Holiday Inn Express Newport by IHG
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Summary of reviewsThe Holiday Inn Express Newport by IHG is a well-regarded hotel that offers excellent convenience and comfort to its guests. Situated in a prime location near major routes such as the M4, it provides easy access to Newport, Cardiff, and surrounding areas while maintaining a peaceful ambiance. Guests benefit from its proximity to attractions like Tredegar House and necessities like ample parking and nearby dining options, making it a favored stopover for families, business travelers, and solo adventurers alike.
The hotel consistently impresses with its breakfast offerings, which are praised for their variety and quality. The self-service buffet style, coupled with friendly and efficient staff, ensures a delightful start to the day. While dinner options receive mixed reviews, with a menu largely consisting of classic bar items, guests appreciate the convenience, especially family travelers. The clean, spacious, and comfortable rooms—with modern bathrooms and ample amenities—are another highlight of the stay, supporting both relaxation and functionality.
Guests commend the exceptional cleanliness and upkeep of the hotel, attributing it to a dedicated staff renowned for their hospitality. The team consistently goes above and beyond to ensure a positive experience, contributing significantly to guest satisfaction and enhancing the warm and welcoming atmosphere. In addition, the hotel provides reliable free WiFi and exceptional parking facilities, with provisions for electric vehicles, which add to its appeal.
Family units and business professionals find their needs addressed comprehensively. Families appreciate the spacious and well-designed rooms, alongside the pet-friendly policy, while business travelers benefit from good transport connections and professional-grade services. Additional amenities, including comfortable beds, childcare provisions, and overall good value for money, reinforce the hotel’s reputation as a dependable choice for travelers looking for a practical and pleasant stay.
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The hotel consistently impresses with its breakfast offerings, which are praised for their variety and quality. The self-service buffet style, coupled with friendly and efficient staff, ensures a delightful start to the day. While dinner options receive mixed reviews, with a menu largely consisting of classic bar items, guests appreciate the convenience, especially family travelers. The clean, spacious, and comfortable rooms—with modern bathrooms and ample amenities—are another highlight of the stay, supporting both relaxation and functionality.
Guests commend the exceptional cleanliness and upkeep of the hotel, attributing it to a dedicated staff renowned for their hospitality. The team consistently goes above and beyond to ensure a positive experience, contributing significantly to guest satisfaction and enhancing the warm and welcoming atmosphere. In addition, the hotel provides reliable free WiFi and exceptional parking facilities, with provisions for electric vehicles, which add to its appeal.
Family units and business professionals find their needs addressed comprehensively. Families appreciate the spacious and well-designed rooms, alongside the pet-friendly policy, while business travelers benefit from good transport connections and professional-grade services. Additional amenities, including comfortable beds, childcare provisions, and overall good value for money, reinforce the hotel’s reputation as a dependable choice for travelers looking for a practical and pleasant stay.
Family Friendly Hotel
Offers comfortable and convenient accommodation for families. It provides amenities suited for short stays and is located in a accessible area.
Dog Friendly Hotel
This hotel is highly recommended for guests with dogs, offering a pet-friendly environment. Guests have specifically mentioned receiving a doggy welcome pack that includes treats and a ball, highlighting the hotel's attention to canine guests. Staff are noted as friendly and rooms are described as large, providing ample space for you and your pet.
Hotel with Parking
This hotel offers free on-site parking for its guests. For convenience, guests are required to register their vehicle at the 'Your Parking Space terminal' upon arrival.
Accessible Hotel
This hotel features accessible rooms with roll-in showers, accessible bathtubs, shower seats, and grab bars for both showers and toilets. It also offers an accessible pool, accessible parking, and accessible routes to public areas including the registration desk and exercise facility.
3-Star Hotel
This hotel offers modern rooms, free private parking, and complimentary Wi-Fi throughout the property. It is conveniently located just over a mile from the M4 motorway.
Hotel Taking Steps Towards Sustainability
Business Hotel
Guest Reviews
Nestled in a superb location, the Holiday Inn Express Newport by IHG is a favored choice for travelers seeking convenience and comfort. Situated close to major routes like the M4, the hotel provides easy access to Newport, Cardiff, and the surrounding areas, making it perfect for visitors attending events, conferences, or exploring nearby attractions like Tredegar House and Tredegar Park. Despite its proximity to the motorway, guests can enjoy a quiet and serene atmosphere, enhanced by the surrounding greenery. The hotel is also strategically positioned near the ICC, making it ideal for business travelers.
While the hotel is located on an industrial estate, the setting is surprisingly pleasant, offering ample parking and nearby leisure options such as a pub and a Greggs for casual dining. The location proves excellent for families and solo travelers alike, with convenient access to a diversity of destinations, whether attending family events, participating in local park runs, or embarking on a morning lakeside stroll.
Guests appreciate the hotel's accessibility to both local amenities and more distant attractions, making it an excellent stopover for those traveling between Newport and Cardiff or venturing further afield into west Wales. The helpful and friendly staff contribute to a clean and comfortable stay, underscoring the hotel's superb value for money.
Holiday Inn Express Newport by IHG consistently impresses visitors with its breakfast offerings. With descriptions ranging from amazing to excellent, guests are generally pleased with the variety and quality of the meals. A standout feature is the plentiful selection, catering to both hot and cold preferences, and ensuring fresh and tasty options for both adults and kids. The self-service buffet style is appreciated, and the friendly and efficient staff often receive special mention, providing a pleasant and well-organized experience.
Despite the overall positive feedback, a few guests noted limited breakfast variety, especially when it came to cooked options like eggs. Some recommend the addition of more premium or local products for improvement. Additionally, while the breakfast area can get busy during peak times, staff work diligently to replenish the food to maintain the standards.
Guests staying during special events, such as marathons, appreciated that breakfast service was adjusted to accommodate early schedules. While there was some mention of drawbacks like cross-contamination concerns or unsatisfactory beverage choices, these did not overshadow the general consensus: breakfast at this hotel is a high point, offering excellent value and a delightful start to the day.
Dinner at the Holiday Inn Express Newport by IHG presents a mixed culinary experience, with guests expressing various opinions about the food offerings. The menu features classic options like fish and chips and burgers, with the sticky toffee pudding receiving special praise for its deliciousness. Diners have access to a £25 allowance per person for the evening meal, which many found to be lovely with some evening meals described as amazing. Pizza is available, though it might be considered slightly overpriced by some guests.
The breakfast experience generally impresses, providing an enjoyable start to the day with ample choice. However, the evening meal options are somewhat limited, often likened to a basic bar menu that includes pre-cooked or frozen items. Some diners suggest venturing to the conveniently located pub next door for a more varied dining experience. Overall, while the dinner offerings might not cater to every palate, they prove to be a convenient, family-friendly solution for those opting to dine in.
The rooms at Holiday Inn Express Newport by IHG receive consistent praise from guests for their cleanliness and comfort. The hotel boasts spacious and well-maintained rooms, with many visitors noting the generous size that exceeds expectations. Guests appreciate the comfortable beds and well-equipped rooms that include all necessary amenities, such as ironing boards, hair dryers, and generous toiletries. Spaciousness is a recurring theme, with many reviews highlighting the ample room, particularly for families or those requiring accessible accommodations. The bathrooms are noted for their modernity and effectiveness, particularly the showers, which several guests found to be excellent.
Despite its many positives, a few guests mentioned minor drawbacks like the occasional noisy heating system, limited storage space, and some dated furniture. Some also experienced less comfortable sofa beds. On the whole, however, the rooms offer a clean, quiet, and functional environment that caters well to guests’ needs. Easy access via lifts, spacious parking, and friendly, accommodating staff further enhance the stay experience, cementing the hotel as a reliable choice for travelers seeking comfort and convenience at good value.
The beds at Holiday Inn Express Newport by IHG receive mixed reviews from guests. While many appreciate the comfortable and super comfy nature of the beds, others find them to be a bit too soft or too small, suggesting a preference for king-sized options. Despite some concerns about mattresses being either too hard or sunken in the middle, the general consensus is that the beds are fit for purpose and allow for relaxation. Some rooms feature very comfy beds and pillows, enhancing the overall comfort. However, a few guests have commented on mattresses that were uncomfortable and suggested replacements. The accommodations are clean with good facilities, and many guests find the showers to be satisfactory, although occasionally needing maintenance. Despite these minor issues, the firm and comfy beds ensure a restful experience for most visitors, making the hotel appealing for short stays.
The Holiday Inn Express Newport by IHG stands out for its remarkable cleanliness, consistently praised by guests. Numerous visitors note the hotel’s spotlessly clean and modern aesthetic, highlighting a keen attention to detail in maintaining a pristine environment. Rooms are spacious, comfortable, and meticulously maintained, offering a fresh and welcoming atmosphere. Guests appreciate the quiet ambiance and excellent facilities, with clean, well-organized spaces complemented by helpful and friendly staff. The hotel’s ease of access, ample parking, and good location further contribute to a pleasant experience for those seeking reliable accommodation with top-notch cleanliness.
Guests at the Holiday Inn Express Newport by IHG have consistently praised the hotel staff for their exceptional service and welcoming demeanor. Across numerous reviews, visitors highlighted the staff's friendliness, helpfulness, and professionalism. Many noted that the staff went above and beyond to ensure a pleasant stay, with particular mentions of a team leader who expertly handled challenging requests and employees like Heidi and Vicky who stood out for their exceptional service. The reception team often received commendations for their warm and efficient check-in process. Whether assisting with additional needs or ensuring a comfortable experience, the staff was frequently described as attentive, polite, and accommodating. Overall, guests felt that the staff's dedication significantly enhanced their stay, making them feel valued and well-cared for at the hotel.
Holiday Inn Express Newport by IHG offers an impressive WiFi experience, consistently praised by guests for its speed and reliability. The free WiFi is highlighted as a noteworthy amenity, available throughout the hotel without the need for a password. Many reviews commend the excellent connection, emphasizing that it enhances value for money and complements the overall good facilities of the hotel. While most guests found the WiFi to be strong and efficient, there is a minor mention of occasional connectivity drops. Overall, the WiFi service at this hotel is a well-regarded feature, contributing positively to guest satisfaction.
Holiday Inn Express Newport by IHG is lauded for its exceptional parking facilities. Guests frequently highlight the ample availability of parking spaces, describing it as spacious and easy to navigate. The security of the parking area is often noted, providing a safe environment for vehicles during a stay. The convenience of free parking is a significant advantage, with many appreciating that it is available throughout the day. Additionally, the presence of an EV charger is a positive feature for electric vehicle users. Guests mention the quiet location of the parking area, contributing to a peaceful stay. Despite occasional issues with large vans taking up multiple spaces, the overall consensus is that parking at this hotel is both convenient and accommodating. Furthermore, the hotel staff are recognized for being attentive and helpful in resolving any registration issues related to parking. Overall, the ample and free parking complements the good location of the hotel, enhancing the value for guests.
Nestled in a business park, Holiday Inn Express Newport by IHG stands out as a welcoming haven for families seeking a comfortable retreat. The hotel is notably child-friendly, catering to the needs of families with thoughtfully designed rooms. Guests frequently highlight the spaciousness of family rooms, praising the well-considered layout, including shelving and open storage options. While some mention rooms may be tight for larger families, most appreciate the convenience of separate bathroom and toilet facilities.
Families, including those with high anxiety or autistic children, benefit from the easy grab-and-go breakfast options, making morning routines hassle-free. Children especially enjoy the availability of pizza at any hour, ensuring that young appetites are satisfied. The hotel's pet-friendly nature is another highlighted feature, with guests appreciating the warm welcome for their dogs. This includes room facilities specifically allowing furry family members to join the stay and the convenience of a pet-friendly pub nearby.
Staff interactions receive positive remarks, with team members providing exceptional assistance and accommodating unique family needs. The cleanliness of the hotel and quiet environment adds to an overall relaxing stay, although the hotel's location in a business park limits safe walking areas. Nonetheless, Holiday Inn Express Newport serves as an ideal spot for frequent family visits, providing a reliable and family-friendly space for guests throughout the holiday period.
Holiday Inn Express Newport by IHG offers excellent value for money with its solid offerings, making it a reliable choice for travelers seeking a convenient stopover. The modern and clean facilities contribute to an overall pleasant experience. Guests consistently highlight the friendly reception and commend the quality of the bedrooms, which feature amenities like nice hot showers and effective blackout curtains, ensuring comfort during their stay.
While the breakfast selection could benefit from more variety, and the dining room may feel cramped during busy periods, these concerns do not detract significantly from the overall positive impression. The hotel's decor and standards align with what is expected of a typical Express Hotel, providing comfortable and clean accommodations. Though aspects such as the sofa bed could be improved, guests generally report satisfaction and express their intent to return when in the area. Holiday Inn Express Newport by IHG successfully delivers a good standard of service and facilities at a reasonable price, securing its reputation as an appealing choice for budget-conscious travelers.
Holiday Inn Express Newport by IHG proves to be an excellent choice for business travelers, offering an ideal blend of convenient facilities and top-notch services. The hotel boasts an impressive business structure with everything essential to cater to professionals on the go. Guests have consistently praised the very professional, friendly, and helpful staff who are always ready to assist, from check-in to accommodating check-out times.
The rooms are noted for being spacious and comfortable, with proper air conditioning, clean facilities, and modern bathrooms, ensuring a relaxing and efficient stay. Whether it's a brief stop during travel or a longer business trip, the hotel provides great transport connections, making it easy for travelers to navigate around the area.
Guests appreciate the excellent value offered by the hotel, highlighting its good service and decent breakfast. The allowance of late check-outs gives business travelers the flexibility needed to complete work tasks peacefully. Overall, the Holiday Inn Express Newport successfully caters to the needs of professionals, making business travel effortless and more manageable.
The Holiday Inn Express Newport by IHG is recognized for its thoughtful accessibility features, catering to travelers with disabilities. Its strategic location provides easy access to the M4, making it convenient for guests to explore nearby attractions. The hotel offers spacious accessible rooms that come equipped with all the necessary amenities to support disabled visitors, including wheelchair access and flat entrances from the car park supported by two lifts. Guests have praised the adapted bathrooms, particularly the excellent wet room facilities, noting them to be both clean and functional, despite some comparisons to a more clinical feel typical of hospital settings. The commitment to accommodating visitors with reduced mobility is evident, as the hotel provides options for ground floor rooms that are described as comfortable and impeccably clean. Overall, the hotel's facilities ensure a comfortable and accessible stay for individuals traveling with mobility challenges.
Holiday Inn Express Newport offers an inviting atmosphere for travelers with dogs, making it an attractive choice for pet owners. The hotel welcomes dogs with open arms, featuring pet-friendly rooms, which guests appreciate for their spaciousness and comfort. The ground floor accommodations add convenience, providing easy access for both pets and their owners.
Upon arrival, furry guests receive a thoughtful goodie bag, filled with treats to ensure they feel at home. The hotel provides designated areas within the dining section, allowing guests to enjoy meals with their dogs close by, which is particularly appreciated during breakfast. Staff members are described as friendly and accommodating, often going above and beyond to ensure that both pets and their owners have a pleasant stay. They have even been known to store frozen dog food in their freezers, demonstrating their commitment to accommodating specific needs.
The presence of a pet-friendly pub next door adds to the appeal, offering varied dining options. However, there are a few challenges noted, such as the lack of dog waste bins and limited space in some dog-friendly areas. While some guests have raised concerns about the £30 charge for pets, many praise the hotel's overall welcoming atmosphere and conclude that it is an excellent option for those traveling with dogs.
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Location
While the hotel is located on an industrial estate, the setting is surprisingly pleasant, offering ample parking and nearby leisure options such as a pub and a Greggs for casual dining. The location proves excellent for families and solo travelers alike, with convenient access to a diversity of destinations, whether attending family events, participating in local park runs, or embarking on a morning lakeside stroll.
Guests appreciate the hotel's accessibility to both local amenities and more distant attractions, making it an excellent stopover for those traveling between Newport and Cardiff or venturing further afield into west Wales. The helpful and friendly staff contribute to a clean and comfortable stay, underscoring the hotel's superb value for money.
Breakfast
Despite the overall positive feedback, a few guests noted limited breakfast variety, especially when it came to cooked options like eggs. Some recommend the addition of more premium or local products for improvement. Additionally, while the breakfast area can get busy during peak times, staff work diligently to replenish the food to maintain the standards.
Guests staying during special events, such as marathons, appreciated that breakfast service was adjusted to accommodate early schedules. While there was some mention of drawbacks like cross-contamination concerns or unsatisfactory beverage choices, these did not overshadow the general consensus: breakfast at this hotel is a high point, offering excellent value and a delightful start to the day.
Dinner
The breakfast experience generally impresses, providing an enjoyable start to the day with ample choice. However, the evening meal options are somewhat limited, often likened to a basic bar menu that includes pre-cooked or frozen items. Some diners suggest venturing to the conveniently located pub next door for a more varied dining experience. Overall, while the dinner offerings might not cater to every palate, they prove to be a convenient, family-friendly solution for those opting to dine in.
Rooms
Despite its many positives, a few guests mentioned minor drawbacks like the occasional noisy heating system, limited storage space, and some dated furniture. Some also experienced less comfortable sofa beds. On the whole, however, the rooms offer a clean, quiet, and functional environment that caters well to guests’ needs. Easy access via lifts, spacious parking, and friendly, accommodating staff further enhance the stay experience, cementing the hotel as a reliable choice for travelers seeking comfort and convenience at good value.
Beds
Cleanliness
Staff
Wi-Fi
Parking
Family
Families, including those with high anxiety or autistic children, benefit from the easy grab-and-go breakfast options, making morning routines hassle-free. Children especially enjoy the availability of pizza at any hour, ensuring that young appetites are satisfied. The hotel's pet-friendly nature is another highlighted feature, with guests appreciating the warm welcome for their dogs. This includes room facilities specifically allowing furry family members to join the stay and the convenience of a pet-friendly pub nearby.
Staff interactions receive positive remarks, with team members providing exceptional assistance and accommodating unique family needs. The cleanliness of the hotel and quiet environment adds to an overall relaxing stay, although the hotel's location in a business park limits safe walking areas. Nonetheless, Holiday Inn Express Newport serves as an ideal spot for frequent family visits, providing a reliable and family-friendly space for guests throughout the holiday period.
3 Star
While the breakfast selection could benefit from more variety, and the dining room may feel cramped during busy periods, these concerns do not detract significantly from the overall positive impression. The hotel's decor and standards align with what is expected of a typical Express Hotel, providing comfortable and clean accommodations. Though aspects such as the sofa bed could be improved, guests generally report satisfaction and express their intent to return when in the area. Holiday Inn Express Newport by IHG successfully delivers a good standard of service and facilities at a reasonable price, securing its reputation as an appealing choice for budget-conscious travelers.
Business
The rooms are noted for being spacious and comfortable, with proper air conditioning, clean facilities, and modern bathrooms, ensuring a relaxing and efficient stay. Whether it's a brief stop during travel or a longer business trip, the hotel provides great transport connections, making it easy for travelers to navigate around the area.
Guests appreciate the excellent value offered by the hotel, highlighting its good service and decent breakfast. The allowance of late check-outs gives business travelers the flexibility needed to complete work tasks peacefully. Overall, the Holiday Inn Express Newport successfully caters to the needs of professionals, making business travel effortless and more manageable.
Accessible
Dog Friendly
Upon arrival, furry guests receive a thoughtful goodie bag, filled with treats to ensure they feel at home. The hotel provides designated areas within the dining section, allowing guests to enjoy meals with their dogs close by, which is particularly appreciated during breakfast. Staff members are described as friendly and accommodating, often going above and beyond to ensure that both pets and their owners have a pleasant stay. They have even been known to store frozen dog food in their freezers, demonstrating their commitment to accommodating specific needs.
The presence of a pet-friendly pub next door adds to the appeal, offering varied dining options. However, there are a few challenges noted, such as the lack of dog waste bins and limited space in some dog-friendly areas. While some guests have raised concerns about the £30 charge for pets, many praise the hotel's overall welcoming atmosphere and conclude that it is an excellent option for those traveling with dogs.
No, Holiday Inn Express Newport by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Newport by IHG.
Yes, Holiday Inn Express Newport by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Newport by IHG.
No, Holiday Inn Express Newport by IHG doesn't have a gym.
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