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Hotel Lux

Alessandria , Via Piacenza 72 (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Lux in Alessandria garners substantial positive feedback for various aspects of its offerings, making it a favored choice among travelers. Its prime location stands out as a key advantage, providing easy access to the city center, historic landmarks and convenient amenities such as shops and restaurants. Proximity to the train station and the availability of free parking further enhance the convenience for guests. The hotel’s central positioning, combined with clean and spacious rooms and friendly staff, ensures a hassle-free and enjoyable stay.

The breakfast experience at Hotel Lux is another highlight mentioned frequently by guests. The breakfast buffet offers a wide selection of both sweet and savory options, characterized by high-quality, fresh products. Descriptions such as "lavish," "fabulous," and "super" are commonly used to illustrate the generous and varied nature of the offerings. The serene environment of the breakfast room adds to the positive experience and the staff’s kindness contributes to a pleasant start to the day.

The rooms at Hotel Lux are generally appreciated for their size, comfort and cleanliness. Guests frequently mention large and well-maintained bathrooms and effective air conditioning. Despite the overall positive feedback, some guests have suggested that the hotel’s decor feels dated and that the carpets show signs of wear. The older aesthetic, particularly evident in the lobby, elicits mixed reactions with some seeing it as charming and others as an area needing modernization.

Cleanliness is consistently praised with guests highlighting the spotlessly clean facilities, well-maintained rooms and pristine bathrooms. The daily cleaning services and fresh towels add to the comfort, creating a tidy and inviting atmosphere.

The staff at Hotel Lux receives widespread acclaim for their friendliness, helpfulness and attentiveness. The reception staff, in particular, are noted for their warm welcomes and willingness to assist with various needs, enhancing the overall guest experience.

Parking at Hotel Lux offers a mixture of options, including paid public parking, secure off-street parking, underground spaces and a private garage. While some guests find parking easy and convenient, others mention challenges, especially with larger vehicles or fully booked hotel parking spaces. The helpful staff at reception are noted for their assistance in providing parking information.

Comfortable beds are another strength of Hotel Lux with many guests commending the super comfortable mattresses and excellent bedding. Although there are occasional mentions of less comfortable pillows, the overall consensus leans heavily towards a comfortable sleep experience.

While Hotel Lux does receive generally positive reviews, there are mixed feelings regarding its four-star rating. Some guests feel that the hotel falls short of the expected standard due to its outdated architecture and facilities, suggesting a three-star rating might be more fitting. Others, however, appreciate the cleanliness and condition of the rooms and have a positive overall impression.

In summary, Hotel Lux excels in offering a convenient central location, a stellar breakfast experience, clean and comfortable accommodations, friendly staff and ample parking options. These strengths make it a reliable and pleasant choice for travelers to Alessandria, despite some areas needing modernization to fully meet a four-star standard.
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Hotel for Honeymoon

Provides elegant rooms and top-notch amenities for a serene retreat. The hotel is in a central location.

Dog Friendly Hotel

This hotel is centrally located in Alessandria and offers complimentary wireless internet access and concierge services. It also provides room service and has a bar/lounge. Hotel Lux is a pet friendly hotel.

Business Hotel

Hotel Lux features a business center, meeting room, and free Wi-Fi. It offers concierge services and is located in central Alessandria, providing easy access to public transport.

Hotel with Parking

Situated in the city center, Hotel Lux provides private parking on site. Parking is available, though reservation is needed and a daily cost applies.

4-Star Hotel

Located in the heart of Alessandria, this 4-star hotel offers modern rooms with satellite TV and free Wi-Fi. It provides a spa, a tennis court, and a restaurant for guests' enjoyment.

Family Friendly Hotel

Romantic Hotel

Accessible Hotel

Room Types

Twin Room Comes with free Wi-Fi, air conditioning, a minibar and a private bathroom with hairdryer.

Double Room Comes with free Wi-Fi, air conditioning, a minibar and a private bathroom with hairdryer.

Triple Room Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a safe deposit box as well as an inner courtyard view. The unit offers 3 beds.

Classic Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a bidet. The suite provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a seating area as well as an inner courtyard view. The unit offers 1 bed.

Double Room with Single Use Providing free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a minibar, a dressing room as well as an inner courtyard view. The unit offers 1 bed.

About Hotel Lux

License: 006003-ALB-00026, IT006003A12IHF4OZV

Guest Reviews

7.9

Good

Location

Hotel Lux in Alessandria boasts a prime location, making it an excellent choice for visitors keen on exploring the city. The hotel's central position provides convenient access to the city center, historic landmarks and popular pedestrian streets, all within walking distance. Guests appreciate its proximity to the train station, roughly 600 meters away, enhancing the ease of travel. The surrounding area is adorned with various shops, restaurants and attractions, perfect for family gatherings or a relaxed stroll. The hotel's strategic spot also allows for free parking in front, a significant perk for those driving. Overall, Hotel Lux earns praise for its optimal location, cleanliness, spacious rooms and friendly staff, creating a hassle-free environment for a pleasant stay.

Breakfast

The breakfast experience at Hotel Lux has garnered consistent praise from guests, highlighting a wide selection of options that cater to diverse tastes. Comments frequently mention the abundant, hearty and varied nature of the breakfast, emphasizing both the sweet and savory choices available. Guests commonly describe the breakfast as delicious, exceptional and of very high quality with many mentioning the freshness and quality of the products used.

The generous and well-stocked breakfast buffet is noted for its variety, featuring a rich assortment of items that exceed expectations. Terms like "lavish," "fabulous," and "super" are recurrent in the reviews, pointing towards an experience that many find satisfying and enjoyable. The serene and quiet environment of the breakfast room also adds to the pleasant start to the day.

While the majority of the feedback is highly positive, a few guests have felt that certain aspects could be improved, such as the inclusion of additional options like scrambled eggs or achieving a four-star standard for every item. However, these sentiments are in the minority and do not overshadow the overwhelmingly positive reception.

The staff's friendliness and the excellent value for money offered by the breakfast are also frequently noted, contributing to an overall rewarding experience for guests. Hotel Lux clearly prioritizes providing a varied, high-quality breakfast that leaves guests feeling satisfied and well cared for.

Rooms

Hotel Lux's rooms generally garner praise for their spaciousness with guests frequently mentioning the large size of both rooms and bathrooms. Many reviews describe the rooms as very clean and comfortable, often highlighting the new and well-maintained bathrooms. The air conditioning is noted to be effective and the beds are comfortable, adding to the overall pleasant stay.

Despite these commendable aspects, the hotel itself has an older aesthetic with several guests suggesting that the rooms and furnishings feel dated. The carpet, both in rooms and corridors, often receives criticism for being grimy and worn, contributing to a somewhat musty atmosphere. Some guests noted minor maintenance issues, such as defective flush tanks and concerns over balcony safety.

The hotel's decor clearly retains a 70s charm, particularly evident in the lobby. While this may appeal to some, others see it as an area ripe for modernization. Overall, rooms at Hotel Lux are appreciated for their size, cleanliness and comfort, though a general update could enhance the guest experience further.

Beds

Hotel Lux boasts an impressive reputation for its bedding comfort. Guests frequently note the super comfortable and large beds, complemented by excellent bedding. Sleep quality is enhanced by great mattresses, clean beds and generally appreciated bedding. While there have been occasional mentions of less comfortable pillows and rare dissatisfaction with bed comfort, the overall consensus emphasizes the comfort and size of the beds, contributing to the hotel's very comfortable ambiance.

Cleanliness

Hotel Lux has garnered a strong reputation for its impeccable cleanliness. Guests frequently highlight the spotlessly clean facilities, well-maintained rooms and pristine bathrooms with clean white towels. The hotel's spacious and tidy environment contributes significantly to its inviting atmosphere. The overall structure is consistently reported as very clean, quiet and comfortable, providing a tranquil retreat for visitors.

Cleanliness in the rooms is emphasized with many noting their satisfaction with the daily cleaning services and towel replacements. The large and new bathrooms also add to the comfort. While the carpet in the rooms is generally clean, closer inspection reveals some areas could use attention. Additionally, the absence of a kettle and free drinks is a minor inconvenience noted by a few guests.

Besides cleanliness, the hospitality and kindness of the staff are well-received, enhancing the guest experience. In summary, Hotel Lux excels in providing a clean, convenient and welcoming environment, making it a reliable choice for travelers seeking a tidy and comfortable stay.

Staff

The reviews for Hotel Lux highlight an overwhelmingly positive experience with the staff. Guests consistently describe the staff as very friendly, super helpful, attentive and courteous. The reception staff is particularly noted for their warm welcomes and willingness to assist with various needs, including arranging taxis. Many guests appreciate the personnel's fluency in French and their readiness to address requests and requirements promptly. Across the board, the hotel staff is praised for their exceptional kindness, excellent customer relations and prompt responses to daily inconveniences. Whether it's the restaurant or other areas of the hotel, the accommodation and friendliness of the staff significantly enhance the overall guest experience, making Hotel Lux a standout choice for travelers.

Parking

Hotel Lux offers a variety of parking options, though experiences vary. There is paid public parking nearby on weekdays and a secure off-street parking option. Guests mention underground parking spaces and a private closed garage at a preferential rate, which could be reserved right in front of the hotel. While some find parking easy, even free for extended periods, others note the difficulty in accessing these spaces, particularly for larger vehicles. The sizes of the parking spots are small but manageable for medium to small cars. However, spaces fill up quickly, making parking challenging at times, especially since the hotel’s own parking can be limited or fully booked. For those who miss out, a large public parking lot about 100 meters away offers free overnight parking and there are possibilities of using nearby public parking facilities. Despite the occasional struggle with narrow descents and tight spots, the presence of helpful staff at reception ensures that guests can get the necessary parking information easily.

4 Star

Hotel Lux presents a mixed bag in terms of its four-star rating. Many guests found that the hotel falls short of the expected standard, suggesting it would be more appropriately rated as a three-star establishment due to its outdated architecture and facilities. The breakfast, while diverse and adequate for some, did not meet the expectations of a four-star hotel for others in terms of both quality and abundance. On the positive side, the rooms are noted to be clean and in good condition despite being a bit dated. A small number of guests were impressed and found it to be an excellent four-star hotel. Overall, while there are positive aspects, it appears that the hotel needs significant updates and improvements to genuinely meet the four-star classification.

No, Hotel Lux doesn't have any pool.

No, a spa isn't available at Hotel Lux.

Yes, Hotel Lux welcomes dogs.

Yes, parking facilities are available at Hotel Lux.

No, Hotel Lux doesn't have a gym.

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