Holiday Inn Mulhouse by IHG
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Summary of reviewsHoliday Inn Mulhouse by IHG, stands out as an ideal stopover for travelers seeking comfort and convenience, particularly those on long journeys or business visits. Its location near major highways makes it easily accessible and the tranquil countryside setting offers a peaceful retreat. The hotel is well-connected to Alsace and Switzerland and its proximity to commercial zones and dining options adds to its practicality.
Guests frequently praise the hotel for its excellent breakfast offerings, featuring a diverse and hearty buffet with fresh fruits, locally sourced specialties and freshly squeezed orange juice. Although the breakfast area can get crowded at peak times, the quality of the food generally enhances the overall guest experience.
The on-site restaurant, Brasserie K, is highly regarded for its good cuisine and friendly service. While some guests find the prices steep and the menu limited, the dining experience remains positive with many appreciating the cozy ambiance and delightful dishes. However, the restaurant's weekend closures and early bar closing times are noted areas for improvement.
The rooms at Holiday Inn Mulhouse are lauded for their cleanliness, spaciousness and comfortable beds, providing a restful retreat for travelers. Modern furnishings and useful amenities like free private parking, coffee machines and bathrobes add to the convenience. Though some rooms may appear slightly outdated and noise from elevators or other minor issues are occasionally reported, the overall impression is one of comfort and reliability.
Impressive cleanliness is a hallmark of the hotel with many guests commending the well-maintained facilities and hygienic environment. A few isolated incidents of dust or outdated fixtures have been noted, but the general ambiance remains welcoming and tidy.
The staff at Holiday Inn Mulhouse are frequently highlighted for their exceptional friendliness, professionalism and attentiveness. Guests consistently note the warm hospitality extended by the receptionist team, bartenders, restaurant staff and housekeeping, which significantly enhances the guest experience.
WiFi at the hotel receives mixed feedback. While some guests report fast and reliable internet, others experience slow connections or frequent login issues. The hotel's spa and gym facilities are generally well received with guests appreciating the spacious and well-maintained areas. However, occasional cleanliness and maintenance issues in the spa are mentioned.
The pool area is another positive feature, often described as clean and spacious with the addition of whirlpools and a spa. Some guests do note the pool water being too cold at times and occasional maintenance lapses.
Parking facilities at the hotel are convenient and ample with options for free, secure and underground parking. While a few safety concerns have been reported, the overall feedback is positive with guests appreciating the convenience and security provided by the hotel.
Family-friendly amenities make Holiday Inn Mulhouse a suitable choice for travelers with children. Spacious family rooms and a well-received family-size pool contribute to a comfortable and enjoyable stay for families.
In summary, Holiday Inn Mulhouse by IHG, offers a combination of comfort, convenience and excellent service, making it a highly recommended choice for transient travelers, business visitors and families alike.
Categories
Guests frequently praise the hotel for its excellent breakfast offerings, featuring a diverse and hearty buffet with fresh fruits, locally sourced specialties and freshly squeezed orange juice. Although the breakfast area can get crowded at peak times, the quality of the food generally enhances the overall guest experience.
The on-site restaurant, Brasserie K, is highly regarded for its good cuisine and friendly service. While some guests find the prices steep and the menu limited, the dining experience remains positive with many appreciating the cozy ambiance and delightful dishes. However, the restaurant's weekend closures and early bar closing times are noted areas for improvement.
The rooms at Holiday Inn Mulhouse are lauded for their cleanliness, spaciousness and comfortable beds, providing a restful retreat for travelers. Modern furnishings and useful amenities like free private parking, coffee machines and bathrobes add to the convenience. Though some rooms may appear slightly outdated and noise from elevators or other minor issues are occasionally reported, the overall impression is one of comfort and reliability.
Impressive cleanliness is a hallmark of the hotel with many guests commending the well-maintained facilities and hygienic environment. A few isolated incidents of dust or outdated fixtures have been noted, but the general ambiance remains welcoming and tidy.
The staff at Holiday Inn Mulhouse are frequently highlighted for their exceptional friendliness, professionalism and attentiveness. Guests consistently note the warm hospitality extended by the receptionist team, bartenders, restaurant staff and housekeeping, which significantly enhances the guest experience.
WiFi at the hotel receives mixed feedback. While some guests report fast and reliable internet, others experience slow connections or frequent login issues. The hotel's spa and gym facilities are generally well received with guests appreciating the spacious and well-maintained areas. However, occasional cleanliness and maintenance issues in the spa are mentioned.
The pool area is another positive feature, often described as clean and spacious with the addition of whirlpools and a spa. Some guests do note the pool water being too cold at times and occasional maintenance lapses.
Parking facilities at the hotel are convenient and ample with options for free, secure and underground parking. While a few safety concerns have been reported, the overall feedback is positive with guests appreciating the convenience and security provided by the hotel.
Family-friendly amenities make Holiday Inn Mulhouse a suitable choice for travelers with children. Spacious family rooms and a well-received family-size pool contribute to a comfortable and enjoyable stay for families.
In summary, Holiday Inn Mulhouse by IHG, offers a combination of comfort, convenience and excellent service, making it a highly recommended choice for transient travelers, business visitors and families alike.
Hotel with Spa
The hotel includes a spa area with a hammam, sauna, and indoor pool, providing a complete wellness experience. It also features a fitness room and offers massages and treatments for personalized relaxation. The modern and serene setting adds to the overall appeal.
Family Friendly Hotel
This hotel provides an indoor pool for family fun and relaxation. It also offers spacious rooms suitable for families and is known for its family-friendly environment.
Dog Friendly Hotel
This hotel is pet-friendly and offers a range of amenities, including a spa, sauna, and indoor pool. It provides a comfortable and relaxing environment for both guests and their pets.
Hotel with Swimming Pool
This hotel is highly rated and features a spacious and clean pool area, including two integrated whirlpools and a spa area. The pool is warm, heated, and child-friendly.
Heated Pool Indoor Pool
Business Hotel
Located in the Parc des Collines business district, this hotel offers 5 naturally lit meeting rooms that can host up to 200 guests. It provides amenities such as free Wi-Fi, fitness center, sauna, and an indoor pool for relaxation after work.
Accessible Hotel
This hotel offers wheelchair accessible rooms with features like adequate turning space and handheld showers. It provides accessible parking and elevator access to all levels, with ADA compliant elevators and disability-friendly bathrooms.
Hotel with Gym
This hotel provides gym/fitness facilities.
Hotel with Indoor Pool
This hotel provides a well-equipped wellness area that includes an indoor swimming pool, a sauna, a hammam, and a full-service spa offering various treatments. Guests and reviews describe the indoor pool as excellent and clean, emphasizing its high quality.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
4-Star Hotel
Hotel with Heated Pool
Guest Reviews
Holiday Inn Mulhouse by IHG, boasts a prime location that garners praise from many of its guests, particularly those on long journeys or seeking a convenient stopover. Situated close to major highways, the hotel is easily accessible, making it an ideal choice for travelers heading to Italy or passing through Mulhouse. Its proximity to motorways ensures quick access and convenience with plenty of free and paid parking options available.
The hotel's setting, although not in the heart of Mulhouse, offers tranquility due to its countryside location yet remains practical for visits to Alsace and Switzerland. Despite being near commercial zones and shopping areas, it provides a restful retreat with modern facilities and spacious rooms.
Guests appreciate the strategic positioning for business visits and note the availability of excellent dining options nearby. While the surrounding area may not be particularly charming and is somewhat distant from the city center, the hotel benefits greatly from its serene environment and standout accessibility.
In summary, Holiday Inn Mulhouse is highly recommended for those in transit, offering comfort, convenience and a quiet reprieve just off the bustling highways.
The breakfast experience at Holiday Inn Mulhouse by IHG, consistently earns high praise from guests. The breakfast area is described as pleasant and cheerful, setting a welcoming tone for diners. Many reviewers highlight the extensive and varied breakfast buffet, noting the wide selection of high-quality, delicious items that cater to diverse tastes. Fresh fruits, locally sourced specialties and even freshly squeezed orange juice are some of the offerings that add to the meal's appeal.
The quality of the breakfast is frequently commended with terms like hearty, generous, exquisite and exceptional appearing regularly in guest feedback. Guests appreciate both the diversity and quantity of the food with ample choices ensuring that there is something for everyone's palate. The buffet includes hot and cold options, though some guests mention room for improvement in specific areas, such as the inclusion of more vegetables or addressing occasional service lapses.
However, a few reviews indicate that at peak times, the breakfast room can feel a bit crowded and on rare occasions, the quality and variety have not met some guests' expectations. Overall, the breakfast at Holiday Inn Mulhouse is a standout feature, often enhancing the overall guest experience with its abundant and varied offerings.
Holiday Inn Mulhouse by IHG, offers a notable dining experience with its on-site restaurant, Brasserie K. Guests have generally praised the restaurant, highlighting its very good food and excellent cuisine. Many visitors have enjoyed the friendly and helpful staff, alongside the delicious and extensive dinners available. The K Brasserie, located on the hotel's second floor, often receives commendations for its good meals and cozy ambiance.
Despite the array of positive feedback, some guests have remarked on the high prices and the limited dinner options. A few reviews mentioned that reservations were not always properly managed and there were occasional criticisms of the food quality. The restaurant's schedule also leaves room for improvement, as it is closed on weekends and the bar closes fairly early at 11 pm.
Overall, the hotel restaurant offers a generally satisfying and enjoyable dining experience with superb service and delightful dishes, although some aspects could benefit from adjustments.
Holiday Inn Mulhouse by IHG, boasts rooms that are frequently praised for their cleanliness and spaciousness. Guests appreciate the calm, quiet atmosphere of the rooms, making them a restful retreat after a day of travel. The beds and bedding are reported to be particularly comfortable, contributing to a good night's sleep. Most rooms are equipped with modern furnishings, although some guests note that certain rooms feel a bit outdated.
The hotel's amenities, including a spa area and a swimming pool, receive high marks for quality and cleanliness. Dining options, including a lovely evening restaurant and an amazing breakfast, further enhance the guest experience. The staff is described as very friendly and efficient, contributing to the overall positive atmosphere.
However, a few reviews mention minor issues such as room size being a bit tight, occasional noise from nearby elevators and some outdated decor. Additionally, while many rooms are clean, others have been noted for signs of wear, such as dirty carpets or basic, older furnishings.
The hotel provides useful conveniences like free private parking, secure garage facilities and amenities such as coffee machines and bathrobes. Despite a few hiccups, the overall feedback suggests that Holiday Inn Mulhouse offers a pleasant and comfortable stay, ideal for travelers seeking reliable accommodations with excellent service.
At the Holiday Inn Mulhouse by IHG, guests consistently praise the comfort and quality of the beds. Many reviews highlight the very comfortable beds, often described as spacious and well-maintained. A recurring theme is the delight in the comfort of the bedding with numerous guests noting how relaxed they felt thanks to the excellent mattresses and soft bed linens.
The hotel offers great beds that contribute significantly to a restful stay. Words like "super comfortable" and "blissful" frequently appear in the testimonials, alongside mentions of the bedding being "exceptional" and of "high quality." The large size of the beds, such as king-sized and other big options, adds to the comfort, making it conducive for a delightful night's sleep.
There are subtle notes on variance in firmness with a few guests finding the mattresses slightly too soft or too stiff, yet overall, the feedback leans positively towards comfort and satisfaction. The beds, combined with comfortable bedding and attentive room service, assure a cozy and restful experience.
In summary, while there are minor concerns about mattress firmness, the general consensus remains that the Holiday Inn Mulhouse provides a remarkably comfortable bed experience, ensuring guests enjoy a good night's sleep during their stay.
Holiday Inn Mulhouse by IHG, shines with its impressive cleanliness, as consistently echoed by many guest reviews. Visitors frequently highlight the clean and well-maintained rooms, noting also that these rooms are spacious, comfortable and well-equipped. Overall cleanliness of the establishment is frequently recognized with guests appreciating the hotel’s modern appearance and the tidiness maintained throughout the facility. The cleaning staff's consistent efforts contribute significantly to the hotel's immaculate condition.
However, some reviews do point out areas needing improvement, particularly with the bathrooms and specific amenities like the pool. Issues such as dusty corners, poor carpet cleaning and bathroom antiquity were mentioned, indicating sporadic lapses in maintenance standards.
The general ambiance of the hotel is calm and welcoming, complemented by very nice and kind staff. Although there are a few noted instances where cleanliness did not meet expectations, the overall impression is that of a spotlessly clean and comfortable hotel, making it a reliable choice for travelers prioritizing hygiene and comfort.
Holiday Inn Mulhouse by IHG, is frequently praised for its exceptional staff, who are described as friendly, welcoming and very professional. Guests consistently highlight the remarkable kindness and attentiveness of the team across all areas of the hotel, from reception to housekeeping. Professionalism and warmth are standout qualities with particular mentions of the smiling and personable receptionist team.
The efficiency and helpfulness of staff members ensure a pleasant stay, enhancing the overall guest experience. The bartenders and restaurant staff, including headwaiters, receive commendation for their friendliness and expertise, contributing to a delightful dining atmosphere. Moreover, the beautician and other service staff are noted for their professionalism, adding to the hotel's charm.
Though there are occasional mentions of language barriers with some staff having limited English proficiency, this does not significantly detract from their overall dedication and supportive nature. The hotel staff's ability to communicate in both English and French is appreciated, ensuring that non-French-speaking guests still feel well accommodated.
Overall, the staff's excellent hospitality, responsiveness and attention to detail are key factors that make Holiday Inn Mulhouse a comfortable and welcoming choice for travelers.
The WiFi experience at Holiday Inn Mulhouse by IHG, garnered mixed reactions from guests. On the positive side, many appreciated the good, free WiFi available in certain rooms and highlighted instances of very fast and reliable internet. The internet in some rooms was described as consistently good and there were mentions of maintaining a solid WiFi connection throughout their stay.
However, the negative experiences were prominent. Multiple guests reported that the WiFi was either extremely slow or did not work at all during their stay. There were comments about the hassle of having to frequently log in again to the WiFi network. Connection issues seemed to be a general theme with specific mentions of poor signal quality on the third floor. Despite the patches of good service, inconsistent and frequently problematic WiFi seemed to undermine the overall online experience for many guests.
The Holiday Inn Mulhouse by IHG, boasts a spa area that has garnered mixed reviews from its guests. On the positive side, numerous visitors appreciated the spacious and well-maintained spa facilities, which include a swimming pool, efficient hammam and impeccable saunas. The overall ambiance of the spa is described as calm and pleasant, offering excellent facilities for relaxation such as a steam bath and relaxation area.
However, some guests found their spa experience less than satisfactory. Issues such as lack of cleanliness, poor maintenance and insufficient amenities like towels were reported with some guests mentioning that the spa was not very well-heated or not cleaned to satisfaction. Despite these drawbacks, many still found the spa to be a nice feature of the hotel, especially since access is included in the price of their stay.
In summary, while the spa at Holiday Inn Mulhouse generally provides good facilities and an inviting atmosphere, it may benefit from improved maintenance and better attention to guest comfort to enhance the overall experience.
The Holiday Inn Mulhouse by IHG, offers an impressive fitness experience with top-notch gym facilities that guests frequently commend. The fitness center is known for its large size, impeccable cleanliness and excellent services run by the reception team. Its accommodating environment and well-maintained condition add to the positive experience. The gym is described as fully-equipped, clean and offering superior facilities that include a variety of equipment for a comprehensive workout regimen. However, some have noted that certain equipment, such as treadmills and dumbbells, may require maintenance. Despite a few concerns, the overall consensus is that the hotel's gym is a great place for fitness enthusiasts, featuring nice and complete facilities.
Holiday Inn Mulhouse by IHG, boasts a well-regarded pool area that has received various positive comments from guests. The pool is frequently described as nice, clean and spacious with many highlighting its well-maintained facilities and appealing indoor setting. The presence of two integrated whirlpools and a spa area adds to the overall wellness experience. Many guests appreciated the warm and heated pool, calling it a top pool and noting that it is child-friendly and suitable for a short stay.
However, some guests found the pool water to be too cold, which diminished their overall experience. There were also occasional reports of the pool facilities being closed unexpectedly and some issues with maintenance, such as wet towels left unattended and the sauna not being well-maintained. Despite these minor drawbacks, the general consensus remains positive with many visitors enjoying the pool and its surroundings.
The hotel's accommodating reception areas and the combination of pool and delicious breakfast further contribute to its appeal, making it a pleasant addition to a relaxing stay at the Holiday Inn Mulhouse.
Holiday Inn Mulhouse by IHG, offers a variety of parking options that cater to diverse needs and preferences. The hotel provides ample and spacious parking spaces, including large outdoor areas and underground parking. Many guests appreciate the convenience of free parking with praise for plenty of available spaces often right outside the door. Secure and guarded parking adds a notable sense of safety and reassurance for travelers.
While the overall feedback on parking is largely positive, there are mentions of some safety concerns with a few guests noting incidents involving their vehicles. Despite this, the hotel offers covered parking options and there's also a paid parking facility for added convenience.
Overall, the parking facilities at Holiday Inn Mulhouse are well-regarded for their convenience, spaciousness and security, making it easy for guests to park their vehicles and enjoy their stay.
Holiday Inn Mulhouse by IHG, offers numerous amenities for families traveling with children. Many guests have appreciated the spacious family rooms, which often come as two separate rooms combined, providing ample space for everyone. The cleanliness of the accommodations and facilities consistently receives positive remarks, ensuring a comfortable stay.
The hotel is recognized for its family-friendly environment. For instance, the family-size pool is a hit among both children and parents, providing a fun and relaxing activity to enjoy together. Although the spa area has mixed reviews due to occasional closures, it generally contributes positively to the overall experience with its availability when open.
Families can expect a welcoming atmosphere with friendly staff on hand to assist. The hotel is described as super child-friendly and the great family suites offer enough space for everyone to feel at home. The friendly demeanor of the staff and the cleanliness of the facilities further enhance the appeal for families seeking a pleasant, family-oriented stay.
Holiday Inn Mulhouse by IHG, receives a mix of reviews regarding its four-star rating, facilities and services. Many guests highlight the hotel as being a great destination with high-level services. It is noted for its cleanliness and the attentiveness and helpfulness of the staff. The hotel is particularly appreciated by repeat visitors, reflecting a degree of satisfaction, as evidenced by guests who choose to return multiple times.
However, there are numerous critiques about the hotel not fully meeting the expectations of a four-star rating. Guests have expressed disappointment with several aspects, including inconsistent service quality and issues with room availability that do not align with four-star standards. Specific feedback mentions the lack of amenities such as coffee or tea in the rooms and the irregular clearing of tables, suggesting lapses in maintaining a four-star standard. There is also feedback regarding the limited facilities available, which some feel do not justify the hotel's four-star status.
Overall, while the Holiday Inn Mulhouse is praised for its staff and some aspects of its service, there are notable areas where the hotel falls short of the expectations associated with its official rating.
The Holiday Inn Mulhouse by IHG, offers a well-rounded experience tailored for business travelers. The hotel's location is particularly suited for those in town for business, thanks to its central position and excellent accessibility. Guests commend the business-related facilities, describing them as both excellent and business-friendly.
For those needing a place to unwind, the hotel provides various relaxation areas, making it a good choice for stopovers and transient stays. The presence of an on-site restaurant ensures that guests don't have to venture far for meals with breakfast service earning positive remarks. Furthermore, the hotel provides the convenience of 24-hour check-in, accommodating varying travel schedules.
While one guest mentioned issues with WiFi in certain apartments, the overall booking value and functionality of the hotel for business purposes received praise. The Holiday Inn Mulhouse is characterized as a functional, good hotel ideal for short business trips and conferences.
Holiday Inn Mulhouse, an IHG Hotel, offers several accessible features that cater to guests with disabilities. The property is conveniently located near the motorway and provides good parking options, including accessible and secure outdoor parking. The wellness area, which includes well-equipped sauna and hammam facilities, is easily accessible and guests reported no issues accessing the pool, sauna and gym equipment.
However, there are some concerns regarding the accessibility of the rooms. Some guests encountered issues with room access for wheelchair users and found the designated accessible rooms were not satisfactorily adapted to meet their needs, especially in terms of disability access requirements. Elevator access and secure parking were noted as positives, but the overall experience for guests requiring accessible rooms and facilities was mixed with some facing significant challenges. The community ground bathroom access facilities were also mentioned, offering some degree of accessibility.
Holiday Inn Mulhouse by IHG, offers a heated swimming pool that guests describe as nicely maintained and expansive. Visitors appreciate the cleanliness and the availability of a spa area, which includes a spa pool that can be heated. However, some reviews pointed out inconsistencies with the pool heating system, mentioning issues such as the pool heating being out of order or not successfully maintained at times, resulting in the pool being too cold on occasion. Despite these occasional issues, the general sentiment towards the heated pool remains positive, highlighting it as a valuable amenity of the hotel.
The Holiday Inn Mulhouse by IHG, offers a variety of indoor pool facilities that guests have generally appreciated. The indoor pool is described as large, pleasant and child-friendly, making it suitable for families. It's noted to be available and functional with some reviewers mentioning it as luxurious and complete with a sauna, steam room and spa amenities.
However, there are mixed reviews regarding the pool's temperature and cleanliness. While some guests enjoyed a comfortably heated pool, others found it to be not very warm or mentioned it was dirty. There were also a few concerns about the pool's availability, indicating that better communication about pool closures could be beneficial.
Overall, the indoor pool, along with its accompanying features, adds value to the guest experience at the Holiday Inn Mulhouse, though minor improvements could enhance satisfaction.
Holiday Inn Mulhouse by IHG, provides a pet-friendly environment that is remarkably welcoming to dogs. Guests consistently note that their dogs faced no issues during their stay and the hotel’s animal-friendly approach makes it especially convenient for pet owners. The positive emphasis on dog-friendly policies highlights the hotel's commitment to accommodating canine companions, making it a good choice for travelers with dogs.
Location Show Map
Location
The hotel's setting, although not in the heart of Mulhouse, offers tranquility due to its countryside location yet remains practical for visits to Alsace and Switzerland. Despite being near commercial zones and shopping areas, it provides a restful retreat with modern facilities and spacious rooms.
Guests appreciate the strategic positioning for business visits and note the availability of excellent dining options nearby. While the surrounding area may not be particularly charming and is somewhat distant from the city center, the hotel benefits greatly from its serene environment and standout accessibility.
In summary, Holiday Inn Mulhouse is highly recommended for those in transit, offering comfort, convenience and a quiet reprieve just off the bustling highways.
Breakfast
The quality of the breakfast is frequently commended with terms like hearty, generous, exquisite and exceptional appearing regularly in guest feedback. Guests appreciate both the diversity and quantity of the food with ample choices ensuring that there is something for everyone's palate. The buffet includes hot and cold options, though some guests mention room for improvement in specific areas, such as the inclusion of more vegetables or addressing occasional service lapses.
However, a few reviews indicate that at peak times, the breakfast room can feel a bit crowded and on rare occasions, the quality and variety have not met some guests' expectations. Overall, the breakfast at Holiday Inn Mulhouse is a standout feature, often enhancing the overall guest experience with its abundant and varied offerings.
Dinner
Despite the array of positive feedback, some guests have remarked on the high prices and the limited dinner options. A few reviews mentioned that reservations were not always properly managed and there were occasional criticisms of the food quality. The restaurant's schedule also leaves room for improvement, as it is closed on weekends and the bar closes fairly early at 11 pm.
Overall, the hotel restaurant offers a generally satisfying and enjoyable dining experience with superb service and delightful dishes, although some aspects could benefit from adjustments.
Rooms
The hotel's amenities, including a spa area and a swimming pool, receive high marks for quality and cleanliness. Dining options, including a lovely evening restaurant and an amazing breakfast, further enhance the guest experience. The staff is described as very friendly and efficient, contributing to the overall positive atmosphere.
However, a few reviews mention minor issues such as room size being a bit tight, occasional noise from nearby elevators and some outdated decor. Additionally, while many rooms are clean, others have been noted for signs of wear, such as dirty carpets or basic, older furnishings.
The hotel provides useful conveniences like free private parking, secure garage facilities and amenities such as coffee machines and bathrobes. Despite a few hiccups, the overall feedback suggests that Holiday Inn Mulhouse offers a pleasant and comfortable stay, ideal for travelers seeking reliable accommodations with excellent service.
Beds
The hotel offers great beds that contribute significantly to a restful stay. Words like "super comfortable" and "blissful" frequently appear in the testimonials, alongside mentions of the bedding being "exceptional" and of "high quality." The large size of the beds, such as king-sized and other big options, adds to the comfort, making it conducive for a delightful night's sleep.
There are subtle notes on variance in firmness with a few guests finding the mattresses slightly too soft or too stiff, yet overall, the feedback leans positively towards comfort and satisfaction. The beds, combined with comfortable bedding and attentive room service, assure a cozy and restful experience.
In summary, while there are minor concerns about mattress firmness, the general consensus remains that the Holiday Inn Mulhouse provides a remarkably comfortable bed experience, ensuring guests enjoy a good night's sleep during their stay.
Cleanliness
However, some reviews do point out areas needing improvement, particularly with the bathrooms and specific amenities like the pool. Issues such as dusty corners, poor carpet cleaning and bathroom antiquity were mentioned, indicating sporadic lapses in maintenance standards.
The general ambiance of the hotel is calm and welcoming, complemented by very nice and kind staff. Although there are a few noted instances where cleanliness did not meet expectations, the overall impression is that of a spotlessly clean and comfortable hotel, making it a reliable choice for travelers prioritizing hygiene and comfort.
Staff
The efficiency and helpfulness of staff members ensure a pleasant stay, enhancing the overall guest experience. The bartenders and restaurant staff, including headwaiters, receive commendation for their friendliness and expertise, contributing to a delightful dining atmosphere. Moreover, the beautician and other service staff are noted for their professionalism, adding to the hotel's charm.
Though there are occasional mentions of language barriers with some staff having limited English proficiency, this does not significantly detract from their overall dedication and supportive nature. The hotel staff's ability to communicate in both English and French is appreciated, ensuring that non-French-speaking guests still feel well accommodated.
Overall, the staff's excellent hospitality, responsiveness and attention to detail are key factors that make Holiday Inn Mulhouse a comfortable and welcoming choice for travelers.
Wi-Fi
However, the negative experiences were prominent. Multiple guests reported that the WiFi was either extremely slow or did not work at all during their stay. There were comments about the hassle of having to frequently log in again to the WiFi network. Connection issues seemed to be a general theme with specific mentions of poor signal quality on the third floor. Despite the patches of good service, inconsistent and frequently problematic WiFi seemed to undermine the overall online experience for many guests.
Spa
However, some guests found their spa experience less than satisfactory. Issues such as lack of cleanliness, poor maintenance and insufficient amenities like towels were reported with some guests mentioning that the spa was not very well-heated or not cleaned to satisfaction. Despite these drawbacks, many still found the spa to be a nice feature of the hotel, especially since access is included in the price of their stay.
In summary, while the spa at Holiday Inn Mulhouse generally provides good facilities and an inviting atmosphere, it may benefit from improved maintenance and better attention to guest comfort to enhance the overall experience.
Gym
Pool
However, some guests found the pool water to be too cold, which diminished their overall experience. There were also occasional reports of the pool facilities being closed unexpectedly and some issues with maintenance, such as wet towels left unattended and the sauna not being well-maintained. Despite these minor drawbacks, the general consensus remains positive with many visitors enjoying the pool and its surroundings.
The hotel's accommodating reception areas and the combination of pool and delicious breakfast further contribute to its appeal, making it a pleasant addition to a relaxing stay at the Holiday Inn Mulhouse.
Parking
While the overall feedback on parking is largely positive, there are mentions of some safety concerns with a few guests noting incidents involving their vehicles. Despite this, the hotel offers covered parking options and there's also a paid parking facility for added convenience.
Overall, the parking facilities at Holiday Inn Mulhouse are well-regarded for their convenience, spaciousness and security, making it easy for guests to park their vehicles and enjoy their stay.
Family
The hotel is recognized for its family-friendly environment. For instance, the family-size pool is a hit among both children and parents, providing a fun and relaxing activity to enjoy together. Although the spa area has mixed reviews due to occasional closures, it generally contributes positively to the overall experience with its availability when open.
Families can expect a welcoming atmosphere with friendly staff on hand to assist. The hotel is described as super child-friendly and the great family suites offer enough space for everyone to feel at home. The friendly demeanor of the staff and the cleanliness of the facilities further enhance the appeal for families seeking a pleasant, family-oriented stay.
4 Star
However, there are numerous critiques about the hotel not fully meeting the expectations of a four-star rating. Guests have expressed disappointment with several aspects, including inconsistent service quality and issues with room availability that do not align with four-star standards. Specific feedback mentions the lack of amenities such as coffee or tea in the rooms and the irregular clearing of tables, suggesting lapses in maintaining a four-star standard. There is also feedback regarding the limited facilities available, which some feel do not justify the hotel's four-star status.
Overall, while the Holiday Inn Mulhouse is praised for its staff and some aspects of its service, there are notable areas where the hotel falls short of the expectations associated with its official rating.
Business
For those needing a place to unwind, the hotel provides various relaxation areas, making it a good choice for stopovers and transient stays. The presence of an on-site restaurant ensures that guests don't have to venture far for meals with breakfast service earning positive remarks. Furthermore, the hotel provides the convenience of 24-hour check-in, accommodating varying travel schedules.
While one guest mentioned issues with WiFi in certain apartments, the overall booking value and functionality of the hotel for business purposes received praise. The Holiday Inn Mulhouse is characterized as a functional, good hotel ideal for short business trips and conferences.
Accessible
However, there are some concerns regarding the accessibility of the rooms. Some guests encountered issues with room access for wheelchair users and found the designated accessible rooms were not satisfactorily adapted to meet their needs, especially in terms of disability access requirements. Elevator access and secure parking were noted as positives, but the overall experience for guests requiring accessible rooms and facilities was mixed with some facing significant challenges. The community ground bathroom access facilities were also mentioned, offering some degree of accessibility.
Heated Pool
Indoor Pool
However, there are mixed reviews regarding the pool's temperature and cleanliness. While some guests enjoyed a comfortably heated pool, others found it to be not very warm or mentioned it was dirty. There were also a few concerns about the pool's availability, indicating that better communication about pool closures could be beneficial.
Overall, the indoor pool, along with its accompanying features, adds value to the guest experience at the Holiday Inn Mulhouse, though minor improvements could enhance satisfaction.
Dog Friendly
Yes, Holiday Inn Mulhouse by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Holiday Inn Mulhouse by IHG.
Yes, Holiday Inn Mulhouse by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Mulhouse by IHG.
Yes, Holiday Inn Mulhouse by IHG has a gym.
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