Kinugawa Onsen Hotel is a riverside hotel that offers high quality of hospitality and services. Guests can choose between different types of Japanese style guestrooms, soak in the hot spring bath and relish the local delicacies.
Located in Nikko's most popular onsen area, Kinugawa, Asaya hotel first opened its doors in 1888. This 5-star ryokan offers exquisite facilities and high quality of service to all guests, while also allowing them to experience the beauty of Nikko and traditional Japan. Apart from the excellent facilities, the hotel also offers breathtaking views of the natural landscape that surrounds the hotel.
Summary of reviews
Asaya offers a remarkable retreat nestled amidst picturesque mountains and serene waters, ideal for those seeking tranquility away from urban hustle. Although somewhat remote, its location next to the Kinugawa River provides breathtaking natural views, especially enjoyed from the open-air baths, which capture the surrounding beauty. Guests appreciate the expansive, luxurious rooms that blend traditional Japanese style with modern comforts, offering spectacular mountain and river views. Cleanliness is a cornerstone of Asaya's appeal, with meticulous attention to detail across its facilities, ensuring a pristine and relaxing environment.
The culinary offerings at Asaya are outstanding, with both breakfast and dinner buffets earning high praise for their abundant variety and exceptional quality. The breakfast buffet impresses with its customizable omelets and unlimited salmon roe, garnering admiration despite minor limitations in Western options. Dinner is celebrated for its delightful array of Japanese, Western, and Chinese cuisines, alongside luxurious items like steak and crab. Dining, paired with the breathtaking natural setting, becomes a memorable experience enhanced by the attentive and polite staff, whose hospitality is a key contributor to the overall satisfaction of guests.
On top of the dining and room comforts, Asaya provides extraordinary spa facilities, including rooftop hot springs that offer stunning panoramic views and a serene bathing experience. The serene ambience and immaculate facilities make it a destination many guests wish to revisit. The spa complements relaxation with numerous bathing options, such as saunas and cold baths, further enhancing the soothing retreat. This luxurious haven provides a diverse and indulgent escape that harmonizes traditional Japanese style with modern luxury, delivering an enchanting experience that surpasses expectations.
Ideal for lovers of nature, Kinugawa Park Hotels is surrounded by lush greenery and allows guests to immerse themselves in the beautiful landscape that surrounds them. The hotel's lobby offers magnificent views of Kinugawa river and the surrounding mountains, while the hot spring baths will rejuvenate and unwind guests.
Kinugawa Hotel Mikazuki receives favorable reviews from guests, largely due to the notable cleanliness and spaciousness of its rooms. Visitors appreciate the tidiness and ample space that contribute to a comfortable experience, enhanced further by quality toiletries and impressive views. While the decor might be seen as dated by some, the overall emphasis on comfort and cleanliness remains a strong point. Guests also highlight the hotel's pool facilities as a delightful aspect of their stay, with both indoor and outdoor options available. Families find the offerings particularly appealing, with children enjoying the water slide. The outdoor pool is praised for its stunning views in a sunny setting, and the indoor pool provides a comfortable environment complemented by a spa for relaxation. Despite some remarks about cleanliness of the pool floor, the extensive pool facilities cater well to families and provide a refreshing retreat for visitors. Overall, Kinugawa Hotel Mikazuki offers a pleasant stay underscored by comfort and recreation, with room for improvement in modernizing decor and maintaining pool cleanliness.
Kinugawa Royal Hotel stands out for its prime riverside location along the scenic Kinugawa River, providing breathtaking views and convenient access to many local attractions like Kinutateiwa Bridge, Kinugawa Onsen Ropeway, Tobu World Square and Edo Wonderland. Guests particularly enjoyed the picturesque setting and proximity to nature, making it ideal for leisurely walks and sightseeing.
The hotel's dining experiences received high praise, particularly the buffet-style breakfast and dinner, which offered a diverse array of Japanese and Western dishes. The all-you-can-drink alcohol option was a notable perk, adding great value to meals. Guests found the food to be delicious and plentiful with the morning and evening buffets contributing positively to their overall stay.
Rooms at Kinugawa Royal Hotel generally provided a comfortable and spacious experience, especially those on the top floors with picturesque views. Many guests appreciated the traditional Japanese ambiance, complete with futons and ample amenities. However, reviews on room quality were mixed; while some found the accommodations clean and well-maintained, others reported issues with cleanliness, outdated facilities and occasional bugs, likely due to the riverside location.
Staff at the hotel were consistently praised for their friendliness and excellent service. The front desk staff were particularly noted for their prompt and courteous responses to issues, enhancing the overall guest experience. The attentive and helpful nature of the hotel employees left a positive impression on many visitors.
Overall, Kinugawa Royal Hotel offers a scenic, convenient and cost-effective base for travelers exploring the historic and natural beauty of Kinugawa. While there are areas for improvement, particularly in terms of cleanliness and facility upkeep, the beautiful setting, diverse dining options and attentive staff make it a solid choice for those seeking both comfort and value.
Itoen Hotel New Sakura enjoys a strategic location near Kinugawa Onsen Station and several tourist attractions, making it an appealing choice for travelers exploring the scenic and cultural highlights of the area. The hotel's proximity to a main road and various hot springs adds to its convenience, especially for those arriving by car. Moreover, the attractive cost performance is frequently noted by guests who appreciate the nice atmosphere and easy access to tourist spots.
Breakfast offerings at the hotel are well-received with a buffet-style spread that exceeds expectations in variety and taste. Scheduled time slots help avoid crowding, enhancing the dining experience. Though some guests suggested more sweet options and a better dining environment, the overall sentiment remains highly positive about the plentiful and diverse breakfast selection.
Dinner also receives favorable reviews from guests who enjoy the abundant buffet options, free beverages including all-you-can-drink beer and dishes like sushi and shrimp tempura. The variety and quantity are often highlighted, contributing to a relaxed and enjoyable dining experience. Some minor issues like the need for additional time for the buffet and occasional quality inconsistencies were mentioned, but the overall impression of the meals is commendable.
The rooms are spacious, traditionally styled and generally clean and comfortable, giving guests a pleasant stay. However, issues with cleanliness, including dirty walls, mold, stained curtains and lingering cigarette smoke were noted. Outdated decor and wet tatami mats were other areas of concern. Despite these drawbacks, many guests appreciated the room size and layout.
Cleanliness in the hotel receives mixed reviews with significant issues noted in the annex and southern buildings. Common areas like the large public bath and washroom could benefit from more meticulous cleaning. Guest rooms, particularly in the south wing, had complaints about hair, stains, mold and overall outdated and dirty conditions. Positive comments about cleanliness do exist but are overshadowed by frequent grievances, suggesting that improved thoroughness in cleaning and maintenance could elevate the guest experience.
The staff at Itoen Hotel New Sakura are often praised for their cheerfulness, politeness and responsiveness with several guests noting positive interactions and helpfulness, such as clearing snow from cars and offering restaurant recommendations. Nevertheless, there are areas for improvement, including overall attitude, efficiency of the check-in process and occasional unhelpful or unpleasant interactions, especially in the dining venue and front desk. Despite these concerns, good service from the staff enhances the guest experience.
Regarding the beds, most guests find the futons comfortable and the room temperature consistently satisfactory. However, some noted the beds were too hard, pillows too high and occasional dust in the tatami rooms caused irritation. Reports of mites in the futons and the size of single beds were also concerns. The layout of the annex, though advantageous during rainy weather, sometimes confused guests due to emergency exit markings.
Overall, Itoen Hotel New Sakura offers a compelling stay with its strategic location, delightful meals and generally positive staff interactions. Addressing the cleanliness and room condition issues could significantly enhance the overall guest experience.
LiVEMAX RESORT Kinugawa offers an exceptional getaway surrounded by serene nature, allowing guests to unwind peacefully while exploring nearby cultural attractions. The resort's location, though sometimes challenging for those without cars due to its distance from public transportation, provides a quiet retreat with private open baths as a remarkable feature. Guests have delightful culinary experiences, with a breakfast buffet celebrated for its variety and taste, and dinners that offer luxurious, fulfilling meals at reasonable prices in a buffet-style setting, including steak, crab, tempura, and sashimi. The rooms are spacious and luxurious, equipped with private onsens, often complemented by outdoor baths, available 24/7 for relaxation in a tranquil ambiance. Although some minor issues like smoke smells or fluctuating bath temperatures are noted, the accommodations are generally impressive.
Cleanliness in the resort presents a mixed picture, where well-cleaned rooms contrast with some areas needing upkeep. Despite this, the affordability paired with room features offers good value. The staff consistently receive accolades for their pleasant and attentive service, contributing significantly to the guest experience with their friendliness and helpfulness, including proficiency in English for international visitors.
A standout feature is the outdoor pool experience, where private onsens in each room offer comfort and relaxation, striking a perfect balance in temperature. While there are minor criticisms, such as a feeling of being overly monitored, the staff's dedication enhances the resort's overall appeal. Overall, LiVEMAX RESORT Kinugawa combines a picturesque setting with excellent dining, unique room amenities, and dedicated service, making it a desirable retreat for travelers seeking relaxation amidst nature.