Contact Hôtel Arc-En-Ciel - Réouverture - Rénové

Mulhouse 47.80997900, 7.30754700 , 2 Rue Du Périgord (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsContact Hôtel Arc-En-Ciel, having recently reopened after comprehensive renovations, offers a modern and welcoming refuge on the town center's outskirts, providing guests with a serene contrast to its industrial surroundings. Its strategic location near the highway is convenient for travelers, ensuring a peaceful environment ideal for restful pauses. Guests generally praise the dining experience, with many highlighting the quality Indian cuisine served at reasonable prices. Although the breakfast offerings receive mixed reviews, they are often found satisfactory, meeting basic expectations with potential areas for enhancement.

The renovated rooms shine with a fresh, contemporary design, appreciated for their comfort, effective air conditioning, and efficient use of space, despite being slightly small. Cleanliness is notably commendable, although some areas, such as showers and the pool, might benefit from more rigorous maintenance. The staff's exceptional hospitality significantly enhances the hotel's appeal, consistently described as friendly, helpful, and proficient in English, contributing to a comfortable stay for international visitors.

While the indoor pool provides leisure for families, there are suggestions for improved maintenance, as discrepancies with promotional photographs and cleanliness issues have been noted. Bedding comfort receives varied feedback; despite some mentioning size and firmness concerns, many guests find the beds comfortable, coupled with quality bedding and exceptional towels.

In summary, Contact Hôtel Arc-En-Ciel stands out due to its modernized facilities, amiable staff, and quiet, accessible location, providing a generally positive guest experience. Improvements in specific amenities could further elevate its appeal as a choice destination for travelers.
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Family Friendly Hotel
Recently renovated, this hotel might offer updated amenities suitable for families.

Dog Friendly Hotel
The Contact Hôtel Arc-En-Ciel is listed as a pet-friendly hotel. It offers renovated accommodations with standard amenities for guests with dogs.

3-Star Hotel
This renovated hotel offers a refreshed experience with updated amenities. The renovations ensure a comfortable and modern stay for guests.

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Hotel with Outdoor Pool

Room Types
Twin Room This twin room features air conditioning, view and tile/marble floor. Please note that all rooms have air con.

Superior King Room Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a wardrobe, a tiled floor as well as garden views. The unit offers 1 bed.

Superior Queen Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a wardrobe, a tiled floor as well as garden views. The unit has 1 bed.

Superior Family Room

Guest Reviews
8.2
Very Good
Location
Nestled on the outskirts of the town center, Contact Hôtel Arc-En-Ciel emerges as a modern refuge in an industrial area, offering travelers a serene contrast to its bustling commercial surroundings. Despite the industrial locale, the hotel impresses with its remarkably quiet atmosphere, ensuring a peaceful night's rest far from the noise of the city. Its strategic location near the highway makes it an ideal stopover for travelers, providing both convenience and accessibility. While the immediate surroundings might lack charm, the proximity to shops adds a measure of practicality for those needing to stock up during their journey. Overall, the hotel's setting offers a blend of tranquility and convenience, making it a practical choice for those seeking a restful pause on their travels.

Breakfast
Contact Hôtel Arc-En-Ciel offers a breakfast experience that receives mixed feedback. Many guests appreciate the variety and quantity, describing it as hearty and plentiful, with a decent selection of baked goods. Some reviews highlight the presence of treats like birthday cake and ham, enhancing the breakfast spread. However, there are mentions of limitations, such as a lack of fresh products, dry cheese, and limited spreads, suggesting room for improvement in terms of quality and selection. Guests noted that the breakfast sometimes starts later than preferred, particularly on weekends, and could benefit from a wider array of fruit options and juices. Despite these shortcomings, several visitors found the breakfast offerings adequate or satisfactory for their needs, though a few felt it was not worth the additional charge. Overall, while the breakfast meets basic expectations for some, others feel there's potential for an enhanced, more diverse experience.

Dinner
At Contact Hôtel Arc-En-Ciel, guests generally praised the dining experience as a highlight of their stay. Many described the restaurant as great, with tasty, quality Indian cuisine featured prominently in their comments. Reviewers frequently noted the consistently good meals, emphasizing that both the main courses and desserts were delicious and satisfying. A dinner costing €25, which included a starter, main course, and dessert, was considered acceptable and reasonably priced by most diners. Guests appreciated the excellent quality of meals at such an affordable cost, along with the homemade touches that enhanced the overall dining experience. Dinner typically begins at 8:15 PM, and the evening meal arrangements were often well received. However, there were occasional mentions of inconsistency, with one guest noting that their second dinner wasn't as fresh as the first. Additionally, some found that the exclusive offering of a three-course menu could be expensive for those seeking more flexibility.

Rooms
Contact Hôtel Arc-En-Ciel has emerged from a recent renovation with a fresh, modern appeal, delivering well-maintained and clean accommodations. The refurbished rooms and bathrooms boast new, contemporary furnishings, all while maintaining a cozy atmosphere that sets the stage for a pleasant stay. Guests have appreciated the strong air conditioning and thermal insulation, ensuring comfort throughout the seasons. While some have noted the rooms to be on the smaller side, they highlight their efficient use of space and functionality. Many commend the impeccable state of the rooms, underlining the chic modern design of both the bedroom and the bathroom. Overall, visitors are pleased with the hotel’s updated offerings, though they advise that the standard beds might feel a bit narrow for couples seeking more space.

Beds
Contact Hôtel Arc-En-Ciel showcases a mixed array of experiences when it comes to bedding comfort. Many guests have praised the hotel for its comfortable beds, highlighting the good quality of the bedding and the exceptional towels. Several reviews emphasize the very comfortable mattresses and pillows, providing a restful night's sleep. However, some guests have pointed out issues with the bed size being too small for two people and the mattresses feeling too soft at times. Additionally, there are mentions of hard pillows, which detracted from overall comfort for some guests, and beds creaking with movement. Although there are reports of inconsistencies, visitors looking for soft and luxurious beds, coupled with a great shower experience, have given positive feedback. Overall, while there is room for improvement regarding some bedding aspects, many visitors appreciate the quality and comfort provided.

Cleanliness
Contact Hôtel Arc-En-Ciel, now reopened and fully renovated, receives mixed remarks regarding its cleanliness. Many guests appreciate the overall clean environment, highlighting that the rooms are generally tidy and comfortable, complimenting the hotel's attention to detail in maintaining cleanliness. Several reviews emphasize the very clean state of the hotel and rooms, with a particular note of quiet and comfort, suggesting an enhanced guest experience.

However, some reviews point to areas of improvement. Certain guests have expressed disappointment with the cleanliness standards in specific spots, such as showers and pool beds, noting them as lacking or very dirty. While the hotel is praised for its neat appearance, some visitors believe the cleanliness could be scrutinized further to ensure consistent satisfaction across all areas.

In summary, while Contact Hôtel Arc-En-Ciel is recognized for its clean and comfortable ambiance, ensuring rigorous cleaning standards throughout the entire property might enhance the overall guest experience at this renovated attraction.

Staff
The reviews for Contact Hôtel Arc-En-Ciel highlight the exceptional hospitality offered by the hotel's staff, creating a welcoming environment for guests. Visitors repeatedly commend the friendliness and kindness of the team, especially mentioning the warm reception they receive upon arrival. The staff's helpfulness is emphasized, with guests noting their attentiveness and willingness to accommodate requests, such as storing e-bikes securely. The ease of check-in and check-out processes further reflects the efficient and courteous service provided. Communication is seamless, as staff members are not only friendly but also proficient in English, ensuring a comfortable experience for international guests. The combination of friendly service, neat rooms, and delicious food rounds out the positive experience shared by travelers. The staff, often described as being like family, contribute significantly to the pleasant atmosphere of the hotel.

Pool
The pool at Contact Hôtel Arc-En-Ciel, having recently reopened after renovations, offers both positive and negative experiences according to guest feedback. It is a well-maintained indoor pool that provides a welcoming spot for both adults and children to enjoy a swim. However, some guests noted that the pool appears differently than it does in promotional photographs, which led to some disappointment for those expecting a more modern or picturesque setting.

Located with a view of the parking lot, the pool's position is not ideal but seems unavoidable given the hotel's layout. Guests have pointed out some cleanliness issues, with instances of green water and neglected corners affecting the overall appeal. This suggests that while the pool is a nice feature for families and relaxation, it could benefit from more regular cleaning and maintenance to ensure it remains inviting for all visitors.


Yes, Contact Hôtel Arc-En-Ciel - Réouverture - Rénové has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Contact Hôtel Arc-En-Ciel - Réouverture - Rénové.

Yes, Contact Hôtel Arc-En-Ciel - Réouverture - Rénové welcomes dogs.

Yes, parking facilities are available at Contact Hôtel Arc-En-Ciel - Réouverture - Rénové.

No, Contact Hôtel Arc-En-Ciel - Réouverture - Rénové doesn't have a gym.

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