of comfort and the freshness of the bed linens. The inclusion of soft bathrobes further enhances the relaxing atmosphere, contributing to a pleasant and restful stay.
In summary, Queen Palace provides a compelling blend of prime location, comfortable accommodations, high standards of cleanliness and exceptional staff service, making it a highly recommended choice for visitors to Novi Sad. Show more
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Categories
Hotel with Spa
Queen Palace is a spa hotel in the heart of Novi Sad, offering a full-service spa. It is close to Freedom Square and Church of the Virgin Mary.
Romantic Hotel
Offers elegantly decorated rooms and suites, creating a luxurious and romantic atmosphere. The hotel's attention to detail and personalized service enhance the intimate experience.
Hotel with Free Wi-Fi
Queen Palace offers accommodation with free WiFi in Novi Sad, well located 1.2 km from SPENS Sports Centre and 1.4 km from Promenada Shopping Mall.
Small Hotel
The Queen Palace offers a smaller, more intimate hotel experience. The location and services provide a charming stay for its guests.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Room Types
Deluxe Double Room with BalconyThe spacious double room provides air conditioning, soundproof walls, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 1 bed.
King Suite with BalconyThis spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Superior Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
Deluxe Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.
Queen RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Queen Room with Spa BathThis double room features a pool with a view, spa bath and fireplace. The spacious double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Deluxe Twin RoomProviding free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Deluxe Double RoomFeaturing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Duplex Quadruple RoomProviding free toiletries and bathrobes, this quadruple room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned quadruple room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Large Double or Twin RoomFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious twin/double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 2 beds.
Guest Reviews
Location
Nestled in the heart of Novi Sad, Queen Palace boasts an unbeatable location that consistently garners praise from its guests. Strategically positioned in the vibrant city center, the hotel seamlessly merges comfort with convenience, making it an ideal choice for travelers keen to explore the town on foot. Guests repeatedly highlight its prime spot in the old city center, often describing it as fantastic, very central and perfect. With everything from cafes to cultural landmarks within easy walking distance, the locale couldn't be better.
The atmospheric charm of the hotel is complemented by its proximity to key attractions, including the main square and the cathedral. This central position ensures that guests are never far from the city’s shops, restaurants and museums, adding to the appeal of its location. Despite the bustling surroundings, the hotel maintains a cozy and pleasant environment, enhanced by a staff that consistently receives high marks for their exceptional service.
In essence, Queen Palace's location in the center of Novi Sad offers both convenience and charm, providing a perfect base for exploring the city's historic heart while enjoying modern comforts and warm hospitality.
Breakfast
Queen Palace offers a breakfast experience that has garnered mixed reviews from its guests. Many visitors praised the breakfast for being excellent, delightful and delicious, often highlighting its variety and high quality. Positive remarks noted a wide selection of different ingredients and dishes with some guests particularly impressed by the yogurt.
However, it's clear that the breakfast offering isn't consistently satisfactory. Several guests pointed out the limited options with some describing the breakfast as weak, sparse and lacking in choice, particularly in the savory department. There were mentions of food being cold and some items coming from a can.
While some found the breakfast perfectly fine and fitting for a smaller hotel, others were less impressed, suggesting improvements in variety and freshness. Despite these inconsistencies, the general consensus leans towards a positive breakfast experience at Queen Palace, particularly for guests appreciating diverse and carefully prepared dishes.
Rooms
Queen Palace offers a variety of rooms that are mostly noted for their spaciousness, cleanliness and comfort. Many guests have praised rooms for being well equipped with modern amenities, including large TVs and individual air conditioning units. The decor is highlighted as both nice and unique, featuring beautifully arranged interiors and unique furniture setups. Guests frequently mention that rooms are bright and offer cozy atmospheres, contributing to a comfortable stay.
However, some reviewers pointed out that a few rooms are smaller and tighter in space, particularly those on the top floor with restrictive roof lines or attic rooms. Despite this, many rooms have been recently refurbished, adding to their appeal. Shared balconies provide additional space, although some balconies lack a notable view.
Overall, Queen Palace's rooms are consistently described as very clean, modern and spacious, enhancing the overall guest experience at the hotel.
Beds
The beds at Queen Palace are frequently praised for their comfort and coziness with many guests noting their high level of comfort. The cleanliness of the beds, including fresh-smelling bed sheets, adds to the overall positive sleeping experience. Soft bathrobes complement the comfortable beds, enhancing the relaxation of guests. Several reviews highlight the spaciousness of the beds, while the consistent mention of the beds' extreme comfort reflects a significant aspect of guest satisfaction at this hotel.
Cleanliness
Queen Palace has garnered considerable praise for its cleanliness with many guests highlighting that the rooms and property are impeccably maintained. Reviews frequently describe the environment as spotlessly clean, wonderfully clean and perfectly clean. The hotel is also noted for its new and well-kept interiors, contributing to a fresh and tidy atmosphere. Guests have appreciated the clean and dazzling appearance of various areas and the clean and well-taken care of spaces foster a sense of comfort.
However, some guests have noted a few areas for improvement. A recurring concern is the need for more thorough vacuuming, particularly the carpets, which may not always feel pristine despite daily room services. There were also mentions of occasional bad smells in the bathrooms, suggesting that some attention to fine details could enhance the overall clean feeling.
In summary, while Queen Palace stands out for its high standards of cleanliness and well-maintained environment, addressing the finer details would further elevate the guests' experience.
Staff
When it comes to the staff at Queen Palace, one can expect a truly exemplary experience. The reviews paint a consistent picture of very friendly, helpful and polite individuals who are incredibly accommodating. The reception team, in particular, stands out for their kindness and efficiency, making guests feel especially welcomed.
Moreover, the entire service team and customer service receive high marks with guests noting excellent and great service across the board. Whether it's the reception, restaurant or other areas of the hotel, the dedication to providing a positive experience is evident. Special mentions go to specific personnel such as the lovely girl at the reception and the nice chef, who add personal warmth to the service.
The staff go beyond the basics, demonstrating genuine friendliness and a willingness to assist with any needs. This high level of attentiveness extends even to the bus staff, who are very polite. Cleanliness and efficiency are also highlighted, making for a well-rounded and pleasant stay.
There are some mentions of the breakfast as just being perfectly fine and a note of a poor breakfast experience, but these are outweighed by the positive feedback about the staff and service quality, demonstrating a strong focus on guest satisfaction.
Overall, the team at Queen Palace has managed to create a warm and efficient atmosphere that consistently leaves a positive impression on its guests.
No, Queen Palace doesn't have any pool.
Yes, a spa is available at Queen Palace.
No, Queen Palace doesn't allow dogs.
No, parking facilities aren't available at Queen Palace.