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Summary of reviewsThe Courtyard by Marriott Newark Downtown is highly regarded for its prime location, particularly benefiting concertgoers and sports fans attending events at the adjacent Prudential Center. Its proximity to Newark Penn Station and the airport adds to the hotel's convenience for travelers.
Guests consistently commend the hotel for its clean and spacious rooms, comfortable lounge area and accessible parking. The staff is frequently praised for their friendliness, helpfulness and exceptional service, contributing significantly to a positive guest experience. The interior of the hotel is described as secure and welcoming, despite less favorable comments about the external surroundings.
While the breakfast offerings receive mixed reviews with highlights on delicious breakfast sandwiches, the limited selection and absence of included breakfast are noted drawbacks. However, the cleanliness and comfort of the rooms overshadow these concerns with many guests mentioning the updated interiors, comfortable beds and effective air conditioning.
The hotel's meticulous cleanliness extends to both rooms and common areas, reinforcing a pleasant stay environment. The staff, from reception to room service, consistently receive high marks for their courteous and accommodating nature. Individual staff members, such as Kawana and Jenuel, have left particularly positive impressions.
Beds are generally comfortable, contributing to a restful stay despite a few comments on bed size and quality. As a three-star establishment, the hotel provides a reliable and straightforward experience with a good level of cleanliness and service. It lacks certain amenities like a pool and on-site dining options, presenting minor inconveniences along with occasional administrative hiccups.
Overall, the Courtyard by Marriott Newark Downtown excels in providing a comfortable, clean and conveniently located stay with a friendly and helpful staff, making it a popular choice among travelers, especially those visiting the Prudential Center. Show more
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Categories
Hotel with Gym
The Courtyard by Marriott Newark Downtown offers a fitness center for guests looking to maintain their workout routine. It provides essential equipment for a good workout session.
3-Star Hotel
Offers a convenient location near Essex County College. It provides comfortable accommodations and standard amenities suitable for a business or leisure trip.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel near Nightlife Spots
Accessible Hotel
Room Types
King Room with One Kind bed and Sofa Bed This room features a refrigerator and cable TV.
Queen Room with Two Queen BedsThis room features a refrigerator and cable TV.
King Suite with Sofa BedThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The suite's kitchenette is available for cooking and storing food. The suite is furnished with a desk and a seating area and provides a sofa and heating. The unit offers 2 beds.
King Studio Suite with Sofa BedThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath or a shower and a hairdryer. The suite is furnished with a desk and a seating area and offers a tea and coffee maker and a sofa. The unit offers 2 beds.
King Room with Sofa Bed - Hearing AccessibleThe spacious air-conditioned double room features a tea and coffee maker, a sofa and heating. The unit has 2 beds.
Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing AccessibleAir conditioning, a tea and coffee maker and heating are available in this spacious double room. The unit has 2 beds.
King Room with Sofa Bed and Adapted Tub - Mobility and Hearing AccessibleThe spacious air-conditioned double room provides a tea and coffee maker, a sofa and heating. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Courtyard by Marriott Newark Downtown boasts an ideal location for those attending events at the Prudential Center, making it a top choice for concertgoers and sports fans. Situated right next to this major venue, guests almost don't need to step outside to access their events. The proximity to Newark Penn Station, just a 15-minute walk away, further enhances the hotel's convenience for travelers and the closeness to the airport adds an extra layer of accessibility.
The hotel features clean, spacious rooms and a comfortable lounge area, providing a pleasant stay for guests. Parking is straightforward and there are numerous dining options within walking distance, making it easy to grab a bite before or after events. The friendly and helpful staff, noted for their exceptional service, contribute positively to the guest experience.
While the external surroundings of the hotel may not be the most appealing, the internal atmosphere is secure and welcoming. The cleanliness of the rooms is generally commendable, although there were occasional remarks about the carpet's cleanliness. In sum, the Courtyard by Marriott Newark Downtown excels in location, particularly for those with plans at the Prudential Center, paired with comfortable amenities and reliable service.
Breakfast
'Courtyard by Marriott Newark Downtown' offers a breakfast that has received mixed feedback from guests. On the positive side, guests have found the breakfast to be delicious with good breakfast sandwiches standing out. However, there are several drawbacks noted by patrons. Breakfast options appear limited and the selection isn't expansive enough to cater to all dietary needs, particularly for those requiring gluten-free choices. Additionally, guests have mentioned that breakfast isn't included in the stay, which is a point of contention given the high hotel costs. There have been reports of considerable wait times and the on-site food area was described as more akin to a small Starbucks outlet with minimal offerings such as small packs of cereal at high prices. This limited selection and accessibility have led to some dissatisfaction among guests seeking a more comprehensive breakfast experience.
Rooms
The rooms at Courtyard by Marriott Newark Downtown receive considerable praise for their cleanliness and comfort. Many visitors appreciated the rooms being well equipped and quite spacious, often highlighting the comfortable beds and effective AC, especially during hot weather. Guests found the interior to be updated and beautiful, contributing to a pleasant stay. The hotel's proximity and connection to the arena is a notable convenience. General reviews indicate that the rooms are as depicted in pictures, reassuring potential visitors of their expectations. While most feedback is positive, a minor issue like the lack of USB connectors was mentioned, as well as an isolated incident with smoke smell necessitating managerial intervention. Overall, the hotel is recognized for its spacious, clean rooms and accommodating environment, making it a reliable choice for travelers.
Beds
The beds at Courtyard by Marriott Newark Downtown generally receive positive remarks from guests. Many reviewers have described the beds as comfortable and even extremely comfortable, ensuring a good night's sleep. There are mentions of two large French beds, contributing to the variety of options available. While some guests found the bed sizes smaller than expected and a few mentioned average quality or discomfort, the majority of reviews leaned towards praising the overall coziness and comfort of the sleeping arrangements.
Cleanliness
The Courtyard by Marriott Newark Downtown consistently impresses guests with its high standards of cleanliness. Reviewers frequently highlight the spotless rooms and well-kept hotel property. Visitors appreciate the tidy and spacious accommodations with many noting the hotel's proximity to the Prudential Arena as a significant advantage. The hotel is described as clean, comfortable and orderly, providing a welcoming environment for travelers. Guests also commend the helpful and friendly staff who contribute to a pleasant stay. The hotel's furnishings and amenities, including a comfortable desk and a relaxing foyer area, further enhance the overall experience, making it a popular choice for both short visits and longer stays.
Staff
The Courtyard by Marriott Newark Downtown boasts a well-regarded staff that draws consistent praise from its guests. The team is frequently described as very nice, extremely friendly and genuinely helpful. Many guests highlighted the warmth and friendliness of the attendants, adding that the staff are not only polite but also knowledgeable about their roles. Specific mentions of Kawana and Jenuel indicate outstanding individual experiences, adding a personal touch to the overall positive impression. The reception and room service teams were noted for their impeccable service and the cleaning staff received excellent feedback for maintaining cleanliness. Management also appears compassionate and accommodating, particularly in situations requiring sensitivity, such as a COVID-19 diagnosis. Despite a single mention of the staff not being necessarily friendly, the overwhelming sentiment is that the staff's friendliness and helpfulness significantly enhance the guest experience at the hotel.
3 Star
Courtyard by Marriott Newark Downtown offers a generally positive experience with friendly and respectful staff, making it an appealing option for many travelers. The hotel is conveniently located near concert venues and various businesses, making it easy for guests to explore the area. The property upholds a good standard of cleanliness and service, suitable for its three-star rating. However, several guests noted the lack of amenities such as a pool, restaurant and kid-friendly dining options, which could be a downside for some. Additionally, minor inconveniences like the absence of an elevator from the parking facility to the main floor and occasional administrative issues like booking discrepancies were mentioned. Despite some shortcomings, the accommodation is praised for being a solid and clean option for a straightforward stay.
No, Courtyard by Marriott Newark Downtown doesn't have any pool.
No, a spa isn't available at Courtyard by Marriott Newark Downtown.
No, Courtyard by Marriott Newark Downtown doesn't allow dogs.
No, parking facilities aren't available at Courtyard by Marriott Newark Downtown.
Yes, Courtyard by Marriott Newark Downtown has a gym.