Centara Mirage Resort Mui Ne
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Summary of reviewsCentara Mirage Resort Mui Ne, perched on a scenic hill, provides a tranquil escape with stunning views and a Mediterranean village ambiance. Its proximity to Mui Ne's fishing village and attractions such as sand dunes makes it a favorable spot for exploration. Although somewhat remote, this peaceful location is perfect for those seeking a serene retreat.
The resort shines with its family-friendly amenities, offering numerous activities for children such as pools, an arcade, bowling center and a play area. While the local beaches aren't suitable for swimming, the resort's beautiful pool facilities and scheduled activities ensure an enjoyable stay for families.
Rooms at Centara Mirage Resort Mui Ne are highly rated for their spaciousness, modern design and comfort. Guests appreciate the clean, well-equipped accommodations, especially the luxurious villas with private pools and beautiful sea views. Any occasional maintenance issues are swiftly addressed by the attentive staff, ensuring a comfortable stay.
Cleanliness throughout the resort is generally commendable with well-maintained rooms and public areas. Daily housekeeping and the fresh organized environment add to the positive experience, though occasional lapses in thorough cleaning suggest room for improvement in attention to detail.
Staff at the resort are largely praised for their friendliness, professionalism and excellent English skills. The front desk and drivers are particularly noted for their courteous and quick service with some guests benefiting from dedicated staff available via WhatsApp. However, some inconsistencies in service quality do exist, indicating areas for potential improvement.
The breakfast at the resort receives mixed reviews. Many guests praise the variety and quality, particularly enjoying both Vietnamese and international cuisines. However, others highlight issues like long lines, a cramped area and a lack of diversity after a few days. Dinner experiences are similarly mixed with some guests enjoying the food and cocktails while others feel the offerings fall short of the 5-star standard due to limited and repetitive menus.
The resort's pool area, featuring a range of swimming pools for both adults and children, is a significant attraction. The infinity pool, in particular, is lauded for its stunning views. Despite some concerns about water quality and maintenance, the variety and beauty of the pools, along with amenities like a pool bar, create a relaxing environment.
Centara Mirage Resort Mui Ne also impresses with its spa, frequently highlighted by guests for its excellence and comforting treatments. The gym, though noted as small and with early closing hours, is well-maintained and fully equipped. The resort app, despite some functionality issues, offers a convenient way to book services and communicate with staff.
Parking presents a mixed experience with ample spaces and good security counterbalanced by design issues like narrow spaces and long waits. Free and ample parking spaces are a plus, but usage can become frustrating during peak times.
In summary, Centara Mirage Resort Mui Ne is notable for its serene location, family-friendly amenities, comfortable accommodations and generally attentive staff, making it a solid choice for a relaxing, family-oriented getaway.
Categories
The resort shines with its family-friendly amenities, offering numerous activities for children such as pools, an arcade, bowling center and a play area. While the local beaches aren't suitable for swimming, the resort's beautiful pool facilities and scheduled activities ensure an enjoyable stay for families.
Rooms at Centara Mirage Resort Mui Ne are highly rated for their spaciousness, modern design and comfort. Guests appreciate the clean, well-equipped accommodations, especially the luxurious villas with private pools and beautiful sea views. Any occasional maintenance issues are swiftly addressed by the attentive staff, ensuring a comfortable stay.
Cleanliness throughout the resort is generally commendable with well-maintained rooms and public areas. Daily housekeeping and the fresh organized environment add to the positive experience, though occasional lapses in thorough cleaning suggest room for improvement in attention to detail.
Staff at the resort are largely praised for their friendliness, professionalism and excellent English skills. The front desk and drivers are particularly noted for their courteous and quick service with some guests benefiting from dedicated staff available via WhatsApp. However, some inconsistencies in service quality do exist, indicating areas for potential improvement.
The breakfast at the resort receives mixed reviews. Many guests praise the variety and quality, particularly enjoying both Vietnamese and international cuisines. However, others highlight issues like long lines, a cramped area and a lack of diversity after a few days. Dinner experiences are similarly mixed with some guests enjoying the food and cocktails while others feel the offerings fall short of the 5-star standard due to limited and repetitive menus.
The resort's pool area, featuring a range of swimming pools for both adults and children, is a significant attraction. The infinity pool, in particular, is lauded for its stunning views. Despite some concerns about water quality and maintenance, the variety and beauty of the pools, along with amenities like a pool bar, create a relaxing environment.
Centara Mirage Resort Mui Ne also impresses with its spa, frequently highlighted by guests for its excellence and comforting treatments. The gym, though noted as small and with early closing hours, is well-maintained and fully equipped. The resort app, despite some functionality issues, offers a convenient way to book services and communicate with staff.
Parking presents a mixed experience with ample spaces and good security counterbalanced by design issues like narrow spaces and long waits. Free and ample parking spaces are a plus, but usage can become frustrating during peak times.
In summary, Centara Mirage Resort Mui Ne is notable for its serene location, family-friendly amenities, comfortable accommodations and generally attentive staff, making it a solid choice for a relaxing, family-oriented getaway.
Family Friendly Resort
This resort is designed with an 'Explorer's Playground' theme, featuring a water park with racing slides, multiple pools, lazy rivers, playgrounds, and a kids' club. It offers various room configurations suitable for families, including pool access rooms and villas.
Romantic Resort
The resort exudes a romantic ambiance, often compared to a beautiful city by the seaside. With many romantic spots scattered throughout, it's perfect for celebrating wedding anniversaries or simply enjoying a special vacation together.
Resort with Swimming Pool
This resort offers top-notch amenities, stunning ocean views, and delightful dining options. It is perfect for families and couples, blending relaxation and adventure. Guests can enjoy the swimming pool and refreshing cocktails while soaking up the sun.
Children's Pool Private Pool Outdoor Pool
Resort with Free Wi-Fi
This resort is known for its outstanding views. It provides free Wi-Fi, ensuring guests can stay connected while enjoying their vacation.
Resort with Parking
This resort offers free parking, a range of family-friendly amenities, including multiple pools and a kids' waterslide. It provides convenient parking options for guests. Guests have praised the breakfast and the overall fun atmosphere.
EV charging stations
Resort with EV Charging Stations
This large themed resort features an adventure waterpark and a wide array of facilities. It is confirmed to have electric vehicle charging stations available for guests, providing a convenient service alongside its numerous entertainment and relaxation options.
Resort with Outdoor Pool
This resort features 5 outdoor pools with operating hours from 6:00 AM to 8:00 PM. It is highlighted for having multiple swimming pools to accommodate individual taste and a gigantic pool with ocean views.
Resort with Private Pool Rooms
Centara Mirage Resort Mui Ne offers One-Bedroom and Two-Bedroom Villas with private pools, including options with ocean views. These villas provide a private and spacious environment, making it a suitable choice for families seeking a dedicated pool experience.
Resort with Children's Pool
This resort is specifically designed with families in mind, featuring a water park, multiple outdoor pools including a children's pool with a waterslide and lazy river, a kids' club, and a playground. The wide array of dedicated children's facilities makes it a top choice for families.
Luxury Resort
Resort Taking Steps Towards Sustainability
Resort with Spa
Business Resort
Accessible Resort
Resort with Gym
5-Star Resort
Guest Reviews
Nestled on a scenic hill with stunning views, Centara Mirage Resort Mui Ne offers a picturesque location perfect for those seeking a serene getaway. The setting is beautifully landscaped, evoking a Mediterranean village ambiance. It's close to the fishing village of Mui Ne and other local attractions like the red and white sand dunes, making it ideal for exploration.
While the location is somewhat remote, requiring a Grab or taxi ride to reach nearby restaurants and shops, this distance contributes to the resort's peaceful atmosphere. The area is conveniently located for the surrounding attractions with a pleasant, fresh breeze thanks to its elevated position.
Families will find the resort particularly suitable with numerous activities for children, including pools, an arcade, a small bowling center and a soft play area. Despite the absence of a private beach and the local beaches being unsuitable for swimming due to pollution and rough waves, the resort compensates with beautiful pool facilities and ample scheduled activities.
Overall, Centara Mirage Resort Mui Ne stands out for its beautiful, tranquil location, offering a relaxing retreat away from the bustling city center.
At the Centara Mirage Resort Mui Ne, breakfast experiences evoke mixed feeling among guests. Many guests highlight the breakfast for its variety and quality, noting it’s delicious, satisfying and rich with numerous options that cater to various tastes, including both Vietnamese and international cuisines. The breakfast buffet often receives praise for its wide selection, abundance and quality offerings, leaving many guests impressed and satisfied.
However, not all guests share the same enthusiasm. Some find the breakfast to lack diversity, becoming monotonous after a few days. Issues such as the cramped breakfast area, long lines especially for coffee and the service not meeting the 5-star standard have been mentioned. The breakfast buffet size and refilling rate have also been pointed out as problematic due to the high number of guests.
While many commend the delicious variety, particularly the pastries and some specific dishes, others feel the food is merely acceptable with some items not meeting expectations. Overall, the breakfast experience at Centara Mirage Resort Mui Ne is quite polarizing with substantial positives overshadowed by some significant drawbacks that might need addressing.
Centara Mirage Resort Mui Ne offers a mixed dining experience according to guest reviews. While some enjoyed the food, particularly highlighting delicious lunch options and great cocktails from the pool bar, others found the dinner options lacking. There were positive mentions of a variety of dishes and reasonable dinner prices with the New Year's Gala Dinner receiving praise for its organization.
However, many guests felt that the dinner dishes were ordinary, not living up to the resort's 5-star standard. Complaints pointed to limited, repetitive menu options, cold and reheated food and a general lack of taste and diversity in the dishes. Service issues were also highlighted, including slow service and forgotten orders, which detracted from the dining experience.
The restaurants at the resort were critiqued for being overpriced and providing food that did not justify the cost. Additionally, the resort’s restaurant management came under fire for being unprofessional at times. Despite these drawbacks, some guests recommended exploring external dining options or enjoying the better-reviewed cocktails and poolside snacks.
Centara Mirage Resort Mui Ne boasts a variety of rooms that consistently receive high marks for their spaciousness and modern design. Guests frequently praise the rooms for being clean, well-equipped and comfortable with plenty of room for families. The villas are particularly noted for their private pools, luxurious decor and ample space, which includes features like high ceilings and large windows that let in natural light.
Furthermore, the resort's new facilities also stand out with modern decor and convenient amenities like refrigerators and microwaves contributing to a home-like atmosphere. Rooms often offer beautiful sea views and are well-maintained, contributing to a feeling of elegance and comfort throughout the stay.
However, some guests have noted occasional issues with room cleanliness and maintenance, such as dusty balcony furniture, insects, minor stains and worn floor coverings. Despite these issues, a quick response from the attentive staff often addresses problems efficiently, ensuring guests' needs are met promptly.
Overall, Centara Mirage Resort Mui Ne's accommodations offer a blend of space, comfort and modern amenities, making it a pleasant choice for a family-friendly vacation with the added touch of luxury in its villa offerings.
Centara Mirage Resort Mui Ne has been widely praised for its comfortable beds, often providing a good night's sleep compared to other hotels in Ho Chi Minh City. Many guests noted that the beds were large and comfy with fresh-smelling bed sheets contributing to a restful experience. Rooms were frequently mentioned as being clean, nice and well-appointed, enhancing the overall comfort.
However, there were a few criticisms in the bed-related reviews. Some guests found the beds small for families with two adults and two children and others reported issues with the baby beds being in poor condition. A couple of reviewers also mentioned decorative elements falling off the headboard and sharp metal parts, as well as bed bugs on the pillows and a lack of extra bedding and pillows.
In summary, while the resort excels in providing comfortable and clean beds, there are areas for improvement concerning bed sizes for families, the condition of baby beds and ensuring all decorative elements are secure.
Centara Mirage Resort Mui Ne generally impresses guests with its commitment to cleanliness and well-maintained facilities. The resort's rooms consistently receive praise for being clean, spacious and visually appealing, often described as fresh, new and well-equipped. Daily housekeeping ensures that clean towels and bedding are consistently provided, maintaining a high overall cleanliness level. The property is also noted for being well-designed and organized, adding to the pleasant stay experience.
The pool areas, particularly the main swimming pool, are mentioned positively for being clean and pleasant, although some comments highlight a noticeable chlorine smell. The resort's exterior spaces, including the entrance and the well-kept gardens, add to the overall clean environment.
However, there are some areas for improvement. Occasional lapses in thorough cleaning have been pointed out with specific issues such as dust on ceiling fans, mold in bathrooms and soap residue lingering after cleaning. Instances of dirty pools and unclean rooms have also been noted, indicating a need for more consistent attention to detail. Concerns about pest control and cleanliness of the public beach and villa grounds detract slightly from the overall positive picture.
Overall, despite a few gaps that require addressing, Centara Mirage Resort Mui Ne's dedication to a clean and pleasant atmosphere stands out, offering a generally satisfying experience for guests.
The staff at Centara Mirage Resort Mui Ne are predominantly described as friendly, helpful and professional. Guests commonly praise the warm, enthusiastic and attentive nature of the employees with many noting excellent English language skills among the team. The front desk and drivers received particular commendations for their courtesy and quick assistance. Some guests had the convenience of a dedicated staff member available via WhatsApp for any inquiries, which significantly enhanced their stay.
However, a few reviews pointed out inconsistencies, including slow service and unprofessional behavior from certain staff members. There were instances of untrained staff and some challenges in communicating due to language barriers. Despite these occasional drawbacks, most guests felt well-cared for with staff members going above and beyond to ensure comfort and satisfaction.
In summary, the resort's staff are generally viewed as a high point by visitors, consistently creating a welcoming and supportive environment, even if there are areas where service delivery could be improved.
Centara Mirage Resort Mui Ne offers a convenient app that guests can use to chat with customer service and book various services, including transportation. This tech-forward feature is generally appreciated for its ease of use. However, the wifi service at the resort receives mixed reviews. While some guests report good or very good wifi, many others describe their experience with the internet connection as poor, inconsistent and slow. Additionally, the resort's mobile app, though loaded with potential, seems to fall short on certain functionalities with some guests noting that it lacks a room service menu and isn't updated for newer phones. Despite these shortcomings, the resort’s app remains an accessible tool for contacting the service team efficiently.
Centara Mirage Resort Mui Ne boasts an impressive spa experience, frequently highlighted by guests for its excellence. The daily complimentary foot massage is a soothing perk that many enjoyed, adding a unique touch to their stay. Spa treatments can conveniently be booked through an app, ensuring a seamless experience. Guests consistently praised the spa facilities as very nice and great and the services were often described as relaxing, comfortable and helpful. Despite a few mentions of the included 30-minute foot massage not being enough to feel completely refreshed, the overall feedback underscores the spa as a highlight with its treatments and ambiance leaving a positive impression on visitors.
The gym at Centara Mirage Resort Mui Ne receives favorable comments for its well-maintained and fully-equipped facilities. Guests appreciate the comprehensive range of workout equipment and the attentive staff available to assist them. Reviews highlight the fitness center as being a valuable amenity, enhancing the overall resort experience. However, some guests noted that the exercise room can feel small and that it is set up in converted duplex villas, which may not appeal to everyone. Additionally, there are mentions of the gym's early closing time, which could be inconvenient for guests looking for late-night workouts. Overall, the gym facilities are praised for their quality and upkeep, making them a notable feature of the resort.
Centara Mirage Resort Mui Ne boasts a diverse range of swimming pools catering to both adults and children, making it an ideal destination for families. The resort offers several types of pools, from children’s pools with soft flooring to large, beautiful infinity pools that provide stunning views, especially at sunset. Guests appreciate the variety and scenic beauty of the pools, including the impressive views of the fishing village and ocean.
The infinity pool is a standout feature, frequently praised for its beauty and suitability for sightseeing. Multiple pools are scattered across the resort, ensuring guests often find a pool to enjoy privately, even during peak times. The kids' pool and recreational areas for children receive high marks, contributing to a family-friendly atmosphere.
The cleanliness and maintenance of the pools are, however, a point of contention. Some guests note issues with water quality and cleanliness, including chlorine smells and residual oil near the pool bar. Additionally, poolside maintenance concerns such as missing tiles, rust and dirt on chairs and cushions have been mentioned.
Despite these issues, the pools' breathtaking views and variety of options are major highlights. The spacious swimming areas, coupled with amenities like a pool bar serving delicious cocktails, create a relaxing environment for visitors. The resort's pool area evokes a Santorini-like ambiance, enhancing its aesthetic appeal.
In summary, while the cleaning and maintenance of the pools could be improved, the range, beauty and scenic aspects of the swimming pools at Centara Mirage Resort Mui Ne make them a significant attraction for guests.
Centara Mirage Resort Mui Ne presents both conveniences and challenges regarding its parking facilities, as reflected in guest reviews. On the positive side, there is a mention of free and ample parking with plenty of spaces available. Guests have noted the presence of a team guarding the parking area, which adds a layer of security and some even mentioned that the security guards are friendly.
However, several negative aspects were highlighted by guests. Many found the parking lot design to be inadequate, pointing out issues such as narrow spaces, lack of shade and steep slopes, especially for motorcycles. There were frequent mentions of long waits for parking, exacerbated during peak times and difficulty in finding available spots. Some guests felt that the resort might be renting out parking spaces to non-guests for extra revenue, further reducing availability.
Additionally, the resort's parking area lacks a roof and private beach access, which may be a downside for those looking for added amenities. The process of contacting electric cars for transportation to and from the parking area was also criticized for being slow, leading to longer wait times. Overall, while the resort offers parking, the convenience of using these facilities can be inconsistent and often frustrating for guests.
Centara Mirage Resort Mui Ne is highly praised for its extensive range of activities and amenities designed to delight both children and families. The resort features an impressive array of kid-friendly facilities including a dedicated play area, water park, children’s playgrounds, kid’s clubs and arcade games. There's also an enchanting carousel and creative activities like balloon animals, adding extra magic to the children's experience.
Families can expect a truly enjoyable vacation with spacious, clean rooms, excellent dining options including kid's breakfast stations and engaging entertainment for the little ones. The swimming pools are suitable for children, contributing to hours of fun and relaxation. Indoor play areas ensure that even on rainy days, kids have plenty to do.
Parents have noted the resort’s suitability for family outings with its diverse recreational areas and games providing ample entertainment for all ages. The resort boasts a beautiful landscape that's ideal for a relaxing holiday, making it a lovely destination for both small and larger families.
Centara Mirage Resort Mui Ne stands out as a paradise for children and a haven for family vacations, offering a wonderful mix of fun, relaxation and memorable experiences for guests of all ages.
Centara Mirage Resort Mui Ne presents a mix of impressions from guests regarding its five-star rating, facilities and services. While several reviews commend the hotel, noting its five-star amenities and service and asserting that the resort feels like a five-star establishment, many guests believe it falls short of this prestigious classification.
Positive feedback highlights the room quality, service and some aspects of the dining experience. Visitors praised the resort's service at the highest level, describing it as perfect and affirming that it definitely meets the criteria for a five-star hotel. Room quality consistently receives high marks with many stating the rooms are five stars and acknowledging the resort's higher feedback categories as five-star level.
However, considerable criticism emerges regarding the breakfast and overall food quality, which many found mediocre and not commensurate with a five-star standard. Issues were raised about the breakfast buffet, noting it did not meet the expectations of a top-tier resort. Specific complaints mentioned the lackluster taste and quality of the food, comparing it unfavorably to other nearby five-star resorts. Additionally, some guests pointed out issues such as towels not being up to the softness and smoothness expected at this level.
Concerns over service standards were also frequent. Despite being categorized as a five-star resort, some guests found the service inconsistent and not professional enough with specific mentions of inflated prices not reflecting the service quality.
Overall, while Centara Mirage Resort Mui Ne has several strengths, significant aspects, especially regarding its food quality and consistency in service, suggest room for improvement to fully align with the high expectations associated with its five-star rating.
Centara Mirage Resort Mui Ne garners positive feedback from business travelers with many recommending it for corporate use. The resort is praised for its business meeting rooms and well-equipped conference facilities. The setup is noted to be excellent for business purposes and the resort accommodates large groups efficiently. There are numerous electric carts available for easy transportation around the premises and private pool facilities offer a distinctive touch for business groups. The resort also includes EV charging stations, enhancing its convenience for modern travelers. Despite these positives, some reviews indicate that the hotel’s operational ability could be improved, necessitating calls to the manager for certain issues. Overall, the professional service and prioritization of businesses create a conducive environment for corporate activities.
Visitors to Centara Mirage Resort Mui Ne frequently highlight the villas equipped with personal pools. Guests often praise the cleanliness and overall luxury, describing the private pools as spacious and beautiful. The addition of private pools in premier pool access rooms and private villa pools is highly appreciated. While most find the private pools clean and amazing, some reviews point out instances where the pool was not clean. The convenience and privacy offered by having a personal pool, sometimes with breathtaking sea views, contribute to a memorable stay. The private pools also add to the cost-effectiveness of the accommodation, making it a delightful choice for travelers seeking luxury and exclusivity. However, a few guests note that these pools can be small and sometimes lack shade. Overall, the concept of private pools in this resort largely enhances the guest experience, ensuring a blend of privacy, comfort and luxury.
Centara Mirage Resort Mui Ne boasts a variety of stunning outdoor pools that cater to different preferences, including a beautiful infinity pool with breathtaking views and a swim-up bar, perfect for unwinding. The resort features multiple spacious pools, ensuring there’s always an option that suits each guest, including children's swimming pools and play areas.
Families appreciate the various outdoor playgrounds and indoor recreational facilities available for children. The pools are well-guarded by numerous lifeguards, providing a safe environment for kids to enjoy. Visitors have noted that the pools are particularly delightful on weekends when there are fewer guests.
While the outdoor pool areas offer a serene and picturesque setting with views of the sea, some have pointed out minor concerns such as occasional grease or oil residues in the infinity pool and a lack of cushions on the outdoor seats. Nevertheless, the warm water and spacious design of the pools contribute to an overall excellent experience.
The large pool complex combined with beautiful private pool options in villas and outdoor leisure activities make Centara Mirage Resort Mui Ne a favorable destination for pool enthusiasts and families alike.
Centara Mirage Resort Mui Ne offers a luxurious and comfortable stay within beautiful surroundings. The resort is extensive, built on a hill, which provides amazing views and plenty of space for families, complemented by a wide range of complimentary amenities. Despite the room rates being only slightly higher than Deluxe, the accommodations and overall experience provide excellent value for money.
Guests have highlighted the luxurious and modern attributes of the villas and the resort itself, emphasizing well-arranged facilities that contribute to a luxurious stay. Additional perks such as a free foot massage add to the upscale experience. The quality-to-price ratio is commendable, suggesting that the resort delivers great value.
While the level of luxury is widely recognized, some guests noted issues with cleanliness and certain facilities, such as low water pressure and breakfast quality, which detract from the overall experience. Despite these drawbacks, the majority of reviews reflect a high level of satisfaction with the modern and comfortable accommodations, spacious layout and luxurious feel of the resort.
Overall, the Centara Mirage Resort Mui Ne is deemed worthy of its luxury tag with well-maintained facilities and a very luxurious atmosphere, making it a strong contender for those seeking a lavish getaway.
Centara Mirage Resort Mui Ne offers a truly romantic escape, ideal for couples seeking a picturesque and serene getaway. The resort exudes a romantic ambiance, often compared to a beautiful city by the seaside. With many romantic spots scattered throughout, it's perfect for celebrating wedding anniversaries or simply enjoying a special vacation together. Guests highlight the amazing sea views from the hilly resort and the delightful experience of sipping cocktails by the pool at sunset. The breakfast selection is also praised, adding to the overall enjoyable and safe stay. The peaceful environment ensures a relaxing and disconnected vacation, making it an excellent choice for a romantic luxury retreat. Additionally, the option of a private dinner in the villa enhances the intimate experience for couples.
Location Show Map
Location
While the location is somewhat remote, requiring a Grab or taxi ride to reach nearby restaurants and shops, this distance contributes to the resort's peaceful atmosphere. The area is conveniently located for the surrounding attractions with a pleasant, fresh breeze thanks to its elevated position.
Families will find the resort particularly suitable with numerous activities for children, including pools, an arcade, a small bowling center and a soft play area. Despite the absence of a private beach and the local beaches being unsuitable for swimming due to pollution and rough waves, the resort compensates with beautiful pool facilities and ample scheduled activities.
Overall, Centara Mirage Resort Mui Ne stands out for its beautiful, tranquil location, offering a relaxing retreat away from the bustling city center.
Breakfast
However, not all guests share the same enthusiasm. Some find the breakfast to lack diversity, becoming monotonous after a few days. Issues such as the cramped breakfast area, long lines especially for coffee and the service not meeting the 5-star standard have been mentioned. The breakfast buffet size and refilling rate have also been pointed out as problematic due to the high number of guests.
While many commend the delicious variety, particularly the pastries and some specific dishes, others feel the food is merely acceptable with some items not meeting expectations. Overall, the breakfast experience at Centara Mirage Resort Mui Ne is quite polarizing with substantial positives overshadowed by some significant drawbacks that might need addressing.
Dinner
However, many guests felt that the dinner dishes were ordinary, not living up to the resort's 5-star standard. Complaints pointed to limited, repetitive menu options, cold and reheated food and a general lack of taste and diversity in the dishes. Service issues were also highlighted, including slow service and forgotten orders, which detracted from the dining experience.
The restaurants at the resort were critiqued for being overpriced and providing food that did not justify the cost. Additionally, the resort’s restaurant management came under fire for being unprofessional at times. Despite these drawbacks, some guests recommended exploring external dining options or enjoying the better-reviewed cocktails and poolside snacks.
Rooms
Furthermore, the resort's new facilities also stand out with modern decor and convenient amenities like refrigerators and microwaves contributing to a home-like atmosphere. Rooms often offer beautiful sea views and are well-maintained, contributing to a feeling of elegance and comfort throughout the stay.
However, some guests have noted occasional issues with room cleanliness and maintenance, such as dusty balcony furniture, insects, minor stains and worn floor coverings. Despite these issues, a quick response from the attentive staff often addresses problems efficiently, ensuring guests' needs are met promptly.
Overall, Centara Mirage Resort Mui Ne's accommodations offer a blend of space, comfort and modern amenities, making it a pleasant choice for a family-friendly vacation with the added touch of luxury in its villa offerings.
Beds
However, there were a few criticisms in the bed-related reviews. Some guests found the beds small for families with two adults and two children and others reported issues with the baby beds being in poor condition. A couple of reviewers also mentioned decorative elements falling off the headboard and sharp metal parts, as well as bed bugs on the pillows and a lack of extra bedding and pillows.
In summary, while the resort excels in providing comfortable and clean beds, there are areas for improvement concerning bed sizes for families, the condition of baby beds and ensuring all decorative elements are secure.
Cleanliness
The pool areas, particularly the main swimming pool, are mentioned positively for being clean and pleasant, although some comments highlight a noticeable chlorine smell. The resort's exterior spaces, including the entrance and the well-kept gardens, add to the overall clean environment.
However, there are some areas for improvement. Occasional lapses in thorough cleaning have been pointed out with specific issues such as dust on ceiling fans, mold in bathrooms and soap residue lingering after cleaning. Instances of dirty pools and unclean rooms have also been noted, indicating a need for more consistent attention to detail. Concerns about pest control and cleanliness of the public beach and villa grounds detract slightly from the overall positive picture.
Overall, despite a few gaps that require addressing, Centara Mirage Resort Mui Ne's dedication to a clean and pleasant atmosphere stands out, offering a generally satisfying experience for guests.
Staff
However, a few reviews pointed out inconsistencies, including slow service and unprofessional behavior from certain staff members. There were instances of untrained staff and some challenges in communicating due to language barriers. Despite these occasional drawbacks, most guests felt well-cared for with staff members going above and beyond to ensure comfort and satisfaction.
In summary, the resort's staff are generally viewed as a high point by visitors, consistently creating a welcoming and supportive environment, even if there are areas where service delivery could be improved.
Wi-Fi
Spa
Gym
Pool
The infinity pool is a standout feature, frequently praised for its beauty and suitability for sightseeing. Multiple pools are scattered across the resort, ensuring guests often find a pool to enjoy privately, even during peak times. The kids' pool and recreational areas for children receive high marks, contributing to a family-friendly atmosphere.
The cleanliness and maintenance of the pools are, however, a point of contention. Some guests note issues with water quality and cleanliness, including chlorine smells and residual oil near the pool bar. Additionally, poolside maintenance concerns such as missing tiles, rust and dirt on chairs and cushions have been mentioned.
Despite these issues, the pools' breathtaking views and variety of options are major highlights. The spacious swimming areas, coupled with amenities like a pool bar serving delicious cocktails, create a relaxing environment for visitors. The resort's pool area evokes a Santorini-like ambiance, enhancing its aesthetic appeal.
In summary, while the cleaning and maintenance of the pools could be improved, the range, beauty and scenic aspects of the swimming pools at Centara Mirage Resort Mui Ne make them a significant attraction for guests.
Parking
However, several negative aspects were highlighted by guests. Many found the parking lot design to be inadequate, pointing out issues such as narrow spaces, lack of shade and steep slopes, especially for motorcycles. There were frequent mentions of long waits for parking, exacerbated during peak times and difficulty in finding available spots. Some guests felt that the resort might be renting out parking spaces to non-guests for extra revenue, further reducing availability.
Additionally, the resort's parking area lacks a roof and private beach access, which may be a downside for those looking for added amenities. The process of contacting electric cars for transportation to and from the parking area was also criticized for being slow, leading to longer wait times. Overall, while the resort offers parking, the convenience of using these facilities can be inconsistent and often frustrating for guests.
Family
Families can expect a truly enjoyable vacation with spacious, clean rooms, excellent dining options including kid's breakfast stations and engaging entertainment for the little ones. The swimming pools are suitable for children, contributing to hours of fun and relaxation. Indoor play areas ensure that even on rainy days, kids have plenty to do.
Parents have noted the resort’s suitability for family outings with its diverse recreational areas and games providing ample entertainment for all ages. The resort boasts a beautiful landscape that's ideal for a relaxing holiday, making it a lovely destination for both small and larger families.
Centara Mirage Resort Mui Ne stands out as a paradise for children and a haven for family vacations, offering a wonderful mix of fun, relaxation and memorable experiences for guests of all ages.
5 Star
Positive feedback highlights the room quality, service and some aspects of the dining experience. Visitors praised the resort's service at the highest level, describing it as perfect and affirming that it definitely meets the criteria for a five-star hotel. Room quality consistently receives high marks with many stating the rooms are five stars and acknowledging the resort's higher feedback categories as five-star level.
However, considerable criticism emerges regarding the breakfast and overall food quality, which many found mediocre and not commensurate with a five-star standard. Issues were raised about the breakfast buffet, noting it did not meet the expectations of a top-tier resort. Specific complaints mentioned the lackluster taste and quality of the food, comparing it unfavorably to other nearby five-star resorts. Additionally, some guests pointed out issues such as towels not being up to the softness and smoothness expected at this level.
Concerns over service standards were also frequent. Despite being categorized as a five-star resort, some guests found the service inconsistent and not professional enough with specific mentions of inflated prices not reflecting the service quality.
Overall, while Centara Mirage Resort Mui Ne has several strengths, significant aspects, especially regarding its food quality and consistency in service, suggest room for improvement to fully align with the high expectations associated with its five-star rating.
Business
Private Pool
Outdoor Pool
Families appreciate the various outdoor playgrounds and indoor recreational facilities available for children. The pools are well-guarded by numerous lifeguards, providing a safe environment for kids to enjoy. Visitors have noted that the pools are particularly delightful on weekends when there are fewer guests.
While the outdoor pool areas offer a serene and picturesque setting with views of the sea, some have pointed out minor concerns such as occasional grease or oil residues in the infinity pool and a lack of cushions on the outdoor seats. Nevertheless, the warm water and spacious design of the pools contribute to an overall excellent experience.
The large pool complex combined with beautiful private pool options in villas and outdoor leisure activities make Centara Mirage Resort Mui Ne a favorable destination for pool enthusiasts and families alike.
Luxury
Guests have highlighted the luxurious and modern attributes of the villas and the resort itself, emphasizing well-arranged facilities that contribute to a luxurious stay. Additional perks such as a free foot massage add to the upscale experience. The quality-to-price ratio is commendable, suggesting that the resort delivers great value.
While the level of luxury is widely recognized, some guests noted issues with cleanliness and certain facilities, such as low water pressure and breakfast quality, which detract from the overall experience. Despite these drawbacks, the majority of reviews reflect a high level of satisfaction with the modern and comfortable accommodations, spacious layout and luxurious feel of the resort.
Overall, the Centara Mirage Resort Mui Ne is deemed worthy of its luxury tag with well-maintained facilities and a very luxurious atmosphere, making it a strong contender for those seeking a lavish getaway.
Romantic
Yes, Centara Mirage Resort Mui Ne has pool(s) that belong to one or more of the following categories: Children's Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Centara Mirage Resort Mui Ne.
No, Centara Mirage Resort Mui Ne doesn't allow dogs.
Yes, parking facilities are available at Centara Mirage Resort Mui Ne.
Yes, Centara Mirage Resort Mui Ne has a gym.
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