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Sheraton Novi Sad

Novi Sad , Polgar Andraša 1 (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Sheraton Novi Sad is a lovely hotel with a prime location that offers easy access to tourist spots. Guests appreciate the facilities, friendly staff and great views from the upper floors. The breakfast is generally delicious with a large variety of food choices and the Sunday brunch is particularly noted as great. The rooms are spacious, cozy and nicely decorated with comfortable beds and pillows, although some guests have reported issues with air conditioning, mold and dirty windows and curtains. The hotel is spotless and very clean with friendly and accommodating staff, although some guests note specific areas for improvement. The paid Wi-Fi is good, but some guests would prefer it to be complimentary. The spa center is perfect and comfortable with unlimited access included in the price, although some guests have reported an unpleasant smell and renovation during their stay. The on-site paid parking is excellent, although some guests were disappointed that it was not complimentary and that the garage can be narrow and sometimes full during conferences. The beds are highly praised by guests for their comfort and size with many describing them as heavenly. Overall, the Sheraton Novi Sad is a great choice for a comfortable and enjoyable stay.
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Categories

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel where Dogs Stay Free

Room Types

Superior Guest Room, Guest room, 1 King, City view The double room offers air conditioning and a safe deposit box. The unit offers 1 bed.

Superior guest room, Guest room, 2 Twin/Single Bed(s) The double room offers air conditioning and a safe deposit box. The unit has 2 beds.

Superior Club Room, Signature Club Lounge lounge access The double room offers air conditioning and a safe deposit box. The unit offers 1 bed.

Club Junior Suite, Signature Club Lounge lounge access The double room features air conditioning and a safe deposit box. The unit has 2 beds.

1 Bedroom Junior Suite, 1 King The double room offers air conditioning and a safe deposit box. The unit has 2 beds.

Presidental Suite, 1 Bedroom Presidential Suite, 1 King The double room features air conditioning and a safe deposit box. The unit has 1 bed.

Superior Club Room, Signature Club Lounge lounge access The double room offers air conditioning. The unit offers 1 bed.

About Sheraton Novi Sad

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Guest Reviews

9.0

Excellent

Location

Nestled on one of the main boulevards of Novi Sad, the Sheraton boasts a prime location that offers easy access to the tourist spots in just 5-7 minutes by foot. Guests who drove to the hotel loved the convenience of the location for being easy to reach and having free parking in the neighborhood. The facilities at the hotel were also mentioned by guests. The central location was a plus for some, although a few thought it was on the outskirts of the city, which didn't bother them at all since the views from the upper floors were very nice. The staff was extremely kind and the location was perfect for some. Others found the location a bit isolated, but for those with a car, it was excellent.Overall, the Sheraton in Novi Sad is a lovely hotel in a top location with great views and friendly staff.

Breakfast

Guests have generally positive things to say about breakfast at the Sheraton Novi Sad. Many describe it as delicious and great with a large variety of food choices. Some guests note the need for better quality coffee or a second coffee machine, while others mention slow service or a lack of diversity in the food options. A few negative reviews mention poor quality or limited variety, but overall guests seem satisfied with the breakfast experience. The hotel's Sunday brunch is particularly noted as great by some guests.

Rooms

If you're looking for a hotel with comfortable, modern and clean rooms, the Sheraton Novi Sad is a great choice. Guests have described the rooms as spacious, cozy and nicely decorated. Housekeeping is also top-notch with clean and well-equipped rooms. The comfortable beds and pillows are a highlight, making for a great night's sleep. The hotel is also dog-friendly, which is a plus for pet owners. However, some guests have reported issues with air conditioning, mold in the silicone joints and dirty windows and curtains. Despite these small complaints, the majority of guests enjoyed their stay in the comfortable and spacious rooms of Sheraton Novi Sad.

Beds

The beds at Sheraton Novi Sad are highly praised by guests for their comfort and size. Many guests mention their great night's sleep on the comfortable mattresses and pillows. Some reviews even go so far as to describe the beds as heavenly with one guest calling it the most comfortable bed in the world. The majority of guests highly recommend the beds and often use phrases like "super comfy" and "exceptional". However, there are a few negative reviews that mention the mattresses being uncomfortable. Overall, guests seem to be very pleased with the quality of the beds at Sheraton Novi Sad.

Cleanliness

Guests rave about the cleanliness of the Sheraton Novi Sad with many describing it as spotless and very clean. The rooms are well-equipped and always perfectly clean and the staff are friendly and accommodating. However, a few guests note specific areas for improvement, such as the need for better maintenance of the bathroom silicone seals and visible dust in some rooms. Some guests also reported issues with the cleaning staff, including forgotten water bottles or dirty mugs left behind. Overall, the Sheraton Novi Sad is a lovely hotel in a great location and offers decent facilities and cleanliness.

Staff

The staff at Sheraton Novi Sad hotel receives high praise from guests with many describing them as friendly, welcoming and helpful. Some guests even deemed the staff as perfect and professional, making their stay a great experience. However, a few guests had minor complaints of some staff members communicating too quickly in English and slow service. Overall, the staff is described as courteous, well-trained and accommodating, particularly those working in reception and the restaurant, making the stay at this hotel a memorable one. The staff went above and beyond, surprising one guest with a birthday cake, showing how lovely and pleasant the staff can be.

Wi-Fi

The Sheraton Novi Sad offers Wi-Fi for a fee, which some guests found to be a bit of a let-down. However, those who are willing to pay extra for a premium speed can enjoy a faster connection. On the bright side, those who did use the paid Wi-Fi said it was good. Some guests noted that Wi-Fi was only available in public areas, while others pointed out that it should be complimentary along with parking. Despite the mixed reviews, there were some positive comments about the internet, including that the free option was decently fast.

Spa

The Sheraton Novi Sad hotel boasts a great spa center that guests have described as perfect, comfortable and with unlimited access included in the price. The top floor gym and spa provide a pretty nice environment to work out while enjoying a great view of the city. Some guests have also praised the furniture and equipment in the gym and the well-appointed spa. However, a few guests have reported an unpleasant smell in the spa and wellness area and others have noted that the spa center was small and under renovation during their stay. Overall, the majority of guests seem to have enjoyed the spa facilities, including the sauna and appreciated the late opening hours until 10 pm.

Parking

Sheraton Novi Sad offers excellent facilities such as a restaurant, bar, gym and spa, as well as on-site paid parking in a secure garage with easy access. Some guests even received free parking during their stay. While the garage can be narrow and sometimes full during conferences, it is perfect and free in the nearby neighbourhood. However, some guests were disappointed that parking was not complimentary and that the hotel did not have enough spaces for all guests with some finding it uncomfortable or too small for larger cars.

No, Sheraton Novi Sad doesn't have any pool.

Yes, a spa is available at Sheraton Novi Sad.

Yes, Sheraton Novi Sad welcomes dogs.

Yes, parking facilities are available at Sheraton Novi Sad.

Yes, Sheraton Novi Sad has a gym.

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