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Hotel Bergjuwel

Neustift im Stubaital , Stubaitalstr. 50 (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHotel Bergjuwel is a charming and comfortable hotel located in the Stubai Valley, offering a fantastic location close to restaurants, a supermarket and the ski lift. Guests rave about the delicious and satisfying breakfast with a great choice of fresh food and friendly and attentive service. The hotel's partner hotel offers excellent fine dining dinner options, making for a fantastic culinary experience. The spacious and clean rooms are well-equipped and nicely decorated, providing guests with every comfort they need. The hotel is highly praised for its cleanliness with beautiful, cozy and super clean rooms. The staff is well-known for their friendly and informative attitude as well as their excellent service, going above and beyond to make every guest feel at home. The fabulous spa facility is a highlight with a well-organized and well-equipped swimming pool and sauna area. The ample parking offered by the hotel is a great addition with plenty of available space and even a charging station for electric vehicles. Hotel Bergjuwel is a great choice for families with children, providing easy access to nearby ski resorts and sledging activities. The beds have received rave reviews from guests, ensuring a good night's sleep for all. Overall, Hotel Bergjuwel provides a fantastic experience for its guests with its prime location, delicious breakfast, excellent service and comfortable accommodations.
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Categories

Hotel with EV Charging Stations

Luxury Hotel

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

4-Star Hotel

Hotel with Indoor Pool

Room Types

Double Room Spacious room with a bathroom, toilet, balcony, seating area, satellite TV and internet. Please note that the maximum occupancy is 2 persons. Extra beds are not available.

Two-Bedroom Apartment Spacious suite with a combined sleeping and living room, a children's bedroom, a bathroom, a toilet, a balcony, satellite TV and internet.

Comfort Double Room This spacious room includes a seating area and a furnished balcony.

Double Room (2 Adults + 1 Child ) The spacious double room offers soundproof walls, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Comfort Double Room (2 Adults + 2 Children) The spacious double room provides soundproof walls, a tea and coffee maker, a balcony with mountain views as well as a private bathroom featuring a bath. The unit offers 3 beds.

Double Room The spacious double room offers soundproof walls, a tea and coffee maker, a balcony with mountain views as well as a private bathroom boasting a bath. The unit has 2 beds.

About Hotel Bergjuwel

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Guest Reviews

8.7

Very Good

Location

Hotel Bergjuwel boasts a fantastic location with guests raving about its peaceful surroundings and being close to the heart of the village. While some reviews note the busy road nearby, most guests found this to be a minor issue and appreciated the hotel's prime position near restaurants, a supermarket and the ski lift. The hotel is in a central location in the Stubai valley and easily accessible with a ski bus stop just a short walk away. Despite its proximity to the main road, guests found the area to be quiet and pleasant with lovely surroundings to enjoy. Overall, the location of Hotel Bergjuwel proved to be a major highlight for guests.

Breakfast

Guests of Hotel Bergjuwel rave about the breakfast with many reviews using phrases such as "excellent breakfast", "great choice of fresh food" and "very good breakfast". The buffet includes a variety of options such as Vollkornbrötchen, bread, Müsli, juices and even Prosecco. Guests appreciate the friendly and attentive service, especially from the older lady who prepares and oversees the breakfast. The breakfast is abundant, well-presented and varied and no wishes are left unfulfilled. Additionally, the hotel's location and rooms are also praised by guests. Overall, Hotel Bergjuwel provides a fantastic experience for its guests, particularly in regards to the delicious and satisfying breakfast.

Dinner

Guests of Hotel Bergjuwel have access to a partner hotel's excellent fine dining dinner. Those who choose to dine at the sister hotel are met with delicious meals that do not disappoint. Breakfast and dinner at both hotels are top-notch with outstanding menus that leave nothing to be desired. However, some guests found it inconvenient that the hotel's bar closes at 8 p.m. and that there is no in-house restaurant for dinner. Despite this, the hotel's delicious dinner options made for a fantastic culinary experience that even exceeded some travelers' expectations.

Rooms

Hotel Bergjuwel boasts spacious and clean rooms with comfortable beds, even though some rooms are located near the main road. The rooms are well equipped and nicely decorated, providing guests with every comfort they need. The hotel offers a variety of room types, including double room apartments and all rooms have great views of the mountains. The staff is friendly and accommodating and guests rave about the delicious breakfast and dinner options. However, a few minor issues were noted, such as some rooms being outdated and unsightly and cleanliness in some areas needing improvement. Nonetheless, the majority of guests have enjoyed their stay, describing the rooms as cozy and super clean.

Beds

Hotel Bergjuwel's beds have received rave reviews from guests! People have loved the comfortable and relaxing sleeping experience provided by the hotel's beds. Many have found the beds to be very comfortable and perfect for a great night's sleep while some others have found them to be on the harder side, just how they prefer it. The pillows, however, have received some criticism as some found them too soft and uncomfortable. The rooms are equipped with a bath and/or shower, so it's all up to personal preference. Overall, the beds are a highlight of Hotel Bergjuwel ensuring a good night's sleep for all its guests.

Cleanliness

Hotel Bergjuwel is praised for being clean and spacious with beautiful, cozy and super clean rooms. The staff is described as friendly, helpful and accommodating. Guests appreciate the cleanliness of the swimming pool and sauna. The bedding and towels are noted to be clean and fresh throughout the stay. However, some minor cleaning issues are mentioned, such as dust on the skirting boards, lack of cleaning under furniture and some wear and tear in the bathroom. Overall, the hotel is highly praised for its cleanliness.

Staff

Hotel Bergjuwel is a popular destination for anyone looking for a comfortable and enjoyable stay. The hotel staff is well-known for their friendly and informative attitude as well as their excellent service. The staff is always helpful and accommodating, making every guest feel at home. The hotel provides an impeccable service, starting with a warm welcome at the reception where guests are immediately made to feel at ease. The personnel go above and beyond to make sure that the stay is comfortable and memorable. Many guests have praised the efforts of the staff, including Galinda and Maria, who went the extra mile to ensure a special birthday was celebrated with a cake during breakfast. The breakfast staff were also exceptional, making sure guests had a great start to their day. The hotel staff made a lasting impression due to their friendly manner, kind assistance and high level of competency. Although there were a few minor hiccups in the billing process, the overall experience was positive, thanks to the attentive and kind staff. The staff at Hotel Bergjuwel truly live up to the warm-hearted Austrian hospitality for which the country is renowned.

Spa

Hotel Bergjuwel boasts a fabulous spa facility that guests adore. The swimming pool is open at all times, allowing guests to take a dip whenever they please. While some guests noted that the spa was in need of renovation, they were pleased that access to a modern spa at a nearby hotel was included in their room price. The sauna area is particularly noteworthy with guests noting the beauty and charm of the sauna and steam room. The indoor pool is especially lovely and the hay sauna was a unique and enjoyable experience. Overall, guests found the spa to be well-organized and well-equipped with many noting that it exceeded their expectations. The staff was also praised for being super helpful. After a long day of hiking, guests found the three different saunas and indoor pool to be perfect for unwinding. The spa was described as being clean and well-maintained, providing a dreamy experience. There were several mentions of the excellent wellness area with some guests highlighting the variety of different features available. Despite the spa being in need of renovation, guests thoroughly enjoyed their time relaxing and unwinding in the hotel's lovely spa.

Pool

The pool and sauna at Hotel Bergjuwel are highly praised by guests. Many guests describe the pool as great, super and beautiful with an enjoyable temperature. Some guests mention that the pool could be warmer for children, but overall it is a lovely area for relaxation. The sauna is also complimented as decent, superb and well-organized. Guests appreciate the clean and well-maintained spa area with some mentioning the Stubai Card that offers free access to ski lifts, sled tracks, swimming pools and public transportation in the area. Overall, guests find the pool and sauna at Hotel Bergjuwel a great addition to their stay.

Parking

Guests of Hotel Bergjuwel can enjoy the spacious rooms along with the free and ample parking offered by the hotel. The large and asphalted parking lot allowed guests to leave their cars without any worry during their week-long hiking trips. The location provides plenty of space for parking and even a charging station for electric vehicles. While some guests found the parking spaces a bit tight, the availability of parking was never an issue. However, a few guests complained about the noise caused by cars, which was a minor inconvenience. Additionally, the entrance to the hotel was left unused and unstaffed in the evenings, allowing anyone to enter the premises without a key. The only downside was that the parking lot was covered in gravel instead of asphalt. Overall, the guests found the parking situation satisfactory and always with plenty of available space.

Family

Hotel Bergjuwel is a great choice for families with children. Despite the slightly dated Kinder paradise room not being a hit with some kids, there are plenty of other activities to enjoy. Guests are provided with a Stubai Card upon arrival which gives free access to local ski lifts, water parks and public transportation, making it easy and affordable to explore the area with kids. The hotel itself is also family-friendly and clean with consistent implementation of hygiene measures. While it may be more geared towards families than couples, it's still a welcoming spot for group travel after a hut tour. Just be aware that crying babies may be audible from neighboring rooms.

Ski

Hotel Bergjuwel is a charming and comfortable hotel with lovely staff that provides easy access to nearby ski resorts and sledging activities. The hotel is conveniently located on the main road and near a bus stop, making transportation easy. The ski cellar is decent and the StubaiCard provided upon arrival was a fantastic perk that allowed guests to use all lifts, the sledging track, swimming pools and public transportation in the area for free. The hotel is only a few meters away from the cable car and close to the ski resorts, making it a convenient spot for skiers and hikers. However, it may not be the best place to unwind after skiing. The Skibus also runs regularly from a stop approximately 150 meters from the hotel, making transportation to the ski resorts effortless. Overall, Hotel Bergjuwel is an excellent choice for those seeking comfortable accommodation close to a range of exciting winter activities in the Stubai Valley.

Yes, Hotel Bergjuwel has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel Bergjuwel.

Yes, Hotel Bergjuwel welcomes dogs.

Yes, parking facilities are available at Hotel Bergjuwel.

No, Hotel Bergjuwel doesn't have a gym.

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