Hotel Balcón de Europa
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Summary of reviewsHotel Balcón de Europa excels in offering a remarkable stay, primarily thanks to its unparalleled location in the heart of Nerja, deemed the best spot in town. Guests relish stunning Mediterranean views from various vantage points such as rooms, the restaurant and the beach with the hotel's central position granting convenient access to town attractions, shopping streets and dining spots. This picturesque setting is also popular for special events like weddings.
The breakfast experience at Hotel Balcón de Europa stands out for its variety and quality, receiving frequent praises for its extensive buffet and the serene ambiance of the breakfast room, often enhanced by sea views. The selection includes freshly cooked dishes, pastries and an omelette station, complemented by friendly and attentive staff.
While breakfast and lunch, particularly at the beachfront restaurant, get high marks for freshness and variety, the dinner service yields mixed feedback. Some guests appreciate the dinner buffet's quality and presentation, but others find it limited in variety, especially for vegetarian options.
Rooms at the hotel offer beautiful sea views and spacious layouts in their refurbished state, contributing to a comfortable stay. However, some rooms could use updates, as a few guests reported issues like small size, dated decor and noise disturbances. Nonetheless, overall cleanliness receives high praise with diligent housekeeping maintaining spotless conditions throughout the hotel.
The staff are frequently commended for their professionalism, friendliness and willingness to help, enhancing the overall guest experience. Special mentions often go to specific team members for exceptional service. Despite occasional minor critiques, the staff's dedication shines through.
Regarding amenities, the WiFi offers mixed reliability with some experiencing strong connections while others struggled with inconsistency. The gym is appreciated for its presence but noted to be small and under-equipped. The pool area, although beautifully set with spectacular views, is considered small and unheated with the cold Jacuzzi occasionally disappointing guests. Parking is a notable drawback due to the lack of on-site options and the high cost and limited availability of nearby public parking.
Hotel Balcón de Europa is also recognized for its family-friendly environment, offering facilities and activities suitable for children, from kiddie pools to family rooms. The convenient beach access and safe surroundings make it an ideal choice for family vacations.
Overall, Hotel Balcón de Europa is a cherished destination, especially for those seeking a blend of scenic beauty, convenience and warm hospitality.
Categories
The breakfast experience at Hotel Balcón de Europa stands out for its variety and quality, receiving frequent praises for its extensive buffet and the serene ambiance of the breakfast room, often enhanced by sea views. The selection includes freshly cooked dishes, pastries and an omelette station, complemented by friendly and attentive staff.
While breakfast and lunch, particularly at the beachfront restaurant, get high marks for freshness and variety, the dinner service yields mixed feedback. Some guests appreciate the dinner buffet's quality and presentation, but others find it limited in variety, especially for vegetarian options.
Rooms at the hotel offer beautiful sea views and spacious layouts in their refurbished state, contributing to a comfortable stay. However, some rooms could use updates, as a few guests reported issues like small size, dated decor and noise disturbances. Nonetheless, overall cleanliness receives high praise with diligent housekeeping maintaining spotless conditions throughout the hotel.
The staff are frequently commended for their professionalism, friendliness and willingness to help, enhancing the overall guest experience. Special mentions often go to specific team members for exceptional service. Despite occasional minor critiques, the staff's dedication shines through.
Regarding amenities, the WiFi offers mixed reliability with some experiencing strong connections while others struggled with inconsistency. The gym is appreciated for its presence but noted to be small and under-equipped. The pool area, although beautifully set with spectacular views, is considered small and unheated with the cold Jacuzzi occasionally disappointing guests. Parking is a notable drawback due to the lack of on-site options and the high cost and limited availability of nearby public parking.
Hotel Balcón de Europa is also recognized for its family-friendly environment, offering facilities and activities suitable for children, from kiddie pools to family rooms. The convenient beach access and safe surroundings make it an ideal choice for family vacations.
Overall, Hotel Balcón de Europa is a cherished destination, especially for those seeking a blend of scenic beauty, convenience and warm hospitality.
Luxury Hotel
Hotel Balcón de Europa is a highly-rated hotel with a fabulous beach front location. It provides a range of indoor and outdoor activities and has elegantly designed guestrooms. The hotel features a swimming pool, a sun terrace, a sauna, and live music.
Hotel for Honeymoon
Located in Nerja, this hotel offers stunning views of the Mediterranean Sea. The romantic setting and excellent service make it perfect for a honeymoon.
Family Friendly Hotel
Located in the old part of Nerja, this hotel offers panoramic views and is near the beach. Its prime location provides easy access to family-friendly activities and attractions, including proximity to the interactive museum and the beach.
Romantic Hotel
This hotel offers breathtaking views from its location on the Balcón de Europa in Nerja. It features comfortable rooms, a restaurant, and direct beach access, perfect for a romantic seaside getaway.
Hotel near Nightlife Spots
Located directly on the Balcón de Europa, this hotel offers immediate access to the vibrant nightlife scene, bars, restaurants, and street performers that gather in this central location. Cochran's Irish Pub, known for its live music and international cuisine, is nearby. Its central location makes it easy to explore various nightlife options.
Hotel with Swimming Pool
This hotel offers a pool with excellent views and is close to the beach. The hotel provides easy access to the Balcón de Europa and surrounding attractions.
Panoramic View Pool Outdoor Pool
Business Hotel
The hotel features 110 guest rooms and 2 meeting rooms, making it a potential option for business travelers. It also offers 270 sq m of total event space and a largest conference room of 50 sq m.
Hotel with Parking
Offers access to municipal parking, though it's about 200 meters away. Provides a parking solution, despite the lack of on-site parking. Offers a convenient parking solution for those arriving by car.
Hotel with Gym
The hotel provides a gym and a sauna area with a wellness shower. Guests can book this service at the reception.
4-Star Hotel
Located on the Balcón de Europa in Nerja, this hotel offers breathtaking views of the Mediterranean Sea. It features a rooftop terrace, a swimming pool, and comfortable rooms. The hotel's central location allows easy access to Nerja's beaches and attractions.
Hotel with Outdoor Pool
Perched on a cliff, this hotel offers an outdoor infinity pool with a jacuzzi on the 5th floor, providing stunning sea views. A sun deck on the 9th floor further enhances the experience with loungers and drinks service. It also provides direct access to three beaches.
Hotel with Panoramic View Pool
Located in Nerja, this hotel is known for its stunning views from the Balcón de Europa, offering a unique vantage point of the Mediterranean Sea and the surrounding coastline. The pool area complements these views, providing a relaxing experience.
Hotel Taking Steps Towards Sustainability
Guest Reviews
Hotel Balcón de Europa boasts an exceptional location in the heart of Nerja, regarded by many as the best spot in town. Situated right on the Balcon de Europa, this hotel offers breathtaking views of the Mediterranean Sea, which guests can enjoy from multiple vantage points, including their rooms, the restaurant, the pool and the beach. The direct access to the beach and the closeness to the town's main attractions, such as shopping streets, cafes, bars and restaurants, make it an ideal choice for travelers seeking convenience and beauty.
The hotel's central position ensures that everything is within walking distance, making it perfect for those who want to explore Nerja's vibrant atmosphere or relax on its stunning beaches. Additionally, this locale provides a picturesque setting for events with some guests attending weddings and other special occasions here. Overall, Hotel Balcón de Europa stands out for its unique and unbeatable location, offering unparalleled scenic views and easy access to the charm and activities of Nerja.
Hotel Balcón de Europa offers a breakfast experience that generally garners positive feedback from guests with many emphasizing its variety and quality. The breakfast buffet stands out with its extensive selection, catering to diverse tastes with options ranging from freshly cooked hot dishes to cold delicacies, including an omelette station and fresh pastries. Many guests appreciate the ample servings and the well-organized layout of the breakfast room, which often comes with stunning sea views that enhance the dining experience.
The ambiance of the breakfast area is frequently praised, contributing to a serene and enjoyable start to the day. While most guests highlight the delicious food and abundant choices, there are occasional notes on areas needing improvement, such as the quality of coffee or the variety in certain offerings. Despite these minor critiques, the friendly and attentive staff add positively to the overall experience.
Guests often describe the breakfast as fantastic, fabulous and even the best they've had abroad, making it a significant highlight of their stay. The scenic views, particularly when available through large windows overlooking the beach, add a unique charm to the morning meal, making breakfast at Hotel Balcón de Europa a memorable feature for visitors.
Hotel Balcón de Europa offers a mixed dining experience for its guests with lunch and breakfast often receiving high praise. Guests enjoyed the hotel's beachfront restaurant, noting the freshness of the sea bass and the fantastic location right above the sand. The beach restaurant frequently earns accolades for its great menu, lovely atmosphere and consistently good food, making it a highlight for many visitors.
Breakfast at the hotel is described as excellent and diverse with an extensive buffet that caters to various tastes. Many guests enjoyed both breakfast and the overall dining experience, finding the food freshly prepared with ample choices. The dining areas, whether by the beach or within the hotel, are often remarked as luxurious and well-maintained.
However, the hotel’s dinner service draws a range of opinions. While some guests find the dinner buffet to be superb and worth the price, others feel it is limited in variety and quality. The dinner menu does not always meet expectations with some reviews expressing that the food is mediocre or not worth the cost. The vegetarian options at dinner are particularly noted as lacking.
The hotel's dining service also receives mixed feedback regarding food preparation and service times with some guests experiencing issues with buffet availability and meal variety. Despite these inconsistencies, many diners found the culinary offerings to be enjoyable, especially when dining by the beach with its spectacular views.
Overall, Hotel Balcón de Europa excels in breakfast and lunch offerings, particularly at its beach restaurant, but may need improvement in its dinner services to satisfy all its guests.
The rooms at Hotel Balcón de Europa receive mixed feedback from guests. On the positive side, many rooms are described as beautiful, clean and comfortable with spacious layouts and stunning sea views. Refurbished and newly furnished rooms have been noted, featuring luxurious and modern interiors that make for a pleasant stay. Cleanliness is a clear priority with fresh linen and towels and well-maintained rooms with organized setups.
However, not all experiences are as favorable. Some rooms are reported to be quite small with dated furnishings and decor that could use an update. Certain rooms face less desirable views, such as brick walls or narrow patios, making them feel dark and cramped. Noise issues are mentioned frequently, particularly for rooms near bars or restaurants with thin walls allowing sound to travel easily between rooms.
A few specific complaints include issues with heating and air conditioning, uncomfortable double beds made up of two singles pushed together and minor maintenance problems like broken light switches or insufficient room amenities. Despite these drawbacks, the location and sea views make up for some of the less favorable aspects with guests enjoying their stays enough to consider returning.
Guest reviews of the beds at Hotel Balcón de Europa reveal a varied experience. On the positive side, many guests found the beds to be comfortable, highlighting features such as "huge bed," "king size bed," "super comfortable bed," and "very soft mattress." The hotel also provides mattress toppers upon request, which many guests appreciated. Some were delighted with the thick pillows and described the room as comfortable with perfect beds.
However, it wasn't universally positive. A notable number of guests found the beds to be very firm, hard or uncomfortable. Issues included beds that moved around and beds that were two singles pushed together, which did not always stay together properly. Some mentioned that the mattresses were old, springy or had wheels, which added to discomfort. Additionally, there were complaints about soft or hard pillows and some bedspreads did not fit well or had defects.
In summary, while many guests praised the beds at Hotel Balcón de Europa for being comfortable and spacious, there were also several criticisms regarding firmness, old mattresses and mismatched components. Interested travelers may want to consider requesting toppers or specific bed types when booking to ensure a more comfortable stay.
Hotel Balcón de Europa is widely praised for its exceptional cleanliness. Reviews highlight that the entire hotel, including rooms and communal areas, is meticulously maintained and boasts spotless conditions. The cleaning staff is commended for their diligent efforts, ensuring that the rooms are cleaned promptly every morning and the hotel is sanitized regularly. Guests describe the environment as ultra clean, hygienic and orderly, contributing to an overall sense of a well-maintained and tidy property.
The bathrooms and bedrooms are frequently noted for their impeccable cleanliness with the general tidiness and sanitized settings leaving a lasting impression on visitors. General cleanliness and housekeeping practices meet high standards, reflecting the hotel's commitment to hygiene principles. Despite some minor remarks about dated decor and occasional lapses in cleaning services, the overall sentiment portrays a clean and comfortable stay.
In summary, Hotel Balcón de Europa consistently delivers a very clean and hygienic experience, making it a reliable choice for travelers prioritizing cleanliness.
Hotel Balcón de Europa receives high praise for its outstanding staff, characterized by their exceptional professionalism and unwavering friendliness. Guests frequently commend the team for being welcoming, courteous and highly accommodating, ensuring that every need is met with swift and efficient service. The hotel staff’s dedication is evident in their fast response times, attentive nature and their ability to make guests feel exceptionally well looked after from arrival to departure.
Receptionists, in particular, are highlighted for their helpful and friendly demeanor with specific mentions of individuals like Jose Antonio and Rita for providing exceptional service. The cleaning staff and waiters, such as Paco and Francisco, also receive accolades for their thoroughness and attentiveness. However, there are occasional remarks about the beach and restaurant staff being less pleasant, though these instances seem to be exceptions rather than the rule.
Guests consistently note the fantastic location of the hotel, which is right in the town center, providing easy access to the Mediterranean and local attractions. The breakfast service at Hotel Balcón de Europa also earns high marks, frequently described as delicious and varied with options catering to various dietary needs, including fresh fruit, gluten-free selections and a variety of hot and cold dishes.
Despite minor criticisms such as occasional slow drink service and sporadic unhelpfulness, the overall sentiment is that the staff at Hotel Balcón de Europa are hardworking, attentive and committed to delivering a delightful guest experience. This aligns seamlessly with the hotel's charming facilities and prime location, making it a cherished choice for travelers seeking a welcoming and professionally run home away from home.
Hotel Balcón de Europa offers free WiFi to its guests and there were positive comments noting that the WiFi worked well in various parts of the hotel, including the rooms. Some guests experienced good or even great WiFi connections, highlighting strong internet connections throughout the building. However, the feedback was mixed. Many reviews pointed out issues such as poor, spotty or non-functional WiFi. Frequent descriptions included problematic and bad WiFi with several guests noting a weak and inconsistent signal. Some mentioned needing to log in repeatedly, finding the process unintuitive. Overall, while some guests had satisfactory experiences, many found the need for improvement in the hotel's WiFi service.
The gym at Hotel Balcón de Europa receives mixed feedback from guests. While some find the gym to be nice and appreciate its existence, others highlight that it is fairly small and not fully equipped. A common remark is that the gym's opening time at 8am might be inconvenient for early risers. There are also mentions from some guests who felt the gym did not meet their expectations. Despite its limitations, having a gym available is seen as a positive feature by some visitors.
Hotel Balcón de Europa presents a complex mix of pool amenities set against a breathtaking backdrop. The positive highlights include multiple mentions of a lovely and beautiful pool with spectacular views and direct access to the beach enhancing the overall experience. The infinity pool, in particular, garners attention for its eye-catching appeal and relaxing atmosphere. Guests appreciate the pool as a nice bonus facility, complementing the sunbathing areas and offering a good opportunity to unwind.
However, there are notable areas of concern. The pool is frequently described as quite small and unheated, making it less ideal for guests seeking warmer waters or ample space for multiple users. The Jacuzzi also faces criticism for being cold and occasionally non-functional. Despite these drawbacks, the pool area itself—with its sun loungers and stunning views—remains a recognized asset, though guests noted that additional chairs would enhance comfort.
In summary, while the size and temperature of the pools at Hotel Balcón de Europa might not meet all expectations, the scenic views and serene setting offer a charming escape for those who prioritize ambiance over space.
Guests at Hotel Balcón de Europa have expressed mixed feelings about the parking situation. Many found the lack of on-site parking to be an inconvenience, often highlighting the difficulty in finding parking close to the hotel. Arriving by car could be challenging, as the public parking options nearby are both pricey and limited. The municipal parking lot, which is the most commonly used solution, is around 200 meters away from the hotel and can cost around €22 per day.
Some guests mentioned that the process for arranging parking could be better managed and that it requires advance booking. Despite these challenges, the staff at the hotel were often noted to be helpful and friendly in assisting guests with parking arrangements. A few visitors opted for a weekly parking pass to alleviate some of the hassle.
Overall, while parking at Hotel Balcón de Europa can be complicated and may come with high fees, there are options available within a reasonable walking distance. The lack of free or on-site parking remains a notable drawback for those traveling by car.
Hotel Balcón de Europa comes highly recommended as a family-friendly destination, particularly suited for family vacations and gatherings. The positive reviews highlight its excellent location and friendly staff, which contribute to a welcoming atmosphere for both kids and adults. Families appreciate the hotel facilities, where even on the last day of their stay, they could make full use of amenities. The beach access is a hit among guests, making it easier for families to enjoy sun and sand just steps away from the hotel.
Parents found the environment safe for kids, enhancing their peace of mind. A range of family activities, including specifically catered children’s activities, ensures that young guests are kept entertained. The kiddie pool is a popular spot, often taken over by enthusiastic children, much to their delight.
Accommodations such as family rooms, despite being on higher floors, provide comfortable lodging for larger groups. Families have reported creating great memories during their stay, from special trips and holiday celebrations like Christmas to just enjoying breakfast together.
While the older-aged clientele is also drawn to the hotel, it maintains a balance, providing space and activities actively catering to younger guests. Despite minor inconveniences like the difficulty experienced at breakfast time for larger families, the overall sentiment remains overwhelmingly positive. The service is lauded, as are the beautiful room views, contributing to wonderful family stays. Guests frequently remark on their wonderful and special times spent at the hotel, making it an ideal choice for family trips.
Hotel Balcón de Europa boasts an enviable location surrounded by vibrant nightlife options. Guests rave about the proximity to many bars, restaurants and stunning beaches, making it a perfect spot for evening adventures. The area comes alive at night, offering a mix of cultural events, traditional local clubs, dance bars and even flamenco shows that highlight the rich, local culture. Visitors can enjoy various seaside entertainment options, including cozy bars and clubs playing classic rock songs and beautiful guitar music. Though some noted difficulties with noise from street music, the nightlife scene remains a standout feature, providing tremendous and diverse nighttime activities. Family-oriented guests also appreciate the nearby cafes and the balance of great nightlife with a more relaxed ambiance for dinner and cultural experiences.
Hotel Balcón de Europa, a four-star establishment, receives mixed reviews regarding its value for money. While the stunning sea views and prime location are consistently praised, many guests feel that these aspects alone do not justify the four-star rating. The hotel's facilities appear somewhat outdated with several reviewers noting that it seems a bit run-down. The dining facilities on the upper terrace receive positive mentions, as does the breakfast selection, which is commended for its variety.
The service stands out with professional and attentive staff frequently highlighted as a strong point of the hotel. Some visitors find that the service provides good value, contributing positively to their overall experience. Public areas and the common spaces are described as well-decorated, adding to a pleasant ambiance.
Despite certain areas needing urgent renovation to meet the four-star expectations, the hotel manages to provide a comfortable stay. The amenities are deemed good but could benefit from updates. Overall, while the hotel does offer some positive attributes fitting a four-star classification, aspects related to its facilities and maintenance leave room for improvement.
Hotel Balcón de Europa is a well-regarded option for business travelers, praised for its convenient location and well-organized facilities. Featuring a variety of conference rooms and a business center available on-site, the hotel caters effectively to professional needs. Guests have noted an above-average business experience and highlighted the impressive range of conference facilities. Although there are no specific mentions of amenities such as luggage carry services, the availability of meeting rooms and an easy reservation process are positive points for busy professionals. Additionally, the hotel offers light breakfasts and stunning sea views from the balconies, combining business efficiency with a touch of leisure. Despite some feedback about the reception not being helpful, the overall sentiment towards the business facilities and services remains favorable.
Hotel Balcón de Europa features mixed reviews about its heated pool. Some guests mention enjoying a warm and heated pool, while others report the pool being cold or not heated at all. There are indications of a heated pool with amenities such as a jacuzzi also being available, but it appears that the availability and temperature of the heated facilities might vary. Overall, while some visitors appreciated heated options, consistency in the pool's temperature seems to be an area for improvement.
Hotel Balcón de Europa offers a notable outdoor pool experience. Guests frequently highlight the pool area's modern features, including a lovely rooftop infinity pool that boasts spectacular sea views. The pool is clean and well-maintained, adding to its charm. Numerous reviews praise the inclusion of a jacuzzi, which many consider an excellent perk for a hotel so centrally located.
However, the pool area often garners mixed feedback due to its size. Several reviews mention that the pool is quite small, making the space feel cramped and crowded, especially given the hotel's capacity. The limited space for sun beds and umbrellas can also be an issue during peak times, although it does provide comfortable seating when available.
Despite its small size, the pool receives commendations for being heated, which is a popular feature among guests. On occasion, some have found the water to be cold, indicating possible inconsistencies in temperature control.
The pool area furniture appears to be well-updated and the overall views and ambiance from the pool are much appreciated by visitors. For those seeking a serene and scenic swim with clean facilities, the Hotel Balcón de Europa’s outdoor pool area remains an attractive, if somewhat compact, option.
Hotel Balcón de Europa provides an exceptional experience for honeymooners, making it the perfect destination for special occasions. Guests have praised the cozy and character-filled suites, some with exclusive access, that contribute to memorable stays. The staff's attentiveness and exceptional service enhance the experience, ensuring that everything is taken care of seamlessly. Additionally, the hotel offers complimentary breakfast, adding to the convenience and enjoyment of the visit. Despite a slightly dated ambiance, the charming character of the hotel has left guests wanting to return. With ideal spots for romance, it remains a highly recommended choice for honeymoon celebrations.
Nestled along the Mediterranean, Hotel Balcón de Europa exudes a naturally romantic ambiance that's perfect for couples seeking a serene getaway. Guests consistently allude to the romantic setup and atmosphere, ideal for honeymoons and special occasions. The hotel's tranquil and cozy environment enhances the intimacy of the stay, making it a preferred choice for baby-moons and couple retreats.
Visitors often highlight the breathtaking romantic views, particularly from the balconies, which provide a stunning backdrop for memorable moments. The experience is further complemented by opportunities for romantic dinners by the sea, creating a perfect dining setting. Many describe their stay as a perfect mix of relaxation and romance.
The combination of contemporary feel and the calm, tranquil setting makes it feel like dawn in paradise, enhancing the overall romantic experience. Despite one isolated instance of a ruined anniversary trip, the general consensus is that Hotel Balcón de Europa offers an unparalleled romantic escape.
Location Show Map
Location
The hotel's central position ensures that everything is within walking distance, making it perfect for those who want to explore Nerja's vibrant atmosphere or relax on its stunning beaches. Additionally, this locale provides a picturesque setting for events with some guests attending weddings and other special occasions here. Overall, Hotel Balcón de Europa stands out for its unique and unbeatable location, offering unparalleled scenic views and easy access to the charm and activities of Nerja.
Breakfast
The ambiance of the breakfast area is frequently praised, contributing to a serene and enjoyable start to the day. While most guests highlight the delicious food and abundant choices, there are occasional notes on areas needing improvement, such as the quality of coffee or the variety in certain offerings. Despite these minor critiques, the friendly and attentive staff add positively to the overall experience.
Guests often describe the breakfast as fantastic, fabulous and even the best they've had abroad, making it a significant highlight of their stay. The scenic views, particularly when available through large windows overlooking the beach, add a unique charm to the morning meal, making breakfast at Hotel Balcón de Europa a memorable feature for visitors.
Dinner
Breakfast at the hotel is described as excellent and diverse with an extensive buffet that caters to various tastes. Many guests enjoyed both breakfast and the overall dining experience, finding the food freshly prepared with ample choices. The dining areas, whether by the beach or within the hotel, are often remarked as luxurious and well-maintained.
However, the hotel’s dinner service draws a range of opinions. While some guests find the dinner buffet to be superb and worth the price, others feel it is limited in variety and quality. The dinner menu does not always meet expectations with some reviews expressing that the food is mediocre or not worth the cost. The vegetarian options at dinner are particularly noted as lacking.
The hotel's dining service also receives mixed feedback regarding food preparation and service times with some guests experiencing issues with buffet availability and meal variety. Despite these inconsistencies, many diners found the culinary offerings to be enjoyable, especially when dining by the beach with its spectacular views.
Overall, Hotel Balcón de Europa excels in breakfast and lunch offerings, particularly at its beach restaurant, but may need improvement in its dinner services to satisfy all its guests.
Rooms
However, not all experiences are as favorable. Some rooms are reported to be quite small with dated furnishings and decor that could use an update. Certain rooms face less desirable views, such as brick walls or narrow patios, making them feel dark and cramped. Noise issues are mentioned frequently, particularly for rooms near bars or restaurants with thin walls allowing sound to travel easily between rooms.
A few specific complaints include issues with heating and air conditioning, uncomfortable double beds made up of two singles pushed together and minor maintenance problems like broken light switches or insufficient room amenities. Despite these drawbacks, the location and sea views make up for some of the less favorable aspects with guests enjoying their stays enough to consider returning.
Beds
However, it wasn't universally positive. A notable number of guests found the beds to be very firm, hard or uncomfortable. Issues included beds that moved around and beds that were two singles pushed together, which did not always stay together properly. Some mentioned that the mattresses were old, springy or had wheels, which added to discomfort. Additionally, there were complaints about soft or hard pillows and some bedspreads did not fit well or had defects.
In summary, while many guests praised the beds at Hotel Balcón de Europa for being comfortable and spacious, there were also several criticisms regarding firmness, old mattresses and mismatched components. Interested travelers may want to consider requesting toppers or specific bed types when booking to ensure a more comfortable stay.
Cleanliness
The bathrooms and bedrooms are frequently noted for their impeccable cleanliness with the general tidiness and sanitized settings leaving a lasting impression on visitors. General cleanliness and housekeeping practices meet high standards, reflecting the hotel's commitment to hygiene principles. Despite some minor remarks about dated decor and occasional lapses in cleaning services, the overall sentiment portrays a clean and comfortable stay.
In summary, Hotel Balcón de Europa consistently delivers a very clean and hygienic experience, making it a reliable choice for travelers prioritizing cleanliness.
Staff
Receptionists, in particular, are highlighted for their helpful and friendly demeanor with specific mentions of individuals like Jose Antonio and Rita for providing exceptional service. The cleaning staff and waiters, such as Paco and Francisco, also receive accolades for their thoroughness and attentiveness. However, there are occasional remarks about the beach and restaurant staff being less pleasant, though these instances seem to be exceptions rather than the rule.
Guests consistently note the fantastic location of the hotel, which is right in the town center, providing easy access to the Mediterranean and local attractions. The breakfast service at Hotel Balcón de Europa also earns high marks, frequently described as delicious and varied with options catering to various dietary needs, including fresh fruit, gluten-free selections and a variety of hot and cold dishes.
Despite minor criticisms such as occasional slow drink service and sporadic unhelpfulness, the overall sentiment is that the staff at Hotel Balcón de Europa are hardworking, attentive and committed to delivering a delightful guest experience. This aligns seamlessly with the hotel's charming facilities and prime location, making it a cherished choice for travelers seeking a welcoming and professionally run home away from home.
Wi-Fi
Gym
Pool
However, there are notable areas of concern. The pool is frequently described as quite small and unheated, making it less ideal for guests seeking warmer waters or ample space for multiple users. The Jacuzzi also faces criticism for being cold and occasionally non-functional. Despite these drawbacks, the pool area itself—with its sun loungers and stunning views—remains a recognized asset, though guests noted that additional chairs would enhance comfort.
In summary, while the size and temperature of the pools at Hotel Balcón de Europa might not meet all expectations, the scenic views and serene setting offer a charming escape for those who prioritize ambiance over space.
Parking
Some guests mentioned that the process for arranging parking could be better managed and that it requires advance booking. Despite these challenges, the staff at the hotel were often noted to be helpful and friendly in assisting guests with parking arrangements. A few visitors opted for a weekly parking pass to alleviate some of the hassle.
Overall, while parking at Hotel Balcón de Europa can be complicated and may come with high fees, there are options available within a reasonable walking distance. The lack of free or on-site parking remains a notable drawback for those traveling by car.
Family
Parents found the environment safe for kids, enhancing their peace of mind. A range of family activities, including specifically catered children’s activities, ensures that young guests are kept entertained. The kiddie pool is a popular spot, often taken over by enthusiastic children, much to their delight.
Accommodations such as family rooms, despite being on higher floors, provide comfortable lodging for larger groups. Families have reported creating great memories during their stay, from special trips and holiday celebrations like Christmas to just enjoying breakfast together.
While the older-aged clientele is also drawn to the hotel, it maintains a balance, providing space and activities actively catering to younger guests. Despite minor inconveniences like the difficulty experienced at breakfast time for larger families, the overall sentiment remains overwhelmingly positive. The service is lauded, as are the beautiful room views, contributing to wonderful family stays. Guests frequently remark on their wonderful and special times spent at the hotel, making it an ideal choice for family trips.
Nightlife
4 Star
The service stands out with professional and attentive staff frequently highlighted as a strong point of the hotel. Some visitors find that the service provides good value, contributing positively to their overall experience. Public areas and the common spaces are described as well-decorated, adding to a pleasant ambiance.
Despite certain areas needing urgent renovation to meet the four-star expectations, the hotel manages to provide a comfortable stay. The amenities are deemed good but could benefit from updates. Overall, while the hotel does offer some positive attributes fitting a four-star classification, aspects related to its facilities and maintenance leave room for improvement.
Business
Heated Pool
Outdoor Pool
However, the pool area often garners mixed feedback due to its size. Several reviews mention that the pool is quite small, making the space feel cramped and crowded, especially given the hotel's capacity. The limited space for sun beds and umbrellas can also be an issue during peak times, although it does provide comfortable seating when available.
Despite its small size, the pool receives commendations for being heated, which is a popular feature among guests. On occasion, some have found the water to be cold, indicating possible inconsistencies in temperature control.
The pool area furniture appears to be well-updated and the overall views and ambiance from the pool are much appreciated by visitors. For those seeking a serene and scenic swim with clean facilities, the Hotel Balcón de Europa’s outdoor pool area remains an attractive, if somewhat compact, option.
Honeymoon
Romantic
Visitors often highlight the breathtaking romantic views, particularly from the balconies, which provide a stunning backdrop for memorable moments. The experience is further complemented by opportunities for romantic dinners by the sea, creating a perfect dining setting. Many describe their stay as a perfect mix of relaxation and romance.
The combination of contemporary feel and the calm, tranquil setting makes it feel like dawn in paradise, enhancing the overall romantic experience. Despite one isolated instance of a ruined anniversary trip, the general consensus is that Hotel Balcón de Europa offers an unparalleled romantic escape.
Yes, Hotel Balcón de Europa has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Balcón de Europa.
No, Hotel Balcón de Europa doesn't allow dogs.
Yes, parking facilities are available at Hotel Balcón de Europa.
Yes, Hotel Balcón de Europa has a gym.
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