Holiday Inn Express - Mülheim - Ruhr by IHG

Mulheim an der Ruhr 51.42715600, 6.87930700 , Schloßstr. 44 (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express - Mülheim - Ruhr by IHG, consistently impresses guests with its superb location in the heart of Mülheim an der Ruhr. Centrally-positioned, it offers easy access to local attractions, vibrant dining options and excellent public transport connections, making it ideal for both business and leisure travelers. Guests can enjoy leisurely strolls along the nearby Ruhr promenade and benefit from accessible parking facilities.

The breakfast offerings at the hotel receive high praise for their quality and variety. Guests appreciate the extensive selection, including fresh breads, scrambled eggs, bacon, sausages, cheeses and pastries, all served in a clean and well-maintained breakfast area. The inclusion of a complimentary breakfast and features like a pancake machine add extra value to the stay.

Rooms at the hotel are noted for their modern decor, cleanliness and comfort, despite some feedback on their small size and occasional air conditioning issues. The quiet atmosphere, even in centrally-located rooms, adds to the appeal. Families find the rooms particularly accommodating with amenities such as sofa beds and baby cots, making it an excellent choice for those traveling with children.

Cleanliness is a standout feature with both guest rooms and common areas consistently praised for their pristine condition. Housekeeping ensures high standards are maintained throughout the property, reflecting the hotel's commitment to providing a welcoming environment.

The hotel staff receives accolades for their friendliness and professionalism, contributing significantly to the positive guest experience. Reception and housekeeping teams are frequently mentioned for their attentive and efficient service with specific staff members highlighted for their exceptional hospitality.

Reliable and free WiFi, including seamless Chromecast integration, enhances the comfort of the stay, although some found the connection to smart TVs slightly challenging. Parking options, though convenient and secure, are often described as expensive with some difficulties in accessibility and limited spaces during peak times.

Families find Holiday Inn Express - Mülheim - Ruhr to be exceptionally family-friendly with spacious rooms, child-friendly activities and thoughtful amenities like baby cribs and high chairs. The availability of bicycle storage and a family-friendly restaurant further enhance the experience, making it a go-to choice for family travel.

The comfort of the beds is frequently highlighted, though some guests note variability in mattress firmness. Despite minor critiques, the consensus is that the beds contribute to a restful night's sleep.

As a three-star establishment, the hotel provides excellent value, balancing basic amenities with superior service that often exceeds expectations. Business travelers appreciate the central location, soundproof rooms and practical amenities, making it a reliable choice for work-related travel.

Finally, the hotel's accessibility features are generally well-regarded with accessible rooms, suites and facilities that cater to guests with disabilities. However, some challenges such as carpeted hallways and elevator quirks are noted.

Overall, the Holiday Inn Express - Mülheim - Ruhr stands out for its strategic location, excellent service, cleanliness and comfort, making it a top choice for a variety of travelers.
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Categories
Dog Friendly Hotel
The Holiday Inn Express is a pet-friendly hotel that provides essential amenities for a comfortable stay. It is located near public transportation, making it easy to explore the area with your pet.

Hotel with Free Wi-Fi
This hotel provides high-speed Wi-Fi in both public areas and rooms. It allows business guests to check their mails or connect with their families after a long working day.

Hotel with Parking
Frequently highlighted for its prime location and great value. Guests appreciate the proximity to public transport making it easy to explore the city.

3-Star Hotel
This hotel provides a comfortable stay with good public transportation links and proximity to the main train station. It features a bar/lounge and tea/coffee makers in the rooms.

Family Friendly Hotel

Business Hotel

Accessible Hotel

Room Types
Standard Double Room with City View Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV, soundproof walls, a tea and coffee maker, a carpeted floor as well as garden views. The unit has 1 bed.

Twin Room - Non-Smoking Featuring free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin room features a flat-screen TV, soundproof walls, a tea and coffee maker, a carpeted floor as well as garden views. The unit has 2 beds.

Double Room with Sofa Bed The double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a sofa, a carpeted floor as well as city views. The unit offers 2 beds.

Double Room - Mobility Access with Roll-in Shower The double room features air conditioning, soundproof walls, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Standard Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV, soundproof walls, a tea and coffee maker, a carpeted floor as well as garden views. The unit has 1 bed.

Standard Double Room The air-conditioned double room features a flat-screen TV, soundproof walls, a tea and coffee maker, heating as well as garden views. The unit has 1 bed.

Standard Twin Room with Garden View The twin room offers soundproof walls, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 2 beds.

Guest Reviews
8.2
Very Good
Location
Nestled in the heart of Mülheim an der Ruhr, the Holiday Inn Express boasts an enviable location that consistently garners praise from its guests. Positioned right in the city center, the hotel offers convenient access to an array of local attractions and amenities. It's ideally located near the serene Ruhr promenade, making it perfect for leisurely strolls along the water. The availability of a parking garage further adds to the convenience.

The hotel’s central positioning ensures that guests are within walking distance of numerous dining options with four restaurants located within a mere 200 meters. It's also close to essential spots like the Town Hall and Schloss Broich, making it a top choice for both business and leisure travelers. The bustling pedestrian zone nearby offers vibrant shopping opportunities and the proximity to public transport, including bus and tram stops, facilitates easy exploration of the wider Ruhr area.

Guests commend the hotel's accessibility to the train station, which is just a short walk away. This, combined with the closeness to the Ruhrtal bike path and excellent connections to public transportation, makes it a superb base for excursions and exploring the greater western Ruhr area. Additionally, the hotel's central location makes it easy to reach the highway, increasing its appeal for those traveling by car.

Whether visiting for business or pleasure, the Holiday Inn Express in Mülheim an der Ruhr stands out for its optimal location, central positioning and the convenience it offers its guests in accessing the very best of the city and beyond.

Breakfast
Holiday Inn Express - Mülheim - Ruhr garners generally positive feedback concerning its breakfast offerings. The breakfast is often noted as good, extensive and rich, featuring a wide selection of choices, including fresh bread, scrambled eggs, bacon, sausages, cheeses and a variety of rolls. Guests appreciate the quality with many describing it as delicious and sufficient to start the day well.

Several reviews highlight the breakfast area as clean and well-maintained, adding to an overall pleasant dining experience. The inclusion of complimentary breakfast adds to the hotel's value and features like a pancake machine and the possibility of takeaway breakfast bags provide additional convenience.

While the majority find the options expansive and satisfying, a few mention a need for more variety, particularly in hot items. Occasionally, some items run out quickly, which can disappoint later diners. Despite these minor setbacks, the breakfast generally meets or exceeds expectations, providing a hearty and enjoyable start to the day for most guests.

Rooms
The guest reviews for Holiday Inn Express - Mülheim - Ruhr by IHG, paint a picture of a modern, well-furnished establishment with a clean and comfortable atmosphere. The rooms are often described as clean, spacious and well-equipped with modern amenities, including functional furnishings and comfortable beds.

However, several reviews mention that the rooms are relatively small and there were some issues with the air conditioning not working properly. Despite this, the overall decor and cleanliness of the rooms receive high praise with guests appreciating the modern design and tasteful furnishings.

The bathrooms, although clean and functional, are noted to be small with limited storage and poorly positioned faucets. Some guests experienced a lack of daily room cleaning, which led to minor inconveniences like unemptied trash bins and unchanged towels.

The hotel is centrally located but remains quiet, providing a good balance of accessibility and tranquility. Rooms overlooking busier areas still manage to maintain a peaceful environment with the windows closed. Families found the rooms particularly suitable with offerings like baby cots and sofa beds enhancing comfort.

In summary, the Holiday Inn Express - Mülheim - Ruhr delivers a reliable and modern hospitality experience with mostly positive feedback on room decor, cleanliness and comfort, marred only by occasional issues with room size and air conditioning.

Beds
Holiday Inn Express - Mülheim - Ruhr by IHG, receives positive reviews for its bedding, frequently praised for comfort and cleanliness. Most guests describe the beds as comfortable and well-maintained, highlighting that mattresses and pillows contribute to a pleasant sleeping experience. Phrases such as comfortable bed, very comfortable bed and super comfortable beds repeatedly appear. Some also note that the beds are clean, cozy and create a peaceful sleeping environment without gaps in double beds.

However, a minority of reviews mention that the ergonomic design of the mattresses could be improved with some guests finding the beds too soft, very hard or too narrow. Comments on the narrowness of double beds and occasional complaints about a sloping or uncomfortable mattress indicate some variability in guest experiences. Despite these remarks, the overall consensus remains that the comfort level of the beds generally meets or exceeds expectations, making the hotel a reliable choice for a good night's sleep.

Cleanliness
At the Holiday Inn Express in Mülheim - Ruhr, an IHG Hotel, cleanliness is a top priority and this is reflected consistently throughout the guest reviews. Almost every comment highlights the immaculate condition of the rooms with several noting them as very clean or extremely clean. Guests frequently describe the accommodations as clean, modern and comfortably furnished with spacious and tidy rooms. The hotel staff’s attention to cleanliness extends beyond the rooms to communal areas such as the lobby and meeting places. The cleanliness in the bathrooms and the overall property also receives positive remarks, contributing to a relaxing and welcoming environment for guests. Even during breakfast, guests noticed the high standards of hygiene maintained at the buffet and tables. Overall, visitors have recognized and appreciated the superior level of cleanliness and housekeeping at this hotel, making it a standout choice for those who value a pristine setting.

Staff
At Holiday Inn Express - Mülheim - Ruhr, guests frequently commend the hotel's staff for their friendliness, attentiveness and professionalism. The reception team consistently receives praise for their warm welcomes and efficient service, often going above and beyond to respond to guests’ needs and inquiries. The staff, described as consistently friendly and helpful, are noted for their genuine hospitality and their ability to maintain a pleasant and approachable demeanor, even during busy periods.

Guests also highlight the cleanliness and efficiency of the housekeeping services, ensuring both rooms and common areas are maintained to high standards. Specific mentions of individual staff members, like the French night receptionist and Carlos, underscore the personalized service and care that the staff extend to their guests. Despite occasional mentions of unfriendliness or chaos at reception, the overall sentiment remains overwhelmingly positive.

Whether it's through accommodating special requests or offering a cheerful greeting, the staff at Holiday Inn Express - Mülheim - Ruhr come across as a major asset to the hotel, contributing significantly to guests wanting to return.

Wi-Fi
Guests frequently praised the Holiday Inn Express Mülheim - Ruhr, an IHG Hotel, for providing reliable and free WiFi. The hotel's internet service often received positive comments for its smooth connection and high-speed performance, making it satisfactory for most needs. A notable feature was the seamless Chromecast integration, enhancing guests' entertainment options. While some mentioned that the connection to smart TVs could be complicated, generally, the WiFi was deemed good, fast enough and functional. Overall, the internet amenities, along with other comforts like large beds and well-maintained facilities, contributed to a pleasant stay at the hotel.

Parking
Holiday Inn Express in Mülheim - Ruhr offers a variety of parking options, predominantly highlighting their underground garage directly beneath the hotel complex. This underground parking is often described as convenient, secure and spacious, providing direct access to the hotel, which is particularly beneficial for guests. The secure bike storage also adds to the positive feedback for those traveling with bicycles.

However, while the convenience of the underground parking is appreciated, multiple reviews highlight that it comes at a cost, often described as expensive. This fee varies, but examples include €12 to €15 per day. Despite the convenience, some guests have noted that the parking garage can be difficult to access, especially if using a wheelchair or when trying to find a spot during busy periods. Additionally, the garage's small size and limited parking spaces have been mentioned as potential issues.

In summary, while the underground parking at the Holiday Inn Express - Mülheim - Ruhr is seen as a significant convenience with its direct hotel access and security features, guests should be prepared for the additional costs and occasional accessibility challenges.

Family
Holiday Inn Express - Mülheim - Ruhr offers an excellent experience for families traveling with children. The hotel is widely recognized for being family-friendly with various amenities tailored specifically for families. The spacious family rooms come equipped with baby cots, high chairs and already-made sofa beds, accommodating both children and adults comfortably. This thoughtful setup allows for an easy and stress-free stay even with minimal luggage.

Children visiting the hotel can enjoy numerous kid-friendly activities, including a selection of engaging board games. These activities have been well-received, providing a relaxing and enjoyable experience for both kids and their parents. Families can look forward to a pleasant stay with ample room for a family of four, ensuring everyone has their own space.

The hotel's family-friendly restaurant further enhances the experience, making dining convenient for guests traveling with children. The availability of a baby crib on request and accessible rooms for strollers showcase the hotel's dedication to catering to the needs of families.

Additional amenities such as bicycle storage rooms are also appreciated by guests, adding to the convenience for those traveling with young ones. Whether for a quick 1-3 day visit or a longer stay, Holiday Inn Express - Mülheim - Ruhr stands out as a prime choice for families.

3 Star
Holiday Inn Express - Mülheim - Ruhr by IHG, carries the expectations of a three-star establishment, yet surprises guests with superior service that borders on four-star convenience. The hotel provides basic but essential amenities, making it a good value for those seeking comfort without unnecessary frills. Despite typical budget hotel characteristics, guests find the price performance to be suitable with many highlighting its excellent value for money. Overall, it offers commendable value for a three-star hotel, ensuring a comfortable stay without significant financial strain.

Business
The Holiday Inn Express - Mülheim - Ruhr by IHG, garners praise as a solid choice for business travelers. Its central location and soundproofed rooms make it an excellent option for those in town for work. The hotel is frequently described as a perfect fit for short stays, whether for a night or an entire weekend, catering specifically to business-related needs. The services provided align well with the requirements of business guests, ensuring comfort and convenience. Highlights include well-prepared amenities, value for money and a suitability for quick city trips or longer business engagements at nearby venues like the Dusseldorf Messe. Overall, this hotel is recommended for its practicality and efficiency for work-related travel.

Accessible
Holiday Inn Express - Mülheim - Ruhr, an IHG Hotel, offers smooth accessibility for guests with disabilities. The hotel features an accessible room and suite, as well as a wheelchair-accessible bathroom and shower. The property is also praised for its easy public transport access and the straightforward entry from the parking garage, which includes accessible parking.

The location is advantageous, serving as a top starting point for bicycle tours in the Ruhr area. Guests note that it's easy to find assistance and receive helpful directions regarding the hotel's accessibility features.

However, there are some challenges: the carpeted hallways can be exhausting for wheelchair users and the hotel's elevator, which often stops at the ground floor, may pose inconvenience. Additionally, parking costs €15 per night.

Overall, the hotel is well-regarded for its accessible features and prime location, though there are a few areas that could benefit from improvement.

Dog Friendly
Holiday Inn Express - Mülheim - Ruhr offers a range of dog-friendly facilities and services, ensuring pets feel welcome. The hotel goes out of its way to accommodate dogs by providing treats upon arrival and equipping rooms with bowls and poop bags. The stay is generally comfortable for dogs and doggy bags are available during breakfast, allowing pet owners to feed their pets conveniently.

However, there are mixed opinions regarding the pet surcharge with some guests finding the additional 25€ excessive. Assistance dogs are not allowed in the restaurant, which might be a drawback for pet owners with service animals. Overall, the hotel has embraced a number of pet-friendly practices, making it a considerate option for travelers with dogs.


No, Holiday Inn Express - Mülheim - Ruhr by IHG doesn't have any pool.

No, a spa isn't available at Holiday Inn Express - Mülheim - Ruhr by IHG.

Yes, Holiday Inn Express - Mülheim - Ruhr by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn Express - Mülheim - Ruhr by IHG.

No, Holiday Inn Express - Mülheim - Ruhr by IHG doesn't have a gym.

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