Crowne Plaza New Delhi Rohini by IHG, situated in North Delhi's Rohini area, offers a comfortable and accessible location. Its proximity to a metro station and nearby shopping centers, such as malls and the Rajiv Gandhi Cancer Hospital, provide convenience for guests looking to explore the city or attend to specific needs in the Rohini area. Though it is farther from the city center and the airport, which can be a drawback for some travelers, the ease of metro travel makes it a suitable choice for those relying on public transport.
Guests frequently praise the hotel’s breakfast, noting its extensive and varied selection that caters to diverse tastes. With a range of options from South Indian to European and Asian cuisines, alongside freshly made juices and local Delhi specialties, the breakfast experience is often highlighted as a key strength. Attentive and helpful staff further enhance this morning dining experience, despite minor critiques regarding layout and service delays.
Dining at the hotel's restaurants is generally well-regarded with particular commendation for the buffet dinner. Guests appreciate the quality of food and the cooperative nature of the staff. Nonetheless, suggestions for a dedicated dinner buffet, improved Chinese cuisine and more options for Jain vegetarian diners indicate areas for potential enhancement.
The spacious, modern and well-appointed rooms at Crowne Plaza New Delhi Rohini receive high marks for comfort and cleanliness. Guests enjoy the contemporary decor, ample amenities, comfortable beds and large bathrooms. Stunning views of the pool and surrounding area further enrich the guest experience, even as a few reviews mention variations in room size and occasional cleanliness inconsistencies.
Cleanliness throughout the property is regularly praised with reviewers noting the well-maintained facilities and hygienic rooms and bathrooms. The hotel’s adherence to Covid safety protocols has also been recognized. Though some reviews pointed out lapses in cleanliness, the overall response indicates that the hotel's efforts in maintaining a clean and sanitary environment are effective.
The hotel staff stands out for their exceptional service with many guests frequently mentioning individual team members by name for their friendliness, politeness and readiness to assist. From reception to housekeeping, restaurant service and the travel desk, the consistent professionalism and courteous demeanor of the staff contribute significantly to the positive guest experience, earning high recommendations for the hotel.
In summary, Crowne Plaza New Delhi Rohini offers a comfortable stay with strategic access to public transport and nearby conveniences. Excellent dining options, clean and comfortable accommodations and outstanding staff service make it a highly recommended choice for visitors, especially those with needs in the Rohini area or those utilizing the metro network.
Summary of reviews related to the '5 Star' category
Radisson Blu Hotel New Delhi Paschim Vihar receives mixed reviews concerning its status as a five-star establishment. Several guests feel that the hotel does not meet the usual five-star standards, suggesting a more appropriate rating might be around three stars with some even comparing it to a two-star facility in Germany. Cleanliness levels are frequently mentioned as subpar with rooms in need of renovation to align with five-star expectations. Service quality also garners criticism, as a significant drop in service standards has been noted, affecting overall guest satisfaction. Instances of rude behavior from management and staff further detract from the hotel's reputation.
While some reviews positively highlight the quick and efficient service during room cleaning, these instances appear to be exceptions rather than the norm. The hotel's stringent policies and its perceived failure to deliver the luxury and quality commonly associated with the Radisson Blu brand have led guests to question its five-star rating continually. In summary, guests suggest that while the hotel might serve well for commercial purposes, its facilities, service and upkeep fall short of the five-star experience one might expect.
Summary of reviews related to the '5 Star' category
Maidens Hotel in New Delhi is a truly exceptional 5-star hotel with unforgettable hospitality and comfortable rooms at a great value compared to other high-end hotels in the area. It boasts an excellent location and excellent quality service, making it a favorite among guests. The colonial charm and character of the hotel takes visitors back to another era of India while still offering modern amenities. The hotel exceeds expectations and is a unique oasis in the bustling city of Delhi. The breakfast is top-notch and the staff is very professional, making for an unforgettable stay. While some guests have noted that the hotel doesn't feel like a typical Indian 5-star establishment, it still offers unbeatable value for money and stands out as one of the best hotels in Delhi.
Summary of reviews related to the '5 Star' category
Jaypee Siddharth is often positioned as a five-star hotel, but it seems to fall short of meeting the expectations associated with such a rating. Many guests have compared the hotel to a three-star establishment, noting that its facilities are outdated and in need of significant updates. Reports highlight issues with cleanliness, as rusted bathroom appliances and cockroaches in the restaurant suggest a concerning level of hygiene. Experiences with hotel staff have also been mentioned as unsatisfactory, particularly interactions at the lobby, which have left some guests disappointed. Although some have likened it to a four-star hotel in America, others feel the cost for its purported five-star status is simply unjustified. Overall, Jaypee Siddharth appears to present itself as a luxury destination but struggles to live up to the standards typically expected from such accommodation.
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