Hotel Moroccan House Casablanca
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Summary of reviewsHotel Moroccan House Casablanca in Casablanca offers a largely positive experience, emphasized by its strategic and convenient location, excellent breakfast offerings, traditional Moroccan charm and high praise for its staff.
Situated near the Casa Port train station, CTM bus station and tram routes, the hotel provides easy access to public transportation. It is centrally located within walking distance to major attractions such as the old Medina, Hassan II Mosque and the waterfront. This proximity to various restaurants, markets and shopping centers further enhances the convenience for guests who enjoy exploring the local culture on foot.
One of the standout aspects of Hotel Moroccan House Casablanca is the breakfast, frequently highlighted for its abundance, variety and quality. The breakfast buffet includes freshly made omelettes, traditional Moroccan dishes, cakes, pastries, cereals, breads and a selection of drinks, often exceeding guests' expectations. The breakfast room's cozy and pretty ambiance, combined with friendly and efficient service from the staff, contributes to a luxurious breakfast experience.
The hotel rooms are notable for their traditional Moroccan decor featuring vibrant colors and four-poster beds, making them visually captivating and culturally evocative. Guests appreciate the spaciousness, cleanliness and essential amenities like air conditioning and refrigerators provided in the rooms. The balconies offer views of the old city, adding to the room’s traditional ambiance.
Although the hotel is starting to show its age with some dated bathrooms and occasional maintenance issues, the overall cleanliness is generally praised. While specific cleanliness concerns such as rusty fixtures, stained carpets and occasional pests have been reported, the proactive efforts of the pleasant and attentive cleaning staff maintain a largely clean and cozy environment.
The staff at Hotel Moroccan House Casablanca consistently receive high praise for their friendliness, helpfulness and attentiveness. They are always ready to assist, from organizing transportation to providing local activity suggestions, ensuring a warm and welcoming atmosphere. The reception team, including notable individuals like Essam and Iman, stand out for their exceptional service and professionalism.
For family travelers, the hotel provides spacious family rooms and large beds, contributing to a comfortable stay. The hotel’s central location and free parking add to the convenience, making it a suitable choice for family vacations.
While the Wi-Fi service receives mixed reviews with some guests experiencing good connectivity and others facing frequent disconnections, particularly in the rooms, the overall atmosphere of hospitality and the hotel's traditional charm are strong positives.
In summary, Hotel Moroccan House Casablanca offers an authentic Moroccan experience with practical convenience. Its strategic location, excellent breakfast, traditional decor and commendable staff service make it a solid choice for travelers, especially those looking to explore Casablanca on a budget. Despite some areas needing improvement, the hotel's positive aspects often overshadow the minor setbacks, providing guests with a memorable stay.
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Situated near the Casa Port train station, CTM bus station and tram routes, the hotel provides easy access to public transportation. It is centrally located within walking distance to major attractions such as the old Medina, Hassan II Mosque and the waterfront. This proximity to various restaurants, markets and shopping centers further enhances the convenience for guests who enjoy exploring the local culture on foot.
One of the standout aspects of Hotel Moroccan House Casablanca is the breakfast, frequently highlighted for its abundance, variety and quality. The breakfast buffet includes freshly made omelettes, traditional Moroccan dishes, cakes, pastries, cereals, breads and a selection of drinks, often exceeding guests' expectations. The breakfast room's cozy and pretty ambiance, combined with friendly and efficient service from the staff, contributes to a luxurious breakfast experience.
The hotel rooms are notable for their traditional Moroccan decor featuring vibrant colors and four-poster beds, making them visually captivating and culturally evocative. Guests appreciate the spaciousness, cleanliness and essential amenities like air conditioning and refrigerators provided in the rooms. The balconies offer views of the old city, adding to the room’s traditional ambiance.
Although the hotel is starting to show its age with some dated bathrooms and occasional maintenance issues, the overall cleanliness is generally praised. While specific cleanliness concerns such as rusty fixtures, stained carpets and occasional pests have been reported, the proactive efforts of the pleasant and attentive cleaning staff maintain a largely clean and cozy environment.
The staff at Hotel Moroccan House Casablanca consistently receive high praise for their friendliness, helpfulness and attentiveness. They are always ready to assist, from organizing transportation to providing local activity suggestions, ensuring a warm and welcoming atmosphere. The reception team, including notable individuals like Essam and Iman, stand out for their exceptional service and professionalism.
For family travelers, the hotel provides spacious family rooms and large beds, contributing to a comfortable stay. The hotel’s central location and free parking add to the convenience, making it a suitable choice for family vacations.
While the Wi-Fi service receives mixed reviews with some guests experiencing good connectivity and others facing frequent disconnections, particularly in the rooms, the overall atmosphere of hospitality and the hotel's traditional charm are strong positives.
In summary, Hotel Moroccan House Casablanca offers an authentic Moroccan experience with practical convenience. Its strategic location, excellent breakfast, traditional decor and commendable staff service make it a solid choice for travelers, especially those looking to explore Casablanca on a budget. Despite some areas needing improvement, the hotel's positive aspects often overshadow the minor setbacks, providing guests with a memorable stay.
Family Friendly Hotel
This hotel is located near the train station and offers spacious rooms, making it a convenient option for families. The staff are friendly, and the location provides easy access to nearby restaurants and attractions.
Dog Friendly Hotel
Hotel Moroccan House Casablanca is a pet-friendly hotel. It is welcoming to guests with pets, providing a comfortable environment for both owners and their animals.
Cheap Hotel
This hotel offers a budget-friendly stay with a central location, making it convenient for exploring the city. It provides essential amenities and a comfortable environment for travelers looking for affordable accommodation.
3-Star Hotel
The Moroccan House Hotel offers a blend of traditional charm and modern amenities. Its central location provides easy access to Casablanca's attractions, making it a good choice for tourists.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
About Hotel Moroccan House Casablanca
License: 20000HT0586
Guest Reviews
Location
Guests appreciate its proximity to various restaurants, markets and shopping centers, enhancing the overall convenience of the stay. Despite some street construction and occasional noise, the location remains a significant advantage for those looking to explore Casablanca on foot.
Overall, Hotel Moroccan House Casablanca offers a blend of authentic charm and practical convenience, ideal for both short and extended stays.
Breakfast
Guests often describe the breakfast as delicious, hearty and satisfying with many noting the impressive variety of both continental and Moroccan selections. The staff serving breakfast are noted for their friendliness and efficiency, adding to the positive dining experience.
The breakfast room itself is described as cozy and pretty, contributing to the pleasant ambiance. Some guests particularly appreciated the traditional Moroccan style of the offerings and the overall luxurious feel of the breakfast experience.
However, a few reviews mentioned that the breakfast could benefit from the inclusion of more hot food options and pointed out occasional issues such as stale bread or lack of variety. Despite these minor criticisms, the general consensus is that the breakfast at Hotel Moroccan House Casablanca is a highlight, often exceeding guests' expectations and being one of the best parts of their stay.
Dinner
When dinner service was unavailable, the hotel staff was proactive in providing alternative solutions, such as recommending nearby restaurants and even escorting guests to them. Some guests found these recommendations helpful, enjoying nearby options like the tapas bar 'La Bodega'. However, overall, the availability and communication around dining services seem to need improvement to ensure a more consistent and satisfactory experience for guests.
Rooms
However, while the rooms generally receive praise for their decor and size, some reviews indicate that the property is starting to show its age. Issues like dated bathrooms, occasional moldy smells and a need for better maintenance and ventilation have been mentioned. Additionally, noise from adjacent rooms and the surroundings can sometimes be a concern.
Despite these minor setbacks, the hotel exudes a warm and welcoming atmosphere and guests frequently commend the spaciousness and cleanliness of the accommodations. The overall experience is typically positive, especially for those who appreciate traditional Moroccan aesthetics and are looking for a room with character and ample space.
Beds
Despite these positives, a portion of reviewers experienced discomfort, noting issues such as very hard mattresses or unstable beds. Some guests remarked on the firmness of the bedding and the occasional sweat smell on the beds. Additionally, a few have mentioned that the bed frames, although aesthetically pleasing and handcrafted with artisanal engravings, did not always contribute to a restful sleep experience.
For those prioritizing a snug night’s sleep, the feedback is varied with many finding the beds to be comfortably just right while others experienced the beds and pillows as too firm. The thoughtful mix of comfort and traditional design makes the sleeping quarters at Hotel Moroccan House Casablanca a notable aspect of one's stay, albeit with some room for improvement.
Cleanliness
However, there were recurring concerns about specific cleanliness issues. Some guests found rusty fixtures, stained carpets and sheets and smelly towels. Hair in various parts of the bathroom and dirty utensils further detracted from the stay for some visitors. A few rooms were described as dirty, dusty or filled with flies and there were mentions of cockroaches and insects in some areas. The hotel’s facilities were also noted to be old and in need of thorough renovation and better upkeep.
Despite these drawbacks, the hotel maintained a clean and cozy ambiance with several guests noting the regular servicing of rooms. Nevertheless, attention to detail in housekeeping and a more rigorous approach to maintenance and renovation could significantly improve the overall guest experience at Hotel Moroccan House Casablanca.
Staff
The reception team, including individuals like Essam and Iman, often stand out for their exceptional service and warm demeanor. Porters and morning staff are also noted for their friendliness with many guests mentioning the consistently positive and professional interactions they experienced. Staff members are described as very competent, courteous and always attentive, willing to help with everything from troubleshooting issues to setting up a mobile internet connection for guests.
Although there are occasional mentions of less satisfactory experiences, such as a curt or unresponsive receptionist or housekeeping lapses, these seem to be exceptions to the overall positive perception. The hotel’s atmosphere of hospitality is complemented by a team that is proactive in resolving issues, ensuring a pleasant stay for their guests.
Wi-Fi
However, the Wi-Fi service does have its notable drawbacks. Many guests reported frequent disconnections and unstable connectivity, particularly in the rooms where it often doesn't reach or perform adequately. This inconsistency can be problematic, especially for those needing reliable internet for work or other tasks. The overall consensus is that while the Wi-Fi works well in some areas, it leaves much to be desired in terms of reliability and coverage throughout the hotel.
Spa
Family
The staff's friendly and helpful demeanor contributes significantly to the pleasant family-friendly ambiance, enhancing the overall stay. Families particularly enjoyed the hotel's central location, which offers the convenience of free parking in the city center.
Despite a few mentions of noise disturbances from neighboring rooms and some discomforts, the hotel's family-like environment and supportive approach towards family stays make it a suitable choice for family visits. Ideal for family vacations, Hotel Moroccan House Casablanca ensures a simple yet inviting experience for families with children.
Nightlife
3 Star
While some reviews suggest that the hotel could benefit from renovation and may not align with European three-star standards, it remains a solid choice compared to other options within the same price bracket in Africa. The rustic charm and clean premises are frequently noted, albeit the overall polish might be somewhat lacking. Nevertheless, for the rate, especially for stays under $40 per night, the amenities provided are generally satisfactory.
In summary, Hotel Moroccan House Casablanca is particularly appreciated for its value for money and cleanliness, making it a good option for budget travelers seeking a functional base from which to explore.
Accessible
Honeymoon
No, Hotel Moroccan House Casablanca doesn't have any pool.
Yes, a spa is available at Hotel Moroccan House Casablanca.
Yes, Hotel Moroccan House Casablanca welcomes dogs.
No, parking facilities aren't available at Hotel Moroccan House Casablanca.
No, Hotel Moroccan House Casablanca doesn't have a gym.
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