BRILLIANCE Hotel

Nagoya , , 2-9-31 Marunouchi Naka-ku Nagoya (Show on Map)


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBRILLIANCE Hotel is highly praised for its strategic and convenient location, making it an ideal base for exploring Nagoya. Close proximity to several subway stations, including Marunouchi Station and ease of access to major attractions like Nagoya Castle and Sakae, adds to its appeal. The area around the hotel is filled with various convenience stores and shops, underscoring its practical value for travelers.

The hotel's rooms receive commendations for their cleanliness and comfort. Guests frequently highlight the spaciousness, aesthetic appeal and useful amenities such as TVs, hot water and small refrigerators. Despite positive feedback, there are occasional complaints about small room sizes and noise from adjacent rooms. Bathrooms sometimes receive mixed reviews with reports of mold and cleanliness issues. Nevertheless, the cost performance is deemed good, particularly for solo travelers, who find the compact rooms sufficient and convenient.

Cleanliness is a standout feature with the hotel maintaining spotless and well-kept environments that extend from the rooms to the common areas. Guests note the hotel's thorough adherence to cleanliness protocols, especially during the COVID-19 period, which significantly boosts their comfort levels.

The staff at BRILLIANCE Hotel generally contribute positively to the guest experience with their politeness and helpfulness. Many guests appreciate the friendly and attentive service, particularly from the front desk. However, there were a few reports of inconsistencies in staff demeanor, indicating room for improvement in overall service quality.

The beds at the hotel receive mixed reviews with many guests finding them uncomfortably firm. However, a minority of guests appreciates the firmness for providing adequate support, highlighting the subjective nature of mattress comfort.

Overall, BRILLIANCE Hotel stands out as an appealing choice for budget-conscious travelers, appreciated for its affordability and excellent location. Despite some room for improvement in certain areas, the hotel effectively balances cost and value, making it a recommended option for those seeking a clean, comfortable and conveniently located place to stay in Nagoya.
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Hotel with Free Wi-Fi

3-Star Hotel

Room Types
Single Room Offering free toiletries, this single room includes a private bathroom with a bath and a hairdryer. This single room features air conditioning, heating and a flat-screen TV. The unit offers 1 bed.

Twin Room Offering free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. This twin room has air conditioning, heating and a flat-screen TV. The unit has 2 beds.

Double Room Featuring free toiletries, this double room includes a private bathroom with a bath and a hairdryer. This double room has air conditioning, heating and a flat-screen TV. The unit has 1 bed.

Guest Reviews
Location
BRILLIANCE Hotel enjoys a favorable location praised by many guests. The hotel is strategically situated near several subway stations with Marunouchi Station being particularly close, which makes it an ideal base for exploring Nagoya. The proximity to public transportation makes it convenient for sightseeing, including easy access to Nagoya Castle and Sakae, a bustling downtown area. Additionally, there are several convenience stores and various shops right across the street, adding to the convenience for travelers.

Guests have highlighted the accessibility and ease of navigating the area, thanks to the nearby subway lines. The hotel's location facilitates easy travel to major attractions and other parts of the city, despite not being in the heart of the bustling area. For visitors attending events at Nagoya Dome or those in town for the Sumo Basho and castle visits, the hotel's positioning proves to be advantageous.

Overall, BRILLIANCE Hotel's location receives positive feedback for being clean, well-maintained and offering good value. The presence of nearby dining options and convenience stores further adds to the ease of stay, making it a practical choice for visitors to Nagoya.

Rooms
The rooms at BRILLIANCE Hotel have generally left a positive impression on guests with cleanliness being frequently highlighted as a strong point. Many have described their rooms as spacious, comfortable and equipped with essential amenities like a TV, hot water and a small refrigerator. The aesthetic appeal of the rooms also got notable mentions with descriptions such as beautiful, clean and stylish. Guests appreciated the comfortable beds and the strategic layout of the rooms, which frequently offered pleasant views and functional furniture arrangements.

Despite the generally positive feedback on cleanliness and comfort, some guests encountered issues like small room sizes and noise from adjacent rooms. The bathrooms drew mixed reviews with some travelers pointing out mold and cleanliness issues. A few guests noted inadequacies such as a lack of soundproofing and minimal amenities like electric kettles.

However, there were highlights such as well-maintained security, convenient locations near transit lines and responsive service exemplified by room upgrades when issues arose. For solo travelers, the compactness of the rooms often proved sufficient and convenient. Considering the price, many guests felt they received good value for money with cost performance frequently mentioned.

Overall, the BRILLIANCE Hotel offers a solid option for travelers valuing cleanliness and basic comfort while being budget-conscious, though attention to noise levels and certain amenities could enhance the experience further.

Beds
The beds at BRILLIANCE Hotel have received mixed reviews from guests with a predominant focus on their firmness. Many visitors found the beds to be on the hard side, describing them as rock solid and stiff. Some reviewers even noted that the mattresses and pillows were too firm, leading to discomfort and disrupted sleep. There were mentions of beds that were so hard it felt like sleeping on the floor with thin bedding and futon-like support contributing to an overall sense of dissatisfaction.

However, not all feedback was negative. A few guests appreciated the firmness as providing adequate support and some described the beds as comfortable, spacious and suitable for a good night's rest. Despite a significant number of reviewers expressing disappointment with the hardness of the beds, there is a minority of guests who found the firmness to be just right, suggesting that personal preference plays a significant role in the perception of bed comfort at BRILLIANCE Hotel.

Cleanliness
BRILLIANCE Hotel stands out for its exceptional cleanliness, making it a top choice for travelers who prioritize hygiene. Guest reviews frequently highlight the hotel's super clean and comfortable environment. The rooms are described as very clean, spacious and well-maintained, often referred to as beautiful and stylish. Guests are consistently very satisfied with the level of cleanliness, noting that areas such as the bathroom and water facilities are also kept in pristine condition.

The hotel itself, including the newly built sections, exudes a sense of cleanliness and freshness. Facilities that are clean, well-maintained and new add to the overall positive experience. The cleaning staff's thoroughness and the hotel's adherence to cleanliness protocols, particularly during COVID-19, are highly appreciated.

Although a few comments mentioned minor cleaning oversights and occasional issues like cigarette smoke odor, these do not detract significantly from the overwhelming sense of cleanliness and comfort. Affordability and good service, alongside the immaculate upkeep, make BRILLIANCE Hotel a recommended stay for those seeking clean and well-equipped accommodations.

Staff
The staff at BRILLIANCE Hotel received generally positive feedback from guests. Many reviews highlight the politeness and pleasant demeanor of the team, noting that the staff were consistently friendly and helpful. Guests particularly appreciated the attentiveness and kind response from the front desk and reception with several emphasizing the excellent service provided by specific members at check-in and during their stay. The staff's ability to respond properly and be accommodating, such as assisting with early morning baggage storage, was also commended.

However, there were a few remarks about less welcoming and unfriendly staff, particularly at the front desk, indicating some inconsistencies in service quality. Nonetheless, the majority of guests found the staff to be efficient, sincere and dedicated to ensuring a comfortable experience. On balance, the hotel's employees were largely seen as a positive aspect of the stay, contributing to a generally favorable impression of the BRILLIANCE Hotel.

3 Star
BRILLIANCE Hotel offers an appealing choice for budget-conscious travelers, appreciated for its affordability and prime location. This three-star establishment is recognized as a regular business hotel that effectively balances cost and value, making it an ideal pick for simple, short-term stays. Guests emphasize the hotel's value for money with many noting the cost-effectiveness and the unbeatable location at its price level.

While opinions about the staff's service vary, the overall experience remains satisfactory for those prioritizing affordability. The cleanliness and basic amenities meet expectations for the price, ensuring a reasonable and good stay, particularly if one's primary need is just a place to sleep. With a nightly rate that often falls below 5000 yen, BRILLIANCE Hotel stands out as a cost-effective and convenient option for budget travelers.


No, BRILLIANCE Hotel doesn't have any pool.

No, a spa isn't available at BRILLIANCE Hotel.

No, BRILLIANCE Hotel doesn't allow dogs.

No, parking facilities aren't available at BRILLIANCE Hotel.

No, BRILLIANCE Hotel doesn't have a gym.

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