Hotel Eden Palace au Lac

Montreux 46.43059800, 6.90995600 , 11, Rue Du Théâtre (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
Info A unique palace in Montreux situated directly on the lake side!
Summary of reviewsHotel Eden Palace au Lac emerges as a captivating choice for travelers seeking a blend of historical elegance and breathtaking natural beauty in Montreux. With its stunning location by Lake Geneva, guests are consistently charmed by its unobstructed vistas of the lake and surrounding mountains. The hotel's central yet peaceful setting makes it ideal for exploring local attractions, with the Montreux Jazz Festival and Christmas markets nearby.

While the breakfast experience receives positive remarks for its generous selection and beautiful setting, there are occasional critiques regarding variety and value. The dinner experience stands out for its beautifully presented dishes and scenic dining hall, although some guests note inconsistencies in menu options and preparation.

Rooms offer a spacious and comfortable stay, enhanced by recent renovations that combine modern comforts with Belle Époque charm. Despite some dated elements, the hotel's cleanliness and thoughtful touches like toiletries contribute to a pleasant ambiance. Noteworthy are the stunning lake views from many rooms and balconies, ensuring a memorable experience.

Staff at the hotel are widely praised for their friendliness and professionalism, contributing to a warm and welcoming atmosphere. Although there are occasional lapses due to workload, the reception team often goes the extra mile to assist guests.

Guests benefit from clean, well-maintained spaces, with gardens and common areas reflecting the hotel's commitment to cleanliness. However, parking poses a challenge, with limited availability and additional costs, urging visitors to plan ahead. Despite this, the hotel's central location and accommodating staff help navigate these concerns.

Wi-Fi connectivity is a mixed experience, with generally satisfactory service in common areas but inconsistencies in room connections. The quality of beds receives commendation, offering restful nights despite minor pillow grievances.

Families are drawn to the hotel for its spacious rooms and child-friendly services, albeit some elements show signs of wear. Overall, Hotel Eden Palace au Lac provides an enchanting experience with its picturesque surroundings, historical allure, and attentive service, although there are fluctuations in amenities and standards not fully aligned with its four-star status.
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Luxury Hotel
This historic 4-star Belle Époque hotel features a seasonal outdoor pool set in a private garden, a lakeside terrace, and gourmet dining options. Its wellness area includes a sauna, and many rooms offer private balconies with panoramic views of the lake or mountains.

Historic Hotel
Opened in 1896, this hotel has retained its Belle Époque architecture. Many celebrities have stayed in the hotel, and it offers views of Lake Geneva. During the fire at the Montreux Casino in 1971, the members of Deep Purple stayed at the hotel.

Hotel near Ski Resorts
Provides a comfortable base with easy access to transportation options for reaching ski resorts. Guests can enjoy a relaxing stay with convenient travel to winter sports locations.

Hotel for Honeymoon
Overlooking Lake Geneva, this hotel offers elegant rooms and a serene atmosphere. Its beautiful gardens and proximity to Montreux's attractions add to its appeal for a romantic getaway.

Family Friendly Hotel
Located in Montreux, this hotel offers stunning lake views, family rooms, and a kids' club. Its central location and elegant ambiance make it a memorable choice for family vacations.

Dog Friendly Hotel
Located in Montreux, this hotel is known to be pet-friendly, offering a comfortable stay for guests and their dogs. Its lakeside location is ideal for dog walks and enjoying the scenery.

Romantic Hotel
This hotel offers beautiful lake views from its balconies, overlooking the Swiss and French mountains. It provides a picturesque and romantic setting for a memorable stay.

Business Hotel
This hotel provides suitable amenities and services for business travelers.

Hotel with Parking
This hotel is well-regarded and provides parking facilities for guests. It's conveniently located near the Christmas market and train station.

4-Star Hotel
This hotel is popular among guests and offers spa services and a bar. It is well-located in Montreux City Centre. It offers unique, comfortable, and unparalleled accommodation with high-quality service, luxurious facilities, and beautifully designed rooms.

Room Types
Standard Double or Twin Room The majority of the standard rooms have balconies, but all have views on Montreux and the surrounding mountains beyond.

Deluxe Double or Twin Room with Balcony and Lake View Deluxe rooms come with a balcony offering panoramic views of the lake and the Alps.

Junior Suite with Balcony and Lake View Junior Suites offer additional space, a seating area and a balcony with panoramic views of the lake and the Alps.

Family Room (2 Adults + 2 Children) These family rooms offer views of the city and the mountains.we can arrange two kids extra beds

Deluxe Villa The unit offers 1 bed.

Standard Villa The unit has 1 bed.

Superior Villa The unit offers 1 bed.

Guest Reviews
8.0
Very Good
Location
Nestled in the heart of Montreux, Hotel Eden Palace au Lac boasts a truly exceptional location that captivates every visitor. This historic hotel offers stunning, unobstructed views of Lake Geneva and the surrounding mountains, creating a serene and picturesque backdrop for a perfect getaway. The hotel's setting is ideal for those wishing to explore the local attractions, with the lakeside promenade, shopping, and the renowned Montreux Jazz Festival just a stone’s throw away.

Guests consistently laud the hotel's central, yet peaceful positioning, which is conveniently close to public transport and dining options. Its unique location makes it a popular choice during the bustling Christmas markets, offering an unparalleled view right from the balcony. The fin-de-siècle architecture of the hotel adds an elegant charm, complementing the breathtaking scenery.

Every room enhances the experience with beautiful lake views, while the well-maintained gardens provide a tranquil escape right by the water. The warmth and hospitality of the staff further enhance the appeal, alongside the hotel's old-world charm and recent renovations. Whether for a brief stay or an extended visit, the Hotel Eden Palace au Lac provides a dreamlike setting perfect for relaxation and exploration in one of Switzerland's most picturesque areas.

Breakfast
The breakfast experience at Hotel Eden Palace au Lac has garnered a mix of impressions from its guests. Overall, the majority of reviews highlight a positive experience, with many guests appreciating the generous and varied breakfast buffet that leaves little to be desired. The selection is often praised for being plentiful and satisfying, with an array of options suitable for different tastes, including high-quality pastries. The setting is also noted, with several reviews mentioning a beautiful breakfast room that offers stunning views over the lake, adding to the enjoyment of the meal.

Guests frequently commend the friendly and attentive staff, who contribute positively to the breakfast experience, despite occasional issues with the speed of replenishing certain hot items. While the breakfast is generally deemed delightful and hearty, some reviewers feel that it does not consistently meet the expectations of a hotel of this caliber, especially given the price. Issues such as the quality of certain items, the temperature of hot dishes, and a lack of variety in some instances have been noted. Nevertheless, for many, the breakfast experience complements the hotel's picturesque location and welcoming atmosphere.

Dinner
Hotel Eden Palace au Lac's dining experience boasts a blend of commendations and criticisms, presenting a diverse gastronome story. With an emphasis on excellence, many visitors extol the restaurant for its delicious and beautifully presented dishes, paired with friendly and attentive service. Diners frequently highlight the venue's exceptional burgers and exquisite à la carte dinners, with Gaston often receiving praise for its remarkable meals and scenic dining hall overlooking the lake. The terrace restaurant garners positive remarks for its pleasant ambiance and satisfactory cuisine.

However, not all feedback is glowing. Some guests encounter inconsistencies, noting instances of average meals, limited menu options, and occasional service delays. Concerns include soggy fries, inadequately prepared vegetables, and overpriced fare at Chez Gaston. While the restaurant often meets high expectations, certain diners suggest exploring alternate venues for vegetarian options or seeking a more diverse menu. Despite these occasional lapses, the hotel generally provides a commendable dining experience, particularly for those willing to savor its best offerings.

Rooms
Hotel Eden Palace au Lac offers guests a charming stay characterized by spacious and comfortable rooms, many of which boast breathtaking views of Lake Geneva and the snow-capped mountains. The hotel's classic, Belle Époque style adds a touch of historical elegance, while recent renovations have introduced modern comforts like air conditioning and refreshed decor in several lake view rooms.

Guests consistently commend the hotel for its cleanliness, comfortable bedding, and the addition of thoughtful touches such as slippers and toiletries. Many rooms feature balconies, providing a serene spot to enjoy the stunning lake panorama. While the hotel exudes an old-world charm that appeals to many, some reviews highlight the need for further updates, particularly in the bathrooms and older parts of the building.

Despite some dated elements, the overall ambiance and stunning views ensure a memorable experience. The hotel's strategic location on the lakeside promenade enhances its appeal, offering both scenic beauty and proximity to local attractions. For those seeking a blend of historical allure and splendid natural vistas, Hotel Eden Palace au Lac presents an enticing option.

Beds
Hotel Eden Palace au Lac garners praise for the comfort and quality of its beds, offering guests restful nights in rooms often described as spacious and comfortable. The phrase "very comfortable beds" surfaces repeatedly in reviews, suggesting that many guests find the bedding satisfactory and inviting. While some reviews highlight beds feeling soft or hint at sagging mattresses, the overall sentiment remains positive with super comfortable mattresses enhancing the sleeping experience for most visitors.

However, there are mentions of inconveniences with the pillows, with some guests finding them too hard or lumpy. These pillow concerns are echoed enough to be noteworthy, though the beds themselves are largely considered comfortable and well-sized. The hotel seems to prioritize high-quality bedding material, as seen in comments about bedding being impeccable and conducive to a good night's sleep.

Despite occasional remarks about sagging mattresses or the need for replacement, the hotel maintains a generally positive impression regarding its beds, contributing to its appeal as a destination for travelers seeking comfort in their accommodations.

Cleanliness
Hotel Eden Palace au Lac, located by Lake Léman with stunning views of snow-capped mountains, is noted for its remarkable cleanliness across numerous guest reviews. Many visitors highlight the spacious, bright, and comfortable rooms that are impeccably clean, alongside spotless bathrooms equipped with modern essentials. The bedding is described as super clean, with regular linen and towel changes ensuring a comfortable stay. Guests appreciate the hotel’s cleanliness protocol both in the rooms and throughout common areas.

Despite some signs of aging in certain bathrooms and hotel features, the overall upkeep of the establishment is well-regarded. The hotel's efforts are reflected in clean, refurbished rooms that maintain good conditions despite their age, offering a pleasant ambiance that transports guests to a different era through its charming interior design. Some areas of the hotel are undergoing renovations, with fresh paint and improvements in progress, which guests seem to appreciate as they offer a modern touch to the vintage charm.

Staff at the hotel contribute significantly to the experience, being described as friendly, professional, and responsive, ensuring that guests have a satisfying and restful stay. Guests also mention the efficient room service that complements the cleaning efforts, maintaining the hotel’s reputation for cleanliness.

The hotel's exterior also garners positive feedback, with well-maintained gardens and a clean outdoor pool enhancing the overall atmosphere of tranquility and relaxation. While some aspects of the hotel might benefit from updates, guests generally find it very clean and appreciate its great location near restaurants and other amenities. The cleanliness, combined with friendly service and the hotel's postcard-worthy views, make it a compelling choice for travelers seeking a tidy and comfortable environment amid beautiful surroundings.

Staff
Hotel Eden Palace au Lac in Montreux is widely praised for its exemplary staff, who are often described as friendly, professional, and accommodating. Guests consistently note the warm welcome they receive upon arrival, highlighting the attentiveness and helpfulness of the team. The reception staff, in particular, are frequently mentioned for their courteous and informative approach, with some individuals, like Reda and Khadigha, singled out for their exceptional service.

Although the staff is generally viewed as friendly and attentive, there are occasional mentions of unfriendliness or a lack of attentiveness, particularly when the staff appears overworked or overwhelmed. Despite these few exceptions, the majority of reviews celebrate the willingness of the hotel staff to go the extra mile to ensure guests have a pleasant stay.

The restaurant and dining room staff also contribute positively, with many remarks about their helpfulness and professional demeanor. Overall, the combination of stunning lake views and an accommodating staff creates a welcoming and enjoyable atmosphere at Hotel Eden Palace au Lac.

Wi-Fi
Hotel Eden Palace au Lac offers a mixed experience in terms of Wi-Fi connectivity. While some guests have praised the availability of easy access and a strong Wi-Fi signal, others have encountered challenges with intermittent and unstable connections. Reports of slow internet speed and difficulties accessing Wi-Fi in certain areas, particularly in the rooms, have also been noted. Despite these inconsistencies, the hotel does provide a satisfactory connection in common areas such as hallways and the lobby. Overall, while the hotel meets basic internet needs, it may not offer the most reliable Wi-Fi service throughout the property.

Parking
Hotel Eden Palace au Lac stands out for its picturesque location near the casino, offering magnificent views of the lake and mountains. However, the parking situation at the hotel is a notable challenge for many visitors. The hotel provides a limited number of parking spaces, approximately 5 to 10, which are often insufficient for guest demand. Guests are advised to reserve parking in advance, although this does not always guarantee availability, leading some to be disappointed upon arrival.

While a small number of spots can be reserved directly in front of the hotel, these are frequently fully occupied. Many guests find themselves needing to park in nearby public parking structures, with the convenience of being just a short walk away, though these come at a cost of 25 to 35 CHF or 25 euros per day. The additional expense and the necessity to pay at public meters can add to the inconvenience for travelers. For electric vehicle owners, the lack of charging points at the hotel is a further drawback.

Despite these parking constraints, the reception staff is often praised for their helpfulness in guiding guests to available parking options. However, the parking fees can be unexpectedly high, urging future visitors to prepare accordingly. Overall, while the hotel's central location and scenic surroundings are alluring, potential guests should be aware of the parking limitations and plan accordingly.

Family
Hotel Eden Palace au Lac receives positive remarks for its welcoming atmosphere and accommodating services for families traveling with children. Despite some indications of the property's age, such as worn carpets and scratched wallpaper, the hotel remains a favored choice for families seeking a pleasant stay. Notably, the staff is praised for their friendliness and willingness to go the extra mile, ensuring comfort and convenience, such as providing a small bed for a young child at no additional cost. The spacious and bright family rooms offer ample space with two double beds, ideal for family vacations. Overall, its great location and attentive service make it a strong recommendation for those traveling with kids.

4 Star
Hotel Eden Palace au Lac, nestled by the picturesque lake in Montreux, presents itself as a charming, albeit dated, establishment. Visitors are enchanted by its nostalgic charm reminiscent of the Belle Époque, complemented by its stunning lakefront location. However, opinions on its four-star rating are mixed, with many suggesting that it reflects a standard closer to that of a three-star hotel.

Guests appreciate the hotel's reasonable pricing, particularly during the off-season, and the old-world ambiance that the historic property offers. However, the vintage allure also comes with drawbacks. The absence of modern amenities, such as air conditioning and in-room coffee and tea facilities, has been noted as inconsistent with the expectations of a four-star hotel.

Service is met with mixed reviews; while some find it satisfactory, others believe it falls short of four-star standards. The breakfast, though varied, doesn't fully meet guests' expectations, particularly with regard to quality and taste, as highlighted by the uninspiring cappuccino.

Overall, Hotel Eden Palace au Lac delivers a unique experience steeped in historical elegance. However, potential guests might need to temper their expectations regarding the modern luxuries typically found in a contemporary four-star hotel.

Business
Hotel Eden Palace au Lac is ideally located, which is a significant advantage for business travelers attending events at the nearby convention center. While the hotel's prime location is noted, the reviews do not explicitly highlight any business-friendly features or specific amenities catering to business needs. Although the accommodation is booked for business purposes, such as events, there's an expectation for improvements to fully align with the standards typically anticipated from a four-star hotel. The absence of bellboys or assistance with luggage is a noted shortcoming, indicating potential areas for enhancement to better serve business guests.

Historic
The Hotel Eden Palace au Lac in Montreux stands as a testament to the grandeur of the Belle Époque era, offering guests an immersive experience into a bygone age. This historic building, dating back to 1896, is celebrated for its well-preserved architecture and elegant Art Nouveau design. Situated directly by the picturesque lake, it provides a captivating backdrop that enhances its timeless charm. While some mention that the hotel may have seen better days, it retains an undeniable charm and a unique vintage touch that evokes the feeling of an old-world palace. The interior tastefully matches the building's historical significance, and despite its age, the rooms are noted to be practical. This venerable establishment is lauded as one of the most beautiful hotels in Montreux, offering a charming and magical stay. Its central location, coupled with the friendly staff and good dining options, make it a compelling choice for visitors eager to experience Swiss hospitality imbued with historical allure.

Luxury
Hotel Eden Palace au Lac in Montreux carries its guests back to a bygone era of luxury, merging historical charm with a breathtaking setting on the promenade overlooking the lake. The hotel's architecture is described as an artistic masterpiece, providing guests with a profound sense of history. The magnificent views from the lakeview balconies and the spacious dining room emphasize this unparalleled location, often likened to waking in paradise.

Guests frequently praised the beautiful, stylish atmosphere of the hotel, where old-world elegance meets modern comforts. The reception area exudes an air of understated luxury, while the bedrooms, though historic, have been modernized to ensure comfort. The cleanliness and welcoming nature of the staff are notable highlights, contributing to a pleasant stay.

While the hotel’s past prestige is evident, some visitors mentioned that certain aspects, such as the outdated facilities and limited services, do not align with contemporary four-star expectations. There is a consensus that comprehensive renovations could enhance the luxurious experience it claims to offer. Nevertheless, the old charm and the grandeur of its setting continue to captivate guests, making it a beautiful choice for those seeking an elegant retreat in Montreux.

Romantic
Nestled gracefully by the picturesque Lake Geneva, Hotel Eden Palace au Lac exudes an undeniable romantic charm. Its prime location grants guests breathtaking views that seem tailor-made for intimate moments, like sipping a sunset drink on the balcony and gazing over the serene water. The nostalgic allure of this old luxury hotel, steeped in the romantic ambiance of the whimsical Belle Époque, provides an enchanting environment perfect for a romantic getaway. While the hotel maintains its classic elegance, it surprises guests with thoughtful touches such as rose petals and artistically arranged swan-shaped towels on special occasions like a wedding anniversary.

Although the hotel’s age is apparent and some areas may require renovation, this is outweighed by its extraordinary charm and the captivating beauty of the surroundings. With amenities like a convenient refrigerator in the room, the hotel combines comfort with vintage allure. Offering unmatched views and a dreamlike location, Hotel Eden Palace au Lac promises a memorable and romantic experience, making it an ideal retreat for lovers seeking a blend of historical charm and lakeside tranquility.


No, Hotel Eden Palace au Lac doesn't have any pool.

No, a spa isn't available at Hotel Eden Palace au Lac.

Yes, Hotel Eden Palace au Lac welcomes dogs.

Yes, parking facilities are available at Hotel Eden Palace au Lac.

No, Hotel Eden Palace au Lac doesn't have a gym.

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