Relax Hotel Casa Voyageurs
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Summary of reviewsRelax Hotel Casa Voyageurs offers a commendable experience for travelers, situated conveniently near the heart of Casablanca and just a short walk from the Casa Voyageurs train station. This prime location provides easy access to public transportation, the Casablanca Airport and a variety of shopping and dining options at the nearby Tachfine Mall. Despite its central location, the hotel maintains a quiet and secure environment, making it appealing for both short and extended stays.
Breakfast at the hotel generally receives positive feedback for its delicious and varied offerings, including Moroccan specialties and a blend of traditional and modern choices. While some guests have noted areas for improvement, such as replenishment of items and increased variety, the staff's friendly service notably enhances the dining experience. Dinner options at the hotel, though somewhat limited, are praised for their quality with the nearby mall offering convenient alternatives for diverse culinary needs.
The rooms at Relax Hotel Casa Voyageurs are consistently praised for their spaciousness, modern decor and cleanliness. Many guests appreciate the comfortable beds, well-maintained facilities and thoughtful amenities like air conditioning and electric kettles. Housekeeping staff are commended for their meticulous work, contributing to the hotel's reputation for immaculate conditions.
Guest reviews highlight the exceptional staff at the hotel, including the front desk personnel and housekeeping team, who are frequently praised for their friendliness, professionalism and attentiveness. This collective effort from the entire team significantly enhances the overall guest experience, making visitors feel welcome and well-cared for.
The hotel's free WiFi generally meets guests' needs, providing a strong and reliable connection suitable for streaming and remote work. Families find the hotel particularly accommodating with spacious rooms, child-friendly amenities and a welcoming atmosphere.
Overall, Relax Hotel Casa Voyageurs delivers outstanding value for money, often exceeding expectations for a three-star hotel. Its combination of cleanliness, comfort, excellent location and exceptional staff makes it a top choice for both leisure and business travelers in Casablanca.
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Breakfast at the hotel generally receives positive feedback for its delicious and varied offerings, including Moroccan specialties and a blend of traditional and modern choices. While some guests have noted areas for improvement, such as replenishment of items and increased variety, the staff's friendly service notably enhances the dining experience. Dinner options at the hotel, though somewhat limited, are praised for their quality with the nearby mall offering convenient alternatives for diverse culinary needs.
The rooms at Relax Hotel Casa Voyageurs are consistently praised for their spaciousness, modern decor and cleanliness. Many guests appreciate the comfortable beds, well-maintained facilities and thoughtful amenities like air conditioning and electric kettles. Housekeeping staff are commended for their meticulous work, contributing to the hotel's reputation for immaculate conditions.
Guest reviews highlight the exceptional staff at the hotel, including the front desk personnel and housekeeping team, who are frequently praised for their friendliness, professionalism and attentiveness. This collective effort from the entire team significantly enhances the overall guest experience, making visitors feel welcome and well-cared for.
The hotel's free WiFi generally meets guests' needs, providing a strong and reliable connection suitable for streaming and remote work. Families find the hotel particularly accommodating with spacious rooms, child-friendly amenities and a welcoming atmosphere.
Overall, Relax Hotel Casa Voyageurs delivers outstanding value for money, often exceeding expectations for a three-star hotel. Its combination of cleanliness, comfort, excellent location and exceptional staff makes it a top choice for both leisure and business travelers in Casablanca.
3-Star Hotel
Located in Rabat, this hotel is appreciated for its comfortable accommodations and essential amenities. Its central location provides convenient access to key areas, making it a reliable choice for travelers seeking both convenience and value.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
About Relax Hotel Casa Voyageurs
License: 60000HT0585
Guest Reviews
Location
Adjacent to the hotel is the sprawling Tachfine Mall, which ensures guests have a myriad of shopping and dining options right at their doorstep. The mall houses a comprehensive selection of stores, cafes and even fast-food outlets like McDonald's and Domino's, catering to diverse tastes and needs. Additionally, the hotel's proximity to bus stops and a readily available fleet of taxis enhances its connectivity, enabling easy exploration of Casablanca's attractions and business locales.
The hotel's central location doesn’t mean sacrificing tranquility. It is situated in a way that provides a quiet retreat from the hustle and bustle, making it perfect for both brief stopovers and extended stays. The area around the hotel is secure and well-facilitated, giving guests peace of mind and comfort.
Overall, Relax Hotel Casa Voyageurs stands out for its unbeatable location that promises convenience and accessibility, making it a top choice for travelers seeking comfort and practicality in Casablanca.
Breakfast
However, there are also numerous mentions of areas needing improvement. Some guests mention that the breakfast lacks variety and can be quite limited and basic with occasional issues like food not being replenished promptly or specific items like eggs running out early in the morning. There is also feedback about the breakfast being not worth the cost with a few guests pointing out that it didn't meet their expectations for the price charged.
Despite these inconsistencies, the overall sentiment leans towards satisfaction, especially when the breakfast includes a variety of fresh and tasty foods. The quality of service by staff members like the Maryams, Ghita and Noura also garners special praise, enhancing the breakfast experience for many. Yet, the call for more diverse and well-stocked options remains clear, suggesting that with a little improvement, the breakfast could potentially match the positive reviews other aspects of the hotel receive.
Dinner
The hotel's buffet service received commendation for its quality and variety, deemed amazing by visitors. Breakfast, too, generally met expectations, resuming normal service promptly. Solo travelers and families alike find acceptable dining options within the hotel and nearby, thanks to the hotel's proximity to a well-serviced area and a shopping mall. This makes grabbing dinner, buying drinks or even shopping for souvenirs convenient. Besides, restaurants and a large supermarket next door significantly enhance the dining experience.
Though there is a substantial noise issue from road traffic and nearby construction, affecting the overall ambiance, the chef's special meals, such as the Ftour during specific occasions, have been appreciated for their delicious taste. Guests can also find snacks and juices readily available, along with biscuits, which add to the array of dining choices without stepping far from the hotel premises. Despite a few drawbacks, Relax Hotel Casa Voyageurs generally provides a satisfactory dining experience with accessible nearby options to cater to different needs.
Rooms
The rooms often exceeded expectations in terms of size with many highlighting the ample space and comfortable beds. Housekeeping receives high marks for maintaining immaculate conditions and regularly changing linens. The practical layout and good facilities, including private bathrooms with excellent showers, contribute to a pleasant stay.
Despite a few critiques about occasional noise, minor maintenance issues or lack of some amenities like hairdryers and minibars, the overall impression is quite positive. The convenient location near a shopping mall and train station, along with courteous staff, adds to the appeal. The hotel’s combination of cleanliness, spaciousness and comfort makes it a favorable choice for travelers looking for modern and well-maintained accommodations.
Beds
Cleanliness
Staff
Security personnel are noted for their helpfulness, ensuring guests feel safe during their stay. The hotel's professionalism is a recurring theme with many guests highlighting the polite and courteous demeanor of all employees. The staff's eagerness to accommodate special requests and provide excellent customer service enhances the overall guest experience.
In addition to the remarkable reception and housekeeping teams, the hotel's director and management also earn high marks for their approachable and supportive nature. This collective effort from the entire staff significantly contributes to guests' positive experiences, making them eager to return.
Overall, the hospitality at Relax Hotel Casa Voyageurs is frequently described as exemplary with many guests expressing gratitude for the attentive, kind and cheerful staff.
Wi-Fi
Family
The atmosphere is welcoming and caring with staff frequently praised for their friendliness and competence. Numerous guests mentioned the attentive service, especially highlighting the positive interactions their children had with the front desk staff.
The hotel's layout is designed with families in mind, providing quiet and convenient spaces for relaxation. The family rooms, often booked in advance, come with clean and functional amenities like effective showers and shower gels. The location's family-friendly nature further adds to the convenience for traveling families.
Overall, many guests noted their intention to return due to their pleasant experiences, affirming the hotel's suitability for family travel with its combination of comfort, child-friendly features and warm hospitality.
3 Star
The hotel is strategically located near the train station, making it a convenient option for short stays in Casablanca. Guests appreciate the ample availability of taxis outside the hotel and highlight the friendly, helpful staff. The property’s location and decoration are frequently noted, contributing to a pleasant and calming atmosphere.
The rooms are described as clean, spacious and equipped with essential amenities like air conditioning. Several reviewers compare the hotel favorably to Ibis hotels, praising the room decoration and breakfast offerings. However, there are occasional comments on the poor customer service, which some feel prevents the hotel from reaching a four-star level.
Overall, the consistent theme is that Relax Hotel Casa Voyageurs delivers great value for money with its affordable rates, clean and spacious accommodations and convenient location, making it one of the best three-star hotels in the area.
Business
The hotel is conveniently located near the station, which is perfect for both business and leisure travelers, making it easy for visitors to navigate the city. Rooms are clean and spacious, equipped with comfortable beds, large screens, electric kettles and necessary accessories like bathroom slippers to ensure a comfortable stay. Guests have particularly appreciated the cleanliness maintained by staff member Maryam and the helpfulness of brother Younis with luggage, highlighting the attentive service provided throughout the hotel.
For those needing a quiet space after a busy day of work or excursions in Morocco, the hotel's tranquil location is ideal for a couple of days' rest. Despite no free parking, the parking facilities provided are considered top-notch by guests. Overall with multiple positive reviews regarding its suitability for business stays, Relax Hotel Casa Voyageurs stands out as a preferred choice for business-class visitors in Casablanca.
Accessible
The building is designed with accessibility in mind, offering ramps for wheelchair users, accessible rooms and wheelchair-accessible toilets. An elevator provides easy access to upper rooms, enhancing the convenience for all guests. The hotel is easily accessible and situated above the Marjan supermarket, adding to the convenience for visitors.
Despite the lack of private parking, the positive aspects of its location and facilities, such as being next to a shopping center and public transport options, outweigh this minor drawback. The friendly and accommodating staff further contribute to a comfortable and hassle-free experience for all guests.
Honeymoon
No, Relax Hotel Casa Voyageurs doesn't have any pool.
No, a spa isn't available at Relax Hotel Casa Voyageurs.
No, Relax Hotel Casa Voyageurs doesn't allow dogs.
No, parking facilities aren't available at Relax Hotel Casa Voyageurs.
No, Relax Hotel Casa Voyageurs doesn't have a gym.
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