Touring au Lac
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Summary of reviewsTouring au Lac has garnered positive feedback, particularly for its exceptional location, cleanliness and the commendable service of its staff. Nestled by the lakeside, this hotel offers picturesque views and convenient access to Neuchâtel’s vibrant old town, harbor and public transport. Its serene and central position is ideal for leisurely strolls, day trips and short stays, making it highly recommended despite its higher price point.
The breakfast experience, while generally positive with a good variety of options, has mixed reviews regarding its value and freshness. Some guests feel the offerings could be more elaborate, especially considering the CHF 18 cost. Nonetheless, the ample spread and effort to minimize food waste were appreciated.
Rooms at Touring au Lac are praised for their cleanliness and comfort, featuring amenities such as air conditioning, kettles with tea or coffee and spacious beds. However, some guests find the rooms’ size and occasional noise issues less favorable. Despite these minor drawbacks, the overall room experience is functional and satisfactory.
Cleanliness remains a standout aspect with guests consistently noting the hotel’s well-maintained, fresh and comfortable environment. The staff’s friendliness and attentiveness significantly enhance the guest experience, often cited as a highlight of their stay.
Beds receive mostly positive feedback for comfort, although opinions on the pillows are mixed with some guests suggesting improvements for a better sleep experience.
As a three-star establishment, Touring au Lac offers a solid level of service appropriate for its rating. The staff's exceptional service and the hotel's strategic location justify its three-star status, despite suggestions from some guests that it resembles a two-star hotel. Overall, Touring au Lac is a reliable and comfortable choice for visitors to Neuchâtel with room for minor improvements.
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The breakfast experience, while generally positive with a good variety of options, has mixed reviews regarding its value and freshness. Some guests feel the offerings could be more elaborate, especially considering the CHF 18 cost. Nonetheless, the ample spread and effort to minimize food waste were appreciated.
Rooms at Touring au Lac are praised for their cleanliness and comfort, featuring amenities such as air conditioning, kettles with tea or coffee and spacious beds. However, some guests find the rooms’ size and occasional noise issues less favorable. Despite these minor drawbacks, the overall room experience is functional and satisfactory.
Cleanliness remains a standout aspect with guests consistently noting the hotel’s well-maintained, fresh and comfortable environment. The staff’s friendliness and attentiveness significantly enhance the guest experience, often cited as a highlight of their stay.
Beds receive mostly positive feedback for comfort, although opinions on the pillows are mixed with some guests suggesting improvements for a better sleep experience.
As a three-star establishment, Touring au Lac offers a solid level of service appropriate for its rating. The staff's exceptional service and the hotel's strategic location justify its three-star status, despite suggestions from some guests that it resembles a two-star hotel. Overall, Touring au Lac is a reliable and comfortable choice for visitors to Neuchâtel with room for minor improvements.
Family Friendly Hotel
Centrally located by the lake, this hotel offers family rooms suitable for different group sizes. Its prime location provides easy access to city attractions and museums, making it a convenient base for families.
Dog Friendly Hotel
While specific dog-friendly amenities aren't detailed, it's a hotel in Neuchâtel that generally caters to travelers and is listed as pet friendly.
Hotel with Free Wi-Fi
Touring au Lac offers free Wi-Fi. The hotel is well-situated and provides essential connectivity for travelers.
Business Hotel
Hotel Touring au Lac offers a central location in Neuchâtel, close to amenities and transport, which is suitable for business trips.
3-Star Hotel
Touring au Lac is situated next to the lake and close to the city center, offering a prime location for exploring Neuchâtel. The hotel provides comfortable rooms and helpful staff. It is highly rated for its location, cleanliness, and value for money.
Hotel near Nightlife Spots
Guest Reviews
The Touring au Lac boasts a remarkable location that has left guests thoroughly impressed. Nestled right by the lake, the hotel offers a prime, picturesque setting that’s perfect for leisurely strolls along the waterfront. Its proximity to the harbor and the old town further enhances its appeal, making it an ideal base for exploring Neuchâtel. Guests have lauded its central position, which is just steps away from the city center, public transport and popular attractions like the cinemas hosting the NIFFF festival.
The lakeside situation not only affords beautiful views of the port but also provides easy access to day trip boats, making it convenient for those looking to venture out onto the water. Visitors appreciate the hotel's strategic location for both its serene, quiet surroundings and its closeness to vibrant downtown areas. Moreover, despite its somewhat higher price point, the convenience and charm of its location make it a highly recommended spot, especially for short stays.
The breakfast experience at 'Touring au Lac' garners mixed reviews from guests, though it leans towards the positive with several notable highlights. Many reviewers appreciate the wide selection and ample spread of the buffet, noting that it includes a variety of pastries and numerous options that cater to different tastes. The buffet is praised for its continuous replenishment and its effort to minimize food waste by serving items in smaller portions.
However, some guests feel that the breakfast could offer more in terms of choice and freshness, especially given its cost. The price, often cited as CHF 18.00, is considered high by a number of visitors who expected a more elaborate or higher quality offering for the amount charged. While some found the breakfast to be complete and fulfilling, others describe it as basic or standard with a few mentioning that it could be improved with more fresh products and better quality pastries.
There are also comments on the beverage options with a particular mention of weak coffee. Despite these critiques, the overall sentiment is that the breakfast is good with plenty of options, providing guests with the necessary energy for the day. Nonetheless, the price-to-quality ratio is a recurring point of contention among the reviews.
Touring au Lac boasts a prime location, offering picturesque rooms with views of the harbor and lake, positioning it as an ideal spot for exploring the city. Guests frequently highlight the cleanliness and comfort of the rooms, noting well-equipped amenities including air conditioning, kettles with tea or coffee and spacious beds. Despite the occasional small size of the rooms, many find them functional, well-furnished and conducive to a good night's sleep.
However, there are some criticisms. Rooms can be quite warm and the air conditioning units may be noisy or hard to locate behind thick curtains. The size of certain rooms and bathrooms can be a drawback with some noting them to be too small and somewhat dated. Additionally, noise from the street or other parts of the hotel can be an issue, although earplugs are provided. Flat or musty-smelling pillows and occasional design flaws in the shower, leading to water splashing outside, are also mentioned.
The breakfast experience is generally positive, complementing the comfortable and clean room atmosphere. Despite a somewhat Spartan reception area, the staff is described as competent and helpful. However, relying on management for problem resolution may not be fruitful.
In summary, Touring au Lac is praised for its strategic location and clean, well-equipped rooms. Some challenges exist, particularly with room sizes and noise levels, but the overall experience remains favorable for short city trips.
Guests staying at Touring au Lac have shared varied experiences regarding the beds in the hotel. On the positive side, many guests highlight the comfort of the mattresses with mentions of mattresses being better than expected and overall comfortable. Several reviewers specifically noted that the bedding, including the mattresses, was very comfortable with a spacious bed adding to the comfort experience.
However, opinions on the pillows are mixed. Some guests found the pillows to be too soft or flat, pointing out that they can feel misshapen and uncomfortable. A few reviews suggest the need for two pillows per person to balance firmness and softness for a better night's sleep. Overall, while the mattresses received largely positive feedback, the pillows did not meet all guests' expectations.
Touring au Lac maintains a notable reputation for its cleanliness, frequently highlighted by guests. The rooms are consistently described as clean, comfortable and well-maintained, often leaving a fresh scent upon arrival. Many guests found the bedding to be particularly comfortable and the overall standard of cleanliness to be impeccable, even meeting their high expectations.
While the hotel offers simple but clean amenities, several reviews emphasize the bright and spacious nature of the rooms and the recently renovated bathrooms. Despite the absence of air conditioning, which can make the rooms quite warm during high outside temperatures, the cleanliness and comfort compensate for this drawback.
Guests also appreciated the hotel staff, noting their pleasant demeanor and the well-insulated rooms that provide a decent degree of quiet despite occasional noise from the nearby restaurant. Additional thoughtful touches like complimentary earplugs contribute to making stays as comfortable as possible.
Overall, despite a few areas that could use improvement, such as descaling the kettle, the cleanliness organized environment and comfort of Touring au Lac make it a reliable choice for city trips.
Touring au Lac in Neuchâtel boasts an impressive reputation for its exceptional staff. Guests frequently commend their experiences with the hotel's personnel, highlighting their friendliness, attentiveness and competence. The reception consistently receives praise for making visitors feel welcomed and valued from the moment they arrive, often noting the warm and helpful nature of the team. Staff members are recognized for their availability and readiness to assist, enhancing the overall experience with cheerful and patient interactions.
The high level of kindness and quality service does not go unnoticed. Reviews often cite the staff's helpfulness and friendliness as standout features, making the hotel environment cozy and inviting. Despite minor concerns, like limited lake views depending on the season, the positive interactions with the staff significantly boost the reputation of Touring au Lac. With well-insulated windows ensuring quiet nights and the hotel's convenient proximity to the city center, guests find both comfort and exceptional service during their stays.
Touring au Lac presents a mixed experience for guests who have shared their impressions of the hotel's three-star rating, facilities and services. The general consensus indicates that the hotel is appropriate for its price range, offering a solid level of service for a three-star establishment. Specifically, guests noted the incredibly kind, welcoming and accommodating staff, which adds significant value to the overall experience. However, some reviews suggest that the hotel aligns more closely with a good two-star rating rather than a true three-star status and a few expected more in terms of facilities and amenities. An enjoyable recommendation includes taking a boat across to the opposite shore for a calming beach experience. It was mentioned that the hotel should communicate certain aspects in advance to manage guest expectations better. Overall, Touring au Lac is considered acceptable and good for a three-star service, although with room for improvement in meeting some guests' expectations.
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Location
The lakeside situation not only affords beautiful views of the port but also provides easy access to day trip boats, making it convenient for those looking to venture out onto the water. Visitors appreciate the hotel's strategic location for both its serene, quiet surroundings and its closeness to vibrant downtown areas. Moreover, despite its somewhat higher price point, the convenience and charm of its location make it a highly recommended spot, especially for short stays.
Breakfast
However, some guests feel that the breakfast could offer more in terms of choice and freshness, especially given its cost. The price, often cited as CHF 18.00, is considered high by a number of visitors who expected a more elaborate or higher quality offering for the amount charged. While some found the breakfast to be complete and fulfilling, others describe it as basic or standard with a few mentioning that it could be improved with more fresh products and better quality pastries.
There are also comments on the beverage options with a particular mention of weak coffee. Despite these critiques, the overall sentiment is that the breakfast is good with plenty of options, providing guests with the necessary energy for the day. Nonetheless, the price-to-quality ratio is a recurring point of contention among the reviews.
Rooms
However, there are some criticisms. Rooms can be quite warm and the air conditioning units may be noisy or hard to locate behind thick curtains. The size of certain rooms and bathrooms can be a drawback with some noting them to be too small and somewhat dated. Additionally, noise from the street or other parts of the hotel can be an issue, although earplugs are provided. Flat or musty-smelling pillows and occasional design flaws in the shower, leading to water splashing outside, are also mentioned.
The breakfast experience is generally positive, complementing the comfortable and clean room atmosphere. Despite a somewhat Spartan reception area, the staff is described as competent and helpful. However, relying on management for problem resolution may not be fruitful.
In summary, Touring au Lac is praised for its strategic location and clean, well-equipped rooms. Some challenges exist, particularly with room sizes and noise levels, but the overall experience remains favorable for short city trips.
Beds
However, opinions on the pillows are mixed. Some guests found the pillows to be too soft or flat, pointing out that they can feel misshapen and uncomfortable. A few reviews suggest the need for two pillows per person to balance firmness and softness for a better night's sleep. Overall, while the mattresses received largely positive feedback, the pillows did not meet all guests' expectations.
Cleanliness
While the hotel offers simple but clean amenities, several reviews emphasize the bright and spacious nature of the rooms and the recently renovated bathrooms. Despite the absence of air conditioning, which can make the rooms quite warm during high outside temperatures, the cleanliness and comfort compensate for this drawback.
Guests also appreciated the hotel staff, noting their pleasant demeanor and the well-insulated rooms that provide a decent degree of quiet despite occasional noise from the nearby restaurant. Additional thoughtful touches like complimentary earplugs contribute to making stays as comfortable as possible.
Overall, despite a few areas that could use improvement, such as descaling the kettle, the cleanliness organized environment and comfort of Touring au Lac make it a reliable choice for city trips.
Staff
The high level of kindness and quality service does not go unnoticed. Reviews often cite the staff's helpfulness and friendliness as standout features, making the hotel environment cozy and inviting. Despite minor concerns, like limited lake views depending on the season, the positive interactions with the staff significantly boost the reputation of Touring au Lac. With well-insulated windows ensuring quiet nights and the hotel's convenient proximity to the city center, guests find both comfort and exceptional service during their stays.
3 Star
No, Touring au Lac doesn't have any pool.
No, a spa isn't available at Touring au Lac.
Yes, Touring au Lac welcomes dogs.
No, parking facilities aren't available at Touring au Lac.
No, Touring au Lac doesn't have a gym.
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