Hotel with SpaThis hotel provides spa services and is located in Úbeda. It's a 5-star Grand Luxury hotel, suggesting high-end amenities.
Show more
Summary of reviews related to the 'Spa' categoryHotel Palacio De Úbeda 5 G.L showcases a beautiful old palace ambiance, paired with a spa experience that boasts both positive and negative aspects. Guests praise the spa for its magnificent facilities and wonderful massages with some describing it as a lovely and wonderful experience. The thermal baths are particularly noted for being beautiful, albeit simple.
However, several issues have been consistently highlighted in the reviews. Maintenance problems are a recurring theme with numerous mentions of spa facilities not working, including the Turkish bath and sauna. Guests often found the water in the thermal baths to be colder than expected, which affected the consistency and enjoyment of the thermal circuit. There were also instances where the spa or pool was closed for maintenance without prior notice, disappointing many visitors.
Service at the spa garnered mixed reactions; while some appreciated gestures such as being picked up from their room, others were dissatisfied with poor service and organizational mishaps, such as unrecorded massage reservations. Despite these issues, some reviewers were pleased that they were not charged for the spa when services were lacking.
In summary, while the spa at Hotel Palacio De Úbeda 5 G.L holds potential with its beautiful setting and high-quality massages, recurring maintenance problems and inconsistent service standards need to be addressed to meet the expectations of a 5-star establishment.
Show moreRead review summaries for all categories
