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Summary of reviewsHotel am Zoo delivers a unique and memorable stay primarily due to its prime location adjacent to Neunkirchen Zoo and within a serene, forested environment. This peaceful setting appeals especially to families and pet owners with the hotel's green surroundings enhancing a tranquil experience. Modern and tastefully decorated rooms, many with direct zoo views, add to its distinctive charm.
Guests commend the hotel for its exceptional service and professionalism exhibited by the staff. Employees are consistently described as friendly, attentive and accommodating, contributing significantly to the pleasant atmosphere. The breakfast experience stands out with a diverse and high-quality buffet offering delicious local products in a chic dining area. Similarly, the dining experience at the hotel’s restaurant, despite a limited menu, is generally well-received for its delicious offerings and good value.
The rooms, featuring a safari-themed aesthetic, are spacious, newly renovated and impeccably clean. While some minor discomforts related to the mattresses and the absence of air conditioning were noted, the elegant design and practical amenities of the rooms are major highlights. The hotel’s commitment to cleanliness is evident throughout the property, further enhancing its appeal.
Parking is hassle-free with ample free spaces available and the addition of electric vehicle charging stations underscores the hotel’s modern conveniences. For dog owners, the hotel excels by offering thoughtful amenities for pets, ensuring that canine guests also have a comfortable stay.
In summary, Hotel am Zoo offers a tranquil retreat with outstanding service, excellent cleanliness and thoughtful amenities, making it an ideal choice for families and travelers seeking a unique and relaxing getaway immersed in nature.
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