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Relais Villa Pomela

Novi Ligure , Via Serravalle 69 (Show on Map)

8.8

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRelais Villa Pomela is set in a picturesque location, surrounded by beautiful gardens and a scenic large park, offering a tranquil yet conveniently situated retreat. It is especially appreciated by shoppers for its proximity to the Serravalle Design Outlet and enjoys a magical, serene environment complemented by lush greenery and nearby vineyards. The historic estate, adorned with magnificent paintings, offers both a classical and elegant charm, making it an ideal spot for relaxation within the city while providing ample parking facilities.

The breakfast experience at the villa garners mixed reviews. While numerous guests praise the variety, quality and taste of the breakfast, highlighting the generous buffet and fresh pastries, some feel that it falls short of expectations with limited options and basic offerings not befitting a 4-star establishment. However, when well-executed, the breakfast significantly enhances the overall stay experience.

Dinner at the villa is highly esteemed with guests commending the delicious, high-quality cuisine served on a beautiful terrace. Although the service is generally deemed impeccable, occasional issues such as service disruptions during events and high prices relative to portion sizes are noted. Nonetheless, the restaurant remains one of the top dining spots in the area.

The rooms receive mixed feedback, being celebrated for their cleanliness, charm and cozy atmosphere but also critiqued for being outdated and sometimes small. Larger rooms with pleasant views are particularly appreciated, though some guests feel that the older furniture and lack of modern amenities, such as in-room coffee and tea makers, detract from the overall experience. Despite these points, the charm and cleanliness of the rooms make them a favored choice for a cozy and charming stay.

Cleanliness is a consistent highlight at Relais Villa Pomela with guests frequently praising the immaculate condition of the hotel and rooms. The dedication and friendliness of the staff contribute significantly to a pleasant stay, although there are occasional mentions of understaffing affecting service quality during busy times. Overall, the staff's warmth and attentiveness are key factors in creating a welcoming atmosphere.

The Wi-Fi experience at the villa is relatively mixed, functioning well for basic needs but sometimes lacking in strength, particularly on the upper floors. The outdoor pool area is highly regarded, noted for its excellent maintenance, beauty and relaxing ambiance, although occasional closures for renovations or COVID-19 restrictions have been mentioned.

Parking facilities at the villa are praised for their convenience with large, free spaces and charging points for electric vehicles. The bed comfort varies with some guests finding the beds comfortable, especially the four-poster ones, while others note issues with hardness and outdated spring mattresses.

Overall, Relais Villa Pomela offers a charming and relaxing stay with exceptional cleanliness, friendly staff and a picturesque location, making it a favored choice for travelers seeking tranquility and elegance.
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Categories

Hotel with EV Charging Stations

Boutique-style Hotel

Luxury Hotel

Hotel near Golf Courses

Hotel near Vineyards

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Dogs Stay Free

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel where Dogs Stay Free

Room Types

Double Classic Room Features elegant furnishings, air conditioning and satellite TV. Each room has unique décor.

Double Superior Room This larger room features elegant furnishings and a private bathroom with a shower or bath. The furnished terrace overlooks the park.

Standard Room This double room features a satellite TV, minibar and air conditioning. This room cannot accommodate extra beds.

Double superior deluxe This suite features a minibar and air conditioning. Some have a spa bath.

Suite Guests will have a special experience as the suite features a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a bidet and a hairdryer. Featuring a balcony, this suite also provides air conditioning, a minibar and a flat-screen TV with satellite channels. The unit offers 1 bed.

Family Room Featuring free toiletries, this family room includes a private bathroom with a bath or a shower, a bidet and a hairdryer. The family room features air conditioning, a minibar, a wardrobe, a safe deposit box, as well as a flat-screen TV with satellite channels. The unit has 2 beds.

About Relais Villa Pomela

License: 006114-ALB-00007, IT006114A156X4SVQN

Guest Reviews

8.8

Excellent

Location

Nestled within beautiful gardens and a scenic large park, Relais Villa Pomela benefits from a location that combines tranquility with convenience. It's hailed as a perfect destination for shoppers, being merely a short drive from the Serravalle Design Outlet. The villa's environment is described as magical—perched atop a hill, surrounded by lush greenery and nearby vineyards, offering a dreamy and picturesque atmosphere.

Guest reviews repeatedly mention the convenience of ample parking and the respectable ambiance created by the historic building. The estate, adorned with magnificent paintings, retains a spirit of antiquity which enchants visitors. Its secluded nature provides a peaceful retreat within the city, making it an ideal spot for relaxation.

With its proximity to the factory outlets and other attractions in Liguria, the location of Relais Villa Pomela is consistently praised for its beauty and strategic convenience. Combining an extraordinary location with a classical atmosphere, this villa offers guests a blend of serene environment and elegant charm.

Breakfast

Guests have mixed feelings about the breakfast at Relais Villa Pomela. On the positive side, many guests praise the breakfast as amazing, delicious, great and varied with a good selection of very good products. There are numerous comments about the generous buffet and fresh pastries with some guests highlighting the hearty sweet and savory options available. The breakfast is often described as exceptionally good with delicious and very tasty dishes adding to the overall satisfaction.

However, not all reviews are glowing. Several guests feel the breakfast is ordinary, basic and not up to the standard expected from a 4-star establishment. Some mention that the breakfast options are limited, lacking in variety and meager considering the price paid per night. There are also comments about the breakfast being unappetizing and insufficient in quality and diversity. Despite these criticisms, the positive remarks about the breakfast experience indicate that when done right, it significantly enhances the stay at the villa.

Dinner

Relais Villa Pomela offers a varied dining experience that consistently receives high praise for its delectable cuisine. The restaurant's setting on a beautiful terrace provides a lovely and relaxing atmosphere for evening meals. Guests frequently commend the food as delicious, tasty and crafted from high-quality ingredients. The menu is noted for its ability to satisfy appetites even during short stays with some describing it as semi-gastronomic and excellent.

While the service in the restaurant is often highlighted as impeccable and efficient, some reviews mention instances of disappointment, such as service issues and occasional unavailability of dinner due to events like weddings. Additionally, a few guests found the prices to be on the higher side relative to the portions offered. Despite these critiques, the overall culinary experience at Relais Villa Pomela remains greatly appreciated with many considering it one of the best dining spots in the area.

Rooms

Relais Villa Pomela, housed in a beautiful old building with plenty of charm, receives mixed feedback regarding the rooms. While the majority of guests commend the rooms for being clean, cozy and boasting unique and charming interiors, others find the standard rooms to be rather small and somewhat outdated. Many note the rooms are spacious enough for comfort with larger ones offering pleasant views and big terraces overlooking the park.

The elegant interior of the residence adds to its allure and several reviews highlight the spaciousness, particularly in the quadruple rooms, which are clean and comfortable. However, a handful of guests feel that sleeping on old furniture can be uncomfortable and some rooms could benefit from a modern update.

Cleanliness stands out as a consistent positive point with almost all guests affirming that the rooms are very well-maintained. The beds are generally described as comfortable, contributing to a pleasant stay overall. There are mentions of a lack of in-room coffee and tea makers and some rooms having a cold temperature, which slightly detracts from the experience. Despite these minor drawbacks, the hotel's charm and cleanliness shine through, making it a favored choice among travelers seeking a cozy and charming stay.

Beds

Relais Villa Pomela offers a mixed experience when it comes to bed comfort. Some guests have noted that the beds are good and comfortable with a highlight being the four-poster beds which come with substantial pillows. However, others have found the bedding to be very hard or even lumpy with old spring mattresses and protruding springs being a point of concern. Additionally, while there are smaller dog-friendly beds available, some standard double rooms feature rather small beds at about 140 cm wide. Overall, while some guests enjoyed their sleep, others found the bedding less than ideal.

Cleanliness

Relais Villa Pomela consistently impresses guests with its exceptional cleanliness and comfortable environment. The consensus from multiple reviews highlights the hotel's immaculate condition with everything meticulously maintained and tidy. The rooms are described as cozy and very clean, contributing to a pleasant and relaxing stay. While one guest noted a minor issue with cobwebs in their room, it appears to be an isolated incident amid otherwise top-notch housekeeping standards.

Furthermore, the entire first floor of the hotel is particularly praised for its very beautiful and clean presentation. Guests also appreciate the attentiveness and friendliness of the staff, from the managers to the restaurant and pool teams, who go out of their way to ensure that visitors feel welcome and well taken care of. Overall, the hotel upholds a high standard of cleanliness, making it a reassuring choice for travelers who prioritize a spotless environment during their stay.

Staff

Visitors to Relais Villa Pomela consistently commend the hotel staff, highlighting their politeness, friendliness and attentiveness. The team is often described as warm and flexible, going out of their way to anticipate and cater to guests' needs. Patrons frequently note the excellent service and the welcoming atmosphere created by the staff. Guests appreciate the preparedness and dedication exhibited by the employees, contributing to a pleasant and memorable experience at the hotel.

However, there are mentions that during busy times, the staff can be under-staffed, which affects service quality. Specifically, criticisms target the head waiter for being arrogant and indifferent, contrasting sharply with the otherwise highly praised service. Overall, the majority of reviews focus on the positive, stressing a consistently friendly and helpful demeanor among the staff.

Wi-Fi

Relais Villa Pomela offers a mixed experience when it comes to Wi-Fi connectivity. While some guests have found the Wi-Fi to be good, others have noted issues such as weak or sporadic performance. The Wi-Fi tends to be inefficient on the upper floors and overall, the quality is fairly average. However, there have been instances where the internet has been efficient and no complaints were made about Wi-Fi speed. So, while the internet experience at the villa varies, it appears functional for most basic needs.

Pool

Relais Villa Pomela boasts a truly remarkable outdoor pool area that enhances the hotel's overall relaxing ambience. Guests frequently highlight the beautiful pool, which is set amidst stunning gardens, providing a picturesque and serene environment. The pool is noted for its excellent upkeep and depth, adding to the overall pleasant experience. The area is relatively new and well-maintained, featuring kind and attentive service from both the lifeguard and bartender, who strive to meet every need.

The large and magnificent swimming pool stands out as a significant amenity, especially for unwinding after shopping excursions. Its beauty and functionality contribute greatly to the hotel's charm. Some guests appreciate the view from the pool and the adjacent terrace, which is perfect for dining.

However, it's important to note that the pool has faced some operational limitations. At times it was closed due to renovations or COVID-19 restrictions. Despite these occasional closures, the pool area remains a top feature mentioned by many satisfied visitors.

Parking

Relais Villa Pomela offers a variety of convenient parking options that guests have consistently praised. The parking facilities include large spaces and are notably free of charge, making it easier for travelers to access the hotel conveniently. Guests appreciate the availability of parking right in front of the hotel as well as close to the building, reducing the hassle of finding a spot. Additionally, the hotel provides charging points for electric vehicles with many other charging opportunities available nearby. Overall, the ease and accessibility of the parking at Relais Villa Pomela significantly enhance the stay experience for visitors.

Yes, Relais Villa Pomela has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Relais Villa Pomela.

Yes, Relais Villa Pomela welcomes dogs.

Yes, parking facilities are available at Relais Villa Pomela.

Yes, Relais Villa Pomela has a gym.

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