The staff at Trump International New York received overwhelmingly positive reviews from guests. Many guests noted that the staff, from the front desk to housekeeping to the spa, were all wonderful and amazing. Some guests even mentioned specific staff members who went above and beyond, such as James and Jesus. Exceptional customer service, professionalism and friendliness were also commonly mentioned. Guests appreciated that the staff were attentive and accommodating, making sure they had everything they needed from start to finish. A few negative reviews were noted, but they were far outweighed by the positive comments. Overall, it seems clear that the staff at Trump International New York are a highlight of the hotel experience.