Aloft New Orleans Downtown
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Summary of reviewsAloft New Orleans Downtown enjoys a stellar reputation among guests, especially for its prime location in the heart of New Orleans. Situated just a short walk from the French Quarter and Bourbon Street, the hotel's central position allows easy access to key attractions, dining, nightlife and Canal Street. Visitors consistently praise the convenience of being able to explore the city on foot while appreciating the hotel's tranquil atmosphere away from the hustle and bustle of the nightlife. Additionally, the hotel offers superb city views and spacious rooms that enhance the overall experience.
Rooms at Aloft New Orleans Downtown are frequently noted for their modern design, cleanliness and comfort. Guests appreciate the large, cozy spaces with corner rooms offering particularly impressive views. The beds are a standout feature, widely reported as being extremely comfortable with many guests remarking on their spaciousness and quality. The bathrooms also receive commendations for their cleanliness and the ease of requesting fresh towels. However, minor issues such as occasional lingering damp smells, malfunctioning bathroom lighting and missed amenities like hand soap have been noted and present opportunities for improvement.
Cleanliness throughout the hotel is a key highlight with numerous reviews emphasizing its immaculate condition. The modern decor and well-maintained facilities contribute to a clean and comfortable environment, greatly enhancing guest satisfaction. Despite occasional issues like dirty carpets or minor housekeeping lapses, the overall feedback reflects a meticulously kept establishment.
The staff at Aloft New Orleans Downtown largely receive glowing reviews for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. Descriptions such as friendly, amazing and accommodating dominate the feedback, underscoring a significant effort towards guest satisfaction. Specific staff members like Floyd, the valet and Anitra, the front desk manager, are frequently praised for their exceptional service. Although a few instances of rudeness were mentioned, the overall sentiment remains positive.
However, breakfast at the hotel falls short of guests' expectations. Many are surprised by the lack of complimentary breakfast and the limited, expensive options available. This area is identified as needing considerable improvement to better match the hotel’s overall high quality.
Parking receives mixed reviews, primarily due to the high costs associated with the on-site valet service, though some find the pricing reasonable due to the downtown location. Guests suggest nearby parking garages as practical alternatives for those wishing to avoid valet fees.
In summary, Aloft New Orleans Downtown is celebrated for its superb location, clean and spacious rooms and friendly staff, contributing to a highly favorable overall experience for guests. The beds, in particular, stand out for their comfort. However, the breakfast service and parking features present areas for potential enhancement.
Categories
Rooms at Aloft New Orleans Downtown are frequently noted for their modern design, cleanliness and comfort. Guests appreciate the large, cozy spaces with corner rooms offering particularly impressive views. The beds are a standout feature, widely reported as being extremely comfortable with many guests remarking on their spaciousness and quality. The bathrooms also receive commendations for their cleanliness and the ease of requesting fresh towels. However, minor issues such as occasional lingering damp smells, malfunctioning bathroom lighting and missed amenities like hand soap have been noted and present opportunities for improvement.
Cleanliness throughout the hotel is a key highlight with numerous reviews emphasizing its immaculate condition. The modern decor and well-maintained facilities contribute to a clean and comfortable environment, greatly enhancing guest satisfaction. Despite occasional issues like dirty carpets or minor housekeeping lapses, the overall feedback reflects a meticulously kept establishment.
The staff at Aloft New Orleans Downtown largely receive glowing reviews for their friendliness and helpfulness, contributing to a warm and welcoming atmosphere. Descriptions such as friendly, amazing and accommodating dominate the feedback, underscoring a significant effort towards guest satisfaction. Specific staff members like Floyd, the valet and Anitra, the front desk manager, are frequently praised for their exceptional service. Although a few instances of rudeness were mentioned, the overall sentiment remains positive.
However, breakfast at the hotel falls short of guests' expectations. Many are surprised by the lack of complimentary breakfast and the limited, expensive options available. This area is identified as needing considerable improvement to better match the hotel’s overall high quality.
Parking receives mixed reviews, primarily due to the high costs associated with the on-site valet service, though some find the pricing reasonable due to the downtown location. Guests suggest nearby parking garages as practical alternatives for those wishing to avoid valet fees.
In summary, Aloft New Orleans Downtown is celebrated for its superb location, clean and spacious rooms and friendly staff, contributing to a highly favorable overall experience for guests. The beds, in particular, stand out for their comfort. However, the breakfast service and parking features present areas for potential enhancement.
Dog Friendly Hotel
Aloft is pet-friendly with no additional fee for up to two pets under 40 lbs, offering treats, beds, and bowls. A park is conveniently located nearby for walks.
Hotel with Parking
Aloft New Orleans Downtown offers both valet parking and an onsite car park, providing guests with different parking options.
EV charging stations
Hotel with EV Charging Stations
Aloft New Orleans Downtown features four Tesla Destination Charging Stations with a maximum rate of 8kW. These charging stations are complimentary for hotel guests, making it a convenient option for Tesla owners.
3-Star Hotel
Located downtown, this modern hotel offers stylish accommodations and a vibrant atmosphere. Guests can enjoy its central location, on-site bar, and fitness center.
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Guest Reviews
Aloft New Orleans Downtown boasts a superb location in the heart of New Orleans. Perfectly situated in the Downtown NOLA area, it is a mere 5 minutes' walk from the vibrant French Quarter and Bourbon Street. This central position offers easy access to many of the city’s key attractions, including restaurants, nightlife and Canal Street, making it highly convenient for tourists. Guests appreciate the ability to walk to their desired destinations, concert venues and the lively French neighborhood while enjoying the hotel's peaceful atmosphere away from the bustling nightlife. The hotel is frequently praised for both its excellent location and its cleanliness with staff receiving accolades for their helpfulness. The position of the hotel not only facilitates easy exploration of the city but also ensures a pleasant stay with large rooms and great views.
Guests' reviews of the breakfast at Aloft New Orleans Downtown highlight that the breakfast offerings do not match the overall high quality of the hotel. Several guests were surprised to find that breakfast was not complimentary and noted the limited options available. Some guests were disappointed by the need to pay for breakfast, describing it as meager and expensive. Offering a voucher worth $10 for the snack corner did not alleviate their dissatisfaction. A few mentioned confusion upon arrival, as they were under the impression that breakfast was included in their booking, only to be told otherwise. Overall, the breakfast experience did not meet guests' expectations and was seen as an area needing improvement.
Aloft New Orleans Downtown offers an array of spacious, clean and comfortable rooms that cater to various guest preferences. Many reviewers praised the rooms for being large and cozy with some featuring street views of Canal Street. Guests were delighted with the modern design and found the beds surprisingly comfortable. Corner rooms in particular were noted for their ample space and impressive views. The location of the hotel received high marks for its proximity to Canal Street and the French Quarter, making it convenient for exploring the city.
Bathrooms were commended for their cleanliness and guests appreciated the ease of requesting towel replacements as needed. Despite the many positives, some rooms had minor issues such as a lingering damp smell, malfunctioning bathroom lighting or occasional missing amenities like hand soap and body wash. A few guests encountered problems with cleanliness, including discovering items left by previous occupants and outdated carpets.
Overall, Aloft New Orleans Downtown excels in providing clean, modern and spacious accommodations with convenient city access, though it could improve by addressing occasional maintenance and housekeeping lapses.
The beds at Aloft New Orleans Downtown generally receive high praise from guests for their comfort and spaciousness. Many reviews highlight the beds as being very comfortable with some specifically noting the large size, often described as super kingsize. The beds are consistently mentioned as one of the standout features of the rooms, contributing significantly to the overall positive experience. While one mention hints at variability in mattress quality, the overwhelming consensus emphasizes the excellent comfort of the beds, making for a relaxed and restful stay.
Aloft New Orleans Downtown stands out for its exceptional cleanliness with numerous reviews highlighting the hotel's immaculate condition. Guests often describe the hotel as very clean and contemporary, appreciating its modern and clean decor. The rooms consistently receive praise for their cleanliness and comfort, described as clean, neat and pleasant. Both the cleaning service and check-in service are highly regarded, contributing to an overall positive experience.
The hotel's central location adds to its appeal, making it a convenient choice for visitors. Despite a few isolated incidents such as dirty carpets and an issue with a lobby bathroom, the vast majority of feedback underscores the outstanding cleanliness and comfort. This consistency in cleanliness, combined with a friendly staff and well-kept facilities, makes Aloft New Orleans Downtown a favorable option for travelers seeking a clean and comfortable stay in a prime location.
The staff at Aloft New Orleans Downtown have garnered a mix of feedback with an overwhelming emphasis on their friendliness and helpfulness. Descriptors like friendly, amazing, great and accommodating feature prominently in reviews with guests often highlighting the southern hospitality vibe. Staff members are noted for being attentive to needs, motivated, always smiling and courteous, contributing positively to the guest experience. Specific mention was made of Floyd, the valet man, who was described as helpful and the front desk manager Anitra, who was considered an absolute gem. However, there were some instances where certain staff members were perceived as rude and unwelcoming, particularly at the front desk and security. Despite these occasional criticisms, the general sentiment points toward a staff that is largely pleasant, accommodating and dedicated to enhancing the guest experience.
Parking at Aloft New Orleans Downtown garners mixed reviews from guests. While on-site parking is limited to a valet service, many find the costs associated with this option to be quite high, typically around $43 to $45 per night. However, some find the pricing to be acceptable given the hotel's location in downtown New Orleans. Convenient parking alternatives exist in adjacent garages, which can be a practical choice for those looking to avoid the valet fees or experience. The valet service itself can sometimes feel disorganized and cramped with some guests noting the need to call down ahead for vehicle retrieval. Overall, while the parking experience at Aloft New Orleans Downtown can be costly, the availability of neighboring parking facilities offers some relief.
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Location
Breakfast
Rooms
Bathrooms were commended for their cleanliness and guests appreciated the ease of requesting towel replacements as needed. Despite the many positives, some rooms had minor issues such as a lingering damp smell, malfunctioning bathroom lighting or occasional missing amenities like hand soap and body wash. A few guests encountered problems with cleanliness, including discovering items left by previous occupants and outdated carpets.
Overall, Aloft New Orleans Downtown excels in providing clean, modern and spacious accommodations with convenient city access, though it could improve by addressing occasional maintenance and housekeeping lapses.
Beds
Cleanliness
The hotel's central location adds to its appeal, making it a convenient choice for visitors. Despite a few isolated incidents such as dirty carpets and an issue with a lobby bathroom, the vast majority of feedback underscores the outstanding cleanliness and comfort. This consistency in cleanliness, combined with a friendly staff and well-kept facilities, makes Aloft New Orleans Downtown a favorable option for travelers seeking a clean and comfortable stay in a prime location.
Staff
Parking
Yes, Aloft New Orleans Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Aloft New Orleans Downtown.
Yes, Aloft New Orleans Downtown welcomes dogs.
Yes, parking facilities are available at Aloft New Orleans Downtown.
Yes, Aloft New Orleans Downtown has a gym.
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