Accessible HotelSummary of reviews related to the 'Accessible' categoryHotel Vila Suíça 1818 offers a mix of strengths and weaknesses regarding accessibility for guests with disabilities. The hotel is easily accessible, particularly for those arriving by car and features good access points including elevators which notably enhance accessibility. The presence of access ramps at the pool area and mirrors on the entry ramp contribute positively.
However, challenges remain in the accessibility features. The hotel boasts only one accessible room, which some guests found inadequate for the hotel's size. Additionally, the bathroom in the accessible room has design flaws such as a step at the shower entrance and high towel hangers, making it less convenient for shorter individuals.
Parking accessibility is a mixed bag; there is accessible parking, but it lacks designated spots for disabled guests. Similarly, while some facilities are accessible, others, like the restaurant in the courtyard and the deck near the pool, are missing necessary ramps. Other issues include a small bathroom without hot water at the sink and occasional operational problems with amenities like the TV and sauna.
On a positive note, many guests appreciated the new and brand-new condition of the facilities, good customer service and the overall ease of access within the hotel. Despite some critical points, the hotel’s effort to include accessibility features is evident and commendable.
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