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Summary of reviewsBest Western Plus Soho Hotel receives high praise for its prime location in the lively Lower Manhattan, surrounded by iconic neighborhoods like Soho, Chinatown, Little Italy, and Tribeca. Guests frequently commend its proximity to major subway lines, allowing easy access to both uptown and Brooklyn for convenient sightseeing. Despite its bustling surroundings, the hotel offers a quiet retreat with modern amenities and comfortable accommodations, enhancing its appeal to both leisure and business travelers.
Reviews consistently highlight the hotel's cleanliness and friendly staff, making it an inviting and well-maintained environment. Rooms are described as clean, spacious, and stylishly designed, offering essential amenities and comfortable beds that ensure a restful experience. Although some guests mention minor issues such as small storage spaces or occasional noise, the overall impression is positive.
Breakfast at the hotel is generally well-received, offering a mix of American and continental options with consideration for dietary restrictions. While some guests suggest improvements in variety, the breakfast is appreciated for its quality and value, contributing to a convenient start to a day of exploring New York City.
Guests laud the staff for their friendliness and eagerness to assist, which enhances the overall experience. The reception team is noted for their efficiency and helpfulness, with special mention of team members like Nicole, Sasha, and Erika adding a personalized touch to the service.
Amenities such as complimentary Wi-Fi, although receiving mixed reviews, add to the convenience, as do the 24-hour coffee and tea offerings. The hotel's gym facilities are compact yet sufficient, allowing guests to maintain fitness routines during their stay.
Overall, Best Western Plus Soho Hotel provides great value for money, aligning well with American mid-range standards. Despite some minor critiques regarding aspects like wardrobe space and check-in timings, the hotel remains a popular choice for travelers seeking comfort, convenience, and affordability in the heart of New York City. Show more
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3-Star Hotel
Located in the vibrant Soho/Chinatown area, this Best Western offers a balance of location, quality, and price. Guests appreciate its proximity to shopping, dining, and cultural attractions, along with its clean and modern rooms.
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Room Types
Queen Suite with Mobility Accessible TubFeaturing a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a bath and a hairdryer. This wheelchair accessible suite features a tea and coffee maker, a seating area with a flat-screen TV and a toilet with grab rails. The unit offers 2 beds.
Queen RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 1 bed.
Queen Room with mobility Accessible TubProviding free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room features parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 1 bed.
Queen Room with Mobility Accessible Roll-In ShowerThe double room offers a private entrance, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.
Standard Double Room with Two Double BedsFeaturing free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The quadruple room has parquet floors, a seating area with a flat-screen TV with streaming services, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 2 beds.
Guest Reviews
8.7
Very Good
Location
Nestled in the vibrant heart of Lower Manhattan, Best Western Plus Soho Hotel boasts a prime location that's consistently praised by its guests. The hotel sits at the crossroads of some of New York City's most iconic neighborhoods, including Soho, Chinatown, Little Italy, and Tribeca, making it an ideal base for exploring the cultural tapestry of the city. Guests highlight the hotel's close proximity to several subway lines, particularly the Canal Street metro, which provides effortless access to both uptown and Brooklyn, making citywide sightseeing a breeze.
The area surrounding the hotel teems with life, offering a lively mix of restaurants, cafes, and shops, all within walking distance. With the Brooklyn Bridge and Financial District just a short stroll away, the location caters to both leisure and business travelers. Despite its central position, the hotel ensures a quiet retreat with its modern amenities and extremely comfortable accommodations.
Visitors frequently commend the hotel's cleanliness and the friendliness of its staff, which complement the strategic location. With easy connections to major city attractions and the added convenience of local amenities, Best Western Plus Soho Hotel represents great value amidst the hustle and bustle of New York City.
Breakfast
The breakfasts at Best Western Plus Soho Hotel receive a mixed but generally positive reception from guests. Many reviewers appreciate the varied and plentiful selections, describing the breakfast as complete and satisfying. There is mention of a nice mix of American and continental options, featuring typical offerings like eggs, bacon, pastries, and fruits. Guests also note the availability of gluten-free choices, which is a plus for those with dietary restrictions. The breakfast is frequently noted as being good value for money, included in the price, and often exceeds expectations with friendly staff ensuring a pleasant start to the day.
However, some guests point out that the breakfast can be repetitive and suggest improvements in terms of variety and quality, with room for more fresh and less processed items. The use of disposable plates and cutlery is also remarked upon negatively. Nonetheless, overall impressions highlight breakfast as a convenient and welcome addition, with the hearty servings being ideal for fueling a day of exploring New York City.
Rooms
The Best Western Plus Soho Hotel offers a blend of modernity and comfort amidst the vibrant surroundings of New York City. Guests frequently praise the rooms for their clean, spacious, and attractively designed aspects, which strike just the right balance of comfort and functionality for a city known for compact living spaces. Despite being on the smaller side by some standards, many travelers find the rooms well-equipped with amenities such as Netflix, modern furnishings, and cozy beds that ensure a restful experience. The hotel's layout makes clever use of space, accommodating guests with practical necessities without compromising on comfort.
The newly renovated rooms come across as more spacious compared to typical New York standards. The well-maintained environments and fresh towels provided daily contribute to a comfortable stay. The hotel’s location is perfect for tourists looking to explore nearby Chinatown, the financial district, and Tribeca, offering convenience along with a clean, quiet haven to return to after a busy day.
However, some guests note concerns about the hotel's smaller storage spaces and occasional noise from nearby mechanical equipment, hinting that soundproofing could be better. There are reports of minor issues with the air conditioning and limited sugar-free breakfast options, yet the overall impression remains positive with friendly staff and great room service. Despite a few shortcomings, the hotel provides an excellent choice for travelers seeking a modern stay in the heart of New York City.
Beds
The beds at the Best Western Plus Soho Hotel are consistently praised for their comfort, offering guests a restful and relaxing stay. Reviewers frequently highlight the beds as being very comfortable, with many noting them as extremely or super comfortable, contributing to a good night's sleep. The rooms are described as beautiful, equipped with quality bedding and plenty of pillows, enhancing the overall comfort level. The hotel receives commendations for clean and cozy mattresses, although a few guests mention specific issues, such as beds being high, small, or mattresses too firm. Despite minor critiques, the general sentiment is that the beds at this hotel provide a welcoming and satisfying rest for travelers.
Cleanliness
Tucked away in the vibrant heart of Soho, the Best Western Plus Soho Hotel impresses travelers with its modern design and exceptional cleanliness. Guests frequently praise the establishment for its spotless rooms and facilities, which appear new and well-maintained. With meticulous daily cleaning, the hotel ensures an inviting and hygienic environment that enhances the comfort of every visitor. The rooms are described as cozy and well-equipped, inviting relaxation after a day exploring the city. Guests appreciate the effort that goes into maintaining a clean, quiet, and contemporary space.
The hotel staff is consistently noted for their friendliness and attentiveness, contributing to a smooth and welcoming stay. The property's location is another highlight, offering convenient access to nearby attractions and transportation options. Coupled with a better-than-expected breakfast and excellent value for money, the Best Western Plus Soho Hotel offers a commendable retreat for those seeking a tidy and pleasant base in Manhattan.
Staff
The reviews for the Best Western Plus Soho Hotel highlight an impressively positive guest experience with the hotel's staff. Guests frequently remarked on the staff's exceptional friendliness, professionalism, and willingness to assist. From the moment of arrival, guests felt welcomed by a team that was consistently described as accommodating, attentive, and eager to help. The reception staff were particularly noted for their efficiency and cordiality, often going above and beyond to assist with luggage storage and other requests. Numerous guests appreciated the staff's constant availability and their thoughtful service, which contributed to a pleasant and hassle-free stay. Whether at the front desk or during breakfast, encounters with staff were consistently positive, with many guests expressing gratitude for the staff's kindness and their role in enhancing the overall experience. Nicole, Sasha, Erika, and other team members received special mention for their superb contribution to a memorable experience.
Wi-Fi
For those visiting the Best Western Plus Soho Hotel, the experience appears to be a mixed bag when it comes to the Wi-Fi service. Many guests reported a strong and reliable Wi-Fi connection throughout the hotel, noting it as a positive feature to enhance their stay. However, others encountered issues with instability and difficulty connecting, which detracted from their experience.
On a brighter note, the hotel offers the added comfort of complimentary coffee and tea available 24 hours in the lobby, creating a welcoming atmosphere for guests to relax at any time of day. While there were mixed reviews about the Wi-Fi service, the hotel's cleanliness and efforts of courteous staff members left a positive impression on visitors, contributing towards an overall comfortable and relaxed stay.
Gym
Nestled in the vibrant heart of SoHo, the Best Western Plus Soho Hotel offers a convenient accommodation with a variety of amenities, including its gym facilities. This exercise space, while compact, comes well-equipped, catering to those who prioritize fitness during their stay. Guests can find cardio machines and weights available, serving the essential workout needs effectively. The gym's accessibility is noteworthy, as it remains open around the clock, providing flexibility for those who prefer early morning or late-night sessions. Cleanliness is a standout feature, ensuring an inviting and pleasant workout environment. Though the weight training options might be somewhat limited, the overall functionality and sufficiency of the equipment make it a practical spot for maintaining fitness routines during travel. With friendly staff enhancing the experience, this little gym adds a positive touch to the hotel’s offerings.
3 Star
The Best Western Plus Soho Hotel offers great value for money, especially for those navigating the often steep accommodation prices in New York City. Guests appreciate the clean rooms and overall quality of the hotel, which aligns well with typical American mid-range standards. Despite being advertised as a four-star hotel by some platforms, visitors commonly describe it as a solid three-star option, noting both its reasonable pricing and the quality of amenities provided. Breakfast is included, making it an attractive choice for budget-conscious travelers considering the city's food expenses. However, guests do highlight some areas for improvement, such as the absence of a wardrobe in the rooms—only a small coat rack is available, which can be impractical for those with substantial luggage. The check-in and check-out timings (3:00 pm and 11:00 am, respectively) are found to be slightly inconvenient. Additionally, the loud doors can be a minor disturbance. Overall, with a few compromises, the hotel remains a popular option for its price-performance ratio in the heart of New York City.
No, Best Western Plus Soho Hotel doesn't have any pool.
No, a spa isn't available at Best Western Plus Soho Hotel.
Yes, Best Western Plus Soho Hotel welcomes dogs.
No, parking facilities aren't available at Best Western Plus Soho Hotel.