Hotel Terra
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Summary of reviewsHotel Terra enjoys a prime location near the resort center, providing convenient access to a variety of facilities such as restaurants, bars, shops and pharmacies. Guests often praised the peaceful and clean environment, along with comfortable rooms and friendly staff. The hotel's modern design and recent renovations add to the pleasant atmosphere. However, the beach is about a 10-15 minute walk away, which some guests found inconvenient, though others appreciated the exercise. Many opted to enjoy the hotel's amenities, particularly the pool area, which is well-maintained and includes a kids' pool and pool bar.
The breakfast experience at Hotel Terra receives mixed reviews. Many guests appreciated the extensive variety, including seasonal fruits, pastries and quality coffee. However, some felt that the breakfast failed to meet the standards of a four-star hotel due to limited variety and repetitive offerings during peak times. Similarly, dinner elicited diverse opinions. Some enjoyed the varied options and pleasant restaurant ambiance, while others criticized the food quality, comparing it unfavorably to hospital food. Guests also noted that the lack of a fully operational restaurant for lunch and dinner pushed them to explore nearby dining options.
Rooms at Hotel Terra are a blend of modern elegance and cleanliness, though the size can be a drawback, especially for families. While some rooms are spacious and well-furnished, others feel cramped. Cleanliness is consistently highlighted with daily housekeeping maintaining the rooms to a high standard. The beds are generally comfortable, although some guests reported issues with mattress firmness.
Cleanliness across the hotel is frequently praised with the property being well-kept and spotless. Daily cleaning routines ensure high standards of hygiene, further enhanced by the friendly staff. Despite occasional lapses, such as dusty spots or unclean linens, the hotel's commitment to cleanliness remains apparent.
The hotel's staff is consistently commended for their friendliness and helpfulness, contributing significantly to a welcoming and pleasant atmosphere. The reception and housekeeping teams are particularly noted for their attentiveness and efficiency, although there are occasional mentions of less experienced staff needing further training.
Wi-Fi connectivity appears to be a significant challenge with many guests reporting slow or non-functional internet, especially in the rooms. Efforts to resolve these issues through the reception have reportedly shown little success.
Overall, Hotel Terra stands out for its excellent location, friendly staff and clean, modern amenities. With some improvements in food quality, room size and Wi-Fi connectivity, the hotel has the potential to fully meet the expectations of a four-star rating. For families, the hotel offers a variety of kid-friendly activities and amenities, ensuring an enjoyable stay for both parents and children.
Categories
The breakfast experience at Hotel Terra receives mixed reviews. Many guests appreciated the extensive variety, including seasonal fruits, pastries and quality coffee. However, some felt that the breakfast failed to meet the standards of a four-star hotel due to limited variety and repetitive offerings during peak times. Similarly, dinner elicited diverse opinions. Some enjoyed the varied options and pleasant restaurant ambiance, while others criticized the food quality, comparing it unfavorably to hospital food. Guests also noted that the lack of a fully operational restaurant for lunch and dinner pushed them to explore nearby dining options.
Rooms at Hotel Terra are a blend of modern elegance and cleanliness, though the size can be a drawback, especially for families. While some rooms are spacious and well-furnished, others feel cramped. Cleanliness is consistently highlighted with daily housekeeping maintaining the rooms to a high standard. The beds are generally comfortable, although some guests reported issues with mattress firmness.
Cleanliness across the hotel is frequently praised with the property being well-kept and spotless. Daily cleaning routines ensure high standards of hygiene, further enhanced by the friendly staff. Despite occasional lapses, such as dusty spots or unclean linens, the hotel's commitment to cleanliness remains apparent.
The hotel's staff is consistently commended for their friendliness and helpfulness, contributing significantly to a welcoming and pleasant atmosphere. The reception and housekeeping teams are particularly noted for their attentiveness and efficiency, although there are occasional mentions of less experienced staff needing further training.
Wi-Fi connectivity appears to be a significant challenge with many guests reporting slow or non-functional internet, especially in the rooms. Efforts to resolve these issues through the reception have reportedly shown little success.
Overall, Hotel Terra stands out for its excellent location, friendly staff and clean, modern amenities. With some improvements in food quality, room size and Wi-Fi connectivity, the hotel has the potential to fully meet the expectations of a four-star rating. For families, the hotel offers a variety of kid-friendly activities and amenities, ensuring an enjoyable stay for both parents and children.
Hotel with EV Charging Stations
This hotel provides EV charging stations. Located in Neptun resort, it offers a convenient stay with charging facilities for guests with electric vehicles.
Hotel with Children's Pool
Hotel Terra includes a seasonal outdoor pool and a dedicated children's pool. The hotel also offers a kids' club and a playground, providing a range of activities and amenities for children during their stay.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Children's Pool Outdoor Pool
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Hotel Terra boasts a prime location near the center of the resort, offering convenient access to restaurants, bars, shops, pharmacies and various facilities. Guests appreciated the peaceful and clean environment, complemented by comfortable rooms and friendly staff. The hotel is easily accessible and features ample parking, although some have noted ongoing renovations and occasional parking issues.
Despite its appealing central location, many visitors mentioned that the beach is farther than expected with mixed reviews on the distance. While some found the walk to the beach (about 10-15 minutes or roughly 900 meters) enjoyable and good exercise, others felt it was inconvenient. However, many guests opted to enjoy the hotel's amenities like the pool instead.
In summary, while the distance to the beach may vary based on individual perspectives, Hotel Terra’s excellent central location and welcoming atmosphere make it a delightful choice for both adults and children.
At Hotel Terra, breakfast experiences seem to vary greatly among guests, though there is considerable praise for specific aspects. Many guests commend the breakfast for being extensive, rich and varied, highlighting the availability of diverse options such as seasonal fruits, honeycomb and various pastries. The breakfast is often described as delicious, satisfying, tasty and hearty. Several reviewers appreciated the quality of the coffee and noted the cleanliness and pleasant service at breakfast.
However, some guests noted that the breakfast is not always up to the standards expected of a 4-star hotel. Comments pointed out issues such as limited variety, repetitive offerings and insufficient quality of some products. The self-service breakfast does not seem to handle large crowds well, leading to long queues, especially at the coffee machines and slow restocking during peak times, around 9 to 10 AM.
While many diners found the breakfast to be quite good, varied and inclusive of fresh and high-quality foods, others were left disappointed by the crowded and sometimes chaotic environment. The breakfast hours and organization were also areas of concern for a few guests, causing inconvenience during their stay.
Overall, Hotel Terra's breakfast receives a mixed reception, celebrated for its range and flavor but criticized for inconsistency and lack of variety, particularly during busier times.
Hotel Terra offers a dining experience that elicits mixed feedback from its guests. While many praise the cuisine as good and diverse with varied dinner options including meat, fish, sides, fruits and desserts, some guests feel that the food menu could be more extensive and diversified. The restaurant itself is noted for its pleasant decoration and friendly staff.
Despite some positive reviews, there are also frequent mentions of the food lacking in quality with descriptions comparing it unfavorably to hospital food or canned food. Certain guests mentioned that the meals include items like frozen schnitzels and dry sausages, leading to a generally mediocre dining experience for some.
Others highlight that the hotel's restaurant is not fully operational for lunch and dinner, pushing guests to explore nearby dining alternatives. For those considering a stay, the location is said to be excellent, making it convenient to find other dining options in the vicinity.
Overall, while the hotel provides satisfactory meals for some, improvements in food quality and variety would enhance the dining experience for a broader range of guests.
Hotel Terra offers a blend of modern elegance and cleanliness despite having some limitations in room sizing. The hotel's rooms are generally small with many reviews noting their cramped feel, especially for families or groups. In contrast, there are also mentions of larger, well-furnished rooms, indicating some variation in room types. Most rooms feature balconies and have been recently renovated, boasting new furnishings and carpets. Cleanliness is a consistent highlight with many guests praising the clean sheets, well-maintained spaces and daily housekeeping.
Comfort is a significant factor, particularly with beds and pillows receiving positive mentions for their comfort, although a few guests reported issues with mattress firmness. While the bathrooms are universally described as small, they are equipped with modern amenities. The hotel’s ambiance is enhanced by live evening entertainment and a beautiful location, complemented by clean and refreshing pools. Despite some rooms failing to meet the expectations of a four-star rating due to their size and occasional cleanliness issues, the overall experience is elevated by friendly staff, a stylish atmosphere and a good balance of price and amenities.
Hotel Terra receives mixed reviews regarding its beds. Many guests find the beds to be comfortable with multiple mentions of how the beds and pillows contribute positively to their stay. Visitors frequently highlight the comfort of the beds, describing them as comfy and incredibly comfortable. Clean sheets and towels also add to the overall positive experience.
However, not all feedback is positive. Some guests report that the mattresses are too hard, leading to discomfort and even back pain. Additionally, a noisy and uncomfortable mattress has been noted and the beds for children have been found lacking in comfort. Despite these issues, the general consensus leans towards a comfortable sleep environment for most guests.
Hotel Terra boasts impressive cleanliness standards, marked by numerous positive reviews highlighting the pristine condition of the property. Guests frequently describe the hotel's overall cleanliness as impeccable with spotless rooms and well-maintained common areas. The hotel's modern design and recent renovations contribute to its clean and tidy appearance, further enhancing the guest experience.
Daily cleaning routines ensure rooms remain in top condition, meeting high levels of disinfection and hygiene. The staff, noted for their friendliness and politeness, play a significant role in maintaining these high standards. Additionally, the hotel features clean, pleasant-smelling environments, from the pool area to the dining spaces.
While the majority of reviews praise the cleanliness, there are isolated reports of specific areas needing improvement. Some guests encountered issues such as dusty spots, unclean bathrooms and dirty linens, suggesting occasional lapses in attention to detail.
Overall, Hotel Terra's strong commitment to cleanliness and a well-maintained atmosphere make it a popular choice, complemented by a friendly staff and a welcoming environment.
Hotel Terra enjoys strong praise for its friendly and welcoming staff, who consistently make guests feel at ease. Guests frequently highlight the amiability and helpfulness of the reception team. Many have noted that the staff is attentive and always available, creating a warm and inviting atmosphere throughout the hotel.
The housekeeping team receives commendations for their polite and efficient service, particularly with their proactive approach to guest needs. Pool and restaurant staff are also appreciated for their friendly demeanor, although there have been occasional mentions of areas where further training could enhance the dining experience.
Despite some isolated comments about a lack of preparedness among the younger, less experienced staff members, overall impressions remain highly positive. The hotel staff's genuine, smiling presence and readiness to assist contribute significantly to a pleasant and memorable stay at Hotel Terra.
Guests at Hotel Terra have consistently reported issues with the hotel's Wi-Fi. Many have found the connection to be either slow or not working at all. Some guests mentioned that the signal, even when good, failed to connect across multiple devices. Reports highlighted that Wi-Fi in the rooms is particularly weak with some guests describing it as practically non-existent. Efforts to resolve the issue through the reception have also reportedly shown no results. Overall, reliable internet connectivity appears to be a significant challenge at Hotel Terra.
The pool at Hotel Terra generally receives high praise from guests with many highlighting its cleanliness and appealing design. Families particularly appreciate the kids' pool, which is described as very nice and clean, offering a great environment for little ones. The pool bar is also noted as a great feature, enhancing the overall pool experience. Several reviews mention the pools as beautiful, superb and high class, reflecting a well-maintained and inviting atmosphere.
Despite the positive feedback, some guests find the pool area small relative to the hotel’s capacity, expressing concerns over the limited number of seats. However, the inclusion of entertainers for children and the availability of towels and sun loungers are seen as significant perks, contributing to a pleasant experience by the pool.
Regrettably, some reviews point out ongoing construction and incomplete outdoor facilities, including the pool, impacting the overall experience. A few guests note the lack of heated water and functional outdoor showers as drawbacks. Nonetheless, the generally well-arranged and clean pool areas, combined with the friendly atmosphere and additional amenities, make the pool a standout feature for many visitors at Hotel Terra.
Hotel Terra proves to be a welcoming and enjoyable destination for families with children, featuring a variety of kid-friendly amenities and activities. The hotel is notably praised for its clean and pleasant kids' pool, which includes pool toys that cater to both children and grown-ups. A highlight for many was the dedicated entertainment program for children, providing engaging moments with magicians and professional entertainers.
Families will find the playground area especially beneficial, ensuring that there is an active and safe space for children to play. Several reviews commend the effort put into balancing the needs of both children and parents with some suggesting the addition of further activities like workshops and a play area in the restaurant to enhance the experience.
The commendable hospitality extends to the attentive cleaning staff, specifically highlighted by Ms. Elena for her special attention to children. The hotel maintains its cleanliness standards with daily cleanings, contributing to a comfortable and inviting atmosphere.
Despite some suggestions for improvement, such as offering more activities and addressing room size issues due to extendable beds, the positive aspects like the friendly staff, clean facilities and ample children’s entertainment make Hotel Terra a solid choice for families seeking a kid-friendly vacation spot.
Hotel Terra has garnered mixed reviews, particularly concerning its four-star rating. While the hotel offers new and tastefully decorated rooms, several guests have expressed disappointment with the overall size and cramped nature of the rooms, especially for families. The bathrooms have also been highlighted as being unexpectedly small for a hotel of this category.
The cleanliness of the rooms and common areas leaves room for improvement. Specific concerns have been raised about the cleanliness not being up to standard unless specifically requested and instances of mold in bathroom fans have been noted. Despite these issues, the friendly and efficient staff have received positive remarks, contributing to a pleasant check-in experience.
On the culinary front, the hotel provides a very good breakfast, though the lunch offerings have been described as subpar for a four-star establishment. The unfinished renovations and ongoing construction work around the hotel detract from the overall guest experience, falling short of what is expected from a four-star hotel.
In conclusion, while Hotel Terra has potential and boasts commendable staff and good breakfast options, it currently falls short of the four-star rating in several key areas such as room size, ongoing construction and cleanliness.
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Location
Despite its appealing central location, many visitors mentioned that the beach is farther than expected with mixed reviews on the distance. While some found the walk to the beach (about 10-15 minutes or roughly 900 meters) enjoyable and good exercise, others felt it was inconvenient. However, many guests opted to enjoy the hotel's amenities like the pool instead.
In summary, while the distance to the beach may vary based on individual perspectives, Hotel Terra’s excellent central location and welcoming atmosphere make it a delightful choice for both adults and children.
Breakfast
However, some guests noted that the breakfast is not always up to the standards expected of a 4-star hotel. Comments pointed out issues such as limited variety, repetitive offerings and insufficient quality of some products. The self-service breakfast does not seem to handle large crowds well, leading to long queues, especially at the coffee machines and slow restocking during peak times, around 9 to 10 AM.
While many diners found the breakfast to be quite good, varied and inclusive of fresh and high-quality foods, others were left disappointed by the crowded and sometimes chaotic environment. The breakfast hours and organization were also areas of concern for a few guests, causing inconvenience during their stay.
Overall, Hotel Terra's breakfast receives a mixed reception, celebrated for its range and flavor but criticized for inconsistency and lack of variety, particularly during busier times.
Dinner
Despite some positive reviews, there are also frequent mentions of the food lacking in quality with descriptions comparing it unfavorably to hospital food or canned food. Certain guests mentioned that the meals include items like frozen schnitzels and dry sausages, leading to a generally mediocre dining experience for some.
Others highlight that the hotel's restaurant is not fully operational for lunch and dinner, pushing guests to explore nearby dining alternatives. For those considering a stay, the location is said to be excellent, making it convenient to find other dining options in the vicinity.
Overall, while the hotel provides satisfactory meals for some, improvements in food quality and variety would enhance the dining experience for a broader range of guests.
Rooms
Comfort is a significant factor, particularly with beds and pillows receiving positive mentions for their comfort, although a few guests reported issues with mattress firmness. While the bathrooms are universally described as small, they are equipped with modern amenities. The hotel’s ambiance is enhanced by live evening entertainment and a beautiful location, complemented by clean and refreshing pools. Despite some rooms failing to meet the expectations of a four-star rating due to their size and occasional cleanliness issues, the overall experience is elevated by friendly staff, a stylish atmosphere and a good balance of price and amenities.
Beds
However, not all feedback is positive. Some guests report that the mattresses are too hard, leading to discomfort and even back pain. Additionally, a noisy and uncomfortable mattress has been noted and the beds for children have been found lacking in comfort. Despite these issues, the general consensus leans towards a comfortable sleep environment for most guests.
Cleanliness
Daily cleaning routines ensure rooms remain in top condition, meeting high levels of disinfection and hygiene. The staff, noted for their friendliness and politeness, play a significant role in maintaining these high standards. Additionally, the hotel features clean, pleasant-smelling environments, from the pool area to the dining spaces.
While the majority of reviews praise the cleanliness, there are isolated reports of specific areas needing improvement. Some guests encountered issues such as dusty spots, unclean bathrooms and dirty linens, suggesting occasional lapses in attention to detail.
Overall, Hotel Terra's strong commitment to cleanliness and a well-maintained atmosphere make it a popular choice, complemented by a friendly staff and a welcoming environment.
Staff
The housekeeping team receives commendations for their polite and efficient service, particularly with their proactive approach to guest needs. Pool and restaurant staff are also appreciated for their friendly demeanor, although there have been occasional mentions of areas where further training could enhance the dining experience.
Despite some isolated comments about a lack of preparedness among the younger, less experienced staff members, overall impressions remain highly positive. The hotel staff's genuine, smiling presence and readiness to assist contribute significantly to a pleasant and memorable stay at Hotel Terra.
Wi-Fi
Pool
Despite the positive feedback, some guests find the pool area small relative to the hotel’s capacity, expressing concerns over the limited number of seats. However, the inclusion of entertainers for children and the availability of towels and sun loungers are seen as significant perks, contributing to a pleasant experience by the pool.
Regrettably, some reviews point out ongoing construction and incomplete outdoor facilities, including the pool, impacting the overall experience. A few guests note the lack of heated water and functional outdoor showers as drawbacks. Nonetheless, the generally well-arranged and clean pool areas, combined with the friendly atmosphere and additional amenities, make the pool a standout feature for many visitors at Hotel Terra.
Family
Families will find the playground area especially beneficial, ensuring that there is an active and safe space for children to play. Several reviews commend the effort put into balancing the needs of both children and parents with some suggesting the addition of further activities like workshops and a play area in the restaurant to enhance the experience.
The commendable hospitality extends to the attentive cleaning staff, specifically highlighted by Ms. Elena for her special attention to children. The hotel maintains its cleanliness standards with daily cleanings, contributing to a comfortable and inviting atmosphere.
Despite some suggestions for improvement, such as offering more activities and addressing room size issues due to extendable beds, the positive aspects like the friendly staff, clean facilities and ample children’s entertainment make Hotel Terra a solid choice for families seeking a kid-friendly vacation spot.
4 Star
The cleanliness of the rooms and common areas leaves room for improvement. Specific concerns have been raised about the cleanliness not being up to standard unless specifically requested and instances of mold in bathroom fans have been noted. Despite these issues, the friendly and efficient staff have received positive remarks, contributing to a pleasant check-in experience.
On the culinary front, the hotel provides a very good breakfast, though the lunch offerings have been described as subpar for a four-star establishment. The unfinished renovations and ongoing construction work around the hotel detract from the overall guest experience, falling short of what is expected from a four-star hotel.
In conclusion, while Hotel Terra has potential and boasts commendable staff and good breakfast options, it currently falls short of the four-star rating in several key areas such as room size, ongoing construction and cleanliness.
Yes, Hotel Terra has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Hotel Terra.
No, Hotel Terra doesn't allow dogs.
No, parking facilities aren't available at Hotel Terra.
No, Hotel Terra doesn't have a gym.
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