Hotel Alles Berg
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Summary of reviewsHotel Alles Berg in Nova Petrópolis is celebrated for its prime location, excellent amenities and exceptional service. Centrally situated, the hotel offers convenient access to shops, restaurants, parks and major tourist attractions, allowing guests to explore the charming town on foot. The calm and pleasant surroundings enhance the relaxing ambiance with the proximity to landmarks like Immigrant Park and the flower square being particularly appreciated.
The hotel’s breakfast receives unanimous praise for its variety, quality and fresh ingredients, often likened to the best colonial cafes in the region. With extended hours and options for dietary restrictions, it stands out as a highlight for many visitors. While the dinner offerings have garnered mixed reviews, many guests commend the delicious and reasonably priced menu, though some note inconsistencies in service and food quality.
The rooms are frequently described as spacious, modern and comfortable, featuring quiet air-conditioning systems and luxurious bathrooms. Guests enjoy the thoughtful design and functional amenities, including state-of-the-art entertainment options. Cleanliness is another strong point with the hotel maintained to impeccable standards by a dedicated housekeeping team. The staff's friendliness and professionalism significantly enhance the guest experience with special mentions of personalized service and attention to detail.
While guests acknowledge the free and accessible parking options, including a covered garage and valet service, some suggest improvements such as more covered spaces and an elevator. The family-friendly atmosphere is also a notable feature with spacious family suites, an indoor pool and activities tailored for children, making it an excellent choice for family vacations.
Comfortable beds, although variably firm, contribute to restful stays and the hotel's infrastructure is praised for meeting four-star standards. The luxurious thermal pool, hot tub and whirlpool baths are frequently highlighted as relaxing and well-maintained, adding to the hotel's allure. Accessible accommodations are well-considered, though minor enhancements like support bars in showers are recommended.
Overall with its excellent location, standout breakfast, comfortable and stylish rooms and exceptional service, Hotel Alles Berg offers a delightful and memorable stay for travelers visiting Nova Petrópolis.
Categories
The hotel’s breakfast receives unanimous praise for its variety, quality and fresh ingredients, often likened to the best colonial cafes in the region. With extended hours and options for dietary restrictions, it stands out as a highlight for many visitors. While the dinner offerings have garnered mixed reviews, many guests commend the delicious and reasonably priced menu, though some note inconsistencies in service and food quality.
The rooms are frequently described as spacious, modern and comfortable, featuring quiet air-conditioning systems and luxurious bathrooms. Guests enjoy the thoughtful design and functional amenities, including state-of-the-art entertainment options. Cleanliness is another strong point with the hotel maintained to impeccable standards by a dedicated housekeeping team. The staff's friendliness and professionalism significantly enhance the guest experience with special mentions of personalized service and attention to detail.
While guests acknowledge the free and accessible parking options, including a covered garage and valet service, some suggest improvements such as more covered spaces and an elevator. The family-friendly atmosphere is also a notable feature with spacious family suites, an indoor pool and activities tailored for children, making it an excellent choice for family vacations.
Comfortable beds, although variably firm, contribute to restful stays and the hotel's infrastructure is praised for meeting four-star standards. The luxurious thermal pool, hot tub and whirlpool baths are frequently highlighted as relaxing and well-maintained, adding to the hotel's allure. Accessible accommodations are well-considered, though minor enhancements like support bars in showers are recommended.
Overall with its excellent location, standout breakfast, comfortable and stylish rooms and exceptional service, Hotel Alles Berg offers a delightful and memorable stay for travelers visiting Nova Petrópolis.
Family Friendly Hotel
Located in Nova Petrópolis, this hotel offers a family-friendly atmosphere with comfortable rooms. It provides a relaxing environment and access to local attractions.
Dog Friendly Hotel
Located in Nova Petrópolis, Hotel Alles Berg features a fitness center, free private parking, a garden, and a shared lounge. Its pet-friendly environment ensures a comfortable stay for guests with dogs.
Hotel with Parking
This hotel offers free private parking to its guests, ensuring a secure and convenient place to park your vehicle during your stay.
4-Star Hotel
This hotel offers a cozy and inviting atmosphere with well-appointed rooms. Located in Nova Petrópolis, it provides a peaceful retreat with beautiful views of the surrounding landscape.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel for Honeymoon
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Indoor Pool
Guest Reviews
Hotel Alles Berg in Nova Petrópolis receives high praise from its guests for its exceptional location. Situated right in the city center, the hotel is easily accessible and within walking distance to numerous shops, restaurants, parks and tourist attractions, making it perfect for exploring the charming town on foot. Guests appreciate the quiet and pleasant surroundings with calm streets that add to the relaxing ambiance.
This well-located hotel also offers practical benefits such as being close to the bus station, the mall and significant landmarks like the Immigrant Park and the green maze. The convenience allows guests to leave their cars and navigate the city comfortably on foot. Many reviews specifically highlight the proximity to popular spots like the flower square and the convention center.
In addition to its prime location, the hotel provides a hearty and varied breakfast, adding to the overall experience. Moreover, the comfortable and clean rooms, coupled with exceptional service and facilities, enhance the stay for visitors. A great cost-benefit ratio, combined with the ability to easily reach various points of interest, makes Hotel Alles Berg a top choice for travelers visiting Nova Petrópolis.
The breakfast at Hotel Alles Berg receives overwhelmingly positive reviews from guests, highlighting its abundance, variety and high quality. Visitors consistently describe the breakfast as excellent, delicious and complete with many noting it exceeds expectations. The spread includes a wide range of items, featuring both sweet and savory treats, homemade cakes, bread, fresh fruits, jams and pies, reflective of a traditional colonial breakfast style. Notably, the breakfast is praised for its fresh ingredients and impeccable cleanliness.
Guests appreciate the extended breakfast hours until 11 am, allowing for a leisurely morning meal. The inclusion of gluten and lactose-free options also earns commendation. Coffee is frequently mentioned as wonderful with some reviews specifically appreciating the regional touch, likening it to the best colonial cafes in Serra Gaucha.
Overall, the breakfast is described as sensational with many guests lauding it as one of the best they have experienced in a hotel. The emphasis on variety and high-quality ingredients make it a standout feature at Hotel Alles Berg, appealing to a broad range of tastes and dietary preferences.
Hotel Alles Berg offers a dining experience that has garnered mixed reviews from guests. Many praised the restaurant as excellent and wonderful, commending the delicious food and varied menu options that include pasta, meat, pizza and a commendable selection of wines and sparkling wines. Guests consistently mentioned the reasonable prices and tasty menu offered by the hotel's restaurant.
However, there were notable instances of dissatisfaction, particularly related to specific dishes and the overall service. Some guests experienced issues like undercooked or overcooked steaks and lukewarm meals. Communication between the reservation and the kitchen seemed to result in incorrect orders for a few travelers. Additionally, the restaurant closes at 11pm, leaving late-night diners without options and there were remarks about a lack of room service and minibar.
Overall, while many guests found their dinners at Hotel Alles Berg to be very good and praised the quality of the food, there were enough concerns about service consistency and menu elaboration to suggest room for improvement.
The rooms at Hotel Alles Berg consistently impress guests with their spaciousness and comfort. The bright and well-equipped accommodations are frequently described as modern, clean and very comfortable with large beds and excellent showers contributing to a restful stay. Many rooms also feature balconies, offering serene views of the mountains or the surrounding nature, enhancing the overall experience.
Guests particularly appreciate the thoughtful design and decoration of the rooms, noting that they are both beautiful and functional. The air-conditioning systems are praised for being quiet and efficient, ensuring a peaceful environment. Additionally, the modern facilities and new installations contribute to a pleasant atmosphere throughout the hotel.
The bathrooms receive high marks for being complete and luxurious with excellent showers and modern amenities. The presence of state-of-the-art entertainment options, such as TVs with a wide selection of series, adds to the convenience and enjoyment of the accommodations.
Overall, the spacious and well-maintained rooms at Hotel Alles Berg, coupled with their modern and stylish decor, provide a comfortable and inviting retreat for travelers. Despite minor comments about views and lighting in some suites, the general consensus underscores the high quality and comfort of the rooms, making the hotel a favored choice among guests.
Hotel Alles Berg has garnered praise for its extremely comfortable and spacious beds, contributing to many guests' satisfactory stays. The hotel boasts new bedding and impeccably clean and fresh linens, which add to the overall comfort and cleanliness of the accommodations. Many reviews highlight good-sized, king-sized and double beds that come with multiple pillows, ensuring a restful sleep.
However, the comfort level of the beds seems to vary slightly among guests. While most found the beds very comfortable or even sensational, some mentioned hard mattresses or discomfort, indicating that the firmness of the beds may not suit everyone’s preference.
Overall, the frequent use of positive descriptions like extremely comfortable, very comfortable and mega comfortable suggests that Hotel Alles Berg generally delivers in providing cozy and inviting sleeping arrangements for its visitors.
Hotel Alles Berg stands out for its exceptional cleanliness, frequently described as spotless, perfect and impeccable by guests. The hotel's facilities, from the reception to the rooms, are consistently maintained to a high standard with many reviewers praising the super clean and well-organized environment. Guests appreciate the clean and new condition of the hotel, noting that it is both comfortable and hygienic. The housekeeping staff receive commendations for their consistent, top-notch cleaning service, ensuring that all areas, including the bathrooms and common spaces, remain pristine. The cleanliness extends to the hotel's overall atmosphere, which is often mentioned as pleasant and tranquil, contributing to a highly satisfactory stay. Despite one or two minor issues, such as isolated instances of overlooked hair or towels needing replacement, the overwhelming majority of reviews highlight the hotel's immaculate and well-maintained condition, making it an excellent choice for travelers seeking a clean and comfortable accommodation.
Hotel Alles Berg consistently impresses with its outstanding staff. Reviews from guests highlight the team's friendliness, kindness and professionalism. The staff is described as attentive, polite and extremely helpful, providing exceptional customer service from the moment guests arrive. Receptionists are noted for their warm welcomes, often greeting guests with a smile. Many reviewers praised the team's efficiency and ability to handle requests promptly. Special mentions were made about certain staff members, such as Patrícia, whose attentiveness stood out. Guests felt well cared for and appreciated the excellent service provided throughout their stay. The staff's effort in going above and beyond, such as orchestrating romantic surprises, further enhances the guest experience. Overall, the courteous and welcoming nature of the Hotel Alles Berg staff leaves a lasting positive impression on its visitors.
Hotel Alles Berg offers a generally mixed experience when it comes to Wi-Fi connectivity. While one guest mentioned that the internet is very fast and accessible with excellent Wi-Fi coverage, the majority of reviews emphasize various issues. Common points of concern include slow and inconsistent Wi-Fi signals, particularly in the rooms with many guests noting instability, slowness and unreliability. Problems such as weak signals, non-functional internet on specific days and difficulties accessing streaming services were commonly reported. Overall, it appears that while there are occasional positive experiences, significant improvements are needed to ensure a reliable and fast internet connection for all guests.
Hotel Alles Berg offers a variety of parking solutions that have generally received praise from guests for their convenience and accessibility. The hotel boasts a covered garage with good spaces and underground parking that makes maneuvering easy. The garage, which is included in the rate along with internet, is a notable perk for guests, featuring free valet service and consistent parking management.
Guests appreciate the ample and spacious parking options, including a wide thermal swimming pool area for external parking. However, they also pointed out some limitations: there is a need for more covered spaces and the parking lot exit can be somewhat complicated with navigation needing to go through the back street under receptionist supervision via cameras.
Despite these minor drawbacks, the overall feedback highlights that the hotel provides a good, closed and free parking experience, offering a mix of covered and open parking lots. There is a need for better sheltering of external parking spaces and the addition of an elevator to enhance convenience further. Nonetheless, guests find the parking facilities at Hotel Alles Berg beneficial, easy to access and free of extra charges.
Hotel Alles Berg is widely praised by guests for its family-friendly amenities and welcoming atmosphere. Families report being very well attended to with numerous mentions of the excellent service provided. The accommodations are described as spacious and modern, particularly the family suites, which are noted for their comfort and ample space.
The indoor pool is a highlight, providing a great spot for parents and children to relax and have fun together. The hotel's facilities are tailored for family trips, offering big family spaces and a variety of activities that cater specifically to kids. Additional touches like a welcome letter and tea in the room contribute to a warm and inviting environment.
The mountain view rooms come highly recommended for families, adding an extra touch of serenity to the stay. Overall, guests consistently describe Hotel Alles Berg as an excellent place for a family vacation, combining relaxation with enjoyable family entertainment.
Hotel Alles Berg is widely praised for its excellent accommodations, boasting a well-maintained infrastructure that requires no repairs. Guests find it to be a great option, comparable to the best hotels in Gramado and Canela. The staff is frequently highlighted for their excellence, enhancing the overall experience. The facilities and amenities are consistently described as excellent and typical for four-star hotels. The breakfast offerings are particularly popular with descriptions such as sensational and wonderful, featuring many options that are standard for a four-star establishment. While there were some remarks about the bathroom and bedroom cleanliness not matching four-star standards, the hotel is still regarded highly when comparing to its peers. The consensus is that Alles Berg feels like a five-star hotel in almost every aspect, especially considering it is a new establishment.
Hotel Alles Berg offers a luxurious aquatic experience that receives high praise from guests. The thermal pool stands out, frequently described as beautiful, well-heated and perfect for relaxation, particularly on cold days. Visitors repeatedly commend the thermal pool for its ideal temperature, enhancing the overall relaxation provided by the hotel’s amenities. The hot tub and whirlpool baths are highlighted as sensational and super relaxing with some guests considering the hot tub the best part of their stay. Additional facilities such as towel service enhance the guest experience around the heated pool areas. Overall, the hotel's combination of thermal and heated pools, whirlpool baths and indoor swimming options create a remarkably relaxing environment, ensuring a memorable stay.
Hotel Alles Berg provides a commendable level of accessibility for guests with disabilities. The hotel ensures good accessibility throughout its premises, including clearly marked accessible parking managed via cameras. Guests appreciated the attentiveness and helpfulness of the staff, who were noted to be particularly accessible and supportive. The accommodation received praise for being perfect for guests' needs with the establishment adhering strictly to hygiene protocols and respecting operational guidelines. There were some suggestions for improvement, such as adding support bars in the showers of accessible rooms. Overall, Hotel Alles Berg offers a well-considered stay for guests requiring accessible accommodations.
Hotel Alles Berg is recognized as an excellent choice for visitors traveling with their pets. Guests appreciate the hotel's welcoming attitude toward animals, making it a great place for pets to stay. Pets are allowed on the premises and the hotel ensures a generally pet-friendly environment. However, some guests have noted areas for improvement, such as a clearer communication of pet policies and rules that should specifically target misbehaved pets. Additionally, there is an extra fee for having a pet, which some guests were not aware of prior to arrival. Pets cannot be left alone in the room, a rule that guests should plan for accordingly. Overall, Hotel Alles Berg is seen as a solid option for those wanting to travel with their furry companions, despite a few areas needing attention.
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Location
This well-located hotel also offers practical benefits such as being close to the bus station, the mall and significant landmarks like the Immigrant Park and the green maze. The convenience allows guests to leave their cars and navigate the city comfortably on foot. Many reviews specifically highlight the proximity to popular spots like the flower square and the convention center.
In addition to its prime location, the hotel provides a hearty and varied breakfast, adding to the overall experience. Moreover, the comfortable and clean rooms, coupled with exceptional service and facilities, enhance the stay for visitors. A great cost-benefit ratio, combined with the ability to easily reach various points of interest, makes Hotel Alles Berg a top choice for travelers visiting Nova Petrópolis.
Breakfast
Guests appreciate the extended breakfast hours until 11 am, allowing for a leisurely morning meal. The inclusion of gluten and lactose-free options also earns commendation. Coffee is frequently mentioned as wonderful with some reviews specifically appreciating the regional touch, likening it to the best colonial cafes in Serra Gaucha.
Overall, the breakfast is described as sensational with many guests lauding it as one of the best they have experienced in a hotel. The emphasis on variety and high-quality ingredients make it a standout feature at Hotel Alles Berg, appealing to a broad range of tastes and dietary preferences.
Dinner
However, there were notable instances of dissatisfaction, particularly related to specific dishes and the overall service. Some guests experienced issues like undercooked or overcooked steaks and lukewarm meals. Communication between the reservation and the kitchen seemed to result in incorrect orders for a few travelers. Additionally, the restaurant closes at 11pm, leaving late-night diners without options and there were remarks about a lack of room service and minibar.
Overall, while many guests found their dinners at Hotel Alles Berg to be very good and praised the quality of the food, there were enough concerns about service consistency and menu elaboration to suggest room for improvement.
Rooms
Guests particularly appreciate the thoughtful design and decoration of the rooms, noting that they are both beautiful and functional. The air-conditioning systems are praised for being quiet and efficient, ensuring a peaceful environment. Additionally, the modern facilities and new installations contribute to a pleasant atmosphere throughout the hotel.
The bathrooms receive high marks for being complete and luxurious with excellent showers and modern amenities. The presence of state-of-the-art entertainment options, such as TVs with a wide selection of series, adds to the convenience and enjoyment of the accommodations.
Overall, the spacious and well-maintained rooms at Hotel Alles Berg, coupled with their modern and stylish decor, provide a comfortable and inviting retreat for travelers. Despite minor comments about views and lighting in some suites, the general consensus underscores the high quality and comfort of the rooms, making the hotel a favored choice among guests.
Beds
However, the comfort level of the beds seems to vary slightly among guests. While most found the beds very comfortable or even sensational, some mentioned hard mattresses or discomfort, indicating that the firmness of the beds may not suit everyone’s preference.
Overall, the frequent use of positive descriptions like extremely comfortable, very comfortable and mega comfortable suggests that Hotel Alles Berg generally delivers in providing cozy and inviting sleeping arrangements for its visitors.
Cleanliness
Staff
Wi-Fi
Parking
Guests appreciate the ample and spacious parking options, including a wide thermal swimming pool area for external parking. However, they also pointed out some limitations: there is a need for more covered spaces and the parking lot exit can be somewhat complicated with navigation needing to go through the back street under receptionist supervision via cameras.
Despite these minor drawbacks, the overall feedback highlights that the hotel provides a good, closed and free parking experience, offering a mix of covered and open parking lots. There is a need for better sheltering of external parking spaces and the addition of an elevator to enhance convenience further. Nonetheless, guests find the parking facilities at Hotel Alles Berg beneficial, easy to access and free of extra charges.
Family
The indoor pool is a highlight, providing a great spot for parents and children to relax and have fun together. The hotel's facilities are tailored for family trips, offering big family spaces and a variety of activities that cater specifically to kids. Additional touches like a welcome letter and tea in the room contribute to a warm and inviting environment.
The mountain view rooms come highly recommended for families, adding an extra touch of serenity to the stay. Overall, guests consistently describe Hotel Alles Berg as an excellent place for a family vacation, combining relaxation with enjoyable family entertainment.
4 Star
Rooms with Jacuzzi / Hot-Tub
Accessible
Dog Friendly
Yes, Hotel Alles Berg has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel Alles Berg.
Yes, Hotel Alles Berg welcomes dogs.
Yes, parking facilities are available at Hotel Alles Berg.
Yes, Hotel Alles Berg has a gym.
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