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Summary of reviewsHoliday Inn Express Neunkirchen by IHG, is praised for its prime location, convenience and easy accessibility to the city center, major highways and local attractions, including restaurants and shopping centers. Despite being near bustling areas, the hotel maintains a quiet ambiance, making it suitable for both business travelers and tourists.
Guests commend the breakfast for its quality, variety and amenities like the pancake machine and gluten-free items. While the breakfast generally receives positive reviews, some guests suggest more variation in hot dishes. The absence of an on-site restaurant limits dinner options, particularly on Sundays when nearby establishments are closed, but the breakfast service helps offset this.
The rooms at the hotel receive high approval for their modern, clean and spacious design, featuring comfortable bedding and amenities such as air conditioning and soundproof windows. Although some rooms are perceived as small or lacking refrigerators and safes, the overall comfort and quiet environment are well-appreciated.
Cleanliness throughout the hotel is consistently lauded with rooms and bathrooms described as spotless and well-maintained, despite minor issues with bathroom upkeep in some instances. The hotel's staff are frequently described as friendly, polite, attentive and helpful, significantly enhancing the guest experience through their professionalism and welcoming service.
Free WiFi at the hotel generally meets guest expectations, providing a stable and strong connection, though some variability in WiFi quality is noted across different floors. The parking facilities are a standout feature, offering ample, convenient and free parking right in front of the hotel.
Beds in the hotel receive mixed but mostly positive feedback with many guests finding them comfortable. However, some guests note that the double beds can be too narrow for two adults and there are occasional mentions of mattresses that are either too soft, too firm or sagging.
As a three-star hotel, Holiday Inn Express Neunkirchen delivers solid service quality and functionality, meeting business travelers' needs with clean, adequately priced rooms, strong WiFi and a reliable location. The hotel also excels in accessibility, providing spacious entrance areas, efficient elevators and wheelchair-accessible rooms and bathrooms.
The hotel is also noted for being dog-friendly with staff showing a welcoming attitude towards guests' pets, reinforcing a hospitable environment. Overall, the Holiday Inn Express Neunkirchen is a well-rounded establishment, providing a comfortable, convenient and pleasant stay for various types of travelers. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes pets and provides parking facilities. It is a practical choice for dog owners seeking standard amenities.
Business Hotel
This hotel may offer suitable amenities and services for business travelers.
Hotel with Parking
This hotel offers self-parking, although a daily rate applies. It is centrally located in Neunkirchen.
3-Star Hotel
This hotel offers modern amenities, comfortable soundproofed rooms, complimentary parking, and inclusive Wi-Fi. It is strategically located near the A8 motorway and Neunkirchen train station, making it an ideal choice for both business and leisure travelers. The hotel also provides a complimentary Express Start™ Breakfast and has meeting rooms available.
Accessible Hotel
Room Types
Standard RoomSubject to availability, this is a non-smoking room and may be a twin room (with 2 single beds) or a double room.
Standard Queen Room with Sofa Bed - Non-SmokingThis bright room features a cable TV, free WiFi and a private bathroom.
Twin RoomThis bright room features a cable TV, free WiFi and a private bathroom.
Standard Double Room - Disability AccessThis bright room features a cable TV, free WiFi and a private bathroom.
Standard Queen Room with Sofa Bed - High FloorThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room offers a safe deposit box, a sofa, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Holiday Inn Express Neunkirchen enjoys a prime location praised for its central and convenient setting. Visitors frequently highlight its easy accessibility to the city center and essential amenities. The hotel situates guests within walking distance of numerous attractions, including shopping centers, restaurants and the Gebläsehalle concert hall, making it particularly attractive for event-goers. It's also strategically positioned near the main highway and the train station, simplifying travel logistics. Guests also appreciate the ample parking options and the quiet ambiance despite being near bustling areas. This well-situated hotel offers the perfect base for both business trips and city excursions. For those interested in exploring both local shops and historical sites like the old steelworks, the hotel’s location meets diverse needs.
Breakfast
Guests at the Holiday Inn Express Neunkirchen, an IHG hotel, generally found the breakfast to be satisfactory with numerous positive remarks highlighting its quality and variety. Many praised the breakfast as good, rich and delicious, noting that it included diverse options, fresh ingredients and specific amenities like gluten-free breakfast items and a pancake machine. The breakfast room was often described as nice and spacious, contributing to a pleasant dining experience.
Several reviews mentioned the breakfast as very good or great, emphasizing that it met expectations for the hotel category. There were repeated compliments on the ample selection and well-maintained buffet with some enjoying the availability of items such as fresh pancakes, cereals and savory options. Despite these positive assessments, some guests felt the breakfasts could benefit from more variety, particularly in terms of hot dishes like scrambled eggs, sausages or bacon, which were occasionally missing.
Critiques pointed out that the breakfast sometimes lacked fresh rolls or had limited options with a few describing it as meager, basic or monotonous. However, even those who found room for improvement generally acknowledged the overall adequacy and sufficiency of the offerings.
Overall, while there were areas suggested for enhancement, the hotel's breakfast largely left guests with a positive impression, appreciated for its quality, variety and the effort to offer a satisfactory experience even amid ongoing health restrictions.
Dinner
The 'Holiday Inn Express Neunkirchen by IHG,' receives praise for its good bar and the highlights of eating there. However, guests frequently mention the absence of a restaurant on-site, leading to limited dining options in the immediate vicinity, which can be particularly challenging on Sundays when most nearby restaurants are closed. The high demand for food sometimes leaves the staff overwhelmed and there are no snacks or other food available in the evenings. Breakfast receives positive remarks regarding its type and scope, implying a satisfactory start to the day despite the dinner limitations.
Rooms
Holiday Inn Express Neunkirchen, part of the IHG chain, receives high marks for its rooms, which are consistently described as clean, modern and spacious. The stylish furnishings and contemporary design add to the appeal, making the rooms visually pleasing and comfortable. Guests appreciate the comfort of the bedding and the thorough cleanliness maintained throughout their stay.
Rooms are well-organized and equipped with necessary amenities, including air conditioning and soundproof windows, which enhance the overall stay experience, especially in a central location that is close to restaurants and other attractions. The bathrooms also garner positive comments, being described as large, well-maintained and featuring great showers.
Although some guests mention that the rooms can be small or lacking in certain amenities like a refrigerator or safe, the majority view the room size as adequate and are satisfied with the functional and well-thought-out layout. Many reviews note the quietness of the rooms despite the hotel's central location, contributing to a restful stay.
Overall, guests find the rooms at Holiday Inn Express Neunkirchen to be well-maintained, comfortable and equipped to meet their needs, even in the context of COVID-19, where cleaning routines have been adjusted. The combination of modern furnishings, cleanliness and practical amenities make this hotel a compelling choice for visitors.
Beds
Guest reviews of the beds at Holiday Inn Express Neunkirchen by IHG, reveal a mixed but generally positive sentiment. Highlighting the positives, many guests noted the comfort of the beds, frequently describing them as super comfortable, very comfortable or even magnificent. The quality of the bedding was also well-received with some pointing out the presence of ample pillows and the overall cleanliness and coziness of the linens.
However, one recurring issue mentioned by guests was the size of the double beds, which were often deemed too narrow for two adults and sometimes too small overall. Some guests found the mattresses to be either too soft or too firm with a few reports of sagging mattresses or worn-out conditions affecting sleep quality. Despite these drawbacks, for many, the comfort of short stays was ensured by the generally good quality and supportive nature of the beds.
In summary, while there are some valid concerns about bed sizes and occasional mattress issues, the majority of guests found the beds comfortable and conducive to a restful night’s sleep.
Cleanliness
Visitors to the Holiday Inn Express Neunkirchen by IHG, largely commend the hotel for its cleanliness, particularly highlighting the rooms and bathrooms. Phrases such as "spacious and clean room" and "very clean facility" are echoed frequently, underscoring the general satisfaction with the hygiene and upkeep. Guests appreciate the modern, well-maintained and tidy environment with the rooms consistently described as spotless and appealing. The attention to hygiene is noted and the professional housekeeping ensures the hotel remains orderly and immaculate.
However, there are minor issues that guests have pointed out. Some noted occasional lapses in maintaining bathroom cleanliness, mentioning black grout and mold in shower areas. There were also reports of dusty rooms, infrequent cleaning for multi-day stays and specific instances where amenities like the shower head or trash cans could have been better attended to.
Despite these occasional critiques, the overall sentiment remains positive with guests finding the hotel clean, comfortable and well-kept, contributing to a pleasant stay.
Staff
The reviews for the staff at Holiday Inn Express Neunkirchen by IHG, highlight an overwhelmingly positive experience. Guests consistently use adjectives like extremely friendly, polite, attentive and helpful to describe the hotel personnel, from the reception desk to the cleaning crew. The hospitality extends to all corners of the establishment with frequent mentions of friendly and welcoming service being a common thread. Reception staff, in particular, receive high praise for their professionalism, approachability and competence. Despite a few isolated mentions of slow service or occasional unavailability at night, most guests emphasize the staff's commitment to maintaining a friendly and accommodating atmosphere. Instances of humor and warmth at the reception contribute to a very comfortable atmosphere throughout the hotel. Overall, the positive attributes of the staff significantly enhance the guest experience, making it memorable and pleasant.
Wi-Fi
At the Holiday Inn Express Neunkirchen by IHG, the experience with WiFi connectivity is generally positive with a few areas for improvement. Guests appreciated that the WiFi is free and often described it using positive terms like good, strong and very good. This reliable connection enabled them to work on business matters effectively, making it a convenient choice for business travelers. Additionally, internet access was quickly possible without the need for a password, which added to the ease of use.
However, there are some inconsistencies noted in the WiFi quality across different rooms and floors. While some guests found the WiFi works perfectly and is stable and reliable, others mentioned that the reception could be poor, especially in the evenings and on higher floors such as the fifth floor. A few reviews pointed out that the WLAN connection was limited in range and speed, indicating room for improvement in those aspects.
Despite these occasional issues, the Free WiFi at the hotel mainly meets guests' needs and expectations with many reporting a satisfactory experience overall.
Parking
Holiday Inn Express Neunkirchen boasts an impressive parking situation that consistently receives high praise from guests. The hotel offers ample, spacious parking spaces which are available free of charge, making it extremely convenient for those traveling by car. Parking can be found right in front of the hotel, ensuring easy access for all guests. The parking lot is described as large and sufficient with plenty of spaces usually available. Guests appreciate the ease and comfort of parking directly next to or in front of the hotel. In summary, the parking amenities at Holiday Inn Express Neunkirchen are well-received, providing a hassle-free experience for visitors.
3 Star
Holiday Inn Express Neunkirchen by IHG, is a well-rounded establishment that lives up to its three-star rating admirably. Described as a standard 3-star superior hotel, it provides a solid service quality aligned with its classification. Guests have praised its typical Holiday Inn Express style, suggesting a consistent and reliable experience. The hotel meets the expectations for its category, particularly in terms of business standards, making it a functional and appropriate choice for business travelers.
Cleanliness and pricing are highlighted as strong points with several reviews recognizing the hotel as clean and accessibly priced. The rooms are deemed functional, aligning with the needs of those on business trips. Additionally, the breakfast offers a standard experience suitable for a 3-star hotel, ensuring guests start their day on the right note.
Location is another notable benefit, as the hotel is situated in a good spot that serves various purposes and requirements. Overall, the Holiday Inn Express Neunkirchen manages to justify its three-star classification through a balanced approach to service quality, price and functionality, making it a reliable option for travelers looking for a dependable mid-range hotel.
Business
Holiday Inn Express Neunkirchen by IHG, emerges as a strong contender for business travelers seeking convenience and efficiency. Guests praise the hotel as an excellent transit hub, especially for those traveling to Austria. Its ideal location and quiet atmosphere contribute significantly to its appeal for business purposes. Cleanliness is a consistent highlight with reviews noting very clean facilities and functional rooms that cater well to business needs.
Fast Wi-Fi and a range of different pillows ensure a comfortable and productive stay, essential for business guests. The overall service experience is enhanced by the really nice and good staff, making the hotel a pleasant place for business stays.
Price-performance stands out as a strong point with guests repeatedly mentioning that the cost aligns well with the services provided, deeming it a perfect business hotel. While some reviews describe the ambiance as typical and soulless, the focus on functionality and adequacy for business trips remains clear.
In summary, Holiday Inn Express Neunkirchen delivers on providing a reliable and convenient option for business travelers, combining essential amenities with a good location and value for money.
Accessible
The Holiday Inn Express Neunkirchen, an IHG Hotel, is praised for its outstanding accessibility features, making it an excellent choice for guests with disabilities. Positioned close to the city center and strategically located near major roads, the hotel offers easy car access, including convenient travel to local attractions such as Stumms Brauhaus.
Guests highlight the spacious entrance area, reliable front desk assistance and a seamless path to accessible guest rooms. The presence of large, efficient elevators ensures smooth transit within the hotel. Specifically designed wheelchair accessible rooms and bathrooms, some with seating options, meet expectations for barrier-free accommodations. Such attention to detail confirms the hotel’s commitment to accessibility, offering a comfortable and convenient experience for all guests.
Dog Friendly
Holiday Inn Express Neunkirchen provides a positive experience for guests traveling with dogs. The hotel is praised for being dog friendly with staff showing a welcoming attitude not just to the guests but also to their pets. There are appreciative remarks regarding the friendly reception staff who even pet the dogs, reinforcing the hotel's inclusive atmosphere. Despite some comments on the additional cost for dogs, many guests noted that dogs are always welcome and there is an overall sense of tolerance towards pets. While there are strict animal rules in place to maintain order, the hotel manages to offer a fundamentally dog-friendly environment, making it a commendable choice for pet owners.
No, Holiday Inn Express Neunkirchen by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Neunkirchen by IHG.
Yes, Holiday Inn Express Neunkirchen by IHG welcomes dogs.
Yes, parking facilities are available at Holiday Inn Express Neunkirchen by IHG.
No, Holiday Inn Express Neunkirchen by IHG doesn't have a gym.