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Summary of reviewsBest Western Hotel Jena proves to be a commendable choice for travelers, blending accessibility and tranquility with a range of appreciated amenities. Its location stands out, situated in a quiet area slightly outside Jena's city center but easily accessible via public transport with added perks like free public transportation tickets. The hotel's proximity to the A4 highway makes it a convenient stopover for cross-country travelers, while its serene surroundings and beautiful views provide a peaceful retreat.
The hotel's breakfast receives high praise for its variety and quality, featuring an extensive selection catering to different tastes with highlights such as salmon and fresh fruit salad. While some consider the price of 16€ per person steep, the quality and variety often justify the cost for many guests. Dinner experiences are highly positive on weekdays with the in-house restaurant offering delicious, freshly prepared meals, although limited or non-existent service on weekends is a noted drawback.
Rooms at Best Western Hotel Jena are spacious, comfortable and well-equipped with essential amenities. Guests appreciate the large, comfortable beds and the addition of balconies in some rooms. However, the decor is considered outdated and some areas show signs of wear and tear. Despite this, cleanliness is generally upheld with many guests commending the well-maintained rooms and facilities, although occasional lapses are reported.
Staff at the hotel receive consistently high marks for their friendliness and helpfulness, creating a welcoming atmosphere that enhances guests' overall experience. The efficient and smooth check-in process and attentive service in various areas of the hotel contribute significantly to guest satisfaction.
WiFi connectivity at the hotel garners mixed reviews with some guests enjoying reliable, fast internet, while others experience inconsistent service. The spa facilities similarly receive mixed feedback with appreciation for the sauna tempered by critiques of outdated amenities and limited availability.
The hotel caters well to families with spacious family rooms, practical amenities like kitchenettes and a welcoming atmosphere. The comfortable beds and quiet environment make it a favored choice for families seeking comfort and convenience.
Overall, while the Best Western Hotel Jena has areas that could benefit from updates and improvements, it remains a favored choice for its strategic location, quality breakfast, helpful staff and comfortable accommodations.
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