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Urban Lodge

Bujumbura , 38 Avenue Kunkiko (Show on Map)

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1 room2 guests 1 room, 2 guests

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Info

Summary of reviewsUrban Lodge is a hotel that delivers a wonderful experience to its visitors. The rooms are spacious, modern and well-maintained, providing guests with a relaxed and comfortable stay. The hotel assures that every detail is attended to, making it the perfect place for long visiting clients. The staff is professional, friendly and welcoming with exceptional hospitality and high-level service. The manager, owner and every staff member are described as generous, efficient and always ready to help with any request. The welcoming and social nature of the staff has been noticed and appreciated by the guests. The only downside highlighted by guests is the hard bed, but this minor drawback is offset by the overall comfort and satisfaction guests feel while staying at Urban Lodge. If you value customer service and a friendly atmosphere, Urban Lodge is a perfect place to stay.
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Categories

Luxury Hotel

Hotel with Parking

Accessible Hotel

Small Hotel

Room Types

Double Room with Private Bathroom The double room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.

Standard Twin Room with Shared Bathroom This air-conditioned twin room has a desk, a patio, garden views and a shared bathroom. The unit has 2 beds.

About Urban Lodge

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Guest Reviews

Rooms

Urban Lodge delivers a wonderful experience to its visitors with its prime focus on the comfort and cleanliness of the rooms. The hotel assures that every detail is attended to within the spacious rooms, making it the perfect place for long visiting clients. The simple yet elegant rooms are modern and well-maintained, providing guests with a relaxed and comfortable stay. The rooms have been described as extremely clean, super clean, nice and clean and clean and comfortable. The only downside highlighted by guests is the hard bed. Nevertheless, this minor drawback is offset by the overall comfort and satisfaction guests feel while staying at Urban Lodge.

Staff

If you're looking for a hotel with superb customer service, Urban Lodge can be your choice. The staff of the hotel are not only professional but also friendly and welcoming. Guests have given a perfect 10 rating to the staff's exceptional hospitality and high-level service. The manager and owner of the hotel are both very friendly and available to help in any way possible. Even the cleaner of the hotel is being praised for being sweet and lovely. Guests have noticed the kindness and helpfulness of every staff member. The management is also very responsive and always ready to assist. The owner, Val, stands out for his wonderful customer service skills. The welcoming and social nature of Val and his team has been noticed and appreciated by the guests. The staff, from the manager to the collaborators, are described as generous, efficient and always ready to help with any request. If you value customer service and a friendly atmosphere, Urban Lodge is a perfect place to stay.

No, Urban Lodge doesn't have any pool.

No, a spa isn't available at Urban Lodge.

No, Urban Lodge doesn't allow dogs.

Yes, parking facilities are available at Urban Lodge.

No, Urban Lodge doesn't have a gym.

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