The Waterloo Hotel & Bistro

Newport 51.57089500, -2.98916000 , 113 Alexandra Road (Show on Map)


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Summary of reviewsThe Waterloo Hotel & Bistro in Newport presents itself as a practical and hospitable choice for travelers, whether they are in town for leisure or business. Its convenient location near Newport Docks, proximity to Cardiff, and access to major shopping centers make it a strategic spot for visitors. Although the immediate surroundings might be somewhat rundown and noisy due to its harbor-side location, guests recognize the excellent parking facilities and appreciate the warm welcome from the family-run establishment's owners and staff.

Guests frequently highlight the exceptional breakfast offerings, with many praising the quality, taste, and freshness of the meals. The full English breakfast, served in a charming historic setting, stands out as a favorite, contributing to a satisfying start to the day thanks to friendly and attentive staff.

The Waterloo Hotel & Bistro offers spacious and stylishly appointed rooms, often likened to suites due to their generous size. Each room invites guests to experience comfort through large, comfy beds, maintaining impeccable cleanliness that guests consistently commend. Despite some signs of age in the decor, the overall standards of tidiness enhance the guests' experience, paired with the staff's accommodating nature.

The staff are lauded for their exceptional service, providing a warm and friendly welcome and going above and beyond to ensure a memorable experience. Their attentiveness and helpfulness leave a lasting impression on guests, who appreciate not just the professional service but the genuine kindness that accompanies it.

Parking at the hotel, while a bit challenging due to narrow access, remains a salient feature. Many guests value the secure parking facilities, contributing to a sense of safety and convenience during their stay. Although navigating the entrance can require patience, the availability of included parking adds to the appeal.

Comfortable beds are a cornerstone of the accommodation, consistently providing restful nights despite occasional noise from the nearby main road. The combination of spacious rooms, massive beds, and thoughtful amenities makes The Waterloo Hotel & Bistro a charming and comfortable choice for those visiting Newport.
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Family Friendly Hotel
This hotel is family-friendly. It offers a comfortable stay for families visiting Newport.

Hotel with Parking
The hotel offers complimentary on-site parking. There is a secure car park located at the rear of the hotel, providing convenience for guests.

EV charging stations  


3-Star Hotel
This Victorian residence is ideally located for exploring South Wales, with easy access to the M4 and only 20 minutes from Cardiff. It is set in the heart of Newport's regeneration area.

Hotel with EV Charging Stations

Hotel near Golf Courses

Hotel for Honeymoon

Room Types
Single Room Single Room with one single bed

Double Room Double room with a double bed.

Twin Room Twin room with 2 single beds.

Four Poster Room Large room with a 4-poster bed.

Triple Room Triple room with 3 single beds.

Family Room The family room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a bath or a shower and a hairdryer. This family room features a carpeted floor, heating and a TV. The unit offers 2 beds.

Superior Suite The unit offers 1 bed.

Suite The unit offers 1 bed.

Guest Reviews
Location
The Waterloo Hotel & Bistro offers a convenient and strategic location for travelers with different needs. Ideal for those embarking on the Coast Path Walks, the hotel is also well-situated near the Newport Docks, catering to both leisure and business guests. While a short taxi ride to Cardiff and its proximity to major shopping centers adds to its appeal, the neighborhood itself is a bit run-down and can be noisy due to its location near the harbor. Despite these drawbacks, guests find its parking facilities to be excellent and easily accessible. The family-run establishment is often praised for its welcoming owners and staff, who are always eager to assist. Overall, while the surrounding area might not be the most picturesque, the hotel remains a practical and heartfelt choice for visitors to Newport.

Breakfast
The Waterloo Hotel & Bistro offers a breakfast experience that has left many guests impressed with its quality and taste. Guests frequently describe the breakfast as lovely, great, and excellent, highlighting the freshly cooked meals that set a positive tone for the day. Particularly admired is the full English breakfast, which receives praise for its excellence and satisfying portion size. The breakfast is often served in a charming, historic setting, enhancing the overall dining experience. While some visitors mention interruptions due to refurbishment, the majority express high satisfaction with the morning meals, noting the awesome value and attentive service provided by friendly staff. The breakfast experience at The Waterloo Hotel & Bistro is a delightful highlight for many staying at the hotel.

Rooms
Nestled within a uniquely authentic architectural setting, The Waterloo Hotel & Bistro offers an impressive array of rooms that consistently exceed expectations. The rooms are notably spacious, some even likened to suites, offering guests a sense of openness and comfort. They are well-appointed and stylish, ensuring a delightful stay with clean surroundings reflective of high standards.

The rooms are designed with comfort in mind, featuring large, comfy beds that invite restful nights. Even when some rooms show subtle signs of age, the cleanliness and comfort remain uncompromised, underscoring the hotel's commitment to providing a pleasant experience. Additionally, guests are greeted with a warm welcome by the hotel staff, who are praised for their friendliness and helpfulness, further enhancing the stay.

The hotel offers not just generous room sizes but also good-sized bathrooms, underscoring the thoughtful design that permeates throughout the establishment. At an agreeable price point, guests find the rooms worthwhile, appreciating the clean environment supported by lovely staff. With complimentary parking and a convenient location, The Waterloo Hotel & Bistro stands out as a charming choice for travelers seeking spacious accommodation with a touch of local authenticity.

Beds
Guests at The Waterloo Hotel & Bistro frequently praise the comfort of the beds, describing them as very comfortable, clean, and massive. Many appreciated the spaciousness of the rooms, noting that they offered more than enough space, often equipped with large beds, including a notable four-poster option. While the decor might feel a little dated to some, the comfort level of the beds consistently receives positive remarks. A few guests mentioned noise from the main road, which slightly impacted their sleep, but overall, the beds themselves contribute significantly to a restful stay.

Cleanliness
The Waterloo Hotel & Bistro consistently impresses its guests with its high standards of cleanliness across various aspects of the hotel. Visitors frequently note that the rooms are spotless, tidy, and fresh, contributing to a pleasant stay. Accommodations are consistently described as very clean, from the bedding that exudes a fresh smell to the pristine condition of the toilets and overall facilities within the hotel. While the decor might be a bit dated and basic, the hotel doesn't compromise on maintaining cleanliness. The staff further enhance the experience with their friendliness and accommodating nature, which positively complements the tidy and organized environment. A few guests have noted the presence of a mild odour and issues with the bathroom needing a more thorough clean, suggesting some areas may benefit from slight improvements. Nevertheless, the overall feedback strongly highlights cleanliness as a harmonizing factor during guests' stays, providing a welcoming atmosphere despite the hotel's classic decor.

Staff
Nestled in an inviting locale, The Waterloo Hotel & Bistro is consistently praised by guests for its exceptional staff. Offering a warm welcome, the staff members are described as friendly, obliging, and incredibly kind. Their helpful nature transcends the ordinary, ensuring each guest's needs are met with a genuine smile. Those who stay here commend their attentiveness, often noting the accommodating attitude that makes interactions pleasant and stress-free. The personnel at the Waterloo Hotel & Bistro seem to go above and beyond, with many reviewers highlighting instances where the staff not only fulfilled requests but actively sought ways to enhance the guests' experience. This dedication to service excellence, coupled with their approachable demeanor, transforms the hotel stay from merely lodging to a memorable experience that guests cherish long after their visit.

Parking
The Waterloo Hotel & Bistro offers a variety of parking options, but guests frequently comment about the challenging access to the hotel's car park. The entrance to the car park is narrow, which can make maneuvering in and out a bit tricky, particularly for larger vehicles. For those arriving late, parking may also pose a challenge. Despite these access issues, once inside, drivers will find excellent secured parking facilities that many visitors appreciate for their safety and convenience. Furthermore, the parking is included, adding value to the guests' stay. Although some guests resorted to street parking due to entry difficulties, others enjoyed the great facilities, indicating that with a bit of patience, the car park can serve its purpose effectively. Overall, the availability of secure parking remains a significant feature, particularly valued by guests who prioritize the safety of their vehicles during their stay.


No, The Waterloo Hotel & Bistro doesn't have any pool.

No, a spa isn't available at The Waterloo Hotel & Bistro.

No, The Waterloo Hotel & Bistro doesn't allow dogs.

Yes, parking facilities are available at The Waterloo Hotel & Bistro.

No, The Waterloo Hotel & Bistro doesn't have a gym.

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