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Summary of reviewsCocor Spa Hotel receives praise for its exceptional location, providing guests easy access to the beach and vibrant resort center, making it an ideal spot for beach lovers and those wanting both tranquility and convenience. The hotel's amenities, including a refreshing pool and well-regarded restaurant, enhance the overall guest experience. Guests frequently commend the professional and friendly staff for their dedication to customer service, adding a personal touch to the stay.
The breakfast offerings are well-received, with a generous buffet praised for its variety and quality, while dinner is noted for its delicious, albeit sometimes limited, menu. The restaurant staff are recognized for their efficiency and friendliness, contributing positively to dining experiences.
Room cleanliness and the peaceful atmosphere are appreciated, with some rooms featuring new furniture and cozy beds. Variability in room size and condition suggests a need for refurbishment to meet guests' expectations for a four-star establishment. While efforts by cleaning staff are valued, improvements in cleanliness standards, especially regarding maintenance oversight, are needed to uphold the hotel's rating.
The spa is a cherished retreat, offering diverse massage options and well-maintained facilities that guests find satisfying despite occasional non-functionality issues. The pool area, featuring options for both adults and children, is lauded for its cleanliness and pleasant atmosphere, although some guests encounter cold water.
Overall, Cocor Spa Hotel provides a blend of comfort and convenience with its prime location and personalized service, while certain aspects like room conditions and menu diversity offer areas for enhancement. Addressing these issues could significantly elevate guest satisfaction and align the hotel more closely with its advertised four-star rating. Show more
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Categories
Resort for Honeymoon
Located in Neptun, this spa hotel offers a tranquil environment for couples seeking relaxation and wellness treatments. The serene setting and comprehensive spa facilities make it ideal for a rejuvenating honeymoon.
Resort with Spa
This resort includes spa facilities that offer a range of treatments designed for relaxation and rejuvenation. Located in Neptun, it provides a tranquil setting for a spa getaway. The combination of spa services and resort amenities makes it a comprehensive destination.
Family Friendly Resort
This resort offers spa facilities and various treatments. It is designed for relaxation and wellness, suitable for families looking for a health-focused vacation.
Resort with Swimming Pool
As a Spa Hotel, it is expected to have a pool and other spa facilities. The hotel focuses on relaxation and wellness.
Heated Pool Indoor Pool Outdoor Pool
Accessible Resort
Cocor Spa Hotel is wheelchair-accessible and offers increased accessibility. The hotel has an elevator for access to different floors and provides toilets for disabled people.
Resort with Outdoor Pool
This spa hotel features both an outdoor pool and an indoor pool, providing guests with options for swimming and relaxation regardless of the weather.
Resort with Heated Pool
Its name indicates a focus on spa services, likely including quality heated pool facilities. Located in a coastal resort.
Resort near The Beach
Romantic Resort
Business Resort
Resort with Parking
4-Star Resort
Resort with Indoor Pool
Room Types
Double or Twin RoomRooms with cable TV.
Junior Suite (2 Adults + 2 Children)This air-conditioned studio includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with city views. The unit offers 2 beds.
Double or Twin Room with Access to Indoor Pool and Sauna (Adults Only)This twin/double room has a tile/marble floor, air conditioning and minibar.
The Thermarium & Pool offer includes:
- access to the indoor pool on the 3d floor;
- access to the spa centre - hot tub, emotional showers (tropical rain, ice mist), Finish sauna, Hammam, Biosauna, Relaxation Boudoir, Solarium Deck
Double or Twin Room (2 Adults + 1 Child)This air-conditioned twin/double room includes a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit offers 1 bed.
Double or Twin Room with Extra Bed (2 Adults + 1 Child)This air-conditioned twin/double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Guest Reviews
7.7
Good
Location
Cocor Spa Hotel boasts an exceptional location that appeals to beach lovers and resort enthusiasts alike. Just a stone's throw away from the pristine sands, guests appreciate the easy access to the seaside, a mere 150 meters from the hotel. The proximity to the beach is consistently praised, with visitors noting that they can reach the shore within minutes, whether it's a brisk two-minute stroll or a leisurely walk through the hotel’s well-maintained garden.
Guests also highlight the hotel's advantageous spot near the vibrant center of the resort, offering easy access to local attractions. The location perfectly combines tranquility and convenience, allowing guests to unwind in nature while being close to the bustling heart of the area.
Apart from the beachside charm, Cocor Spa Hotel provides excellent amenities that enhance the overall stay, including a refreshing pool and a well-regarded restaurant where attentive and hardworking staff are noted for their exceptional service, despite their youth. The hotel's beautiful surroundings and immersive nature setting add to its appeal, making it a popular choice for those seeking relaxation and comfort.
Breakfast
Cocor Spa Hotel receives consistent praise for its breakfast offerings, noted for their variety and quality. The breakfast buffet is described as generous and hearty, with a diverse menu that caters to a wide range of tastes. Many reviews highlight the freshness and well-prepared nature of the food, with breakfast standing out for its morning appeal. The meals are complemented by a menu that maintains high standards throughout the day, from breakfast through dinner. Some guests mention that breakfast options are more expansive during the weekdays compared to weekends. While a few diners expressed a desire for more daily variety or specific items like pancakes or waffles, the overall sentiment is that the breakfast experience is very good, contributing to a positive dining experience at the hotel.
Dinner
Cocor Spa Hotel offers a dining experience that has garnered various reviews from its guests. Many have praised the quality of food, describing it as delicious and varied, served in a buffet style that consistently impresses with its taste. The chef is often credited for the very tasty lunch and the good quality meals, which enhance the overall dining experience. The restaurant team is noted for their efficiency and friendly service, which contributes positively to guests' experiences.
However, there are areas where improvements can be made, particularly in the diversity of the menu. Guests have remarked that the choices were sometimes limited, often presented as a "menu of the day" with little variation, and the same menu persisted throughout their stay. Despite these limitations, the inclusion of wine and water with dinner is appreciated, though sometimes service requires prompting.
While some guests felt the food and interior did not meet the expectations of a four-star establishment, others believe the restaurant is a strong aspect of the hotel's offerings. The strategic location near the beach adds to the allure of dining at Cocor Spa Hotel, making it a noteworthy aspect of the guest experience despite the momentary lapses in menu diversity and service efficiency.
Rooms
Cocor Spa Hotel offers a range of room experiences that seem to be characterized by both positive attributes and areas needing improvement. Guests consistently praise the cleanliness of the rooms and appreciate the quiet atmosphere, making it a peaceful retreat for visitors. The furniture in some rooms is reported as new and beautiful, providing a visually pleasing environment. Comfort is also highlighted, with many guests finding the beds to be very cozy and some rooms offering enough space for two people comfortably.
However, various aspects of the rooms show a need for improvement. The size of most rooms is described as small, and some guests feel cramped due to the arrangement and amount of furniture. For a hotel of its standing, the presence of outdated furniture and neglected bathrooms has been noted, suggesting a need for refurbishment to meet expected standards. Additionally, some guests mention unpleasant odors and a lack of preparation in certain rooms, such as not having extra beds ready for children.
Larger accommodations, such as those in area C, are noted to be spacious, hinting at a variation in room sizes and layouts throughout the hotel. Overall, while Cocor Spa Hotel offers a clean and comfortable experience for many, addressing the size, furniture, and condition of the rooms could enhance guest satisfaction.
Beds
The beds at Cocor Spa Hotel receive mixed feedback from guests. Many appreciate the comfort of the mattresses in certain rooms, describing them as very comfortable. However, there are inconsistencies, with some guests finding the mattresses hard and uncomfortable, particularly in the first room they experienced. Some beds are noted for being small and difficult to manage due to their moveable nature, making it challenging to tuck in sheets properly. Additionally, bedding was reportedly not changed throughout some guests' stays, which affected their overall satisfaction with the sleeping arrangements. Overall, while some rooms offer a restful sleep experience, there appears to be variability in bed comfort across different accommodations.
Cleanliness
Cocor Spa Hotel presents a mixed experience regarding cleanliness. Many guests appreciated the effort of the cleaning staff, noting clean rooms and daily cleaning services in apartments. Towels were frequently changed, and the pool maintained a commendably clean status. However, some guests felt the hotel's cleanliness could be improved, citing instances of unclean mirrors, dusty rooms, and even unwelcome cockroaches in bathrooms, which detracted from the overall experience. The need to request room cleaning and occasional oversight in maintenance, such as not changing towels or attending to specific rooms, highlighted areas for improvement. Although rated as a four-star establishment, some guests felt the cleanliness did not consistently meet this standard, suggesting it could be refined. Nevertheless, the friendly demeanor of the staff and routine cleaning efforts did provide a level of comfort to several visitors.
Staff
At Cocor Spa Hotel, guests frequently highlight the exceptional professionalism and kindness of the staff as one of the standout aspects of their stay. From the reception desk to the cleaning crew, and the youthful team serving at the restaurant, the hotel personnel are consistently described as friendly, polite, and attentive to details. Visitors appreciate the dedication to customer service, with staff being particularly noted for their helpfulness and amicable demeanor.
The organization and skill displayed by the team, especially within the restaurant, receive high praise, with descriptions of them overseeing operations skillfully and maintaining a high standard of service. Guests are impressed by the enthusiasm and attentiveness of the younger staff members, often rewarding them with top ratings for their polite and engaging interactions.
Beyond the staff, the hotel is also commended for its delicious meals, contributing to a well-rounded and satisfying experience. The consistently high evaluations for staff across various roles—reception, cleaning, kids’ entertainment, and dining—reflect an overall commitment to ensuring guests feel welcomed and well-cared-for throughout their stay.
Spa
The Cocor Spa Hotel's spa has become a notable highlight for guests seeking relaxation and rejuvenation. Many visitors express satisfaction with its services, highlighting a diverse range of massages offered, with discounts available for hotel guests. Known for its professionalism, the spa area impresses with its well-maintained facilities and an indoor pool, although some mention that its temperature could be more comfortable and cleaning could be improved. Despite occasional non-functionality issues, the overall experience remains positive, providing an excellent escape, especially during inclement weather. This hidden gem in Olimp is becoming a cherished retreat for new and returning visitors alike.
Pool
Cocor Spa Hotel features both a children's pool and an adults' pool, offering guests multiple options for relaxation and enjoyment. The pool area is often praised for its cleanliness, with the water consistently maintained to a high standard. Sunbeds and clean towels are readily available, ensuring a comfortable experience for visitors. The outdoor pool is particularly noted for its beauty, allowing guests to unwind amidst a pleasant atmosphere. Although there are occasional maintenance needs due to leaves and flowers from nearby trees, this does not seem to detract significantly from the overall experience. Despite reports of cold water, the clean and spacious pools continue to be a highlight for many guests staying at the hotel.
4 Star
Cocor Spa Hotel offers a mixed experience with its four-star rating being a notable point of contention among guests. While some patrons find no glaring faults and enjoy their stay, many feel that the hotel's overall condition does not merit a four-star status. Several reviews highlight the need for maintenance and refurbishment to align with its advertised rating. The hotel's somewhat dated appearance, along with small room and balcony sizes, contribute to the perception that current offerings resemble more of a two-star establishment. Despite these concerns, there are areas for improvement that could enhance guest satisfaction and potentially elevate the hotel's standing in the future.
Yes, Cocor Spa Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Cocor Spa Hotel.
No, Cocor Spa Hotel doesn't allow dogs.
Yes, parking facilities are available at Cocor Spa Hotel.