Holiday Inn Express Norwich by IHG
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Summary of reviewsHoliday Inn Express Norwich by IHG, offers a convenient and accessible location for travelers with easy access to major roads, supermarkets, takeaways and public transportation. Although not within walking distance of the city center, its proximity to key amenities, including a fuel station and gym, makes it a practical choice for visitors. The hotel’s ample and free parking is appreciated by guests, enhancing the overall ease of their stay.
The breakfast at the hotel receives generally positive feedback for its variety and quality. Guests commend the wide selection of hot and cold options and the friendly staff contributing to a pleasant dining experience. However, some note that the breakfast area can become crowded and the variety for vegetarians could be improved. The dinner service, while praised for the freshness and reasonable pricing of meals, faces criticism for its limited menu and occasional service delays.
Rooms at the hotel are consistently praised for their cleanliness, comfort and ample amenities such as sufficient sockets, good Wi-Fi and modern decor. Spacious accommodations and the quiet environment further contribute to a restful experience. Housekeeping is noted for its thorough attention to detail, enhancing the overall cleanliness and inviting atmosphere of the property.
The staff at Holiday Inn Express Norwich are frequently highlighted for their exceptional service. Friendly and helpful, they create a warm and welcoming atmosphere with specific staff members receiving accolades for their professionalism and kindness. This dedication to excellent customer service significantly enhances the overall guest experience.
The hotel is family-friendly, offering interconnecting rooms and accommodations suitable for up to four people. While families generally have positive experiences, some logistical oversights, such as room setups and extra charges, are noted. The comfort of the beds receives favorable remarks, although individual preferences for bed firmness vary.
Despite undergoing refurbishment and some areas needing updating, the Holiday Inn Express Norwich by IHG, provides good value for money with clean rooms, very good service and a pleasant overall stay.
Categories
The breakfast at the hotel receives generally positive feedback for its variety and quality. Guests commend the wide selection of hot and cold options and the friendly staff contributing to a pleasant dining experience. However, some note that the breakfast area can become crowded and the variety for vegetarians could be improved. The dinner service, while praised for the freshness and reasonable pricing of meals, faces criticism for its limited menu and occasional service delays.
Rooms at the hotel are consistently praised for their cleanliness, comfort and ample amenities such as sufficient sockets, good Wi-Fi and modern decor. Spacious accommodations and the quiet environment further contribute to a restful experience. Housekeeping is noted for its thorough attention to detail, enhancing the overall cleanliness and inviting atmosphere of the property.
The staff at Holiday Inn Express Norwich are frequently highlighted for their exceptional service. Friendly and helpful, they create a warm and welcoming atmosphere with specific staff members receiving accolades for their professionalism and kindness. This dedication to excellent customer service significantly enhances the overall guest experience.
The hotel is family-friendly, offering interconnecting rooms and accommodations suitable for up to four people. While families generally have positive experiences, some logistical oversights, such as room setups and extra charges, are noted. The comfort of the beds receives favorable remarks, although individual preferences for bed firmness vary.
Despite undergoing refurbishment and some areas needing updating, the Holiday Inn Express Norwich by IHG, provides good value for money with clean rooms, very good service and a pleasant overall stay.
Hotel near Golf Courses
This hotel is identified as a top golf hotel in Norwich by multiple travel booking platforms, indicating its suitability for golf enthusiasts due to its location or accessible proximity to golf facilities.
Business Hotel
This hotel provides business services such as printing. It is located near Norwich Sports Village.
3-Star Hotel
Part of a well-known chain, this hotel in Norwich offers consistent quality and service. Ideal for travelers seeking a no-frills, reliable stay with essential amenities.
Family Friendly Hotel
Hotel with Parking
Guest Reviews
Holiday Inn Express Norwich by IHG, enjoys a highly praised location for those seeking convenience and accessibility. Positioned with easy access to major roads like the A140 and A47, the hotel is also near supermarkets, takeaways and a bus stop, making it a practical choice for any traveler. While it is not within walking distance of the city center, regular bus services and a short drive facilitate access to Norwich’s core attractions.
Guests consistently highlight the hotel's proximity to shops and essential amenities such as a fuel station and gym, which adds to its convenience. The location is noted to be quiet yet conveniently situated for family visits and exploring Norfolk. Furthermore, ample parking is available, ensuring a hassle-free stay.
Visitors appreciate the good value for money, clean rooms and friendly service. The hotel's strategic placement is ideal for both planned activities and spontaneous city excursions, reaffirming it as an excellent base for a stay in Norwich.
The breakfast at the Holiday Inn Express Norwich by IHG, received mixed reviews with many guests highlighting its positive aspects. Generally, the breakfast is noted for having a great selection, being plentiful and offering a variety of hot and cold options. Guests frequently complimented the fresh and hot food, describing it as tasty and enjoyable. Many found the breakfast to be of good value and appreciated the inclusion in their stay, while the friendly and efficient staff contributed to a pleasant dining experience.
However, there were a few negatives mentioned. Some guests pointed out that the breakfast area could become crowded and the self-service process could be better organized. The variety of options, particularly for vegetarians, was sometimes found lacking and a few guests experienced issues with the quality and temperature of the food. Despite these drawbacks, the overall feedback leaned toward a satisfactory and enjoyable breakfast experience, making it a valued part of the stay at the hotel.
The Holiday Inn Express Norwich serves light meals for lunch and dinner at their bar. Guests appreciated the freshly cooked and reasonably priced nature of the evening meals, describing them as tasty. While some had positive experiences with the dinner, finding the meals well-organised and lovely, others noted a limited menu choice with basic options that were not always appetising. The service, at times, was slow and there were instances where orders came out incorrectly or were incomplete. However, breakfast at the hotel received praise for both the food quality and the friendly, helpful staff.
Guests at the Holiday Inn Express Norwich by IHG, generally highlighted their satisfaction with the hotel's rooms. The consensus among reviews points to rooms that are consistently clean and tidy with many noting their well-presented condition. Comfortable beds and spacious accommodations were commonly noted, providing a restful environment for travelers. Several guests mentioned the presence of useful amenities such as sockets and charging points, as well as good Wi-Fi service.
While some rooms were described as small but adequate, others were praised for their size with mentions of large and even beautiful atmospheres. The decor and upkeep of the rooms were also mentioned positively, contributing to a pleasant stay. A few noted the modern appearance and good facilities of their rooms, which were complemented by a decent bathroom setup.
The lack of noise in the rooms provided a quiet environment for relaxation. Several guests were delighted with the prompt and accommodating service from the staff, particularly regarding room changes and interconnecting room requests. Additionally, the hotel’s breakfast received favorable comments for its wide selection and quality.
Overall, the rooms at the Holiday Inn Express Norwich are well-regarded for their cleanliness, comfort and amenities, delivering a satisfactory experience that meets the expectations set by the Holiday Inn brand.
Holiday Inn Express Norwich by IHG, enjoys a generally favorable reputation when it comes to the comfort of its beds. Guests often describe the beds as comfortable with several highlighting them as very comfy and clean. Many found the beds to provide a good night's sleep with some even stating they were the most comfortable beds they've experienced. Room sizes are generally appreciated and the beds are frequently mentioned as a contributing factor to the overall comfort of the stay.
However, opinions on the firmness of the beds vary. While some guests found the beds a bit on the hard side, it did not significantly impact the overall positive experience. There are mentions of the pillows being too soft for some, while others felt the mattresses were too hard. There were a few isolated remarks about beds not being made up or being uncomfortable, but these were rare compared to the overall praise.
The large and spacious beds receive positive feedback and the combination of cleanliness and size seems to delight most visitors. The hotel’s staff and room cleanliness further enhance the lodging experience, making Holiday Inn Express Norwich a dependable choice for a comfortable stay.
Holiday Inn Express Norwich by IHG, consistently maintains high standards of cleanliness across all areas of the property. Guests repeatedly highlight that rooms are very clean, comfortable and spacious, contributing to an enjoyable stay. The hotel itself is described as spotlessly clean, well-lit and inviting. Housekeeping services are praised for their conscientious attention to detail and keen servicing of rooms, including daily fresh towels. The reception area is also kept tidy and welcoming, accompanied by friendly and helpful staff. Additionally, the breakfast offerings are well-received with guests noting the good quality and variety of options. Overall, the consistent cleanliness and modern appearance of the hotel leave a positive impression on visitors.
Holiday Inn Express Norwich by IHG, consistently receives high praise for its exceptional staff. Guests frequently comment on the warm and welcoming atmosphere created by the friendly and helpful team. The reception staff, in particular, are noted for their excellence and attentiveness, often going above and beyond to assist with any inquiries and make arrangements, such as securing taxis during busy times.
Specific staff members, like Daniel and Lucie, earn accolades for their professionalism, kindness and ability to handle customer queries with a smile. Many guests highlight the overall positivity and politeness of the staff with several comments emphasizing that the staff's friendliness significantly enhances the overall experience of staying at the hotel.
Overall, the dedication to excellent customer service is clear with staff described as being a credit to the company. The welcoming and supportive environment provided by the Holiday Inn Express Norwich staff leaves a lasting positive impression on visitors, contributing to their enjoyable stays.
The Holiday Inn Express Norwich offers a generally positive experience with its Wi-Fi service, as described in several guest reviews. The Wi-Fi is frequently praised for being fast, brilliant and very effective, particularly in the bar area. Some guests noted that the Wi-Fi service was excellent, making it a reliable option for those needing a stable connection. However, a few reviews highlighted issues, such as slower speeds and weak connectivity in certain rooms. For those experiencing difficulties, upgrading to the premium Wi-Fi for a small fee may be worth considering to ensure a better browsing experience.
The Holiday Inn Express Norwich by IHG, receives positive feedback for its parking facilities. Guests frequently highlight the ample, free parking available, making it convenient for those driving to the hotel. The availability of plentiful parking spaces is a recurring theme with many guests expressing their satisfaction with always finding a spot when needed. The parking is noted as easy to find and conveniently located, contributing to the overall ease of stay.
However, some reviews indicate minor issues, such as the car park being quite busy due to a nearby sports centre and a lack of CCTV, which led to an unfortunate incident for one guest. Additionally, the disabled parking spaces were mentioned as somewhat narrow. Despite these points, the overarching sentiment is that the hotel offers good, ample and free parking, significantly enhancing the experience for those traveling by car.
Holiday Inn Express Norwich by IHG, offers a balanced experience for families traveling with children. The hotel caters well to families with interconnecting rooms that ensure guests can stay together comfortably and rooms designed to accommodate up to four people. Guests have found it convenient to book rooms with both a double bed and a sofa bed, making it suitable for various family arrangements.
Families with young children have positive experiences, noting how delighted the children were by the warm and interactive staff. However, there were occasional oversights, such as rooms being set up for fewer guests than booked and extra charges for additional guests, which could be unexpected inconveniences.
While the family rooms and overall value for money are appreciated, some guests felt there wasn't enough storage space for clothes and a few suggested the hotel might be better suited for couples rather than larger families.
Overall, Holiday Inn Express Norwich appears to be a solid option for family travel with its accommodating rooms, friendly staff and good value largely compensating for minor logistical hiccups.
Holiday Inn Express Norwich by IHG, offers good value for money with ample parking spaces for guests. The hotel is currently undergoing refurbishment and while the rooms are considered average and in need of updating, they are maintained to high cleanliness standards. Guests note that the food quality is lacking, describing it as poor and bland. Despite some downsides, the hotel staff receive praise for their friendliness and helpfulness. The rooms are equipped with air conditioning, compensating for the inability to open the windows. Overall, Holiday Inn Express Norwich provides a pleasant stay with very good service, despite some areas needing improvement.
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Location
Guests consistently highlight the hotel's proximity to shops and essential amenities such as a fuel station and gym, which adds to its convenience. The location is noted to be quiet yet conveniently situated for family visits and exploring Norfolk. Furthermore, ample parking is available, ensuring a hassle-free stay.
Visitors appreciate the good value for money, clean rooms and friendly service. The hotel's strategic placement is ideal for both planned activities and spontaneous city excursions, reaffirming it as an excellent base for a stay in Norwich.
Breakfast
However, there were a few negatives mentioned. Some guests pointed out that the breakfast area could become crowded and the self-service process could be better organized. The variety of options, particularly for vegetarians, was sometimes found lacking and a few guests experienced issues with the quality and temperature of the food. Despite these drawbacks, the overall feedback leaned toward a satisfactory and enjoyable breakfast experience, making it a valued part of the stay at the hotel.
Dinner
Rooms
While some rooms were described as small but adequate, others were praised for their size with mentions of large and even beautiful atmospheres. The decor and upkeep of the rooms were also mentioned positively, contributing to a pleasant stay. A few noted the modern appearance and good facilities of their rooms, which were complemented by a decent bathroom setup.
The lack of noise in the rooms provided a quiet environment for relaxation. Several guests were delighted with the prompt and accommodating service from the staff, particularly regarding room changes and interconnecting room requests. Additionally, the hotel’s breakfast received favorable comments for its wide selection and quality.
Overall, the rooms at the Holiday Inn Express Norwich are well-regarded for their cleanliness, comfort and amenities, delivering a satisfactory experience that meets the expectations set by the Holiday Inn brand.
Beds
However, opinions on the firmness of the beds vary. While some guests found the beds a bit on the hard side, it did not significantly impact the overall positive experience. There are mentions of the pillows being too soft for some, while others felt the mattresses were too hard. There were a few isolated remarks about beds not being made up or being uncomfortable, but these were rare compared to the overall praise.
The large and spacious beds receive positive feedback and the combination of cleanliness and size seems to delight most visitors. The hotel’s staff and room cleanliness further enhance the lodging experience, making Holiday Inn Express Norwich a dependable choice for a comfortable stay.
Cleanliness
Staff
Specific staff members, like Daniel and Lucie, earn accolades for their professionalism, kindness and ability to handle customer queries with a smile. Many guests highlight the overall positivity and politeness of the staff with several comments emphasizing that the staff's friendliness significantly enhances the overall experience of staying at the hotel.
Overall, the dedication to excellent customer service is clear with staff described as being a credit to the company. The welcoming and supportive environment provided by the Holiday Inn Express Norwich staff leaves a lasting positive impression on visitors, contributing to their enjoyable stays.
Wi-Fi
Parking
However, some reviews indicate minor issues, such as the car park being quite busy due to a nearby sports centre and a lack of CCTV, which led to an unfortunate incident for one guest. Additionally, the disabled parking spaces were mentioned as somewhat narrow. Despite these points, the overarching sentiment is that the hotel offers good, ample and free parking, significantly enhancing the experience for those traveling by car.
Family
Families with young children have positive experiences, noting how delighted the children were by the warm and interactive staff. However, there were occasional oversights, such as rooms being set up for fewer guests than booked and extra charges for additional guests, which could be unexpected inconveniences.
While the family rooms and overall value for money are appreciated, some guests felt there wasn't enough storage space for clothes and a few suggested the hotel might be better suited for couples rather than larger families.
Overall, Holiday Inn Express Norwich appears to be a solid option for family travel with its accommodating rooms, friendly staff and good value largely compensating for minor logistical hiccups.
3 Star
No, Holiday Inn Express Norwich by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Norwich by IHG.
No, Holiday Inn Express Norwich by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Norwich by IHG.
No, Holiday Inn Express Norwich by IHG doesn't have a gym.
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