Hotel Vila Suíça 1818
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Summary of reviewsHotel Vila Suíça 1818 is lauded for its picturesque and strategic location, providing a serene retreat amidst lush natural settings while ensuring easy access to downtown Nova Friburgo and nearby attractions. The combination of verdant surroundings and proximity to urban amenities offers visitors the best of both nature and city life. The hotel boasts well-maintained facilities and spacious rooms, creating an inviting atmosphere complemented by the calming sounds of nearby streams and waterfalls.
The breakfast experience at the hotel is highly satisfying, featuring a well-served and abundant selection of fresh and high-quality items such as cold cuts, juices, breads and cakes. There are delightful touches like live saxophone music that enhance the experience despite minor criticisms about variety and replenishment.
Dining at the hotel is a unique experience, particularly in the medieval-themed restaurant with its cozy ambiance and live music. The on-site tavern and pool bar are popular for their craft beer and gourmet snacks. However, limited service hours and the need for prior booking for the restaurant are noted as areas for improvement.
Rooms at Hotel Vila Suíça 1818 are highly praised for their spaciousness, cleanliness and modern amenities, although minor issues such as musty smells and compact bathrooms are sometimes mentioned. The dedication to exceptional housekeeping ensures a consistently clean and pleasant environment throughout the hotel.
The staff at the hotel is frequently commended for their attentiveness, friendliness and professionalism, significantly enhancing the overall guest experience. Highlighted individuals like Geyso, Carlos and Flávia receive special praise for their outstanding service.
While the hotel's Wi-Fi service receives mixed reviews with many guests pointing out issues regarding stability and speed, some find it sufficient for their needs. The gym offers basic amenities and a sauna but could benefit from better equipment and maintenance.
The pool facilities, including indoor and outdoor options with heated pools, are generally well-received, although some guests have noted concerns about cleanliness and limited operating hours. Despite these, the pools are praised for their warmth and relaxation benefits.
Family travel is well-accommodated with inviting outdoor spaces, playgrounds and activities for children, making it an ideal destination for family-oriented vacations. The parking facilities are appreciated for being ample and accessible, though some confusion about organization and signage is noted.
Overall, Hotel Vila Suíça 1818 stands out for its tranquil and strategically advantageous location, comfortable and clean accommodations, excellent breakfast offerings and commendable staff, making it a recommended destination for a relaxing and convenient stay.
Categories
The breakfast experience at the hotel is highly satisfying, featuring a well-served and abundant selection of fresh and high-quality items such as cold cuts, juices, breads and cakes. There are delightful touches like live saxophone music that enhance the experience despite minor criticisms about variety and replenishment.
Dining at the hotel is a unique experience, particularly in the medieval-themed restaurant with its cozy ambiance and live music. The on-site tavern and pool bar are popular for their craft beer and gourmet snacks. However, limited service hours and the need for prior booking for the restaurant are noted as areas for improvement.
Rooms at Hotel Vila Suíça 1818 are highly praised for their spaciousness, cleanliness and modern amenities, although minor issues such as musty smells and compact bathrooms are sometimes mentioned. The dedication to exceptional housekeeping ensures a consistently clean and pleasant environment throughout the hotel.
The staff at the hotel is frequently commended for their attentiveness, friendliness and professionalism, significantly enhancing the overall guest experience. Highlighted individuals like Geyso, Carlos and Flávia receive special praise for their outstanding service.
While the hotel's Wi-Fi service receives mixed reviews with many guests pointing out issues regarding stability and speed, some find it sufficient for their needs. The gym offers basic amenities and a sauna but could benefit from better equipment and maintenance.
The pool facilities, including indoor and outdoor options with heated pools, are generally well-received, although some guests have noted concerns about cleanliness and limited operating hours. Despite these, the pools are praised for their warmth and relaxation benefits.
Family travel is well-accommodated with inviting outdoor spaces, playgrounds and activities for children, making it an ideal destination for family-oriented vacations. The parking facilities are appreciated for being ample and accessible, though some confusion about organization and signage is noted.
Overall, Hotel Vila Suíça 1818 stands out for its tranquil and strategically advantageous location, comfortable and clean accommodations, excellent breakfast offerings and commendable staff, making it a recommended destination for a relaxing and convenient stay.
Hotel for Honeymoon
Hotel Vila Suíça 1818 is a charming option with comfortable rooms and a relaxing atmosphere. Its serene environment makes it an ideal destination for couples looking for a peaceful and romantic honeymoon.
Family Friendly Hotel
This hotel is well-regarded for cleanliness, location, and overall experience. It features comfortable rooms and amenities suitable for families, including heated pools.
Dog Friendly Hotel
The hotel's pet-friendly stance allows guests to enjoy their stay without leaving their dogs behind. The hotel offers a comfortable and accommodating atmosphere for pet owners.
Hotel with Swimming Pool
This hotel has multiple outdoor pools, including a natural pool and a large heated pool. The outdoor area is spacious and well-maintained, featuring a pool with a waterfall.
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
This hotel provides a comfortable stay with good service, making it suitable for business trips. It offers essential amenities for a pleasant experience.
Hotel with Parking
This hotel provides free private parking for its guests. The availability of on-site parking adds to the convenience for travelers with vehicles.
Accessible Hotel
This hotel offers comprehensive accessibility features, including an elevator for easy access across its three floors, rooms specifically designed for disabled guests, and overall wheelchair accessibility.
Hotel with Gym
This hotel offers a gym, a natural water pool, a super hydro pool heated to 35°, a heated pool at 33°, and a sauna. It also has two indoor swimming pools and hot springs.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor pool and hot springs. It provides free parking and WiFi.
Hotel with Indoor Pool
This hotel features two indoor pools, one of which is heated, ensuring comfortable swimming year-round. The presence of hot springs on-site further enhances the aquatic experience, offering a unique and relaxing environment. Additional amenities include a sauna and hot tub.
Hotel Taking Steps Towards Sustainability
Romantic Hotel
Hotel with Heated Pool
Guest Reviews
'Hotel Vila Suíça 1818' is highly praised for its beautiful and strategic location, making it a top choice for travelers seeking both tranquility and convenience. Nestled amidst lush nature, the hotel offers a serene retreat away from the city's hustle and bustle with a picturesque river and forested surroundings creating a peaceful ambiance. The proximity to downtown Nova Friburgo ensures easy access to shops, restaurants and tourist attractions, either by car or a short walk, making it particularly convenient for those with vehicles.
Guests frequently highlight the hotel's well-maintained and organized facilities, complemented by spacious rooms, elevators and ample parking. The natural setting adds to the overall charm with many appreciating the calming sounds of the nearby stream and waterfall. Despite its roadside location, which some note as dark and potentially dangerous between curves, the hotel's advantageous position at the entrance of Nova Friburgo and near key points like Mury, Friburgo and Lumiar offers excellent accessibility for exploring the region.
The combination of verdant surroundings and close proximity to urban amenities provides a perfect balance for visitors looking to enjoy both nature and city life. Along with great service, cleanliness and the newly renovated, modern appearance of the hotel, 'Hotel Vila Suíça 1818' stands out as a well-recommended destination for a relaxing and convenient stay.
Hotel Vila Suíça 1818 generally receives high marks for its breakfast offerings with many guests rating it as excellent and varied. Visitors appreciated the assortment of cold cuts, juices, scrambled eggs, breads, cakes and other breakfast items, often praising the freshness and quality of the food. The breakfast is frequently described as well-served and abundant with plenty of options to cater to different tastes. Some highlighted delightful extras like live saxophone music, enhancing the morning meal experience.
While the breakfast is usually well-received, a few criticisms were noted. Some guests felt the variety of cold cuts and fruits could be expanded and a minority described the breakfast as messy or insufficient given the price paid. Issues such as the quality of certain items like cheese bread and the occasional low replenishment of utensils and food were mentioned. Despite these criticisms, most guests left satisfied with the breakfast experience, valuing its diversity and the effort put into its presentation.
Hotel Vila Suíça 1818 offers a unique dining experience centered around its medieval-themed restaurant, which delights guests with its cozy ambiance and live music. The on-site tavern and pool bar also provide great options for snacks, soups and artisan burgers, receiving praise for their craft beer and gourmet bites. However, the tavern's limited hours and the early closing times of the bars have been noted as downsides. The restaurant, which needs prior booking, impresses with its high-quality food and live music, creating an enjoyable evening despite its small size. While many appreciate the various meal and snack offerings available within the hotel complex, some guests experienced disappointments such as limited service hours, lack of room service and occasional unavailability of dining options like the pizzeria. Considering these aspects, while the dining experience at Hotel Vila Suíça 1818 is generally well-regarded, there is room for improvement in terms of availability and variety of services.
Hotel Vila Suíça 1818 offers rooms that generally meet high standards of comfort and cleanliness with modern, well-maintained facilities. Guests frequently note that the rooms are extremely spacious and well-equipped, boasting comfortable beds and high-quality bedding. The new furniture and modern amenities add to the lodging experience, making the accommodations very cozy and functional. The large closets and functional layouts are also appreciated.
However, there are some recurring minor issues. The musty smell in some closets and rooms has been mentioned by a few guests. Bathrooms, although clean and equipped with good showers, are often described as small, cramped and lacking essential features such as lighted mirrors, towel racks and safety bars in the shower area. Some rooms have poor sound insulation, which can lead to disturbances from neighboring areas or corridors.
Despite these drawbacks, the overall room experience is positive with the spaciousness and cleanliness standing out. Guests enjoy waking up to the serene sound of the nearby waterfall and the pleasant environment the hotel offers. The combination of cozy accommodations and a peaceful setting makes Hotel Vila Suíça 1818 a delightful stay, though some bathroom improvements and better maintenance of certain areas could enhance the experience further.
Guest reviews of Hotel Vila Suíça 1818 reveal a mix of experiences regarding the beds. On the positive side, many guests found the beds to be very comfortable with good quality linens and duvets that contribute to a pleasant sleeping environment. The bedding is often described as clean, fragrant and sufficient for comfort. The bed linens and towels are noted for being fresh and white. Some described the bed as one of the most comfortable they've ever slept in.
However, feedback about the size and firmness of the beds is less favorable. Numerous guests mentioned that the double beds are too small, leading to discomfort, especially for couples who prefer more space. Several reviews suggest that the hotel should offer Queen or King-size beds instead. The mattress quality was another significant issue with many guests finding them too soft, which led to back pain and discomfort during their stay. There were also multiple reports of mattresses with visible springs, old and sinking in the middle, detracting from the overall experience.
In sum, while the bedding and general comfort of the rooms at Hotel Vila Suíça 1818 receive praise, the size and softness of the beds, particularly the double beds, are areas noted for improvement.
Hotel Vila Suíça 1818 has garnered praise for its exceptional cleanliness and well-maintained facilities. Guests consistently highlight the spotless and fragrant state of the rooms, which are characterized by modern amenities and an inviting atmosphere. The dedication to cleanliness extends to all areas of the hotel with the internal and external environments being thoughtfully cared for. The bed and bath linens receive particular commendation for their high quality and freshness, contributing to the overall comfort of the stay.
The staff's efforts in maintaining hygiene standards are visible with the hotel's cleaning practices often described as impeccable. Reviews also detail rooms that are spacious organized and equipped with everything in optimal working order, including strong showers with ideal temperatures. Immaculate hotel facilities and exceptional housekeeping ensure that guests encounter a consistently clean and pleasant environment throughout their stay. With its new and well-kept infrastructure, Hotel Vila Suíça 1818 promises a reliably pristine experience for travelers seeking comfort and cleanliness.
Hotel Vila Suíça 1818 consistently receives high praise for its commendable staff. Guests are particularly impressed by the attentiveness, friendliness and politeness of the employees. Many reviews highlight the exceptional service provided by specific staff members such as Geyso, Carlos and Flávia, who are noted for their extraordinary kindness and efficiency. The reception team, including members like Gabriele and Rejane, stands out for their welcoming and helpful demeanor.
The staff's proactive nature and attention to detail contribute significantly to creating a pleasant and comfortable stay for guests. Both the kitchen and housekeeping teams are often mentioned for their friendly service and commitment to cleanliness. Guests also appreciate the hotel's pet-friendly policy, which further enhances the welcoming atmosphere.
Despite some minor criticisms, such as occasional lapses in room service and the need for better training of a few staff members, the overall sentiment remains extremely positive. The dedication, responsiveness and cheerful professionalism of the staff are key factors that make Hotel Vila Suíça 1818 a standout destination for travelers.
Hotel Vila Suíça 1818 offers a unique and serene retreat, but its Wi-Fi service receives mixed feedback from guests. While some have experienced a reliable and fast connection both in the rooms and outdoor areas, many others have pointed out significant issues such as instability, poor signal and slow speeds, particularly during peak times or when the hotel is fully booked. Guests have also remarked that the internet often doesn't work properly in the rooms and that the Wi-Fi needs considerable improvement as it tends to fluctuate a lot. Despite these challenges, some guests found the Wi-Fi service sufficient for their needs, allowing them to unwind without the usual digital distractions. With comments suggesting the need for better internet options, it’s clear that enhancing the Wi-Fi quality could elevate the overall guest experience at Hotel Vila Suíça 1818.
Hotel Vila Suíça 1818 offers a fitness area that includes basic amenities such as treadmills, bicycles and a selection of dumbbells. Guests mention that the gym area also features a sauna, which can be an added perk for relaxation. However, it appears that the gym facilities are relatively modest and may not fully meet the needs of more serious fitness enthusiasts. The gym's limited equipment and occasional operational issues, including broken machines and restricted hours, are noted by several guests. While some appreciate that a gym is available, the overall sentiment suggests that the area could benefit from significant improvements in both equipment and maintenance. Additionally, the fitness space has been described as small and sometimes unsanitary, indicating a need for better upkeep and hygiene. Despite these drawbacks, for those looking for a modest workout space while traveling, the gym serves its purpose.
Hotel Vila Suíça 1818 offers a range of pool facilities that have elicited varied reactions from guests. The property boasts both indoor and outdoor pools, including heated options, which are a significant highlight for many visitors. The heated pools are frequently praised for being warm and comfortable, making them a favorite feature for relaxation. Some reviews mention thermal and natural pool options, contributing to a versatile swimming experience. The outdoor swimming pool, featuring a waterfall, has been described as very good with a pleasant surrounding area that invites leisure.
However, guests have noted some concerns regarding the cleanliness and maintenance of the pool areas. There have been mentions of the heated pools occasionally being dirty and the outdoor pool was sometimes unavailable or not adequately prepared. Additionally, the hours of operation for the heated pools have been limited or inconsistent, often not opening until the afternoon, which some found inconvenient.
Despite these issues, the general sentiment leans positive towards the pool facilities with numerous guests appreciating the heated pools for their warmth and relaxation benefits. The combination of indoor and outdoor options, along with the inclusion of a poolside bar and leisure amenities like hammocks, adds to the appealing atmosphere of the hotel's pool area. The property is praised for its clean and spacious pools overall, though improvements in maintenance and operational hours could further enhance the guest experience.
Hotel Vila Suíça 1818 receives mixed feedback regarding its parking facilities, but the overall sentiment is positive. Guests appreciated the hotel’s well-maintained and good parking options, noting that it is easy to park and conveniently located near the entrance. The parking is described as ample, accessible and included in the stay, making it a hassle-free experience for most visitors. However, some criticisms were mentioned concerning the lack of proper organization and horizontal signage, which made parking somewhat confusing for a few guests. There were also remarks about the parking lot being poorly lit, having narrow spaces and the absence of a dedicated accessible parking spot. Despite these drawbacks, the general consensus highlights that the hotel offers reasonably good parking facilities, ensuring an easy access for guests.
Hotel Vila Suíça 1818 offers a delightful retreat for families. Guests frequently commend the pleasant space around the accommodations and the inviting family-friendly environment. The hotel is celebrated for its great outdoor spaces, including a nice playground, green areas and leisure areas for children, making it an ideal choice for those traveling with kids. There is also a fun park for children, a TV channel dedicated to kids and activities like a bonfire with marshmallows which adds to the family-oriented atmosphere.
The facilities are new and modern, contributing to the overall comfortable stay. The hotel has a large pool and a hot pool which appeal to both children and adults. Another advantage is the delicious breakfast and excellent cleanliness of the spacious rooms, ensuring a restful and enjoyable family vacation.
Some guests have pointed out minor inconveniences such as the lack of infrastructure for children and pets and the absence of a games room. There were also mentions of a few room-specific issues like small mattresses and wardrobe odors, but the attentive staff is noted for their willingness to address concerns.
Overall, Hotel Vila Suíça 1818 is praised for being a great option for a family vacation, offering various leisure options and a relaxed atmosphere, making it a recommendable destination for family-oriented travelers.
Hotel Vila Suíça 1818 caters well to business travelers with its functional and well-thought-out layout, offering the necessary amenities for a productive stay. Located conveniently close to the city center, the hotel stands out for its accessibility, making it an excellent spot for those on business trips. Business travelers can appreciate the quiet and pleasant atmosphere, which is conducive to a productive stay.
The hotel adheres to biosafety protocols, ensuring a secure environment for guests. The staff provides comprehensive information and quick service, adding to the overall efficient experience.
On the downside, the breakfast service could use some improvement as it has been described as cold and messy. Additionally, the lack of smart TVs in the rooms might be a limitation for those who prefer more tech-savvy accommodations. Room service specifically for business needs could also be enhanced to better meet the expectations of executive guests. Overall, Hotel Vila Suíça 1818 offers a promising stay for business travelers with its prime location and quiet environment, although there are areas that could benefit from some attention and upgrades.
Hotel Vila Suíça 1818 offers a mix of strengths and weaknesses regarding accessibility for guests with disabilities. The hotel is easily accessible, particularly for those arriving by car and features good access points including elevators which notably enhance accessibility. The presence of access ramps at the pool area and mirrors on the entry ramp contribute positively.
However, challenges remain in the accessibility features. The hotel boasts only one accessible room, which some guests found inadequate for the hotel's size. Additionally, the bathroom in the accessible room has design flaws such as a step at the shower entrance and high towel hangers, making it less convenient for shorter individuals.
Parking accessibility is a mixed bag; there is accessible parking, but it lacks designated spots for disabled guests. Similarly, while some facilities are accessible, others, like the restaurant in the courtyard and the deck near the pool, are missing necessary ramps. Other issues include a small bathroom without hot water at the sink and occasional operational problems with amenities like the TV and sauna.
On a positive note, many guests appreciated the new and brand-new condition of the facilities, good customer service and the overall ease of access within the hotel. Despite some critical points, the hotel’s effort to include accessibility features is evident and commendable.
The reviews highlight the heated pool at Hotel Vila Suíça 1818, which features several thermal pools that guests describe as very nice and enjoyable. The heated swimming areas are praised for providing a relaxing and warm experience, crucial for a comfortable stay. While some guests mention that the pools could use some reparations and better cleanliness, others find them fantastic and commend the hot water facilities for their consistent performance. The area with heated pools is noted to be functional and pleasant, though it operates on a limited schedule, often opening from late afternoon or only on specific days. Despite some logistical and maintenance challenges, the overall sentiment toward the heated pool and associated areas remains positive with many guests expressing their satisfaction.
Hotel Vila Suíça 1818 offers multiple outdoor pools, including a natural pool and a large heated pool. The spacious outdoor area features a pool with a waterfall, which adds to the pleasant ambiance. The outdoor space is well-maintained and inviting, making it a desirable spot for guests seeking to relax. The outdoor pool area includes a bar that becomes a nice evening hangout. However, there are some operational limitations; the pool tends to be functional mainly on weekends and could benefit from earlier opening times. Maintenance issues, such as leaves in the water, have been noted and there is a missing bathroom in the pool area. Despite these points, the overall experience around the outdoor pools is generally positive, offering a cool and refreshing retreat for guests.
Hotel Vila Suíça 1818 offers guests the pleasure of enjoying an indoor heated pool, which is generally well-regarded for its warmth and functionality. Many appreciated the indoor thermal and heated pools, describing them as well-maintained and sufficient for their needs. The pools are kept clean, although some reviews noted areas for improvement like the need for better pool maintenance and clearer water.
The indoor pool, while functional and comfortable, is noted to be on the smaller side. A few guests suggested adding a covered area for the heated pool to enhance convenience, especially in connecting to the apartments. Despite its size, the pool facilities, including the temperature management, received positive feedback for overall performance.
Additionally, guests enjoyed the indoor bar and restaurant, which complements the pool experience. Although there were mentions of minor issues, such as one pool being unavailable and occasional inaccurate water temperatures, the hotel's heated pools remain a highlight for a pleasant and relaxing stay.
Hotel Vila Suíça 1818 offers an ideal setting for a romantic getaway with a peaceful and cozy atmosphere that provides the perfect backdrop for couples. Guests can enjoy a cold night by the bonfire, sipping on hot chocolate, which adds a charming touch to their stay. The hotel is particularly popular among honeymooners with features like a romantic outdoor pool and the option to purchase a romantic kit complete with flower petals and fruits.
While the bridal suite was noted to have a tiny bathroom and the whirlpool tub took some time to start, these minor inconveniences are outweighed by the overall ambiance of romance and tranquility. The pleasant sound of running water enhances the serene experience and the hotel’s new and well-maintained facilities contribute to its appeal. Sitting by the fireside in the evening is highly recommended for couples seeking a cozy retreat.
The location of the hotel is another plus, making it a convenient and attractive option for those looking to rekindle their romance. Many reviewers express their intent to return, suggesting a high level of satisfaction with their romantic experiences at Hotel Vila Suíça 1818.
'Hotel Vila Suíça 1818' stands out as a pet-friendly accommodation, welcoming guests with their furry companions. While there is an additional daily fee for bringing pets, the hotel ensures a warm reception for all four-legged guests. Set amidst tranquil nature, the property offers a peaceful retreat appreciated by people and pets alike.
The acceptance of pets is a significant aspect of this hotel, highlighted by several reviews. Many guests appreciate the ability to bring their dogs and take them for walks around the scenic surroundings. However, some reviews point out challenges, such as dogs barking at night and issues with dogs being off-leash, which can lead to some disruptions and confusion among guests.
Despite these minor setbacks, the hotel maintains a strong pet-friendly stance, making it an important feature for guests who travel with their animal companions. Overall, 'Hotel Vila Suíça 1818' provides a welcoming environment for both people and pets, ensuring a pleasant stay for all.
Location Show Map
Location
Guests frequently highlight the hotel's well-maintained and organized facilities, complemented by spacious rooms, elevators and ample parking. The natural setting adds to the overall charm with many appreciating the calming sounds of the nearby stream and waterfall. Despite its roadside location, which some note as dark and potentially dangerous between curves, the hotel's advantageous position at the entrance of Nova Friburgo and near key points like Mury, Friburgo and Lumiar offers excellent accessibility for exploring the region.
The combination of verdant surroundings and close proximity to urban amenities provides a perfect balance for visitors looking to enjoy both nature and city life. Along with great service, cleanliness and the newly renovated, modern appearance of the hotel, 'Hotel Vila Suíça 1818' stands out as a well-recommended destination for a relaxing and convenient stay.
Breakfast
While the breakfast is usually well-received, a few criticisms were noted. Some guests felt the variety of cold cuts and fruits could be expanded and a minority described the breakfast as messy or insufficient given the price paid. Issues such as the quality of certain items like cheese bread and the occasional low replenishment of utensils and food were mentioned. Despite these criticisms, most guests left satisfied with the breakfast experience, valuing its diversity and the effort put into its presentation.
Dinner
Rooms
However, there are some recurring minor issues. The musty smell in some closets and rooms has been mentioned by a few guests. Bathrooms, although clean and equipped with good showers, are often described as small, cramped and lacking essential features such as lighted mirrors, towel racks and safety bars in the shower area. Some rooms have poor sound insulation, which can lead to disturbances from neighboring areas or corridors.
Despite these drawbacks, the overall room experience is positive with the spaciousness and cleanliness standing out. Guests enjoy waking up to the serene sound of the nearby waterfall and the pleasant environment the hotel offers. The combination of cozy accommodations and a peaceful setting makes Hotel Vila Suíça 1818 a delightful stay, though some bathroom improvements and better maintenance of certain areas could enhance the experience further.
Beds
However, feedback about the size and firmness of the beds is less favorable. Numerous guests mentioned that the double beds are too small, leading to discomfort, especially for couples who prefer more space. Several reviews suggest that the hotel should offer Queen or King-size beds instead. The mattress quality was another significant issue with many guests finding them too soft, which led to back pain and discomfort during their stay. There were also multiple reports of mattresses with visible springs, old and sinking in the middle, detracting from the overall experience.
In sum, while the bedding and general comfort of the rooms at Hotel Vila Suíça 1818 receive praise, the size and softness of the beds, particularly the double beds, are areas noted for improvement.
Cleanliness
The staff's efforts in maintaining hygiene standards are visible with the hotel's cleaning practices often described as impeccable. Reviews also detail rooms that are spacious organized and equipped with everything in optimal working order, including strong showers with ideal temperatures. Immaculate hotel facilities and exceptional housekeeping ensure that guests encounter a consistently clean and pleasant environment throughout their stay. With its new and well-kept infrastructure, Hotel Vila Suíça 1818 promises a reliably pristine experience for travelers seeking comfort and cleanliness.
Staff
The staff's proactive nature and attention to detail contribute significantly to creating a pleasant and comfortable stay for guests. Both the kitchen and housekeeping teams are often mentioned for their friendly service and commitment to cleanliness. Guests also appreciate the hotel's pet-friendly policy, which further enhances the welcoming atmosphere.
Despite some minor criticisms, such as occasional lapses in room service and the need for better training of a few staff members, the overall sentiment remains extremely positive. The dedication, responsiveness and cheerful professionalism of the staff are key factors that make Hotel Vila Suíça 1818 a standout destination for travelers.
Wi-Fi
Gym
Pool
However, guests have noted some concerns regarding the cleanliness and maintenance of the pool areas. There have been mentions of the heated pools occasionally being dirty and the outdoor pool was sometimes unavailable or not adequately prepared. Additionally, the hours of operation for the heated pools have been limited or inconsistent, often not opening until the afternoon, which some found inconvenient.
Despite these issues, the general sentiment leans positive towards the pool facilities with numerous guests appreciating the heated pools for their warmth and relaxation benefits. The combination of indoor and outdoor options, along with the inclusion of a poolside bar and leisure amenities like hammocks, adds to the appealing atmosphere of the hotel's pool area. The property is praised for its clean and spacious pools overall, though improvements in maintenance and operational hours could further enhance the guest experience.
Parking
Family
The facilities are new and modern, contributing to the overall comfortable stay. The hotel has a large pool and a hot pool which appeal to both children and adults. Another advantage is the delicious breakfast and excellent cleanliness of the spacious rooms, ensuring a restful and enjoyable family vacation.
Some guests have pointed out minor inconveniences such as the lack of infrastructure for children and pets and the absence of a games room. There were also mentions of a few room-specific issues like small mattresses and wardrobe odors, but the attentive staff is noted for their willingness to address concerns.
Overall, Hotel Vila Suíça 1818 is praised for being a great option for a family vacation, offering various leisure options and a relaxed atmosphere, making it a recommendable destination for family-oriented travelers.
Business
The hotel adheres to biosafety protocols, ensuring a secure environment for guests. The staff provides comprehensive information and quick service, adding to the overall efficient experience.
On the downside, the breakfast service could use some improvement as it has been described as cold and messy. Additionally, the lack of smart TVs in the rooms might be a limitation for those who prefer more tech-savvy accommodations. Room service specifically for business needs could also be enhanced to better meet the expectations of executive guests. Overall, Hotel Vila Suíça 1818 offers a promising stay for business travelers with its prime location and quiet environment, although there are areas that could benefit from some attention and upgrades.
Accessible
However, challenges remain in the accessibility features. The hotel boasts only one accessible room, which some guests found inadequate for the hotel's size. Additionally, the bathroom in the accessible room has design flaws such as a step at the shower entrance and high towel hangers, making it less convenient for shorter individuals.
Parking accessibility is a mixed bag; there is accessible parking, but it lacks designated spots for disabled guests. Similarly, while some facilities are accessible, others, like the restaurant in the courtyard and the deck near the pool, are missing necessary ramps. Other issues include a small bathroom without hot water at the sink and occasional operational problems with amenities like the TV and sauna.
On a positive note, many guests appreciated the new and brand-new condition of the facilities, good customer service and the overall ease of access within the hotel. Despite some critical points, the hotel’s effort to include accessibility features is evident and commendable.
Heated Pool
Outdoor Pool
Indoor Pool
The indoor pool, while functional and comfortable, is noted to be on the smaller side. A few guests suggested adding a covered area for the heated pool to enhance convenience, especially in connecting to the apartments. Despite its size, the pool facilities, including the temperature management, received positive feedback for overall performance.
Additionally, guests enjoyed the indoor bar and restaurant, which complements the pool experience. Although there were mentions of minor issues, such as one pool being unavailable and occasional inaccurate water temperatures, the hotel's heated pools remain a highlight for a pleasant and relaxing stay.
Romantic
While the bridal suite was noted to have a tiny bathroom and the whirlpool tub took some time to start, these minor inconveniences are outweighed by the overall ambiance of romance and tranquility. The pleasant sound of running water enhances the serene experience and the hotel’s new and well-maintained facilities contribute to its appeal. Sitting by the fireside in the evening is highly recommended for couples seeking a cozy retreat.
The location of the hotel is another plus, making it a convenient and attractive option for those looking to rekindle their romance. Many reviewers express their intent to return, suggesting a high level of satisfaction with their romantic experiences at Hotel Vila Suíça 1818.
Dog Friendly
The acceptance of pets is a significant aspect of this hotel, highlighted by several reviews. Many guests appreciate the ability to bring their dogs and take them for walks around the scenic surroundings. However, some reviews point out challenges, such as dogs barking at night and issues with dogs being off-leash, which can lead to some disruptions and confusion among guests.
Despite these minor setbacks, the hotel maintains a strong pet-friendly stance, making it an important feature for guests who travel with their animal companions. Overall, 'Hotel Vila Suíça 1818' provides a welcoming environment for both people and pets, ensuring a pleasant stay for all.
Yes, Hotel Vila Suíça 1818 has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
No, a spa isn't available at Hotel Vila Suíça 1818.
Yes, Hotel Vila Suíça 1818 welcomes dogs.
Yes, parking facilities are available at Hotel Vila Suíça 1818.
Yes, Hotel Vila Suíça 1818 has a gym.
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