Hotel Safari Gate is a great choice for tourists who want to explore Bujumbura, thanks to its convenient location close to Lake Tanganyika and the city center. The hotel's staff is incredibly responsive and professional, going above and beyond to make guests' stays enjoyable. The complimentary a la carte breakfast served at the beach is good and abundant and the lakeside location is beautiful. The rooms are generally clean and comfortable, although some could use a refresh. The palm-lined swimming pool is perfectly clean and a lovely place to relax and unwind, although it can get busy on weekends. Overall, Hotel Safari Gate provides guests with convenience, beauty and excellent customer service.
Urban Lodge is a hotel that delivers a wonderful experience to its visitors. The rooms are spacious, modern and well-maintained, providing guests with a relaxed and comfortable stay. The hotel assures that every detail is attended to, making it the perfect place for long visiting clients. The staff is professional, friendly and welcoming with exceptional hospitality and high-level service. The manager, owner and every staff member are described as generous, efficient and always ready to help with any request. The welcoming and social nature of the staff has been noticed and appreciated by the guests. The only downside highlighted by guests is the hard bed, but this minor drawback is offset by the overall comfort and satisfaction guests feel while staying at Urban Lodge. If you value customer service and a friendly atmosphere, Urban Lodge is a perfect place to stay.