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Summary of reviewsThe Holiday Inn Express & Suites Wilmington-Newark by IHG consistently receives positive reviews, particularly highlighted by its exceptional location and outstanding amenities. Strategically positioned near major highways like I-95 and Route 95, it provides seamless accessibility for travelers visiting Wilmington, Newark, or the University of Delaware. The hotel is surrounded by a variety of restaurants, malls, and convenience stores, including the Christiana Mall, offering diners and shoppers plentiful options and further enhancing its allure as a central and convenient lodging option.
A standout feature is the hotel's renowned breakfast, often exceeding guest expectations. The diverse spread includes hot dishes such as omelets, scrambled eggs, and pancakes, all complemented by round-the-clock complimentary coffee. The dedicated staff contribute to an organized and welcoming dining environment, making breakfast a memorable start to the day.
Guest rooms are frequently praised for their cleanliness, spaciousness, and modern furnishings, creating a comfortable and stylish atmosphere. Ample room and thoughtful amenities such as multiple USB ports and pristine bathrooms add to the overall comfort – features that accommodate families and solo travelers alike. The hotel maintains the high standards expected from the Holiday Inn brand, with guests frequently commending the quality of both the available food and room amenities.
In terms of cleanliness, the hotel is consistently noted for its immaculate condition, from common areas to individual rooms. A friendly and attentive staff complements this, contributing significantly to the pleasant and inviting atmosphere of the property. Whether interacting with front desk personnel or housekeepers, guests highlight the staff's warm and supportive nature, underscoring their dedication to providing exceptional service.
The indoor pool and hot tub further enhance the guest experience, especially for families. Clean, spacious, and regularly maintained, these amenities are appreciated by both adults and children looking for leisure and relaxation options. The combination of these facilities, a solid fitness room, and accommodating service solidifies the hotel as a family-friendly choice.
Overall, the beds receive specific praise for their exceptional comfort, including firm and soft pillow options to match personal preferences. The comfort provided makes for restful nights, sometimes causing guests to forgo breakfast. This, combined with the overarching spaciousness and cleanliness, makes for a reliable and satisfying experience, ensuring guests leave with positive impressions and plans to return.
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