Info
Situated right on the banks of Lake Geneva, the hotel features uninterrupted, beautiful views of the Lake and the Alps.
Show more
Summary of reviewsHotel Mona receives high praise from guests for its exceptional location directly on the shores of Lake Geneva. Guests frequently highlight the convenience of its central placement, which is a short walk from the Montreux train station and nearby attractions like the Freddie Mercury statue and Chillon Castle. The location is ideal for those looking to enjoy scenic views, local events like the Montreux Jazz Festival and easy access to dining and shopping options.
Breakfast at the hotel is often cited as a standout feature with many guests appreciating the rich, varied buffet that includes both continental and English breakfast staples. Dining on the terrace with a lake view enhances the overall breakfast experience. Although a few guests found the breakfast pricey, the majority found it to be exceptional in quality and variety.
The hotel's dining experience is also generally positive. The Safran restaurant receives high marks for excellent food and service with guests enjoying meals on a terrace that offers stunning views of Lake Geneva. Although some found the menu limited and the cuisine pricey, the overall dining experience is enhanced by the picturesque setting.
Rooms at the hotel are appreciated for their spaciousness, cleanliness and breathtaking views of Lake Geneva and the surrounding mountains. While some accommodations are noted as modern and well-furnished, others are described as outdated and in need of refurbishment. Cleanliness and comfort remain consistent positive features, despite occasional feedback about outdated facilities.
Cleanliness throughout the hotel is frequently praised with many guests noting the spotless and well-maintained environments. Minor criticisms include specific areas like bathrooms needing improvement, but overall, the hotel impresses with its clean and welcoming atmosphere.
Staff at Hotel Mona are a major highlight with numerous guests commending their friendliness, efficiency and professionalism. The receptionists, in particular, receive many accolades for their helpfulness and positive interactions, contributing significantly to the overall guest experience.
WiFi quality receives mixed reviews. While some guests appreciate the strong connectivity and high-speed access, others encounter issues with slow speeds and intermittent connections, especially in rooms.
The hotel’s spa and gym facilities offer clean and functional amenities, although some areas are described as outdated or small. The wellness area, including a sauna and hammam, is particularly praised, despite some noting a need for updates and better lighting. Free popcorn and complimentary drinks are little touches that guests enjoy.
Parking at the hotel is convenient with secure underground options, though it can be narrow and costly. EV charging stations are available, reflecting the hotel’s efforts to support sustainable travel, although the availability of these services can vary.
Hotel Mona caters well to families and offers a welcoming atmosphere with additional amenities like teddy bears for children, contributing to an overall positive and memorable stay for most guests.
Show moreRead review summaries for all categories
Categories