Kloofzicht Lodge & Spa
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Summary of reviewsKloofzicht Lodge & Spa offers an exceptional retreat nestled in a picturesque lakeside setting, just a 40-minute drive from Johannesburg. Guests consistently praise the serene and tranquil environment, accentuated by breathtaking views of the dam, hills and mountains. The well-maintained grounds, beautiful landscaping and quintessential bushveld setting create a peaceful haven ideal for relaxation, romantic getaways and outdoor activities like fishing and walking trails.
The breakfast experience at Kloofzicht Lodge & Spa is highly regarded with guests enjoying an extensive and varied selection that caters to diverse tastes and preferences. The quality and taste of the breakfast offerings are frequently described as "excellent" and "fit for kings," complemented by the helpfulness and politeness of the breakfast staff. The idyllic and refreshing scenery accompanying breakfast further enhances the overall enjoyment.
Dinner receives mixed reviews but generally provides a pleasant dining experience with many guests praising the fine dining menu and the quality of food as exceptional. Some criticisms include limited menu options and slow service, yet the friendly and professional staff contribute positively to the overall dining atmosphere.
Guests describe the rooms as spacious, comfortable and offering beautiful views, particularly highlighting the romantic ambiance and unique amenities like fireplaces and outdoor showers. Despite some mentions of dated furniture and occasional maintenance issues, the tranquil setting and picturesque surroundings make for a cozy and relaxing stay.
Cleanliness at Kloofzicht Lodge & Spa is generally maintained at a high standard with guests often commenting on clean and comfortable rooms. However, there are occasional remarks about specific areas needing more thorough cleaning and better maintenance.
The staff at Kloofzicht Lodge & Spa are frequently commended for their friendliness, professionalism and exceptional service, making guests feel welcome and comfortable throughout their stay. While there are isolated instances of less favorable experiences, the overall positive feedback about the staff significantly contributes to the lodge's reputation for hospitality.
The Wi-Fi service at the lodge is a notable area for improvement with many guests reporting issues with connectivity and stability, particularly in the rooms. Enhancing the Wi-Fi experience would greatly benefit future visitors who require consistent internet access.
The spa is a standout feature, celebrated as a serene oasis offering amazing and outstanding massage treatments. The professional and friendly spa staff, immaculate facilities and tranquil atmosphere make the spa a highly favored aspect of the lodge.
The pool areas offer beautiful views and a refreshing atmosphere, though some guests have mentioned the need for better maintenance and cleanliness. Despite these concerns, the combination of indoor and outdoor pools provides a diverse and enjoyable experience for visitors.
Families find Kloofzicht Lodge & Spa to be an ideal destination with spacious accommodations, friendly staff and numerous activities that cater to both adults and children. While there are suggestions for more play areas, the overall family-friendly environment makes it a favorite for family vacations.
The beds at the lodge receive generally positive reviews for comfort, cleanliness and the added touches of extra pillows and blankets. However, there are varied opinions on bed comfort with some guests noting the need for upgrades and better quality pillows.
Overall, Kloofzicht Lodge & Spa is highly praised for its stunning location, quality breakfast, spacious and comfortable rooms, exceptional staff and rejuvenating spa experience, making it a sought-after retreat for relaxation and nature lovers.
Categories
The breakfast experience at Kloofzicht Lodge & Spa is highly regarded with guests enjoying an extensive and varied selection that caters to diverse tastes and preferences. The quality and taste of the breakfast offerings are frequently described as "excellent" and "fit for kings," complemented by the helpfulness and politeness of the breakfast staff. The idyllic and refreshing scenery accompanying breakfast further enhances the overall enjoyment.
Dinner receives mixed reviews but generally provides a pleasant dining experience with many guests praising the fine dining menu and the quality of food as exceptional. Some criticisms include limited menu options and slow service, yet the friendly and professional staff contribute positively to the overall dining atmosphere.
Guests describe the rooms as spacious, comfortable and offering beautiful views, particularly highlighting the romantic ambiance and unique amenities like fireplaces and outdoor showers. Despite some mentions of dated furniture and occasional maintenance issues, the tranquil setting and picturesque surroundings make for a cozy and relaxing stay.
Cleanliness at Kloofzicht Lodge & Spa is generally maintained at a high standard with guests often commenting on clean and comfortable rooms. However, there are occasional remarks about specific areas needing more thorough cleaning and better maintenance.
The staff at Kloofzicht Lodge & Spa are frequently commended for their friendliness, professionalism and exceptional service, making guests feel welcome and comfortable throughout their stay. While there are isolated instances of less favorable experiences, the overall positive feedback about the staff significantly contributes to the lodge's reputation for hospitality.
The Wi-Fi service at the lodge is a notable area for improvement with many guests reporting issues with connectivity and stability, particularly in the rooms. Enhancing the Wi-Fi experience would greatly benefit future visitors who require consistent internet access.
The spa is a standout feature, celebrated as a serene oasis offering amazing and outstanding massage treatments. The professional and friendly spa staff, immaculate facilities and tranquil atmosphere make the spa a highly favored aspect of the lodge.
The pool areas offer beautiful views and a refreshing atmosphere, though some guests have mentioned the need for better maintenance and cleanliness. Despite these concerns, the combination of indoor and outdoor pools provides a diverse and enjoyable experience for visitors.
Families find Kloofzicht Lodge & Spa to be an ideal destination with spacious accommodations, friendly staff and numerous activities that cater to both adults and children. While there are suggestions for more play areas, the overall family-friendly environment makes it a favorite for family vacations.
The beds at the lodge receive generally positive reviews for comfort, cleanliness and the added touches of extra pillows and blankets. However, there are varied opinions on bed comfort with some guests noting the need for upgrades and better quality pillows.
Overall, Kloofzicht Lodge & Spa is highly praised for its stunning location, quality breakfast, spacious and comfortable rooms, exceptional staff and rejuvenating spa experience, making it a sought-after retreat for relaxation and nature lovers.
Luxury Hotel
Kloofzicht Lodge & Spa offers five-star hospitality and service in a relaxed country environment, with suites overlooking fly-fishing dams and mountains. It provides a variety of spa treatments and packages.
Hotel for Honeymoon
The lodge offers exceptional service and top-notch amenities. It features an inviting hearth, perfect for cozy evenings. There is also a spa with luxury features like hot tubs and professional massage services.
Hotel with Spa
Set in a tranquil nature reserve, Kloofzicht Lodge & Spa offers a spa providing deep-tissue massages, aromatherapy, and mani/pedis. The serene location and infinity pool contribute to a relaxing spa getaway.
Family Friendly Hotel
Kloofzicht Lodge & Spa provides a tranquil environment with stunning views. It offers spacious family suites, outdoor activities like fishing and hiking, and dedicated kids' entertainment areas. The on-site spa ensures parents can unwind while the children are engaged.
Romantic Hotel
Located in the Muldersdrift area, it offers luxurious accommodations, a spa, and scenic views of the surrounding nature. The lodge's tranquil ambiance and romantic dining options make it an ideal destination for couples seeking a peaceful escape.
Hotel with Swimming Pool
This hotel offers a luxurious spa experience and features an outdoor pool. The lodge provides a tranquil environment for relaxation and recreation.
Infinity Pool Panoramic View Pool Outdoor Pool
Accessible Hotel
This hotel is included based on its listing in the provided accessible hotels database for the Krugersdorp area.
Hotel with Outdoor Pool
This lodge provides an outdoor pool along with spa facilities, offering guests a blend of relaxation and recreation. The combination of the pool and spa services creates a luxurious and tranquil experience.
Boutique-style Hotel
Hotel near Golf Courses
Business Hotel
Hotel with Gym
5-Star Hotel
Hotel with Infinity Pool
Hotel with Panoramic View Pool
Guest Reviews
Nestled in a stunning lakeside setting, Kloofzicht Lodge & Spa offers an exceptional retreat from the hustle and bustle of city life. The beautiful, tranquil environment is only a 40-minute drive from Johannesburg, making it an ideal destination for a quick getaway. Guests frequently praise the serene and peaceful surroundings with breathtaking views of the dam, hills and mountains. The location is particularly appealing for its proximity to nature, including walks, wildlife and scenic vistas, which contribute to the restful atmosphere.
The grounds are meticulously maintained, featuring beautiful landscaping and gardens that add to the overall charm of the place. The property itself is set in a quintessential bushveld environment, providing a picturesque and serene backdrop for relaxation. With its excellent location, Kloofzicht Lodge & Spa also offers easy access to nearby attractions like the Cradle of Humankind, as well as hot air balloon flights, making it a perfect base for exploring the region.
Visitors appreciate the combination of lovely views, spacious and well-kept rooms and great amenities, which ensure a comfortable stay. The fishing spots and walking trails are additional perks that guests enjoy, further highlighting the diverse activities available on-site. Whether for a peaceful escape or a romantic weekend, this location offers an idyllic and scenic haven that consistently impresses its guests with its beauty and tranquility.
Kloofzicht Lodge & Spa’s breakfast offerings have received predominantly positive feedback from guests. Many reviews highlighted the extensive and varied selection at the breakfast buffet with phrases like "wide variety of options," "everything on the buffet," and "every option your heart could desire." A number of guests found the breakfast to be excellent, superb and even described it as "out of this world" and "fit for kings." The taste and quality of the breakfast were frequently praised with descriptors such as "delicious," "fantastic," and "truly exceptional."
Several guests also appreciated the well-balanced nature of the breakfast and the suitability for different tastes and preferences. The breakfast's value for money was mentioned positively, alongside the beautiful and refreshing scenery that accompanies the breakfast experience. Furthermore, the helpfulness and politeness of the breakfast staff added to the overall enjoyable breakfast experience.
However, there were some criticisms. A few guests found the breakfast to be underwhelming or of average quality with complaints about specific items like stale mushrooms or poorly made omelettes. The early breakfast end time of 9:30 am was a common point of dissatisfaction with some suggesting it be extended to better accommodate late risers.
Despite the occasional negative remark, Kloofzicht Lodge & Spa’s breakfast seems to have left a memorable impression on most guests, marked by variety, taste and an overall high standard of service.
Kloofzicht Lodge & Spa offers an overall mixed dining experience. On a positive note, many guests found the dinner to be amazing, frequently describing the food as excellent, delicious and superb. The fine dining experience received particular praise for being a highlight with some calling the chef's menu impressive and noting the exceptional service provided by the restaurant staff. The Bistro also garnered accolades for its tasty dishes and exceptional dining atmosphere.
However, there are areas that need improvement. Several guests found the dinner menu limited and the buffet menu repetitive. Complaints included the buffet being overpriced, greasy and not well prepared with meat dishes often overcooked or dry. Some found the a la carte options lacking variety, particularly for non-meat eaters and vegetarians. The menu's late start time and slow service were also points of contention with food sometimes arriving lukewarm or taking a long time to be served, especially with room service.
Despite these drawbacks, many guests found the quality of food to be good with some meals described as 5-star quality. Overall, while the dining experience at Kloofzicht Lodge & Spa has room for improvement, the positive aspects, such as the taste and presentation of the food and the friendly, professional service, still contribute to a generally pleasant dining experience.
Kloofzicht Lodge & Spa offers a range of spacious and comfortable rooms, often praised for their ample privacy and beautiful views. Many guests enjoyed the stylish decor, clean environments and large, well-maintained spaces. Numerous rooms feature appealing amenities such as fireplaces, outdoor showers and luxurious tubs, which added a unique touch to the stay.
Guests highlighted the tranquility and picturesque setting, contributing to a cozy and relaxing atmosphere. Some rooms, particularly those by the lake, were appreciated for their fantastic views and romantic ambiance.
However, not all feedback was glowing. Several reviews mentioned that certain rooms are dated and in need of maintenance and upgrades, particularly the TV sets, air conditioners and other furniture. There were also concerns about the cleanliness of some carpets and occasional unpleasant smells. Furthermore, guests noted areas such as inadequate lighting and minor maintenance issues that detracted from the overall experience.
Despite some critiques, Kloofzicht Lodge & Spa remains a preferred choice for those looking to enjoy spacious accommodations amid beautiful natural surroundings with a special emphasis on comfort and privacy.
Kloofzicht Lodge & Spa offers a diverse experience when it comes to its bedding. Guests predominantly found the beds to be comfortable, cozy and clean, making for a restful stay. Many appreciated the king-size options and the clean white linen providing added freshness and hygiene. Extra touches like extra pillows, electric blankets and additional blankets were well-received, especially for added warmth during colder months.
However, opinions on bed comfort varied with some guests noting that the beds were overly hard or firm and others felt the beds needed upgrading. A few guests also mentioned issues with the untidiness or improper making of the beds upon check-in. The quality of pillows was a frequent point of criticism, often described as uncomfortable or unacceptable. Despite these mixed views on specific details, the general consensus on the main bedding remains positive, making it a good destination for those prioritizing a warm and clean sleeping environment.
The lodge's clean and functional rooms, alongside a nice location, contribute to its charm, although some elements are noted as dated. Overall, Kloofzicht Lodge & Spa provides a comfortable experience that many guests find to be a home away from home.
Kloofzicht Lodge & Spa offers a serene and picturesque retreat, boasting clean surroundings, neat grounds and well-maintained property. Guests frequently highlight the cleanliness of the rooms, which are often described as clean, comfortable and featuring clean white linen. However, there are recurring concerns regarding the need for more thorough cleanliness, particularly in the bathrooms, spa and pool areas. Some rooms are noted to be dated with certain areas needing deeper cleaning and better maintenance. While many guests find the property clean and the housekeeping adequate, there are mentions of specific areas being neglected, such as dirty spoons and mugs, unclean bathrooms and carpets. Despite these issues, the overall atmosphere remains relaxed and serene and the staff generally receive praise for their service, adding to the property's tranquil appeal. The lodge provides a generally clean and peaceful escape but could benefit from more consistent attention to detail in its cleaning practices.
Travelers visiting Kloofzicht Lodge & Spa frequently commend the property for its exceptional staff. Numerous guests have found the staff to be incredibly friendly, helpful and professional. The reception and housekeeping teams stand out for their welcoming demeanor that makes guests feel comfortable from the moment they arrive. Several guests have highlighted individual staff members for their outstanding service, including the receptionist and wedding coordinator.
The spa personnel also receive high praise for their excellent service, enhancing the relaxation experience for many visitors. While the restaurant and bar staff are generally described as friendly and accommodating, some reviews mention that service in dining areas can occasionally be slow.
Despite the overall positive feedback, there are isolated instances of less favorable experiences. A few guests noted issues with attentiveness and communication, especially with room service and some restaurant staff. However, these instances seem to be exceptions rather than the norm.
Overall, Kloofzicht Lodge & Spa's staff consistently make a positive impact on the guests' experiences, contributing significantly to the lodge's reputation for hospitality and excellent service.
While Kloofzicht Lodge & Spa offers a picturesque and relaxing environment, the Wi-Fi experience leaves much to be desired. Connectivity issues are common with many guests noting that the Wi-Fi is extremely weak or completely non-existent in the rooms. The signal is often unstable, dropping frequently and providing an unreliable connection. Guests also mentioned that Wi-Fi coverage is generally limited to the reception area and dining areas, which can be inconvenient for those who need consistent internet access in their rooms. For those attending to business matters or making conference calls, the poor quality of the Wi-Fi can be particularly frustrating. A recurring request is the improvement of Wi-Fi coverage and stability, suggesting that enhanced internet services would greatly benefit future visitors. Despite the serene setting, an updated and reliable Wi-Fi experience would significantly enhance the overall guest experience.
Kloofzicht Lodge & Spa's spa has garnered significant praise from guests, highlighting it as a serene oasis and a key highlight of their stay. The spa experience is often described as amazing and outstanding with many considering it the ultimate relaxation destination. Reviewers express a particular fondness for the massage treatments, citing them as exceptional, fantastic and even the best they've ever had. The spa staff also receive frequent commendations for their friendliness and professionalism, enhancing the overall experience.
Guests appreciate the tranquil and immaculate facilities, noting the clean and calm environment that contributes to a rejuvenating atmosphere. The beautiful surroundings of the spa and the luxury feel of the lodge add to the relaxing ambiance. Despite a couple of mentions about the outdated jacuzzi and some facility areas needing attention, the overall spa experience remains highly favored by visitors.
The spa at Kloofzicht Lodge & Spa is not only a memorable treat but also a must-visit for those seeking deep relaxation and top-quality treatments, cementing its place as a beloved feature of the lodge.
Kloofzicht Lodge & Spa features a range of pools that have received mixed feedback from guests. Many have found the infinity pool to be particularly beautiful and appreciated its amazing views, describing it as a great spot to enjoy cocktails. The outdoor pool has also been highlighted for its cleanliness and inviting atmosphere. The main pool, while centrally located and of a nice size, has been praised for adding to the lodge’s overall appeal.
However, there are notable concerns regarding the maintenance and cleanliness of some of the pools with several guests reporting issues such as algae and an overall lack of upkeep. Despite the beautiful pool areas and refreshing atmosphere, the need for better maintenance is evident. Nonetheless, the scenic surroundings and the option of having both indoor and outdoor pools provide a diverse experience for visitors.
Kloofzicht Lodge & Spa offers a family-centric experience ideal for a rejuvenating escape. The tranquil setting and family-friendly accommodations make it perfect for family getaways. The spacious family rooms, equipped with comfortable beds and outdoor showers, provide a cozy and private environment. The lodge features numerous activities that families can enjoy together, including hiking, cycling and a fun kids’ play area with a pool, waterfall and cave.
Guests frequently praise the friendly and available staff, enhancing the overall family-friendly atmosphere. The lodge is highly recommended for its serene environment and perfect family outing setting. There are also ample child care services and games available, making it an engaging destination for children.
For those traveling with children, the accommodations are well-suited with family rooms close to the pool area, ensuring fun and convenience. While some guests noted the noise from large groups and suggested more play areas for kids, the overall consensus is that Kloofzicht Lodge & Spa is a favorite for family vacations with many planning their next visit.
Kloofzicht Lodge & Spa offers a tranquil atmosphere and a serene escape from the hustle and bustle, characterized by its calming silence and picturesque five-star location. While the rooms are regarded as luxurious and well-maintained, there is a distinct dissonance between expectations set by the hotel's five-star rating and the actual experience guests report. Many reviews indicate that the service and overall experience do not align with what one would anticipate from a five-star establishment. Issues highlighted include substandard housekeeping, lacking room service and minor inconveniences that undermine its five-star status.
Guests frequently mention that the lodge does not live up to its five-star rating with some suggesting it should be rated as a four-star or even a 3.5-star venue instead. The cost is perceived as high without delivering the corresponding level of service and quality, particularly when it comes to meals, which were deemed expensive with a limited menu that did not meet the high expectations. Additionally, there are practical concerns like the absence of golf carts for easier navigation around the premises, which detracts from the luxury experience one would expect.
Overall, while the location and certain aspects of the lodge, such as room upkeep, are praised, the general consensus indicates that Kloofzicht Lodge & Spa does not fully deliver on the five-star promise, leaving many guests feeling that the experience falls short of what they paid for.
Kloofzicht Lodge & Spa offers a range of amenities and services designed specifically with business travelers in mind. The venue is well-equipped with great business facilities, including a business center and conferencing areas that provide a professional atmosphere ideal for corporate meetings. The staff’s focus on improving customer experience adds to the overall professional service, enhancing the business ambiance.
Rooms are business-ready, making it suitable for business stays and the easy business check-in process adds to the convenience for corporate guests. While the lodge provides great on-site activities, the environment remains clearly business-focused and well suited for those on work trips. The provision of water in rooms and the generally very low location of premium services ensures that essentials are readily available.
For those conducting meetings or looking for a business-centered retreat, Kloofzicht Lodge & Spa delivers a business-conscious setting. It caters well to corporate travelers, ensuring their stay is both productive and comfortable. However, it is important to note that while the overall experience is business-friendly, some guests have mentioned issues with WiFi boosters and landlines, which might be a concern for safety and connectivity. Despite this, the lodge is well-regarded as a convenient choice for business travelers seeking a reliable setting for their professional needs.
Kloofzicht Lodge & Spa offers remarkable accessible accommodation for guests with disabilities. Most areas around the property, including the lodge itself, are easily accessible and well sign-posted, making it easy to locate and navigate. The lodge's accessible distance sections and overall layout are particularly convenient for senior travelers, ensuring a comfortable and welcoming stay. Easy accessibility by car further enhances the convenience. Though the property might benefit from some upgrades, it remains a commendable choice for travelers seeking an accessible retreat.
Kloofzicht Lodge & Spa boasts beautiful outdoor swimming pools that provide a lovely pool area for guests. The pools are generally reported to be clean and offer a refreshing dip. Several reviews mention that there are both indoor and outdoor options, enhancing the overall pool experience with features like a waterfall and cave. Despite these positives, some guests noted that the outdoor pool area could benefit from maintenance with one specific pool, Zonnestraal, needing attention. Additionally, a few reported issues with noise near some pool areas and that the outdoor pools can be cold. Nevertheless, amenities like an outdoor shower add a unique touch to the guests' stay.
Kloofzicht Lodge & Spa is praised as an ideal honeymoon location, consistently described as perfect for honeymooners and offering an amazing experience for those celebrating special moments together. Guests highlight the lodge as a wonderful place, ideal for a romantic honeymoon with many recounting their special stays. The spa and treatments further enhance the experience, ensuring a perfect honeymoon getaway. Whether for an amazing honeymoon stay or a wedding anniversary celebration, this venue stages these significant events wonderfully.
Nestled amidst breathtaking surroundings, Kloofzicht Lodge & Spa offers an exquisite blend of luxury and nature. Guests frequently remark on its five-star quality and location, making it an ideal retreat for those seeking a high-end escape. The accommodations are consistently described as luxurious, from the deluxe rooms to the well-designed, modern spaces that exude a fancy ambience. There's a palpable balance between opulence and the natural environment throughout the lodge, providing a serene yet lavish experience.
The luxurious feel extends to the amenities and the overall setting, making it a perfect choice for a weekend getaway. Though some feel that its status as an old five-star hotel doesn't quite match the price, the general sentiment leans heavily towards the indulgent and beautiful atmosphere. The expectation of high maintenance and cleanliness seems well-founded, given the praise for the lodge's well-kept facilities. With an added highlight of a spa, Kloofzicht Lodge & Spa stands out as one of the most beautiful lodges for a memorable, luxurious stay.
Kloofzicht Lodge & Spa is a haven for romance, consistently impressing guests with its serene and tranquil ambiance, perfect for both intimate getaways and special occasions such as weddings or anniversaries. It has been praised for providing honeymoon-level services and is often described as one of the best places in South Africa for a romantic trip. The venue features beautiful romantic areas ideal for wedding ceremonies and makes a perfect backdrop for those seeking a special time together.
The atmosphere at the lodge is designed to be romantic with amenities like fireplaces that add to the peaceful and cozy setting. Many visitors enjoyed an amazing romantic stay and recommended it as an ideal choice for couples looking to unwind and rekindle their romance. Despite some feedback on the couple's turn-down service needing improvement, the overall experience remains highly favored with guests often highlighting the great romantic turndown for special occasions. The lodge's picturesque scenery and chic boutique style make it an excellent option for honeymoons or a romantic break.
However, some did note that events like nearby weddings could slightly impact the tranquility typically expected for a romantic stay. Despite this, the overwhelming sentiment is that Kloofzicht Lodge & Spa is a fantastic destination for couples seeking a romantic retreat.
Location Show Map
Location
The grounds are meticulously maintained, featuring beautiful landscaping and gardens that add to the overall charm of the place. The property itself is set in a quintessential bushveld environment, providing a picturesque and serene backdrop for relaxation. With its excellent location, Kloofzicht Lodge & Spa also offers easy access to nearby attractions like the Cradle of Humankind, as well as hot air balloon flights, making it a perfect base for exploring the region.
Visitors appreciate the combination of lovely views, spacious and well-kept rooms and great amenities, which ensure a comfortable stay. The fishing spots and walking trails are additional perks that guests enjoy, further highlighting the diverse activities available on-site. Whether for a peaceful escape or a romantic weekend, this location offers an idyllic and scenic haven that consistently impresses its guests with its beauty and tranquility.
Breakfast
Several guests also appreciated the well-balanced nature of the breakfast and the suitability for different tastes and preferences. The breakfast's value for money was mentioned positively, alongside the beautiful and refreshing scenery that accompanies the breakfast experience. Furthermore, the helpfulness and politeness of the breakfast staff added to the overall enjoyable breakfast experience.
However, there were some criticisms. A few guests found the breakfast to be underwhelming or of average quality with complaints about specific items like stale mushrooms or poorly made omelettes. The early breakfast end time of 9:30 am was a common point of dissatisfaction with some suggesting it be extended to better accommodate late risers.
Despite the occasional negative remark, Kloofzicht Lodge & Spa’s breakfast seems to have left a memorable impression on most guests, marked by variety, taste and an overall high standard of service.
Dinner
However, there are areas that need improvement. Several guests found the dinner menu limited and the buffet menu repetitive. Complaints included the buffet being overpriced, greasy and not well prepared with meat dishes often overcooked or dry. Some found the a la carte options lacking variety, particularly for non-meat eaters and vegetarians. The menu's late start time and slow service were also points of contention with food sometimes arriving lukewarm or taking a long time to be served, especially with room service.
Despite these drawbacks, many guests found the quality of food to be good with some meals described as 5-star quality. Overall, while the dining experience at Kloofzicht Lodge & Spa has room for improvement, the positive aspects, such as the taste and presentation of the food and the friendly, professional service, still contribute to a generally pleasant dining experience.
Rooms
Guests highlighted the tranquility and picturesque setting, contributing to a cozy and relaxing atmosphere. Some rooms, particularly those by the lake, were appreciated for their fantastic views and romantic ambiance.
However, not all feedback was glowing. Several reviews mentioned that certain rooms are dated and in need of maintenance and upgrades, particularly the TV sets, air conditioners and other furniture. There were also concerns about the cleanliness of some carpets and occasional unpleasant smells. Furthermore, guests noted areas such as inadequate lighting and minor maintenance issues that detracted from the overall experience.
Despite some critiques, Kloofzicht Lodge & Spa remains a preferred choice for those looking to enjoy spacious accommodations amid beautiful natural surroundings with a special emphasis on comfort and privacy.
Beds
However, opinions on bed comfort varied with some guests noting that the beds were overly hard or firm and others felt the beds needed upgrading. A few guests also mentioned issues with the untidiness or improper making of the beds upon check-in. The quality of pillows was a frequent point of criticism, often described as uncomfortable or unacceptable. Despite these mixed views on specific details, the general consensus on the main bedding remains positive, making it a good destination for those prioritizing a warm and clean sleeping environment.
The lodge's clean and functional rooms, alongside a nice location, contribute to its charm, although some elements are noted as dated. Overall, Kloofzicht Lodge & Spa provides a comfortable experience that many guests find to be a home away from home.
Cleanliness
Staff
The spa personnel also receive high praise for their excellent service, enhancing the relaxation experience for many visitors. While the restaurant and bar staff are generally described as friendly and accommodating, some reviews mention that service in dining areas can occasionally be slow.
Despite the overall positive feedback, there are isolated instances of less favorable experiences. A few guests noted issues with attentiveness and communication, especially with room service and some restaurant staff. However, these instances seem to be exceptions rather than the norm.
Overall, Kloofzicht Lodge & Spa's staff consistently make a positive impact on the guests' experiences, contributing significantly to the lodge's reputation for hospitality and excellent service.
Wi-Fi
Spa
Guests appreciate the tranquil and immaculate facilities, noting the clean and calm environment that contributes to a rejuvenating atmosphere. The beautiful surroundings of the spa and the luxury feel of the lodge add to the relaxing ambiance. Despite a couple of mentions about the outdated jacuzzi and some facility areas needing attention, the overall spa experience remains highly favored by visitors.
The spa at Kloofzicht Lodge & Spa is not only a memorable treat but also a must-visit for those seeking deep relaxation and top-quality treatments, cementing its place as a beloved feature of the lodge.
Pool
However, there are notable concerns regarding the maintenance and cleanliness of some of the pools with several guests reporting issues such as algae and an overall lack of upkeep. Despite the beautiful pool areas and refreshing atmosphere, the need for better maintenance is evident. Nonetheless, the scenic surroundings and the option of having both indoor and outdoor pools provide a diverse experience for visitors.
Family
Guests frequently praise the friendly and available staff, enhancing the overall family-friendly atmosphere. The lodge is highly recommended for its serene environment and perfect family outing setting. There are also ample child care services and games available, making it an engaging destination for children.
For those traveling with children, the accommodations are well-suited with family rooms close to the pool area, ensuring fun and convenience. While some guests noted the noise from large groups and suggested more play areas for kids, the overall consensus is that Kloofzicht Lodge & Spa is a favorite for family vacations with many planning their next visit.
5 Star
Guests frequently mention that the lodge does not live up to its five-star rating with some suggesting it should be rated as a four-star or even a 3.5-star venue instead. The cost is perceived as high without delivering the corresponding level of service and quality, particularly when it comes to meals, which were deemed expensive with a limited menu that did not meet the high expectations. Additionally, there are practical concerns like the absence of golf carts for easier navigation around the premises, which detracts from the luxury experience one would expect.
Overall, while the location and certain aspects of the lodge, such as room upkeep, are praised, the general consensus indicates that Kloofzicht Lodge & Spa does not fully deliver on the five-star promise, leaving many guests feeling that the experience falls short of what they paid for.
Business
Rooms are business-ready, making it suitable for business stays and the easy business check-in process adds to the convenience for corporate guests. While the lodge provides great on-site activities, the environment remains clearly business-focused and well suited for those on work trips. The provision of water in rooms and the generally very low location of premium services ensures that essentials are readily available.
For those conducting meetings or looking for a business-centered retreat, Kloofzicht Lodge & Spa delivers a business-conscious setting. It caters well to corporate travelers, ensuring their stay is both productive and comfortable. However, it is important to note that while the overall experience is business-friendly, some guests have mentioned issues with WiFi boosters and landlines, which might be a concern for safety and connectivity. Despite this, the lodge is well-regarded as a convenient choice for business travelers seeking a reliable setting for their professional needs.
Accessible
Outdoor Pool
Honeymoon
Luxury
The luxurious feel extends to the amenities and the overall setting, making it a perfect choice for a weekend getaway. Though some feel that its status as an old five-star hotel doesn't quite match the price, the general sentiment leans heavily towards the indulgent and beautiful atmosphere. The expectation of high maintenance and cleanliness seems well-founded, given the praise for the lodge's well-kept facilities. With an added highlight of a spa, Kloofzicht Lodge & Spa stands out as one of the most beautiful lodges for a memorable, luxurious stay.
Romantic
The atmosphere at the lodge is designed to be romantic with amenities like fireplaces that add to the peaceful and cozy setting. Many visitors enjoyed an amazing romantic stay and recommended it as an ideal choice for couples looking to unwind and rekindle their romance. Despite some feedback on the couple's turn-down service needing improvement, the overall experience remains highly favored with guests often highlighting the great romantic turndown for special occasions. The lodge's picturesque scenery and chic boutique style make it an excellent option for honeymoons or a romantic break.
However, some did note that events like nearby weddings could slightly impact the tranquility typically expected for a romantic stay. Despite this, the overwhelming sentiment is that Kloofzicht Lodge & Spa is a fantastic destination for couples seeking a romantic retreat.
Yes, Kloofzicht Lodge & Spa has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Kloofzicht Lodge & Spa.
No, Kloofzicht Lodge & Spa doesn't allow dogs.
No, parking facilities aren't available at Kloofzicht Lodge & Spa.
Yes, Kloofzicht Lodge & Spa has a gym.
Location Show Map
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