Al Ghubrah Plaza Hotel
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Summary of reviewsAl Ghubrah Plaza Hotel in Muscat offers a strategic and convenient location in the city, making it an ideal choice for travelers. The hotel's proximity to essential services, prominent landmarks such as the Sultan Qaboos Grand Mosque and shopping areas like the Muscat Grand Mall enhance its appeal. The easy accessibility to Sultan Qaboos Street and the airport adds to the convenience, making it well-situated for both business and leisure stays.
The rooms at Al Ghubrah Plaza Hotel provide a spacious and clean environment for many guests with the larger apartment options particularly suiting families or groups. The air conditioning is consistently praised for its efficiency and the beds are noted for their comfort, contributing to an overall pleasant stay. However, there are significant concerns regarding inconsistent cleanliness, maintenance issues and outdated facilities. Some rooms do not match the online pictures and problems such as dirty linens, unclean bathrooms and missing amenities like kettles and towels detract from the overall guest experience.
Regarding cleanliness, there are mixed reviews. Some guests describe the hotel as very clean and tidy with a tranquil atmosphere contributing to good value for money. However, numerous reviews highlight significant cleanliness issues, including dirty rooms and bed linens, insect infestations and unpleasant odors. Additionally, concerns about non-functional electrical items and unsafely hanging cables reflect areas needing improvement.
The staff at Al Ghubrah Plaza Hotel are generally praised for their friendliness and helpfulness. The reception staff, especially the Egyptian team members, receive high marks for their courteous and cooperative nature. Their calm demeanor and good customer service are frequently highlighted. Nonetheless, there are occasional reports of uncooperative or rude behavior from certain staff members, particularly during the night shift.
The comfort of the beds is a point of mixed feedback. Some guests appreciate the large and comfortable beds, contributing positively to their stay. However, there are several complaints about beds being dirty, uncomfortable and lacking proper covers, which negatively impacts some guests' experiences.
In summary, while Al Ghubrah Plaza Hotel benefits from an excellent location and friendly staff, issues with room maintenance, cleanliness and bed quality suggest areas for improvement to enhance overall guest satisfaction.
Categories
The rooms at Al Ghubrah Plaza Hotel provide a spacious and clean environment for many guests with the larger apartment options particularly suiting families or groups. The air conditioning is consistently praised for its efficiency and the beds are noted for their comfort, contributing to an overall pleasant stay. However, there are significant concerns regarding inconsistent cleanliness, maintenance issues and outdated facilities. Some rooms do not match the online pictures and problems such as dirty linens, unclean bathrooms and missing amenities like kettles and towels detract from the overall guest experience.
Regarding cleanliness, there are mixed reviews. Some guests describe the hotel as very clean and tidy with a tranquil atmosphere contributing to good value for money. However, numerous reviews highlight significant cleanliness issues, including dirty rooms and bed linens, insect infestations and unpleasant odors. Additionally, concerns about non-functional electrical items and unsafely hanging cables reflect areas needing improvement.
The staff at Al Ghubrah Plaza Hotel are generally praised for their friendliness and helpfulness. The reception staff, especially the Egyptian team members, receive high marks for their courteous and cooperative nature. Their calm demeanor and good customer service are frequently highlighted. Nonetheless, there are occasional reports of uncooperative or rude behavior from certain staff members, particularly during the night shift.
The comfort of the beds is a point of mixed feedback. Some guests appreciate the large and comfortable beds, contributing positively to their stay. However, there are several complaints about beds being dirty, uncomfortable and lacking proper covers, which negatively impacts some guests' experiences.
In summary, while Al Ghubrah Plaza Hotel benefits from an excellent location and friendly staff, issues with room maintenance, cleanliness and bed quality suggest areas for improvement to enhance overall guest satisfaction.
Cheap Hotel
Provides straightforward accommodation at a reasonable price. It's a practical choice for travelers seeking budget-friendly lodging.
Hotel for Honeymoon
Family Friendly Hotel
Guest Reviews
Nestled in the heart of Muscat, Al Ghubrah Plaza Hotel boasts an absolutely fantastic location, providing easy access to all essential services and facilities. Guests appreciate its proximity to prominent landmarks such as the Sultan Qaboos Grand Mosque, Kabusa Mosque and the Muscat Grand Mall. The hotel is conveniently close to Sultan Qaboos Street, offering effortless access to various shopping malls, markets and an array of restaurants. Its strategic location near the airport ensures easy accessibility for travelers. The central positioning of the hotel in Mathrah makes it an ideal base for exploring the capital with tranquility and the added benefit of being surrounded by shops and other establishments. This excellent location caters to all requirements, enhancing the overall convenience and appeal of the stay.
The rooms at Al Ghubrah Plaza Hotel offer a mixed experience. Many guests appreciated the spaciousness of the rooms and found them very clean and tidy with some commenting on the tidiness and beauty of the room's interior. The large apartment options also stood out as a positive feature for families or groups needing more space. The air conditioning in the rooms was noted as excellent and the beds were described as comfy, contributing to a pleasant stay.
However, several reviews highlighted issues that need attention. Some rooms did not match the pictures, were small or had outdated facilities. Cleanliness seemed inconsistent; while some rooms were very clean, others were reported to have dirty floors, unclean bathrooms and a presence of insects. Missing amenities like kettles, TVs and towels were also a drawback for several guests. Specific concerns about broken bathroom fixtures and loud exhaust fans further detracted from the overall experience.
In summary, despite the positive aspects of spacious and tidy rooms with excellent air conditioning, Al Ghubrah Plaza Hotel faces significant challenges with maintenance, cleanliness and outdated facilities that could affect guest satisfaction.
The guest reviews of Al Ghubrah Plaza Hotel present mixed feedback regarding the beds. Positive remarks highlight that some guests found the beds to be comfortable. There are mentions of large beds and guests who appreciated the comfort level. However, other reviews indicate dissatisfaction, noting issues such as beds being full of hair and filth, narrow and dirty mattresses and an unpleasant smell. There were also comments about the lack of bed covers and the overall unsuitability of some mattresses.
Al Ghubrah Plaza Hotel receives mixed feedback regarding its cleanliness. On one hand, some guests commend the hotel for its very clean and well-maintained rooms, describing the environment as tidy and excellent in terms of cleanliness. Positive aspects include a tranquil atmosphere and a hotel that is clean, cheap and offers good value for money.
However, the hotel faces significant criticism for cleanliness issues with reports of dirty rooms, bed linens and persistent encounters with insects, especially cockroaches. Other negative feedback points to an unpleasant smell, unclean facilities and dust accumulation in the corners. Additional crucial concerns include non-functional electrical sockets, unsafely hanging electric cables and an overall sense that the hotel could vastly improve its cleaning standards.
While some find the location and tranquil atmosphere appealing, these benefits are overshadowed for many by the reported lapses in maintaining cleanliness and safety standards.
At Al Ghubrah Plaza Hotel, guests frequently commend the staff for their helpfulness and friendliness, often noting the excellent hospitality provided. The reception staff, particularly Egyptian team members, receive high praise for their respectful and courteous behavior. Reviews highlight the cooperative nature of the employees, stating that they make an effort to treat customers in a friendly and honest manner. The calm demeanor and good customer service at reception are also appreciated by many. However, some reviews mention inconsistencies with occasional reports of uncooperative or rude behavior from certain staff members, particularly during the night shift. Overall, the majority of the feedback suggests that the hotel staff contributes positively to the guests' experience, enhancing the welcoming atmosphere of the hotel.
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Location
Rooms
However, several reviews highlighted issues that need attention. Some rooms did not match the pictures, were small or had outdated facilities. Cleanliness seemed inconsistent; while some rooms were very clean, others were reported to have dirty floors, unclean bathrooms and a presence of insects. Missing amenities like kettles, TVs and towels were also a drawback for several guests. Specific concerns about broken bathroom fixtures and loud exhaust fans further detracted from the overall experience.
In summary, despite the positive aspects of spacious and tidy rooms with excellent air conditioning, Al Ghubrah Plaza Hotel faces significant challenges with maintenance, cleanliness and outdated facilities that could affect guest satisfaction.
Beds
Cleanliness
However, the hotel faces significant criticism for cleanliness issues with reports of dirty rooms, bed linens and persistent encounters with insects, especially cockroaches. Other negative feedback points to an unpleasant smell, unclean facilities and dust accumulation in the corners. Additional crucial concerns include non-functional electrical sockets, unsafely hanging electric cables and an overall sense that the hotel could vastly improve its cleaning standards.
While some find the location and tranquil atmosphere appealing, these benefits are overshadowed for many by the reported lapses in maintaining cleanliness and safety standards.
Staff
No, Al Ghubrah Plaza Hotel doesn't have any pool.
No, a spa isn't available at Al Ghubrah Plaza Hotel.
No, Al Ghubrah Plaza Hotel doesn't allow dogs.
No, parking facilities aren't available at Al Ghubrah Plaza Hotel.
No, Al Ghubrah Plaza Hotel doesn't have a gym.
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