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Riverside Hotel

Norwich , 16 Riverside Road (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRiverside Hotel is a great choice for those looking for a budget option in a central location. The location is ideal for access to the riverside area, gigs at the waterfront venue and Norwich city center, making it an ideal base for families or shopping trips. The staff is friendly, welcoming and informative with many guests praising their helpfulness. The breakfast is excellent with both continental and cooked options available. The rooms vary in size and quality with some guests reporting small and basic rooms with dated facilities, while others enjoyed modern and comfortable rooms with all necessary amenities. The cleanliness of the rooms varies with some guests reporting cleanliness issues, but overall, the rooms are acceptable and tidy. The beds are comfortable with clean and neat bedding, although some guests found the mattresses to be too soft and old. Overall, Riverside Hotel provides basic, clean and adequately equipped rooms with flexible check-in and check-out times, making it a great choice for those on a budget.
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Boutique-style Guest House

Guest House for Honeymoon

Romantic Guest House

Guest House near Nightlife Spots

Guest House for Adults Only

Room Types

Small Double Room These rooms are all situated within the modern annex, which is less than a 1-minute walk from Riverside Guest House. They are smaller than the standard rooms. These still include a double bed, an en-suite bathroom with a power shower and hairdryer, a flat-screen TV, tea/coffee making facilities, free WiFi, and a fan.

Standard Double Room This contemporary and stylish room features a flat-screen TV plus tea/coffee making facilities. The en-suite bathroom offers power showers and free toiletries.

Standard Double/Twin Room This contemporary double or twin room has a private entrance, a flat-screen TV, tea/coffee making facilities, and free WiFi. The modern en-suite bathroom offers a power shower and free toiletries. Guests are allocated either a twin or double room depending upon the preference which they state when booking. Room type is not guaranteed unless this has been confirmed on the booking.

Economy Triple Room This basic room is situated on the second floor and has a sloping ceiling. Access is by narrow and winding stairs and so would not normally be suitable for elderly people or those with a disability. The room features free WiFi, a flat-screen TV and tea/coffee making facilities. The en-suite bathroom offers a shower and free toiletries.

Standard Studio The studio is contemporary and stylish and features kitchenette facilities. The room contains 1 double or 2 single beds, a sofa, desk, a make-up table and a flat-screen TV. Full cooking facilities with cooker, refrigerator, toaster and microwave oven.

Superior Double or Twin Room This room features a flat-screen TV, free WiFi and a modern en-suite bathroom with power shower and free toiletries. Most rooms have either a work desk or table and chair. Guests are allocated either a twin or double room depending upon the preference which they state when booking. Bed type set-up is not guaranteed unless this has been requested on the booking.

Small Single Room These compact rooms feature a flat-screen TV and a modern en-suite bathroom with power shower and free toiletries. Tea/coffee making facilities and free WiFi are also provided. All the economy single rooms are situated on second floor and only accessible by narrow stairs. These rooms are not suitable for elderly guests or those with disability.

Superior Triple Room This contemporary and stylish room features a flat-screen TV plus tea/coffee making facilities. There are 3 single beds all with separate bedside cabinets. This room also has a table and chair, as well as full cooking facilities with cooker, refrigerator, toaster and microwave oven. The modern en-suite bathroom offers power showers and free toiletries.

Superior Double Room This contemporary and stylish room features a flat-screen TV and tea/coffee making facilities. The en-suite bathroom offers power showers and free toiletries. Most rooms have either a work desk or table and chair.

Standard Twin Room Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a tea and coffee maker, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 2 beds.

About Riverside Hotel

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Guest Reviews

7.1

Good

Location

Riverside Hotel is located in an excellent position with many guests noting it is very close to the train station and local bus stops. The location is perfect for access to the riverside area, gigs at the waterfront venue and Norwich city center, making it an ideal base for families or shopping trips. The staff is also informative about the location. Many guests mention the great rooms and the convenience of being right on the river or close to the entertainment areas. Some have enjoyed a 15-minute bus ride from London and a 5-minute walk from the Norwich station to reach the hotel. Overall, the location is the primary reason for booking and guests have found it to be ideal for their needs.

Breakfast

The breakfast at Riverside Hotel has been receiving rave reviews from guests. Guests have noted the organized and great breakfast service provided by the hotel. The continental breakfast is particularly impressive with many describing it as very generous and excellent value. Some guests have even received a generous breakfast bag filled with yoghurt, drink, roll, muffin, chocolate bars, banana and an apple. Guests who opted for the cooked breakfast have lauded its deliciousness. Although some guests did not eat breakfast at the hotel, they still recognized the availability of breakfast as an option. In conclusion, Riverside Hotel offers an excellent and satisfying breakfast for their guests to start their day!

Rooms

Riverside Hotel offers a range of rooms which vary in size and quality. While some guests have reported small and basic rooms with dated facilities, others have enjoyed modern and comfortable rooms with all necessary amenities. The guest house's location in the town centre is convenient and some guests enjoyed the privacy of their rooms. Some rooms had nice showers and heating, but others had broken furniture, stained carpets and damp smells. Overall, the guest house could benefit from some updating to improve the quality of rooms. However, for those looking for a budget option in a central location, Riverside Hotel provides basic, clean and adequately equipped rooms with flexible check-in and check-out times.

Beds

Riverside Hotel offers a comfortable stay with clean and neat beds. Though some guests found the mattresses to be too soft and old, others found them to be really comfortable. A few guests complained about the lack of a proper double bed with two singles being pushed together leaving an uncomfortable gap. Pillows were reported to be a bit hard, but most guests still managed to get a good night's sleep. Despite a few negative reviews about old and worn linen or broken beds, most guests were content with the beds and bedding provided.

Cleanliness

Riverside Hotel offers varying degrees of cleanliness according to guest reviews. Some guests were pleased with how clean the rooms were, including the bedding, towels and bathroom facilities. Some even described the rooms as modern and well-facilitated. Guests also appreciated the good wifi and complimentary tea/coffee making facilities. On the other hand, there were guests who experienced cleanliness issues like old, dirty carpets, musty and damp smells and broken showers. Some guests also reported encountering bugs and finding hair or stains on various surfaces. Despite this, some balanced reviews noted that while some areas could have been cleaner, the rooms were still acceptable and tidy. The location is praised for being convenient to the city center.

Staff

The staff of Riverside Hotel have received mostly positive reviews from guests. Guests have described the staff as friendly, welcoming and informative. Many have praised the staff's helpfulness with one guest even mentioning that the staff looked after their suitcase before check-in. The receptionists were described as approachable and polite with the exception of a few negative interactions. One guest mentioned a rude manager, but overall, most reviews applaud the helpfulness and friendliness of the staff. The young Polish lady in particular was mentioned as very nice. A few guests noted that the door code was shouted aloud, which might be a security concern. However, the majority of guests seemed pleased with their interactions with the staff and would happily return to the guest house.

No, Riverside Hotel doesn't have any pool.

No, a spa isn't available at Riverside Hotel.

No, Riverside Hotel doesn't allow dogs.

No, parking facilities aren't available at Riverside Hotel.

No, Riverside Hotel doesn't have a gym.

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