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Summary of reviewsRooms Inn enjoys high praise for its convenient and accessible location, just a short walk from Newcastle's city center. It offers easy access to key destinations, including the Utilita Arena, St James' Park and the city's main train station. Guests appreciate its proximity to shops, restaurants and concert venues, all while being situated in a quieter area that provides a peaceful respite from the town's hustle and bustle. The location is further enhanced by easy access to public transportation and the availability of onsite parking.
The hotel offers a convenient grab-and-go breakfast included with the stay. While guests appreciate the practicality of the breakfast bags, some express disappointment in the lack of variety and absence of hot options. Nonetheless, the breakfast is seen as a functional solution that complements the budget-friendly nature of the accommodation.
Rooms Inn provides spacious, well-situated rooms that come with modern amenities and ample natural light, making for a comfortable stay. Guests often commend the cleanliness of the rooms, the comfortable beds and the friendly and helpful staff. However, some reviews mention that the hotel shows signs of wear and tear with outdated decor and maintenance issues such as peeling wallpaper and broken fixtures. Despite these drawbacks, many visitors find the accommodations satisfactory, especially given the budget-friendly prices.
The cleanliness of Rooms Inn receives mixed feedback. While many guests praise the rooms as clean and comfortable, there are reports of cleanliness issues, particularly in the hotel's hallways and common areas. Concerns such as dirty carpets, unpleasant odors and occasional issues in bathrooms suggest that these areas could benefit from more focused attention.
The staff at Rooms Inn is frequently highlighted for their friendliness and helpfulness, significantly contributing to the overall positive guest experience. Efficient check-ins and accommodating receptionists often leave a good impression, although there are occasional criticisms concerning specific staff members.
Free Wi-Fi is available but receives mixed reviews regarding its quality. Some guests find the connection satisfactory, while others report slow speeds and weak signals. Improving Wi-Fi reliability and speed could enhance overall guest satisfaction.
Parking at Rooms Inn is a notable advantage with free and secure facilities that guests find convenient. The ample parking space, including options for electric vehicle charging, is a well-received feature, contributing to the hotel's appeal.
In summary, Rooms Inn offers a convenient and comfortable stay with its excellent location, friendly staff and practical amenities. While there are areas for improvement, particularly in room updates and cleanliness, the hotel remains a practical and budget-friendly choice for travelers. Show more
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Guest House Taking Steps Towards Sustainability
This hotel is identified as an eco-friendly property. While specific details are not readily available, its inclusion in lists of eco-friendly accommodations suggests a commitment to some level of sustainable practices.
Cheap Guest House
This guesthouse provides exceptional value for money, offering clean and comfortable rooms. It's well-equipped and suitable for budget-conscious travelers seeking a pleasant stay.
3-Star Guest House
This inn offers exceptional value for money with clean, comfortable, and well-equipped rooms. It is a great option for budget-conscious travelers.
Room Types
Double RoomRooms feature a TV and facilities for making tea and coffee.
Twin RoomRooms feature a TV and facilities for making tea and coffee.
Superior Double RoomSuperior rooms also include a hairdryer, iron & ironing board. A flat-screen TV is also provided and some of the Superior rooms have air conditioning.
Single RoomSingle bedded room with en suite facilities, tea/coffee making facilities and a TV. Sleeps maximum of 1 person.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.
Family RoomProviding free toiletries, this family room includes a private bathroom with a bath and a hairdryer. The family room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit offers 3 beds.
Guest Reviews
7.3
Good
Location
Rooms Inn enjoys high praise for its convenient and accessible location. Situated just a short walk from Newcastle's city center, it offers easy access to a range of key destinations including the Utilita Arena, St James’ Park and the city's main train station. Visitors frequently commend its proximity to shops, restaurants and concert venues, making it an ideal base for both tourists and those attending events.
The hotel is not only centrally located but also has the advantage of being in a quieter area, providing a peaceful respite from the hustle and bustle of the town, while still being within walking distance of all essential amenities. Easy access to public transportation, the presence of nearby bus stops and the availability of onsite parking further enhance its appeal.
Additionally, guests find it convenient for various activities, from shopping in the city to attending sports events or concerts. Overall, it is recognized as a comfortable and practical choice with a location that strikes a good balance between convenience and tranquility.
Breakfast
Rooms Inn offers a convenient grab-and-go breakfast included with the stay. Guests appreciated the ease and practicality of this breakfast option, which typically features a yogurt, cereal bar, pastry, apple and juice. The breakfast bags, often described as healthy and adequate, were a handy addition, especially for those with busy schedules or early starts.
However, the reviews also highlighted some drawbacks. Many guests expressed disappointment in the lack of variety and the absence of hot options. The repetitive nature of the breakfast contents and occasional complaints about the quality, such as bruised apples or dry pastries, were noted. Despite these criticisms, the breakfast bag was generally seen as a thoughtful, functional solution that complemented the budget-friendly accommodation at Rooms Inn.
For those seeking a more substantial or varied breakfast, nearby cafes and restaurants might be a better alternative. Nonetheless, the grab-and-go breakfast remains a valued feature for its convenience and inclusion in the room price.
Rooms
Located conveniently, Rooms Inn offers a range of spacious, well-sized rooms that come with modern amenities and a delightful amount of natural light, making it a comfortable stay for guests. Guests appreciate the clean and tidy spaces with many rooms offering pleasing views and useful features like tea and coffee facilities. The beds are notably comfortable, the showers generally praised for their size and modernity and the hotel staff has received commendations for their friendliness and helpfulness.
However, the hotel shows evident signs of wear and tear with many rooms described as outdated and in need of refurbishment. Some guests noted issues with room temperatures, citing both uncomfortable heat and chilliness at various times. Cleanliness is a mixed bag; while many rooms are clean, others have been reported with dust, dirt and occasional mold. Maintenance concerns such as peeling wallpaper, stains and broken fixtures are recurring themes.
Despite these drawbacks, the hotel’s large rooms, budget-friendly prices and basic yet functional offerings satisfy many visitors’ needs, particularly for short stays. Some improvements and a general update could greatly enhance the overall guest experience, bringing the hotel closer to reaching its full potential.
Beds
Rooms Inn offers a range of beds in their accommodations that generally receive positive feedback from guests regarding comfort. Many visitors highlight the comfortable and cozy nature of the beds and pillows, making for a restful night’s sleep. Beds are often described as clean and accompanied by clean and comfortable bedding. For the most part, guests appreciate the quality and comfort of the beds and pillows, noting specifically that single beds tend to meet expectations well.
However, there are some mixed reviews. Some guests find the double beds small or uncomfortable for two adults. There are occasional mentions of thin, soft or lumpy pillows and in some instances, mattresses being either too hard or too soft. A few reviews mention issues such as creaky or old mattresses needing updates and some beds being too small or narrow.
Overall, if bed comfort is a priority, Rooms Inn generally delivers well, but there are varying experiences regarding the size and firmness of the beds and pillows. The staff appears responsive to addressing concerns, as shown by the quick fix of issues like blocked sinks. However, potential guests might want to check on specific details like bed size and firmness when booking, to ensure a match with their personal preferences.
Cleanliness
'Rooms Inn' offers a generally clean and comfortable stay, although experiences vary significantly among guests. Most visitors praise the rooms as being clean, spacious and comfortable with daily housekeeping maintaining a good standard. The towels and linen are usually clean and despite the dated decor in some areas, the facilities meet basic needs effectively.
However, there are consistent reports of cleanliness issues in the hotel's surroundings, particularly in hallways and common areas. Problems such as dirty carpets, dust, cobwebs and unpleasant odors from rooms were noted. Specific issues in bathrooms, including mould, dirty tiles and unsatisfactory grout cleanliness, suggest these areas could benefit from more focused attention.
Guests also encountered issues like stained carpets, bird excrement on curtains and occasional unpleasant smells of smoke and urine. Some reviews mentioned that despite the rooms being generally clean, they could sometimes feel musty and there were occasional lapses in thorough cleaning, resulting in dusty fixtures and unclean corners.
In summary, 'Rooms Inn' maintains a good standard of cleanliness in many areas, but there are notable inconsistencies that need addressing, especially regarding deeper cleaning and maintenance of communal spaces and bathrooms.
Staff
Rooms Inn enjoys a solid reputation of having a highly friendly and helpful staff, which significantly contributes to the overall guest experience. Numerous reviews highlight the staff's warmth and willingness to assist with frequent mentions of efficient check-ins, helpful maintenance and accommodating receptionists. The staff is praised for being exceptionally polite, cheerful and making guests feel welcome and taken care of. Noteworthy mentions include specific staff members such as Leanne and Lisa at reception, who went above and beyond to ensure guest satisfaction.
However, there are occasional criticisms regarding certain staff members, particularly the night porters, who were described as rude or unhelpful by some guests. Despite these few negative comments, the majority of the feedback underscores the positive attributes of the staff with many guests emphasizing the excellent customer service and the pleasant demeanor of most employees.
Overall, the staff's friendliness, professionalism and helpful attitude stand out as a key highlight of Rooms Inn, ensuring that most guests have a pleasant and welcoming stay.
Wi-Fi
Rooms Inn offers free Wi-Fi, which is a significant plus for budget travelers looking to stay connected. However, the quality of the connection can vary. Some guests reported that the Wi-Fi in their rooms was good, providing decent speeds and accessibility. Unfortunately, others experienced difficulties such as slow speeds, weak signals or even an inability to connect. While a few guests praised the Wi-Fi as good and functional, there were several complaints about poor connections, frequent disconnections and problematical access. Although the hotel provides complimentary internet access, improvement in the reliability and speed of the Wi-Fi would greatly enhance the overall guest experience.
Parking
Rooms Inn offers a notable advantage with its free and secure parking facilities, greatly appreciated by guests. The hotel provides ample parking space on-site, including hassle-free, protected and convenient options. Many reviewers highlight the secure and safe nature of the parking, emphasizing the excellent value provided by complimentary parking.
While some guests mentioned tight or limited parking spots, overall, the majority found parking to be ample and adequate. The on-site parking includes secure and large spaces, enhancing the convenience for those traveling with vehicles. Additionally, the proximity of parking to the hotel's location within easy walking distance from the center of Newcastle adds to the overall positive experience.
In essence, Rooms Inn successfully meets guests' parking needs with its accessible, plentiful and secure options, significantly contributing to the hotel's appeal as a convenient and economical choice.
EV charging stations
Rooms Inn offers convenient on-site electric car chargers, which many guests found valuable during their stay. The availability of EV charging stations was appreciated, particularly for those who needed to charge their hybrid vehicles at no additional cost. Guests highlighted the practicality of having free parking alongside accessible EV chargers. Despite these positives, there were a few issues, including chargers that either tripped out, didn't work or were slow, which caused some difficulties. Nonetheless, the presence of EV charging facilities was considered a brilliant and beneficial feature for eco-conscious travelers.
Luxury
Nestled conveniently, Rooms Inn offers a mix of experiences but leans towards comfort rather than luxury. Guests frequently praise the hotel for its lovely and fabulous rooms with some likening the room facilities to those of a five-star hotel. This is complemented by modern, well-equipped interiors that exceed expectations with some mentioning luxurious features and an ambiance that adds a special charm to the stay.
The complimentary breakfast options, ranging from cooked meals to grab bags, add a delightful touch and amenities like extra pillows and good-quality tea towels contribute to a pleasant experience. The free car parking and ample spaces available are also well-received perks, ensuring convenience for all guests.
However, it's important to manage expectations as the overall standard doesn't consistently meet high luxury criteria. Some areas appear dated and in need of an upgrade, especially the furniture and some interior elements. Occasional remarks point out that the hotel needs a facelift and better maintenance to match its pricing. Noisy surroundings and outdated decor such as shabby curtains contribute to the mixed impressions.
In summary, Rooms Inn provides comfortable, well-facilitated rooms that can feel luxurious, though guests should be aware that the ambiance and amenities may not always align with top-tier luxury standards.
No, Rooms Inn doesn't have any pool.
No, a spa isn't available at Rooms Inn.
No, Rooms Inn doesn't allow dogs.
No, parking facilities aren't available at Rooms Inn.