Hotels with Indoor Pool and Panoramic View Pool in Natal

The Serhs Natal Grand Hotel & Resort is a wonderful choice for those looking for a luxurious stay in Natal. The hotel boasts a stunning beachfront location with easy access to the central region of Ponta Negra. Guests can enjoy a practically private beach and explore the city while staying at the hotel. The breakfast experience is marvelous with many options and everything being perfect. The hotel offers varied dining options with delicious food served at the different restaurants. The staff is friendly, attentive and respectful, providing excellent service. The spa is an indulgent treat that comes highly recommended. The pool area is well-maintained with a great bar and drinks service. The beach is clean and perfect for relaxation. The hotel is perfect for families with activities for everyone to enjoy. The beds are large, comfortable and cozy, ensuring a restful and rejuvenating stay. While some guests have criticized certain parts of the hotel that are in need of renovation, the hotel excels in its updated areas. Overall, the Serhs Natal Grand Hotel & Resort provides a comfortable and enjoyable stay with a magnificent concept, facilities and courteous staff.

GoldMen Vila do Mar Natal, located along the Via Costeira, is celebrated for its exceptional beachfront location, offering immediate access to a serene and exclusive beach. Guests frequently highlight the stunning ocean views, tranquil environment and child-friendly amenities, making it ideal for families. The vistas and peaceful ambiance contribute to a restful stay with convenient proximity to local attractions.

The breakfast at Vila do Mar Natal receives mixed reviews. While many appreciate the ample food options, including a variety of pastries, cold cuts and cheeses, others note a need for fresher items and better service. Despite these criticisms, the breakfast is often praised for its abundance and, in some cases, its five-star quality.

Dinner options also evoke mixed reactions. Some guests appreciate the 24-hour availability and extensive variety, while others criticize the repetitive menu and lack of freshness. Issues such as greasy food and disorganization in the dining area are common complaints, leading some guests to dine out instead.

Rooms at the hotel receive praise for their spaciousness, comfort and sea views. However, maintenance issues such as dampness, musty smells and inconsistent cleaning services are frequently mentioned. Guests appreciate the newly renovated facilities but express concerns over faulty air conditioning and broken fixtures.

Cleanliness is another area with mixed feedback. While some aspects, such as the condition of pools and the beach, are well-regarded, issues with dirty bathrooms, mold and unhygienic dining areas detract from the overall experience.

The staff garners both positive and negative reviews. Many guests find the employees helpful and friendly, enhancing their stay. However, instances of understaffing and occasional rudeness reflect a need for better training and management to ensure consistent service quality.

Wi-Fi connectivity is highly praised in common areas but is notably poor in the rooms. Guests frequently encounter issues with internet access in their accommodations, despite efficient and courteous service from the reception staff.

The pool area is a highlight with multiple clean and heated pools, a playground and a lively ambiance bolstered by recreational activities and local bands. However, crowding and occasional cleanliness issues are reported.

The beachfront experience is a major draw with stunning sea views and direct access to exclusive, tranquil sands. Some guests note the lack of beach chairs and umbrellas and the rough waters during high tide, but generally find the beach aspect of the hotel highly appealing.

Parking facilities are ample and convenient, though the additional cost is noted as a negative aspect. Despite some logistical issues, the parking area is generally well-regarded.

The family-friendly environment is a standout feature with numerous amenities and activities for children, spacious rooms and a welcoming atmosphere. Families consistently enjoy the hotel's structure and activities, making it an excellent choice for a family vacation.

Overall, GoldMen Vila do Mar Natal offers a generally positive experience, particularly in terms of location, family-friendliness and beach access, though there are areas for improvement in dining, room maintenance, cleanliness and service consistency.

Pontalmar Praia Hotel stands out primarily for its excellent location, praised by guests for its proximity to Ponta Negra beach, attractive tourist spots, restaurants and a nearby market. Many enjoy the stunning views, particularly from the leisure and pool areas, further adding to the hotel's appeal. Guests describe the breakfast as a highlight with a wide variety of tasty options and attentive service. Cleanliness is another strong point with rooms and public areas well-maintained, contributing to a comfortable stay.

The staff at Pontalmar Praia Hotel receive high marks for their friendliness and helpfulness, notably the café team, receptionists and bellhops who are frequently commended for their excellent service. Despite these positive aspects, the hotel has some areas for improvement. The WiFi service is often criticized for being unreliable, especially in the rooms and pool area. Similarly, while many guests find the beds comfortable, others report issues with mattress quality and bed configurations.

Maintenance inconsistencies are noted with some guests encountering old furniture and musty smells in the rooms, though the hotel does make an effort to resolve such issues by accommodating relocations. The pool area garners significant praise for its aesthetic appeal and views, despite some concerns about cleaning and maintenance schedules. Overall, Pontalmar Praia Hotel delivers a positive experience marked by its prime location, excellent breakfast and commendable staff, while remaining aware of areas needing attention for an even better guest experience.