Hotel Diamante
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Summary of reviewsHotel Diamante offers a convenient and accessible location, which is favorable for various types of travelers. Situated close to the motorway, it is ideal for business visitors and those heading to the nearby Serravalle Outlet Center or other shopping centers. Positioned within a leisure center, guests have easy access to cinemas, an aquatic center and multiple dining options, complemented by serene surroundings and a clean parking area. Though the industrial zone location may not be appealing for all, its practicality and ease of access mark it as a suitable choice for those seeking convenience.
Breakfast at Hotel Diamante generally receives positive feedback with guests praising the variety and quality of the food, which caters to both Italian and American preferences. The friendly staff further enhance the breakfast experience. While some mentioned the need for cleaner facilities and better value for the price, the overall sentiment is positive.
The hotel's restaurant is noted for its delicious Italian cuisine and friendly service, offering good quality food and wine. Mixed reviews point out occasional slow service and high prices, but the ambiance and meal quality leave a generally favorable impression.
Rooms at Hotel Diamante are consistently highlighted as spacious, comfortable and clean, making them especially suitable for families or larger groups. Modern design elements and amenities such as comfortable beds and pillows, as well as functional bathrooms, contribute to a restful stay. Despite some minor maintenance issues, the overall guest experience is positive.
Cleanliness is a significant strong point with guests frequently commending the immaculate state of the rooms and facilities. While there are occasional minor issues, the hotel maintains high standards of hygiene and orderliness.
The staff receive considerable praise for their friendliness, professionalism and attentiveness, ensuring a welcoming and supportive environment. Some isolated instances of less satisfactory service do not overshadow the generally positive feedback.
The adjacent Bellavita Wellness Center offers a valued addition for those seeking relaxation, despite some logistical challenges and additional costs for access. Similarly, the nearby public pools are a fun feature but come with separate fees, which guests should anticipate.
Parking facilities are ample, well-maintained and easily accessible, providing a hassle-free experience for guests with vehicles. Free parking options add to the overall convenience.
Families find Hotel Diamante accommodating with spacious rooms and amenities such as bathtubs and cribs catering to children. Its welcoming environment and convenient location contribute to a positive family-friendly stay.
Comfortable beds and quality bedding are frequently mentioned, contributing to a good night's sleep, although some guests noted minor discrepancies in mattress firmness.
While many guests feel that Hotel Diamante does not quite meet the expectations of a 4-star establishment, often comparing it more favorably to a 3-star status, the overall experience remains satisfactory with room for improvement.
In summary, Hotel Diamante is appreciated for its practical location, spacious and clean rooms, friendly staff and family-friendly accommodations, making it a solid choice for a comfortable and convenient stay.
Categories
Breakfast at Hotel Diamante generally receives positive feedback with guests praising the variety and quality of the food, which caters to both Italian and American preferences. The friendly staff further enhance the breakfast experience. While some mentioned the need for cleaner facilities and better value for the price, the overall sentiment is positive.
The hotel's restaurant is noted for its delicious Italian cuisine and friendly service, offering good quality food and wine. Mixed reviews point out occasional slow service and high prices, but the ambiance and meal quality leave a generally favorable impression.
Rooms at Hotel Diamante are consistently highlighted as spacious, comfortable and clean, making them especially suitable for families or larger groups. Modern design elements and amenities such as comfortable beds and pillows, as well as functional bathrooms, contribute to a restful stay. Despite some minor maintenance issues, the overall guest experience is positive.
Cleanliness is a significant strong point with guests frequently commending the immaculate state of the rooms and facilities. While there are occasional minor issues, the hotel maintains high standards of hygiene and orderliness.
The staff receive considerable praise for their friendliness, professionalism and attentiveness, ensuring a welcoming and supportive environment. Some isolated instances of less satisfactory service do not overshadow the generally positive feedback.
The adjacent Bellavita Wellness Center offers a valued addition for those seeking relaxation, despite some logistical challenges and additional costs for access. Similarly, the nearby public pools are a fun feature but come with separate fees, which guests should anticipate.
Parking facilities are ample, well-maintained and easily accessible, providing a hassle-free experience for guests with vehicles. Free parking options add to the overall convenience.
Families find Hotel Diamante accommodating with spacious rooms and amenities such as bathtubs and cribs catering to children. Its welcoming environment and convenient location contribute to a positive family-friendly stay.
Comfortable beds and quality bedding are frequently mentioned, contributing to a good night's sleep, although some guests noted minor discrepancies in mattress firmness.
While many guests feel that Hotel Diamante does not quite meet the expectations of a 4-star establishment, often comparing it more favorably to a 3-star status, the overall experience remains satisfactory with room for improvement.
In summary, Hotel Diamante is appreciated for its practical location, spacious and clean rooms, friendly staff and family-friendly accommodations, making it a solid choice for a comfortable and convenient stay.
Hotel Taking Steps Towards Sustainability
Mentioned in the context of sustainability and attention to ecology and the environment, using typical local materials. Specific detailed eco-friendly practices are not widely publicized.
Hotel with Spa
Hotel Diamante offers spa services and facilities for guests. It is considered one of the best hotels with a spa in Alessandria.
Family Friendly Hotel
The Hotel Diamante offers family rooms that can accommodate up to 5 people, making it an ideal solution for families. It also features a bathroom with both a bath and shower, catering to the needs of families.
Business Hotel
Hotel Diamante offers multiple meeting rooms, ranging in size from 70 to 200 sqm, equipped with audio systems, video projectors, motorized screens, flip charts, and free Wi-Fi. It is conveniently located near the A21 and A7 motorways, making it easily accessible for business travelers. The hotel also provides services such as a 24-hour reception, covered parking, room service, and external laundry service.
Hotel with Parking
This hotel offers complimentary parking for guests. This provides a convenient and cost-effective solution for travelers with vehicles.
Hotel with Gym
This 4-star hotel offers a fitness center, spa and wellness center, sauna, hot tub/jacuzzi, and a swimming pool. It has a gym with cardio, workout machines and weights. It also has a wellness park. It's located a few kilometers from the center of Alessandria.
4-Star Hotel
This modern, 4-star hotel features bright interiors and high-quality accommodations. The rooms are spacious with a modern design and wooden floors, ensuring a relaxing atmosphere for guests.
Hotel with Outdoor Pool
This 4-star hotel offers an outdoor pool. While the outdoor pool has seasonal closures, the hotel also features an indoor pool and is noted for its clean and comfortable rooms.
Hotel with Indoor Pool
Hotel Diamante features a tranquil indoor pool described as an oasis for swimming laps or relaxation. Its wellness facilities also encompass a sauna, spa, hammam, and access to a water park, enhancing the aquatic and leisure experience.
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Accessible Hotel
About Hotel Diamante
License: 006003-ALB-00019, IT006003A1FPBHZZBZ
Guest Reviews
Location
The hotel is positioned within a leisure center, offering guests proximity to cinemas, an aquatic center and several restaurants, making it suitable for recreation and dining without needing to venture far. The quiet and serene surroundings, coupled with the large, clean parking area, add to the overall convenience of staying here.
Despite its advantages, the hotel's location in an industrial zone is noted as less charming and may require a car to explore further dining and entertainment options. Nevertheless, its easy motorway access and central positioning relative to business and outlet shopping venues make Hotel Diamante an appropriate choice for travelers seeking convenience and practicality.
Breakfast
However, some reviewers pointed out areas that could be improved. A few mentioned that the breakfast room could be cleaner and that the offerings could occasionally be more diverse and replenished in a timely manner. Others found the breakfast price, particularly the 12 and 20-euro charges, to be excessive for what was provided. Additionally, some guests noted a decline in the quality of breakfast over repeated stays and commented on the high cost not aligning with their expectations of a 4-star hotel.
Despite these criticisms, the friendly and accommodating staff often enhanced the breakfast experience, leaving many guests with a positive impression of their stay at the hotel.
Dinner
However, not all guests had a perfect experience. Some found the service to be slow and the food occasionally too salty. A few reviewers mentioned that the restaurant failed to meet their expectations with remarks about the prices being high relative to the quality offered. Despite some mixed reviews about the overall value and service speed, the culinary options and ambiance managed to leave a lasting positive impression for a majority of diners.
Rooms
The rooms' size stands out with plenty of space in both the bedrooms and bathrooms, ensuring guests feel comfortable. Beds and pillows receive high marks for their comfort, contributing to a restful stay. The family rooms are particularly spacious, often accommodating up to five people comfortably with multiple bed configurations and a baby cot available.
In terms of room amenities, many found the spaces to be well-maintained overall, although there are occasional reports of issues such as non-adjustable air conditioning, defective TV remote controls and minor maintenance needs like malfunctioning windows or doors. Despite these concerns, the positive aspects often outweigh the negatives.
The modern design elements add to the room's overall appeal and the quiet environment of the hotel ensures a peaceful stay. Additionally, some rooms feature thoughtful touches such as fully stocked mini bars and small balconies, enhancing the guest experience.
Bathrooms, in general, are spacious and functional, although a few reviews mention less than optimal water pressure and occasional cleanliness issues. However, the majority of feedback highlights the cleanliness and comfort of both the bathrooms and the rooms themselves.
In summary, Hotel Diamante offers clean, spacious and comfortable accommodations with modern amenities, making it a solid choice for travelers seeking a pleasant and restful stay. While there are a few minor maintenance and structural concerns, the overall guest experience remains positive.
Beds
Rooms appear to be clean and of good size, further enhancing the stay. There are options for different bed types, including double beds, twin-sized beds and even cribs for newborns, catering to varied guest needs.
However, some reviews pointed out that the mattresses were too hard and there were occasional mentions of the beds needing improvement. The double beds sometimes being composed of two mattresses was also mentioned. While most feedback is positive, indicating a cozy and restful experience, a few discrepancies were noted regarding the consistency of bed comfort.
Ultimately, the majority of guests seem satisfied with their sleep at Hotel Diamante, praising the comfort and quality of the bedding and mattresses.
Cleanliness
While there are a few remarks about cleanliness not being optimal in some areas, such as the breakfast room and certain hallways, these are exceptions rather than the norm. Maintenance issues like leaking faucets and showers were mentioned but did not significantly detract from the overall positive perception of the hotel's cleanliness.
Despite these minor criticisms, the majority of reviews reflect that Hotel Diamante maintains a high standard of hygiene and orderliness, ensuring a pleasant stay for its guests.
Staff
Notably, the staff's multilingual abilities and readiness to answer every request with patience and a smile enhance the hotel's hospitable ambiance. Housekeepers also receive mentions for their niceness, contributing to the overall sense of care and quality service. Additionally, the quick and efficient service at the hotel aligns well with its reputation for good customer support.
However, there are isolated mentions of indifference and unpleasantness from some receptionists and restaurant staff. Despite these discrepancies, the overarching sentiment remains positive, highlighting a top team that excels in ensuring a friendly, engaging and supportive environment for guests at Hotel Diamante.
Spa
Pool
The pools are public and not directly managed by the hotel, leading to an extra step and fee for guests wishing to use them. This might come as a surprise to those who believed the pool was part of their stay package, as it was not clearly described in the booking details. Despite these cost-related concerns, those who did access the pool areas appreciated the excellent quality of the pools and the convenience of the snack-bar situated nearby.
One minor drawback mentioned is the pool's closing time at 6pm, which might limit swimming activities to daytime only. All in all, while the pool facilities near Hotel Diamante are well-maintained and enjoyable when accessed, potential visitors should be prepared for additional fees and check the hotel's descriptions carefully to ensure expectations are met.
Parking
Family
4 Star
Yes, Hotel Diamante has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Diamante.
No, Hotel Diamante doesn't allow dogs.
Yes, parking facilities are available at Hotel Diamante.
Yes, Hotel Diamante has a gym.
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