El Capistrano

Nerja 36.75997800, -3.86729900 , Calle De Ronda 22 (Show on Map)
8.0
Very Good


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Summary of reviewsEl Capistrano offers a delightful retreat with its picturesque and tranquil setting, earning high praise for its beautiful gardens, charming villas and breathtaking sea views. The location is considered advantageous, being close to beaches, supermarkets and tourist sites, making it a convenient base for exploring the area. The serene environment and stunning vistas compensate for its distance from the beach and town center, proving ideal for families and those seeking a peaceful getaway.

The accommodation features spacious, clean and well-equipped apartments, many with large terraces that offer superb views, enhancing the overall experience. Despite some dated decor and the need for minor renovations in areas like the kitchen, the apartments are comfortable and well-maintained. The bathrooms have seen newer updates, adding a touch of modern comfort. However, some concerns were noted regarding uncomfortable mattresses and bedding that require improvement.

Cleanliness is generally a strong point with many guests praising the well-maintained and exceptionally clean apartments. Spaciousness and ample utensils contribute to a comfortable stay, although occasional issues such as ants and broken fixtures were mentioned. A bit more thorough cleaning and maintenance could further enhance guest satisfaction.

The exceptional friendliness and dedication of the staff, including notable individuals like Javier Ruiz, significantly contribute to the positive experience at El Capistrano. The reception team and poolside staff are frequently mentioned for their warm and attentive service, ensuring guests feel welcome and well-cared for.

The swimming pools are a major highlight, described as clean, tranquil and beautiful, adding to the serene atmosphere of the complex. With separate pools for adults and children, the facilities cater well to families. The well-maintained pool areas and gardens further enhance the relaxing and enjoyable stay.

Parking is convenient and stress-free with ample free parking options available, making vehicle accommodation straightforward. The quiet neighborhood and well-equipped apartments add to the overall pleasant experience.

El Capistrano proves to be an ideal spot for families, offering spacious, well-equipped apartments and a peaceful ambiance. The garden and terrace areas provide ample space to relax and enjoy beautiful views. Families particularly appreciate the enjoyable pool area for children and the proximity to shopping and city center options.

However, the Wi-Fi service receives mixed reviews. While some guests appreciate the inclusion of Wi-Fi in their stay, others are frustrated by the additional charges and inconsistent performance, indicating room for improvement here.

Overall, El Capistrano stands out for its serene environment, beautiful views and friendly, dedicated staff, making it a delightful destination for a peaceful and enjoyable stay.
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Categories
Family Friendly Resort
As a resort, El Capistrano offers a family-friendly environment with amenities suitable for both adults and children. The apartment-style accommodations provide flexibility and space for families.

Resort with Swimming Pool
This resort has well-maintained pool facilities. There are larger pools and staff friendliness adds to the pleasant experience at the pool areas.

  Private Pool    Outdoor Pool  


Resort with Parking
Provides parking facilities for guests. Offers a convenient parking solution for those arriving by car. Parking adds to the overall positive experience.

Resort with Outdoor Pool
This resort complex offers multiple large outdoor swimming pools set within beautiful gardens. It's designed like an Andalusian village, providing a charming and spacious environment for families with pool access.

Dog Friendly Resort

Business Resort

Cheap Resort

Resort with Tennis Courts

Resort with Private Pool Rooms

Room Types
Two-Bedroom Villa (5 Adults) This villa features a private terrace and garden. It has an open-plan lounge and a kitchen with an oven. Bed linen and kitchenware are included.

T5 1-Bedroom Apartment for 2 people This studio apartment accommodates 2 people. This apartment measures approx 40-45m², and has an open-plan living room with a sofa bed.

Two-Bedroom Villa (4 Adults) This villa measures 70-80m² and comes with a private terrace and garden. It has an open-plan living room and fully-equipped kitchen with oven. Bed linen and kitchen equipment are included.

T6 2-Bedroom Apartment for 4 People This apartment accommodates 4 people. This apartment measures approx 50-55m², and has an open-plan living room. It comes with a terrace, balcony or garden.

One-Bedroom Apartment (3 Adults) This apartment measures approx 40-45m², and has an open-plan living room with a sofa bed.

Two-Bedroom Apartment (5 Adults) This apartment measures approx 50-55m², and has an open-plan living room with a sofa bed. It comes with a terrace, balcony or garden. Capacity: 5 adults or 4 adults + 2 children.

Three-Bedroom Villa This villa is comprised of 1 living room, 3 separate bedrooms and 2 bathrooms with a bath or a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the kitchen. The villa also has a barbecue. Featuring a terrace with garden views, this villa also offers a washing machine and a flat-screen TV with cable channels. The unit offers 5 beds.

Deluxe Villa This villa consists of 1 living room, 4 separate bedrooms and 3 bathrooms with a bath or a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the well-fitted kitchen. The villa also offers a barbecue. Featuring a terrace with garden views, this villa also provides a washing machine and a flat-screen TV with cable channels. The unit offers 6 beds.

Villa with Private Pool This villa includes 1 living room, 2 separate bedrooms and 1 bathroom with a bath or a shower and free toiletries. Guests will find a stovetop, a refrigerator, kitchenware and an oven in the fully equipped kitchen. The villa also features a barbecue. Boasting a terrace with sea views, this villa also offers a washing machine and a flat-screen TV with cable channels. The unit has 4 beds.

About El Capistrano
License: A/MA/00740
Guest Reviews
8.0
Very Good
Location
El Capistrano enjoys a picturesque and tranquil setting, earning high praise for its breathtaking scenery and peaceful atmosphere. Guests frequently highlight its advantageous location close to beaches, supermarkets and tourist sites, making it a convenient base for exploring the area. The complex itself is noted for its beautiful gardens, charming villas and impressive sea views. While some reviewers mention that it is a bit far from the beach and the town center, most agree that the serenity and stunning vistas more than compensate for the distance.

Guests also appreciate the well-maintained, clean and spacious apartments, many of which come with large terraces perfect for soaking up the views. The complex features multiple swimming pools, which are described as quiet and relaxing, adding to the overall calm ambiance. Friendly and responsive staff, exceptional service, particularly from individuals like Javier Ruiz, are frequently mentioned, contributing to the positive experience.

Despite some comments about the dated decor in certain areas, the overall charm and beauty of the surroundings leave a lasting impression. The location proves ideal for families, offering both tranquility and proximity to amenities. Overall, El Capistrano is celebrated for its beautiful environment, excellent views and quiet, restful setting, making it a delightful destination for those seeking a peaceful getaway.

Rooms
El Capistrano offers a range of individually housed apartments situated in a tranquil and beautiful location. While the decor and furnishings are a bit outdated and could benefit from some updating, the apartments are spacious, clean and well-equipped with stunning views that enhance the overall experience. The kitchen facilities, although in need of renovation, provide all the necessities for a comfortable stay.

The large terraces, particularly those facing south, offer ample space and superb views, making them a highlight for many visitors. Newer appointments in the bathrooms add a touch of modern comfort. Despite some critical remarks regarding the comfort and quality of beds, as well as the construction of the villas, the overall facilities and amenities of the apartments meet guests' expectations.

Staff members are noted for being helpful and supportive, ensuring a pleasant stay despite any minor inconveniences. The peaceful ambiance and spacious settings of El Capistrano make it a solid choice for travelers looking for a relaxing getaway with beautiful views, even if the interiors could use some updating.

Beds
El Capistrano offers a mixed sleeping experience for its guests. While some guests found the beds to be quite comfortable, many reported issues with the beds and bedding. Common complaints included uncomfortable and hard mattresses with some describing the spring mattresses as particularly problematic. Several guests mentioned that the mattresses were old and in poor condition with one noting visible foam. The pillows also received largely negative feedback with many finding them uncomfortable or too thin.

The setup of the beds also drew some negative comments, particularly for couples, as some double rooms featured two single beds pushed together instead of a proper double bed. Additionally, issues like broken bed slats and unmade beds were noted. While there were occasional mentions of comfortable double beds and some stating that the beds and bedding were okay, these were exceptions rather than the rule. It seems the overall consensus is that significant improvements are needed in terms of mattress quality and bedding at El Capistrano.

Cleanliness
El Capistrano offers a tranquil and cozy retreat with a picturesque setting that many guests appreciate for its cleanliness and serene atmosphere. The accommodations generally receive high marks for being well-maintained and exceptionally clean. Many guests praise the villas and apartments for their spaciousness and abundant utensils, making it easy to settle in comfortably. The views and well-kept gardens also contribute to a positive experience with several reviews highlighting the beautiful surroundings.

However, some areas do need attention. Reviews mentioned issues such as ants in the kitchen and bathroom, which detracted from the overall cleanliness. There were also instances of broken fixtures like shower screens and uncomfortable mattresses. Some guests noted that deep cleaning and minor maintenance could significantly enhance their stay, suggesting that while the accommodations are clean, they may lack thoroughness at times, especially in hidden or less obvious areas.

Despite the occasional shortcomings, the majority of guests found their apartments impeccably clean, underlining the importance of upkeep and presentation in maintaining guest satisfaction. The peaceful ambiance and comprehensive amenities stand out as key strengths, making it a comfortable and inviting place, provided a bit more attention is given to consistent cleanliness and minor repairs.

Staff
El Capistrano stands out for its exceptionally friendly and helpful staff, who consistently go above and beyond to ensure a pleasant stay. The reception team frequently receives praise for their warm and attentive service, making guests feel welcome from the moment they check in. Notable members such as Javier, Ruiz and Juan are highlighted for their excellent service, providing informative assistance and putting solo travelers at ease. The staff's friendliness extends beyond the reception, as poolside waiters and bar staff are also recognized for their amiable and efficient service. Despite occasional criticisms of management, the general consensus portrays El Capistrano's staff as genuinely caring and dedicated to enhancing the guest experience.

Wi-Fi
At El Capistrano, guests have mixed feelings about the Wi-Fi service. Some visitors appreciate that Wi-Fi is included in their stay, along with air conditioning, highlighting it as a benefit. However, there are several mentions of the internet not functioning well, which detracts from the experience. Many reviews indicate frustration with the hotel's policy of charging for Wi-Fi, typically at a rate of 10 euros per week, arguing that this is outdated. There's also inconsistency in communication with some employees hinting at charges without clear information. Overall, while the inclusion of Wi-Fi could potentially enhance the guest experience, the current implementation and additional charges leave room for improvement.

Pool
El Capistrano boasts lovely, well-maintained swimming pools that many guests find divine. The facilities include separate pools for adults and children, ensuring everyone's needs are met. The community pools are often described as clean, tranquil and beautiful, adding to the serene atmosphere of the place. Guests appreciate that the pools are open for many hours, providing ample opportunity to relax and enjoy the water.

The pool areas, including the surrounding gardens, are described as well-maintained and exceptionally lovely. Despite occasional issues such as specific pools being closed or not meeting expectations, the overall impression is overwhelmingly positive. Additionally, the development is noted for its quiet charm with ample amenities like great views from terraces and convenient parking spaces.

Families find the pool great for kids, while everyone appreciates the larger pools for their beauty and cleanliness. Staff friendliness also adds to the pleasant experience at the pool areas. Overall, the pool facilities at El Capistrano are a highlight, contributing significantly to a relaxing and enjoyable stay.

Parking
At El Capistrano, guests generally find parking to be a convenient and stress-free experience. Many reviews highlight the availability of free parking options, whether at the villas or nearby the apartments. The ease of access and ample parking space emerge as notable advantages, making it straightforward for guests to find a spot for their vehicles. Additionally, the very quiet neighborhood adds to the overall pleasant experience, as does the well-equipped nature of the apartments. Despite a few reviews mentioning limited parking space or the challenge of parking in Nerja during peak times, the majority of visitors seem untroubled. The urbanization offers plenty of parking, alleviating common concerns about vehicle accommodation.

Family
El Capistrano offers an impressive array of amenities that make it an ideal spot for families looking to unwind and enjoy quality time together. The spacious, well-equipped apartments come highly recommended for families, particularly those traveling with children and even pets. The accommodations are described as very clean and comfortable with the convenience of early check-ins being a notable plus.

The location of the hotel also garners praise, owing to its proximity to shopping options and the city center, making it easy to explore the area. A rented car is suggested for added convenience as parking is readily available near the houses.

Families especially appreciate the garden and terrace areas, which provide ample space to relax and take in beautiful views of the ocean and gardens. The grounds staff receives high marks for their exceptional service, contributing to the pleasant atmosphere of the hotel. Guests describe the urbanization as incredibly beautiful and peaceful, enhancing the experience of waking up in such a picturesque setting.

For families with young children, the pool area is a highlight, being described as perfect and very enjoyable for kids. However, some guests noted concerns about navigating stairs with small children, suggesting that certain areas might be less child-friendly due to this feature.

Overall, El Capistrano stands out as a perfect family location, offering excellent facilities, a peaceful ambiance and charming surroundings that make it a wonderful place to rest and disconnect.


Yes, El Capistrano has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.

No, a spa isn't available at El Capistrano.

Yes, El Capistrano welcomes dogs.

Yes, parking facilities are available at El Capistrano.

No, El Capistrano doesn't have a gym.

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