Relax Hotel Airport Nouasseur
Nouaseur
33.39283300,
-7.56600700
,
Aeroport International Mohamed V Nouasseur B-p 101
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Summary of reviewsRelax Hotel Airport Nouasseur, strategically situated near Casablanca Mohammed V International Airport, provides a highly convenient and peaceful environment, ideal for travelers with early or late flights. The hotel’s punctual, free shuttle service running every 30 minutes further enhances its appeal for those in transit. Despite its proximity to the airport, visitors find the hotel remarkably serene, free from airport noises and surrounded by practical amenities such as cafes and restaurants.
The breakfast at the hotel is well-regarded, offering a varied and abundant buffet that starts early, catering to early travelers. Guests appreciate the extensive selection of Moroccan dishes, making it worth the extra cost. Although the dining experience during dinner hours received mixed reviews, the quality of the food and the friendliness of the restaurant staff were positively acknowledged with standout dishes noted. However, there are calls for more variety and faster service at more reasonable prices.
Rooms at Relax Hotel Airport Nouasseur are spacious, clean and comfortable, equipped with modern amenities and well-maintained furnishings. Guests highlighted the pleasant decor, beautiful garden views and effective room amenities. Although there were minor issues with outdated furniture and occasional maintenance glitches, the overall comfort and cleanliness of the rooms received positive feedback.
Cleanliness is a priority at the hotel with guests frequently praising the immaculate condition of both rooms and public areas. This commitment is complemented by the friendly and professional staff, who are frequently commended for their exceptional customer service.
WiFi experiences are somewhat varied with many guests praising the strong and fast internet connection, while others encountered issues with reliability and speed.
The pool area, surrounded by a lovely garden, is another highlight with guests enjoying the clean and serene environment. Some noted occasional maintenance issues but generally found the pool to be a great place for relaxation.
Parking is plentiful and free, providing security and ease for those traveling with rental cars. Despite a few minor inconveniences, such as its distance from the main building or narrow spaces, the parking facilities are appreciated for their convenience.
The hotel beds are widely praised for their comfort, contributing to a restful night's sleep, although there are a few reviews mentioning varying preferences for mattress firmness.
Overall, Relax Hotel Airport Nouasseur stands out as a clean, comfortable and convenient choice for travelers needing a hassle-free stay near Casablanca’s main airport. Its friendly staff, strategic location and practical amenities provide a pleasant experience despite some areas where improvements could be made.
Categories
The breakfast at the hotel is well-regarded, offering a varied and abundant buffet that starts early, catering to early travelers. Guests appreciate the extensive selection of Moroccan dishes, making it worth the extra cost. Although the dining experience during dinner hours received mixed reviews, the quality of the food and the friendliness of the restaurant staff were positively acknowledged with standout dishes noted. However, there are calls for more variety and faster service at more reasonable prices.
Rooms at Relax Hotel Airport Nouasseur are spacious, clean and comfortable, equipped with modern amenities and well-maintained furnishings. Guests highlighted the pleasant decor, beautiful garden views and effective room amenities. Although there were minor issues with outdated furniture and occasional maintenance glitches, the overall comfort and cleanliness of the rooms received positive feedback.
Cleanliness is a priority at the hotel with guests frequently praising the immaculate condition of both rooms and public areas. This commitment is complemented by the friendly and professional staff, who are frequently commended for their exceptional customer service.
WiFi experiences are somewhat varied with many guests praising the strong and fast internet connection, while others encountered issues with reliability and speed.
The pool area, surrounded by a lovely garden, is another highlight with guests enjoying the clean and serene environment. Some noted occasional maintenance issues but generally found the pool to be a great place for relaxation.
Parking is plentiful and free, providing security and ease for those traveling with rental cars. Despite a few minor inconveniences, such as its distance from the main building or narrow spaces, the parking facilities are appreciated for their convenience.
The hotel beds are widely praised for their comfort, contributing to a restful night's sleep, although there are a few reviews mentioning varying preferences for mattress firmness.
Overall, Relax Hotel Airport Nouasseur stands out as a clean, comfortable and convenient choice for travelers needing a hassle-free stay near Casablanca’s main airport. Its friendly staff, strategic location and practical amenities provide a pleasant experience despite some areas where improvements could be made.
Hotel with Swimming Pool
This hotel features a year-round outdoor swimming pool, a wellness center with a Turkish steam room, and spa services like body scrubs, pedicures, and manicures. Guests can also enjoy garden views from their rooms and have access to a gym facility.
Outdoor Pool
Hotel with Parking
This hotel offers convenient on-site parking for guests. It also provides airport shuttle services, making it ideal for travelers. The hotel features an outdoor swimming pool, fitness center, and multiple dining options.
3-Star Hotel
Located in Rabat, this hotel is appreciated for its comfortable accommodations and essential amenities. Its central location provides convenient access to key areas, making it a reliable choice for travelers seeking both convenience and value.
Hotel with Outdoor Pool
This 3-star hotel features a year-round outdoor swimming pool, complemented by a sunbathing terrace and a serene garden area. Guests can also benefit from the hotel's spa and wellness center.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Business Hotel
About Relax Hotel Airport Nouasseur
License: 20000HT0992
Guest Reviews
Location
The location is perfect for a quick layover, providing a relaxing and well-maintained environment where guests can unwind comfortably before continuing their journey. Additionally, despite its closeness to the airport, the hotel maintains a serene and quiet atmosphere, free from the usual nuisances of airplane noise. The facility is also surrounded by useful amenities such as restaurants and cafes, making it a practical option for a short stay.
Overall, the strategic location, reliable shuttle service and tranquil setting make Relax Hotel Airport Nouasseur a highly recommended choice for travelers in transit through Casablanca.
Breakfast
Guests appreciate the early breakfast option starting from 3am, which is convenient for those with early flights. Despite some comments about the breakfast being a bit expensive and not included in the room rate, many reviewers feel it is worth the extra cost due to its quality and variety.
The breakfast staff is often highlighted for being kind and attentive, enhancing the overall experience. The breakfast buffet includes a wide range of items such as pastries, yogurt, fresh fruit and hot dishes, ensuring something for everyone. Overall, while there are a few suggestions for improvement in variety and timing, the breakfast at Relax Hotel Airport Nouasseur is generally well-regarded and contributes positively to guests' stays.
Dinner
However, several areas could use improvement. Many diners felt that food options were limited, often lacking variety, especially for those with dietary restrictions or preferences like vegetarian or vegan. The prices at the on-site restaurants are frequently mentioned as being high with some guests believing that the quality doesn't justify the cost. Furthermore, slow service and long wait times are recurring issues that detract from the dining experience.
Another source of dissatisfaction is the inconsistency in food quality with some dishes failing to meet guests' expectations. Issues such as cold or undercooked food, along with poorly prepared dishes like a Caesar salad or Spaghetti Carbonara, have been noted. Some diners also reported negative experiences with cold or overly expensive meals and there were unfortunate instances of food causing stomach troubles.
Overall, while several guests enjoyed their meals and commended the restaurant staff, there is significant room for improvement in terms of menu variety, pricing and service efficiency.
Rooms
Several reviews emphasized the cleanliness and thoughtful decor of the rooms with some even featuring beautiful gardens and pool views. Functional aspects like hot water, provided toiletries and room amenities were positively acknowledged, enhancing the overall comfort for a brief stay before flights.
However, some areas for improvement were noted, including outdated furniture, insufficient lighting and minor maintenance issues such as broken showerheads and malfunctioning air conditioning units. Guests occasionally faced inconveniences like a shortage of towels and slow room service. Despite these drawbacks, many found the rooms cozy and perfectly suited for a relaxing night.
The hotel's proximity to the airport and free shuttle service were frequently mentioned as major advantages, making it a practical choice for travelers with early flights or layovers. Overall, while some aspects of the rooms could benefit from refurbishment, the spaciousness, cleanliness and comfort generally provide a pleasant stay at Relax Hotel Airport Nouasseur.
Beds
However, there are a few mixed experiences. While many found the beds firm and supportive, a few guests noted the mattresses were too hard or had sagging issues, which led to some discomfort. Pillows also garnered mixed reviews, being described as either too big or uncomfortable for some. Despite these occasional critiques, the overall sentiment leans positive with guests generally finding the beds clean, cosy and conducive to a good night's sleep.
Cleanliness
Visitors frequently mention the immaculate state of the rooms, highlighting clean bedding and spotless bathrooms as notable features. The hotel's extra amenities, such as a clean and beautifully maintained swimming pool and high-quality spa services, further add to its appeal. Public areas are consistently described as tidy and well-kept, contributing to an overall pleasant experience.
Despite a few isolated complaints about occasional cleaning lapses, the majority consensus leans heavily towards appreciation for the hotel's cleanliness. The combination of a clean, comfortable environment with friendly staff and convenient amenities makes it a recommended choice for travelers looking for a hassle-free stay near the airport.
Staff
The bellmen, waiters and cleaning staff also garnered praise for their politeness and willingness to go the extra mile to accommodate guests' needs. Guests appreciated the multilingual and culturally diverse team, which added to the welcoming atmosphere of the hotel. Instances of exemplary guest relations were spotlighted with staff members like Hicham, Yousef and Sammy frequently mentioned for their professionalism and amiable service.
However, some guests pointed out that the front desk could benefit from more staffing and improved efficiency, suggesting a need for further training. Despite these occasional critiques, overall impressions remain favorable with many guests expressing gratitude for the staff's dedication to customer service and meticulous attention to detail.
Moreover, special mentions extend to the restaurant staff and shuttle drivers who were recognized for their courteous and professional behavior. While there were a few isolated incidents of staff being perceived as dismissive or inattentive, these were overshadowed by the predominant sentiment of satisfaction with the helpful and friendly team.
In summary, the staff at Relax Hotel Airport Nouasseur are a significant part of the guest experience, lauded for their kindness, professionalism and exceptional service, making it a pleasant and accommodating stay for travelers.
Wi-Fi
However, there were notable instances of dissatisfaction. Some guests encountered significant issues, including slow speeds, intermittent connectivity or complete lack of service. Various reviews highlighted unreliable connections with specific mention of weak signals and network problems, particularly in room areas and especially on the first floor. Some guests pointed out that the bandwidth was insufficient and that the connection was spotty and problematic.
Additionally, there were comments about the inconvenience of not having the WiFi password readily available in the rooms and several guests had difficulty getting the provided passwords to work. Although some guests had error-free, smooth experiences with the WiFi, there is a clear indication that the hotel might need to address the consistency and strength of its internet services to ensure a uniformly satisfactory experience for all visitors.
Pool
Positive comments highlight the pool as a great bonus, clean and a perfect place for unwinding on hot days. Reviewers frequently mention the pool’s attractiveness, referring to it as beautiful, stunning and very nice. Its cleanliness and availability around the clock also contribute to its appeal.
However, some guests noted occasional downsides, such as the water being too cold and the presence of flies. Some reviews mentioned the pool being closed for renovations or under maintenance, which could be noisy and disruptive. Even with these issues, the pool is generally praised, especially when operational and clean.
Overall, the pool and its surrounding garden area are major highlights for guests, providing a serene and pleasant environment for relaxation.
Parking
Despite a few mentions of the parking lot being a bit distant from the main building and some challenges with narrow spaces, the ease of finding a spot and the overall positive feedback on the availability and size of the parking area stand out. The hotel’s parking also includes a shuttle service, making it easier for guests to drop off their cars at the airport and return to the hotel without hassle. However, it's worth noting that there were occasional comments about a strong sewer smell in the parking area, which might affect the overall experience for some guests.
In summary, Relax Hotel Airport Nouasseur provides excellent parking facilities with free, ample spaces that are generally well-received, ensuring a convenient stay for those traveling with cars.
3 Star
Though the price may feel a bit steep for the category, many guests find the hotel to be of great value for money and service within the three-star range. The overall high standard of hospitality and outstanding service often give the feel of a higher-rated hotel. The structure and facilities of the hotel are up to par and are suitable for a brief layover or a short stay.
Some aspects such as limited restaurant choices and occasional issues with towel availability by the pool are mentioned, but generally, guests appreciate the overall experience. The hotel manages to provide a good balance of comfort, modern amenities and budget-friendliness, marking it as a correct option for travelers.
Business
Guests have noted the professionalism and friendliness of the staff with particular praise for Mr. Hicham at the reception. The hotel offers spa services and is conveniently situated near several shops. Cleanliness is maintained to a satisfactory standard, making it a reliable option for those with early flights or tight schedules.
However, there are a few areas for improvement: some rooms are reported to be noisy and the shower heads in the bathrooms need fixing. Additionally, the wake-up service can be inconsistent. Despite these minor issues, the hotel remains a practical and functional facility for business travel and corporate training sessions.
Outdoor Pool
The pool, positioned conveniently in a picturesque garden, is frequently mentioned for its aesthetic appeal and the comfort it provides. Various reviews appreciate the nice facilities, including the pool, which contributes to a pleasant and welcoming stay. Amenities such as a terrace near the pool further enhance the guest experience, making it a preferred spot to unwind.
Moreover, the availability of a frequent shuttle service to and from the airport, along with the nicely designed outdoor area, makes this hotel a favorable choice for travelers. Despite minor issues mentioned by some, the pool area remains a highlight, offering a fantastic and serene environment to enjoy.
Yes, Relax Hotel Airport Nouasseur has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Relax Hotel Airport Nouasseur.
No, Relax Hotel Airport Nouasseur doesn't allow dogs.
Yes, parking facilities are available at Relax Hotel Airport Nouasseur.
No, Relax Hotel Airport Nouasseur doesn't have a gym.
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