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Summary of reviewsThe Holiday Inn Newark International Airport is generally well-regarded for its convenience and practicality, especially for travelers with early morning flights or layovers. Its proximity to Newark International Airport, round-the-clock shuttle service and accessibility to train stations and long-term parking are key highlights. Guests often praise the hotel's clean, spacious and modern rooms equipped with comfortable beds, providing a pleasant and restful stay.
Staff service receives significant commendation with many travelers noting the friendly and accommodating demeanor of the team, which enhances the overall experience. Special mentions of staff members such as Kayla and the bartenders further highlight the positive interactions guests have with hotel personnel.
While the breakfast service has garnered mixed reviews, there are guests who found it delicious and convenient. However, criticisms about the lack of variety, quality and high cost are frequent. Dinner offerings are similarly mixed with some praising the quality and atmosphere, while others found it overpriced and the menu limited. But the consistent cleanliness of the rooms and efficient services like quick check-in/out, coupled with helpful staff, contribute to a generally pleasant stay.
Parking fees, which range from $19 to $22 per day, have been a point of contention with many guests feeling that parking costs should be included in the room rate. Communication regarding these charges could be clearer. However, this does not overshadow the hotel's other positive attributes.
Despite some criticisms, the overall impression of the Holiday Inn Newark International Airport is favorable, especially for short stays. Its convenient location, clean and comfortable rooms, efficient staff and shuttle service make it a practical choice for travelers passing through Newark International Airport. Show more
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Categories
Family Friendly Hotel
This hotel offers amenities suitable for families, such as a pool and on-site dining. Its proximity to the airport makes it a convenient option for families in transit.
Business Hotel
The Holiday Inn Newark International Airport offers spacious, clean rooms and is perfect for stopovers. It provides a convenient location near the airport and is suitable for business travelers needing a comfortable and accessible stay. It is a top-rated hotel for business travel.
Hotel with Parking
This hotel features a security-patrolled, hotel-owned car park with on-site self-parking for a daily fee. It provides a 24-hour free airport shuttle, marked disabled parking spaces, and on-site electric car charging stations, accommodating various vehicle types including RVs, buses, and trucks for a surcharge.
EV charging stations
Hotel with Gym
This hotel has a fitness center available for guests. This allows guests to maintain their fitness regime while travelling.
Hotel with EV Charging Stations
The Holiday Inn Newark International Airport North provides EV charging stations. The chargers are located on the east side of the hotel, against the building, past the parking gate entrance.
3-Star Hotel
This hotel is located near Newark International Airport and has been recently renovated. It provides dining options, an on-site fitness center, and comfortable rooms.
Accessible Hotel
Room Types
Standard Room with Two Queen BedsProviding free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 2 beds.
Standard King RoomOffering free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 1 bed.
Standard Queen RoomProviding free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room is air-conditioned and features a seating area with a TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 1 bed.
Standard RoomOffering free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This double room is air-conditioned and has a seating area with a TV, soundproof walls, a tea and coffee maker, a dining area, as well as a wardrobe. The unit has 1 bed.
Standard King Room with Mobility Accessible TubProviding free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This wheelchair accessible double room features air conditioning, a seating area with a TV and a toilet with grab rails. The unit offers 1 bed.
Double Room with Bath Tub - Disability Access Featuring free toiletries, this double room includes a private bathroom with a bath, a hairdryer and slippers. This wheelchair accessible double room has air conditioning, a seating area with a TV and a toilet with grab rails. The unit has 2 beds.
Guest Reviews
7.0
Good
Location
Located in close proximity to Newark International Airport, the Holiday Inn Newark International Airport offers a convenient spot for travelers, particularly those with early morning flights. Accessibility is a highlight with many guests appreciating the free and reliable shuttle service that operates 24/7 to and from the airport. The hotel's location is also advantageous for those needing easy access to the train station and long-term parking facilities.
The rooms are described as clean and spacious, providing a comfortable stay for short overnight visits. While the immediate surroundings of the hotel may lack shops and other facilities and some guests mentioned it feels a bit sketchy, the convenience of being near the airport outweighs these drawbacks for most travelers.
Additionally, the hotel’s staff receives positive remarks, contributing to the overall satisfactory experience. In summary, for those prioritizing proximity to Newark International Airport and efficient shuttle services, the Holiday Inn Newark International Airport stands out as a practical choice.
Breakfast
When evaluating the breakfast experience at the Holiday Inn Newark International Airport, reviews present a mixture of satisfaction and areas needing improvement. On the positive side, some guests found the breakfast to be delicious, convenient and served by friendly staff. Comments such as "breakfast was good" and "breakfast was amazing" highlight certain guests' contentment.
However, there are notable criticisms outweighing these positives. A recurring issue is the perceived lack of variety and insufficient quality of the breakfast offerings with several reviews mentioning limited selection and poor product quality. Guests frequently noted that the breakfast did not meet the standards expected of a three-star hotel, citing an absence of dairy products, cheese and pastries. Another recurring complaint is that the breakfast is considered overpriced with some guests feeling that $19 for limited options such as toast did not provide good value.
Issues with availability and inclusivity were also common. Some reviews indicated frustration over breakfast not being included for all guests despite expectations set by reservations and difficulties arose with specific terms like meal tickets and insufficient coffee provisions in rooms. Others mentioned logistical issues, such as breakfast starting too late for early travelers and inconsistencies in the included number of breakfasts per room reservation.
Overall, while certain guests found the breakfast service pleasant, there is a significant call for the hotel to expand and enhance its breakfast offerings to better meet guest expectations and offer a better value.
Dinner
Holiday Inn Newark International Airport offers a mixed dining experience. Guests appreciated the delicious food and found the atmosphere at the restaurant and bar to be fun and enjoyable. The bartender and the breakfast hostess were noted for their friendliness and helpful demeanor. While some guests praised the top-notch quality of the bar food and the great dishes served by cheerful staff, others found the restaurant's offerings to be overpriced and the menu choices limited. There were mentions of inconsistently warm food and specific negative experiences with certain dishes, such as soggy hamburgers.
Rooms
The rooms at Holiday Inn Newark International Airport have garnered high praise for their cleanliness, spaciousness and modern facilities. Guests frequently describe the rooms as large, comfortable and beautifully appointed, noting the comfy beds and overall quiet environment. Many have also highlighted the helpfulness of the friendly staff, contributing to a positive stay experience.
The hotel's recently renovated rooms were particularly appreciated by visitors who valued the updated amenities. Along with the well-maintained rooms, the convenience of an on-site restaurant and coffee shop added to the overall appeal. However, some guests did mention areas for improvement, such as older rooms and minor issues with room cleaning frequency.
Despite these few drawbacks, the overall consensus is that the rooms offer a comfortable and clean retreat, making them a reliable choice for those flying through Newark International Airport. The convenience of a shuttle service and easy check-in/check-out processes further enhance the guest experience.
Beds
The Holiday Inn Newark International Airport receives high praise for the comfort and quality of its beds. Guests consistently describe the beds as very comfortable, clean and even super comfortable. The spacious rooms add to the overall experience, offering both comfort and cleanliness close to the airport. Many guests highlight the combination of comfortable beds and pillows, ensuring a good night's sleep. While one review did note a bed with metal projections, the majority of feedback underscores the satisfaction with the bed quality and room size. Overall, the beds at this hotel stand out as a defining feature of a pleasant stay.
Cleanliness
Holiday Inn Newark International Airport receives mixed reviews regarding cleanliness and comfort, yet stands out primarily for its positive aspects. Guests frequently praise the hotel's cleanliness, noting that everything appears to be clean and the rooms are consistently described as very clean and comfortable. These clean accommodations, coupled with a great bar and food, make it a suitable choice for short airport stays.
In particular, guests commend the hotel for being clean, comfortable and offering efficient services such as quick check-in and responsive staff, contributing to a generally pleasant stay. The hotel is also appreciated for its quiet rooms and the convenience of a free shuttle service to the airport.
However, some reviews highlight issues that need attention. Concerns were raised about the cleanliness of public areas, inconsistent daily room cleaning and specific instances of unclean bathrooms and dirty coffee machines. Guests also noted issues with room conditions such as noisy air conditioning units, inadequate shower pressure and poorly functioning curtains.
Despite these drawbacks, the overall impression suggests that Holiday Inn Newark International Airport offers clean, comfortable accommodations with efficient staff and a convenient location near the airport.
Staff
Upon reviewing the experiences shared by guests of the Holiday Inn Newark International Airport, it becomes clear that the staff play a significant role in shaping visitors' stays. The majority of guests recount positive interactions with the team, highlighting their service-minded approach and competence. Many travelers appreciated the warm and friendly demeanor of the staff, often singling out individuals for their exceptional customer service. The shuttle service stands out as efficient and the bartenders are frequently mentioned for their helpful and pleasant nature.
However, not all experiences were positive with some guests mentioning moments of unprofessionalism or ambivalence, especially at the front desk. Despite these occasional criticisms, the overwhelming sentiment revolves around the kind and accommodating nature of the staff. Specific mentions of helpful receptionists such as Kayla and bartenders enhance the perception of personalized and attentive service. Overall, the staff's friendliness and willingness to assist often leave a lasting impression, fostering a generally positive evaluation of the hotel's service quality.
Parking
The Holiday Inn Newark International Airport seems to receive mixed reviews regarding its parking fees. Guests frequently commented on the cost, which ranges from $19 to $22 per day, some considering it excessive given the hotel's dedicated parking lot. Several reviewers expressed that they felt parking should be included in the overall hotel price, rather than being an additional charge. Despite being paying guests, individuals were frustrated about having to incur extra fees for parking their cars. Additionally, some guests reported unexpected charges and felt the communication about parking costs could be clearer. While this aspect seems to be a notable concern, the feedback majorly circles around the price and unexpected charges.
3 Star
Holiday Inn Newark International Airport offers a moderately convenient option for travelers needing a short stay. While some guests feel the hotel does not fully meet the standards of a three-star establishment, it proves to be a serviceable choice in urgent situations. The cost might seem steep to certain visitors; however, pricing perceptions can vary based on personal expectations. Despite a range of average to below-average star ratings, the hotel manages to provide an acceptable experience for those with immediate accommodation needs.
No, Holiday Inn Newark International Airport doesn't have any pool.
No, a spa isn't available at Holiday Inn Newark International Airport.
No, Holiday Inn Newark International Airport doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Newark International Airport.
Yes, Holiday Inn Newark International Airport has a gym.